This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1840708
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1840708
Title:
HP Envy with AMD Ryzen 5 2500U processor hangs on boot
Status in linux package in Ubuntu:
Incomplete
Bug description:
Ubuntu 18.04.3, kernel 5.0.0-25-generic
When grub menu disappears, the screen remains blank.
I include a syslog file from a failed boot. The important part is at line
1175:
irq 7: nobody cared (try booting with the "irqpoll" option)
This laptop boots correctly with the 4.18 kernel.
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