apport information

** Attachment added: "CRDA.txt"
   https://bugs.launchpad.net/bugs/1843644/+attachment/5289270/+files/CRDA.txt

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https://bugs.launchpad.net/bugs/1843644

Title:
  touchpad not working on LHMZNIY Yepbook

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Fresh install, but the touchpad isn't showing in the device list at
  all.And it perfectly work on Windows. Device list attached. Works ok
  if you attach a mouse.

  ProblemType: Bug
  Description:  Ubuntu 18.04.3 LTS
  Release:      18.04

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-5.0.0-27-generic 5.0.0-27.28~18.04.1
  ProcVersionSignature: Ubuntu 5.0.0-27.28~18.04.1-generic 5.0.21
  Uname: Linux 5.0.0-27-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.7
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Sep 11 21:40:32 2019
  InstallationDate: Installed on 2019-09-10 (0 days ago)
  InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 
(20190805)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-signed-hwe
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  quentin    1138 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2019-09-17 (0 days ago)
  InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 
(20190805)
  MachineType: Insyde Braswell
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic 
root=UUID=f12f1e0c-114b-401a-9a27-af7ccef1c0b6 ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 5.0.0-27.28~18.04.1-generic 5.0.21
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-27-generic N/A
   linux-backports-modules-5.0.0-27-generic  N/A
   linux-firmware                            1.173.9
  Tags:  bionic
  Uname: Linux 5.0.0-27-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/25/2016
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: E115C.intel.C005
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Type2 - Board Product Name
  dmi.board.vendor: Type2 - Board Manufacturer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvrE115C.intel.C005:bd05/25/2016:svnInsyde:pnBraswell:pvrType1-TBDbyOEM:rvnType2-BoardManufacturer:rnType2-BoardProductName:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.family: Type1 - Family
  dmi.product.name: Braswell
  dmi.product.sku: Type1 - SKU0
  dmi.product.version: Type1 - TBD by OEM
  dmi.sys.vendor: Insyde

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