apport information ** Attachment added: "MonitorsUser.xml.txt" https://bugs.launchpad.net/bugs/1849484/+attachment/5300904/+files/MonitorsUser.xml.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] Status in linux package in Ubuntu: Confirmed Status in xorg-server package in Ubuntu: New Bug description: I have an LG ultra-wide (2560x1080) monitor. Sometimes when I plug it into my laptop, whose screen was working fine before I plugged it in, both screens go black but nothing else happens. I can still see the mouse cursor and move it between the two monitors (sometimes in the correct location configuration I've configured, sometimes not), but nothing is rendered on the screens. Sometimes when I plug the monitor in, it comes on, but the resolution is wrong. Sometimes it is actually recognized and configured correctly. Frequently I have to unplug the monitor and plug it back in three times or more before it is recognized correctly. I wish it just worked right the first time. :-/ ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 23 08:34:07 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-09-12 (40 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago) --- ProblemType: Bug .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: jik 3196 F.... pulseaudio /dev/snd/pcmC1D0p: jik 3196 F...m pulseaudio /dev/snd/controlC0: jik 3196 F.... pulseaudio BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME DistUpgraded: 2019-09-20 10:09:14,777 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: eoan DistroRelease: Ubuntu 19.10 DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Lenovo UHD Graphics 620 (Whiskey Lake) [17aa:2292] InstallationDate: Installed on 2019-09-12 (45 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: LENOVO 20QD001VUS NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: xorg-server (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-19-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware 1.183.1 Tags: eoan ubuntu Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: Upgraded to eoan on 2019-09-20 (38 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers wireshark _MarkForUpload: True dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QD001VUS dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QD001VUS:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QD001VUS:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QD001VUS dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO modified.conffile..etc.apport.crashdb.conf: [modified] mtime.conffile..etc.apport.crashdb.conf: 2019-10-23T16:51:18.143596 version.compiz: compiz 1:0.9.14.0+19.10.20190918-0ubuntu1 version.libdrm2: libdrm2 2.4.99-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1849484/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
