[Kernel-packages] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
Thank you for reporting this bug to Ubuntu. Ubuntu 19.10 (eoan) reached end-of-life on July 17, 2020. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in. ** Changed in: linux (Ubuntu) Status: Confirmed => Won't Fix -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] Status in Linux: Unknown Status in linux package in Ubuntu: Won't Fix Bug description: I have an LG ultra-wide (2560x1080) monitor. Sometimes when I plug it into my laptop, whose screen was working fine before I plugged it in, both screens go black but nothing else happens. I can still see the mouse cursor and move it between the two monitors (sometimes in the correct location configuration I've configured, sometimes not), but nothing is rendered on the screens. Sometimes when I plug the monitor in, it comes on, but the resolution is wrong. Sometimes it is actually recognized and configured correctly. Frequently I have to unplug the monitor and plug it back in three times or more before it is recognized correctly. I wish it just worked right the first time. :-/ ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 23 08:34:07 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-09-12 (40 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago) --- ProblemType: Bug .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jik3196 F pulseaudio /dev/snd/pcmC1D0p: jik3196 F...m pulseaudio /dev/snd/controlC0: jik3196 F pulseaudio BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME DistUpgraded: 2019-09-20 10:09:14,777 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: eoan DistroRelease: Ubuntu 19.10 DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Lenovo UHD Graphics 620 (Whiskey Lake) [17aa:2292] InstallationDate: Installed on 2019-09-12 (45 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: LENOVO 20QD001VUS NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: xorg-server (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-19-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan ubuntu Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: Upgraded to eoan on 2019-09-20 (38 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers wireshark _MarkForUpload: True dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QD001VUS dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QD001VUS:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QD001VUS:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QD001VUS dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO modified.conffile..etc.apport.crashdb.conf: [modified]
[Kernel-packages] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
Hi, i also have the X1 and i had the same problem today. When my X1 didnt have an external monitor attached, everything was fine. When an external monitor in, everything went black (but mouse cursor visible). I had PhpStorm open.. so i closed it and tried again and it worked. Afterwards i could open PhpStorm again and everything was good. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] Status in Linux: Unknown Status in linux package in Ubuntu: Confirmed Bug description: I have an LG ultra-wide (2560x1080) monitor. Sometimes when I plug it into my laptop, whose screen was working fine before I plugged it in, both screens go black but nothing else happens. I can still see the mouse cursor and move it between the two monitors (sometimes in the correct location configuration I've configured, sometimes not), but nothing is rendered on the screens. Sometimes when I plug the monitor in, it comes on, but the resolution is wrong. Sometimes it is actually recognized and configured correctly. Frequently I have to unplug the monitor and plug it back in three times or more before it is recognized correctly. I wish it just worked right the first time. :-/ ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 23 08:34:07 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-09-12 (40 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago) --- ProblemType: Bug .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jik3196 F pulseaudio /dev/snd/pcmC1D0p: jik3196 F...m pulseaudio /dev/snd/controlC0: jik3196 F pulseaudio BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME DistUpgraded: 2019-09-20 10:09:14,777 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: eoan DistroRelease: Ubuntu 19.10 DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Lenovo UHD Graphics 620 (Whiskey Lake) [17aa:2292] InstallationDate: Installed on 2019-09-12 (45 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: LENOVO 20QD001VUS NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: xorg-server (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-19-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan ubuntu Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: Upgraded to eoan on 2019-09-20 (38 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers wireshark _MarkForUpload: True dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QD001VUS dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QD001VUS:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QD001VUS:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QD001VUS dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO modified.conffile..etc.apport.crashdb.conf: [modified] mtime.conffile..etc.apport.crashdb.conf: 2019-10-23T16:51:18.143596 version.compiz: compiz 1:0.9.14.0+19.10.20190918-0ubuntu1 version.libdrm2: libdrm2 2.4.99-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx
[Kernel-packages] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
** Changed in: linux Status: Confirmed => Unknown ** Bug watch added: gitlab.freedesktop.org/drm/intel/issues #91 https://gitlab.freedesktop.org/drm/intel/issues/91 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] Status in Linux: Unknown Status in linux package in Ubuntu: Confirmed Bug description: I have an LG ultra-wide (2560x1080) monitor. Sometimes when I plug it into my laptop, whose screen was working fine before I plugged it in, both screens go black but nothing else happens. I can still see the mouse cursor and move it between the two monitors (sometimes in the correct location configuration I've configured, sometimes not), but nothing is rendered on the screens. Sometimes when I plug the monitor in, it comes on, but the resolution is wrong. Sometimes it is actually recognized and configured correctly. Frequently I have to unplug the monitor and plug it back in three times or more before it is recognized correctly. I wish it just worked right the first time. :-/ ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 23 08:34:07 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-09-12 (40 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago) --- ProblemType: Bug .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jik3196 F pulseaudio /dev/snd/pcmC1D0p: jik3196 F...m pulseaudio /dev/snd/controlC0: jik3196 F pulseaudio BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME DistUpgraded: 2019-09-20 10:09:14,777 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: eoan DistroRelease: Ubuntu 19.10 DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Lenovo UHD Graphics 620 (Whiskey Lake) [17aa:2292] InstallationDate: Installed on 2019-09-12 (45 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: LENOVO 20QD001VUS NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: xorg-server (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-19-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan ubuntu Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: Upgraded to eoan on 2019-09-20 (38 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers wireshark _MarkForUpload: True dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QD001VUS dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QD001VUS:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QD001VUS:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QD001VUS dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO modified.conffile..etc.apport.crashdb.conf: [modified] mtime.conffile..etc.apport.crashdb.conf: 2019-10-23T16:51:18.143596 version.compiz: compiz 1:0.9.14.0+19.10.20190918-0ubuntu1 version.libdrm2: libdrm2 2.4.99-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
[Kernel-packages] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
I ordered a brand new, "premium" Roswell HDMI cable from Newegg and the problem occurs with that cable as well. Now that the problem has occurred with three different cables, two of them new, with no adapters in the middle, I hope we can agree that it is unlikely that this is a cable issue. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: I have an LG ultra-wide (2560x1080) monitor. Sometimes when I plug it into my laptop, whose screen was working fine before I plugged it in, both screens go black but nothing else happens. I can still see the mouse cursor and move it between the two monitors (sometimes in the correct location configuration I've configured, sometimes not), but nothing is rendered on the screens. Sometimes when I plug the monitor in, it comes on, but the resolution is wrong. Sometimes it is actually recognized and configured correctly. Frequently I have to unplug the monitor and plug it back in three times or more before it is recognized correctly. I wish it just worked right the first time. :-/ ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 23 08:34:07 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-09-12 (40 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago) --- ProblemType: Bug .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jik3196 F pulseaudio /dev/snd/pcmC1D0p: jik3196 F...m pulseaudio /dev/snd/controlC0: jik3196 F pulseaudio BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME DistUpgraded: 2019-09-20 10:09:14,777 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: eoan DistroRelease: Ubuntu 19.10 DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Lenovo UHD Graphics 620 (Whiskey Lake) [17aa:2292] InstallationDate: Installed on 2019-09-12 (45 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: LENOVO 20QD001VUS NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: xorg-server (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-19-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan ubuntu Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: Upgraded to eoan on 2019-09-20 (38 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers wireshark _MarkForUpload: True dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QD001VUS dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QD001VUS:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QD001VUS:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QD001VUS dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO modified.conffile..etc.apport.crashdb.conf: [modified] mtime.conffile..etc.apport.crashdb.conf: 2019-10-23T16:51:18.143596 version.compiz: compiz 1:0.9.14.0+19.10.20190918-0ubuntu1 version.libdrm2: libdrm2 2.4.99-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1 version.xserver-xorg-core:
[Kernel-packages] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
Because in my experience the probability of encountering a low quality cable or bad connection is quite high. Cheap cables are often the norm, not the exception. Sometimes you need to try a few till you find one that works reliably, depending on the resolution and depending on the devices involved. Anyway, we have an upstream bug now so consider it a software bug: https://bugs.freedesktop.org/show_bug.cgi?id=105601 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: I have an LG ultra-wide (2560x1080) monitor. Sometimes when I plug it into my laptop, whose screen was working fine before I plugged it in, both screens go black but nothing else happens. I can still see the mouse cursor and move it between the two monitors (sometimes in the correct location configuration I've configured, sometimes not), but nothing is rendered on the screens. Sometimes when I plug the monitor in, it comes on, but the resolution is wrong. Sometimes it is actually recognized and configured correctly. Frequently I have to unplug the monitor and plug it back in three times or more before it is recognized correctly. I wish it just worked right the first time. :-/ ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 23 08:34:07 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-09-12 (40 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago) --- ProblemType: Bug .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jik3196 F pulseaudio /dev/snd/pcmC1D0p: jik3196 F...m pulseaudio /dev/snd/controlC0: jik3196 F pulseaudio BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME DistUpgraded: 2019-09-20 10:09:14,777 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: eoan DistroRelease: Ubuntu 19.10 DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Lenovo UHD Graphics 620 (Whiskey Lake) [17aa:2292] InstallationDate: Installed on 2019-09-12 (45 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: LENOVO 20QD001VUS NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: xorg-server (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-19-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan ubuntu Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: Upgraded to eoan on 2019-09-20 (38 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers wireshark _MarkForUpload: True dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QD001VUS dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QD001VUS:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QD001VUS:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QD001VUS dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO modified.conffile..etc.apport.crashdb.conf: [modified] mtime.conffile..etc.apport.crashdb.conf: 2019-10-23T16:51:18.143596 version.compiz: compiz 1:0.9.14.0+19.10.20190918-0ubuntu1 version.libdrm2: libdrm2 2.4.99-1ubuntu1
[Kernel-packages] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
I am somewhat surprised that you think the most likely explanation is a cable issue. The likelihood of a bad cable being the issue when the problem occurs with two different cables and is triggered by specific apps seems, to me, vanishingly low. Can you elaborate on why you consider that the most likely explanation? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: I have an LG ultra-wide (2560x1080) monitor. Sometimes when I plug it into my laptop, whose screen was working fine before I plugged it in, both screens go black but nothing else happens. I can still see the mouse cursor and move it between the two monitors (sometimes in the correct location configuration I've configured, sometimes not), but nothing is rendered on the screens. Sometimes when I plug the monitor in, it comes on, but the resolution is wrong. Sometimes it is actually recognized and configured correctly. Frequently I have to unplug the monitor and plug it back in three times or more before it is recognized correctly. I wish it just worked right the first time. :-/ ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 23 08:34:07 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-09-12 (40 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago) --- ProblemType: Bug .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jik3196 F pulseaudio /dev/snd/pcmC1D0p: jik3196 F...m pulseaudio /dev/snd/controlC0: jik3196 F pulseaudio BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME DistUpgraded: 2019-09-20 10:09:14,777 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: eoan DistroRelease: Ubuntu 19.10 DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Lenovo UHD Graphics 620 (Whiskey Lake) [17aa:2292] InstallationDate: Installed on 2019-09-12 (45 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: LENOVO 20QD001VUS NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: xorg-server (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-19-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan ubuntu Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: Upgraded to eoan on 2019-09-20 (38 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers wireshark _MarkForUpload: True dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QD001VUS dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QD001VUS:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QD001VUS:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QD001VUS dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO modified.conffile..etc.apport.crashdb.conf: [modified] mtime.conffile..etc.apport.crashdb.conf: 2019-10-23T16:51:18.143596 version.compiz: compiz 1:0.9.14.0+19.10.20190918-0ubuntu1 version.libdrm2: libdrm2 2.4.99-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1
[Kernel-packages] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
Launchpad has imported 16 comments from the remote bug at https://bugs.freedesktop.org/show_bug.cgi?id=105601. If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. On 2018-03-19T12:59:12+00:00 Maks wrote: Created attachment 138193 /sys/kernel/debug/dri/0/i915_display_info I have Lenovo X1 Carbon laptop from 2014 with the following CPU: Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz lspci reports GPU as VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09) I'm on Gentoo Linux with kernel 4.15.9-gentoo, xorg-server 1.19.5, libdrm 2.4.91 and mesa 18.0.0_rc4. I'm using modesetting driver without xf86-video-intel. As my laptop has only mini displayport output, I'm trying to use DP-to- HDMI/VGA/DVI converter I got from AliExpress. Sometimes when I plug in the converter and enable the monitor with xrandr it works fine, but most of the time I see the output in xrandr, but when I enable it, monitor does not show anything. I have this in dmesg: [15:47] i915 :00:02.0: HDMI-A-1: EDID is invalid: [ +0,04] [00] BAD 00 ff ff ff ff ff ff 00 09 d1 bd 78 45 54 00 00 [ +0,01] [00] BAD 0b 17 01 03 80 30 1b 78 2e 9a d5 a3 59 55 9f 27 [ +0,01] [00] BAD 0c 50 54 21 08 00 61 c0 81 00 81 c0 81 40 81 80 [ +0,01] [00] BAD a9 c0 b3 00 d1 c0 02 3a 80 18 71 38 2d 40 58 2c [ +0,01] [00] BAD 45 00 dd 0c 11 00 00 1e 00 00 00 ff 00 53 33 44 [ +0,01] [00] BAD 30 35 38 34 30 53 4c 30 0a 20 00 00 00 fd 00 32 [ +0,01] [00] BAD 4c 1e 53 11 00 0a 20 20 20 20 20 20 00 01 ff ff [ +0,01] [00] BAD ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff [ +0,108525] i2c i2c-4: sendbytes: NAK bailout. [ +9,914962] [drm:drm_dp_dual_mode_detect] *ERROR* Unexpected DP dual mode adaptor ID 44 [ +0,261571] [drm:drm_dp_dual_mode_detect] *ERROR* Unexpected DP dual mode adaptor ID 44 I googled and found bug 92685 and tried kernel patch from there (https://patchwork.freedesktop.org/patch/195306/), but it did not change anything for me. Attaching i915_display_info and full dmesg, but without drm.debug=0xe yet. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1849484/comments/0 On 2018-03-19T13:00:47+00:00 Maks wrote: Created attachment 138194 dmesg Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1849484/comments/1 On 2018-03-20T18:47:53+00:00 Ville-syrjala-e wrote: (In reply to Maxim from comment #0) > Created attachment 138193 [details] > /sys/kernel/debug/dri/0/i915_display_info > > I have Lenovo X1 Carbon laptop from 2014 with the following CPU: > > Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz I have a similar carbon and no real issues with any DP++ dongle I've tested. > [15:47] i915 :00:02.0: HDMI-A-1: EDID is invalid: > [ +0,04] [00] BAD 00 ff ff ff ff ff ff 00 09 d1 bd 78 45 54 00 00 > [ +0,01] [00] BAD 0b 17 01 03 80 30 1b 78 2e 9a d5 a3 59 55 9f 27 > [ +0,01] [00] BAD 0c 50 54 21 08 00 61 c0 81 00 81 c0 81 40 81 80 > [ +0,01] [00] BAD a9 c0 b3 00 d1 c0 02 3a 80 18 71 38 2d 40 58 2c > [ +0,01] [00] BAD 45 00 dd 0c 11 00 00 1e 00 00 00 ff 00 53 33 44 > [ +0,01] [00] BAD 30 35 38 34 30 53 4c 30 0a 20 00 00 00 fd 00 32 > [ +0,01] [00] BAD 4c 1e 53 11 00 0a 20 20 20 20 20 20 00 01 ff ff > [ +0,01] [00] BAD ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff > [ +0,108525] i2c i2c-4: sendbytes: NAK bailout. So it failed even with bit banging :( > [ +9,914962] [drm:drm_dp_dual_mode_detect] *ERROR* Unexpected DP dual mode > adaptor ID 44 > [ +0,261571] [drm:drm_dp_dual_mode_detect] *ERROR* Unexpected DP dual mode > adaptor ID 44 And the dongle itself is returning garbage when we try to access its registers, so the problem is not limited to the ddc passthrough. One thing you may want to try is slow down the i2c bus further. We use 100kHz by default, and you may want to try something like 10kHz instead. --- a/drivers/gpu/drm/i915/intel_i2c.c +++ b/drivers/gpu/drm/i915/intel_i2c.c @@ -127,7 +127,7 @@ bool intel_gmbus_is_valid_pin(struct drm_i915_private *dev_priv, /* Intel GPIO access functions */ -#define I2C_RISEFALL_TIME 10 +#define I2C_RISEFALL_TIME 100 Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1849484/comments/2 On 2018-03-20T20:30:33+00:00 Maks wrote: Created attachment 138229 dmesg with 10kHz patch Hi. I tried the patch you gave me and it seems to work, but I can't be sure yet. I tried disconnecting adapter from laptop and HDMI from adapter in different
[Kernel-packages] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
Thanks. I still feel the first solution we should be aiming for is (another) new HDMI cable. If you've tried a few (without any adapters!) and none work then I would treat this as a proper kernel bug. The closest existing one I have found is: https://bugs.freedesktop.org/show_bug.cgi?id=105601 ** Bug watch added: freedesktop.org Bugzilla #105601 https://bugs.freedesktop.org/show_bug.cgi?id=105601 ** No longer affects: xorg-server (Ubuntu) ** Also affects: linux via https://bugs.freedesktop.org/show_bug.cgi?id=105601 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] Status in Linux: Unknown Status in linux package in Ubuntu: Confirmed Bug description: I have an LG ultra-wide (2560x1080) monitor. Sometimes when I plug it into my laptop, whose screen was working fine before I plugged it in, both screens go black but nothing else happens. I can still see the mouse cursor and move it between the two monitors (sometimes in the correct location configuration I've configured, sometimes not), but nothing is rendered on the screens. Sometimes when I plug the monitor in, it comes on, but the resolution is wrong. Sometimes it is actually recognized and configured correctly. Frequently I have to unplug the monitor and plug it back in three times or more before it is recognized correctly. I wish it just worked right the first time. :-/ ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 23 08:34:07 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-09-12 (40 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago) --- ProblemType: Bug .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jik3196 F pulseaudio /dev/snd/pcmC1D0p: jik3196 F...m pulseaudio /dev/snd/controlC0: jik3196 F pulseaudio BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME DistUpgraded: 2019-09-20 10:09:14,777 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: eoan DistroRelease: Ubuntu 19.10 DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Lenovo UHD Graphics 620 (Whiskey Lake) [17aa:2292] InstallationDate: Installed on 2019-09-12 (45 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: LENOVO 20QD001VUS NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: xorg-server (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-19-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan ubuntu Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: Upgraded to eoan on 2019-09-20 (38 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers wireshark _MarkForUpload: True dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QD001VUS dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QD001VUS:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QD001VUS:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QD001VUS dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO modified.conffile..etc.apport.crashdb.conf: [modified]
[Kernel-packages] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
[72227.300557] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72228.173908] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72229.956316] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72233.510378] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72236.205870] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72237.999470] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72239.786382] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72242.549836] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72243.442375] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 54 [72244.361826] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72250.961559] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72254.547660] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72269.690250] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72273.607350] [drm] EDID has major version 93, instead of 1 [72279.495513] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72290.492743] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 54 [72293.153731] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 54 [72294.043151] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 54 [72295.855213] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72297.632687] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 54 [72300.590655] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 54 [72301.836996] i2c i2c-3: sendbytes: error -110 [72315.236846] [drm] EDID has major version 93, instead of 1 [72318.454559] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72318.778580] [drm] EDID has major version 93, instead of 1 [72321.074870] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72322.836269] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72324.607377] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 54 [72325.489757] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72330.776866] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72332.734125] mce: CPU7: Core temperature above threshold, cpu clock throttled (total events = 575) [72332.734125] mce: CPU3: Core temperature above threshold, cpu clock throttled (total events = 575) [72332.734127] mce: CPU1: Package temperature above threshold, cpu clock throttled (total events = 871) [72332.734127] mce: CPU5: Package temperature above threshold, cpu clock throttled (total events = 871) [72332.734128] mce: CPU6: Package temperature above threshold, cpu clock throttled (total events = 871) [72332.734129] mce: CPU0: Package temperature above threshold, cpu clock throttled (total events = 871) [72332.734130] mce: CPU4: Package temperature above threshold, cpu clock throttled (total events = 871) [72332.734131] mce: CPU2: Package temperature above threshold, cpu clock throttled (total events = 871) [72332.734132] mce: CPU3: Package temperature above threshold, cpu clock throttled (total events = 871) [72332.734133] mce: CPU7: Package temperature above threshold, cpu clock throttled (total events = 871) [72332.766080] mce: CPU3: Core temperature/speed normal [72332.766080] mce: CPU7: Core temperature/speed normal [72332.766081] mce: CPU1: Package temperature/speed normal [72332.766082] mce: CPU5: Package temperature/speed normal [72332.766083] mce: CPU2: Package temperature/speed normal [72332.766083] mce: CPU6: Package temperature/speed normal [72332.766084] mce: CPU4: Package temperature/speed normal [72332.766085] mce: CPU0: Package temperature/speed normal [72332.766086] mce: CPU7: Package temperature/speed normal [72332.766087] mce: CPU3: Package temperature/speed normal [72334.303794] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72335.184591] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 [72336.941529] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP
[Kernel-packages] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
I mean if your monitor shows any faults at all while using it then each time open a Terminal window and run: dmesg Then please copy and paste the most recent messages (probably mentioning "kernel: i915" or "kernel: drm") to here. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] Status in linux package in Ubuntu: Confirmed Status in xorg-server package in Ubuntu: New Bug description: I have an LG ultra-wide (2560x1080) monitor. Sometimes when I plug it into my laptop, whose screen was working fine before I plugged it in, both screens go black but nothing else happens. I can still see the mouse cursor and move it between the two monitors (sometimes in the correct location configuration I've configured, sometimes not), but nothing is rendered on the screens. Sometimes when I plug the monitor in, it comes on, but the resolution is wrong. Sometimes it is actually recognized and configured correctly. Frequently I have to unplug the monitor and plug it back in three times or more before it is recognized correctly. I wish it just worked right the first time. :-/ ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 23 08:34:07 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-09-12 (40 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago) --- ProblemType: Bug .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jik3196 F pulseaudio /dev/snd/pcmC1D0p: jik3196 F...m pulseaudio /dev/snd/controlC0: jik3196 F pulseaudio BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME DistUpgraded: 2019-09-20 10:09:14,777 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: eoan DistroRelease: Ubuntu 19.10 DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Lenovo UHD Graphics 620 (Whiskey Lake) [17aa:2292] InstallationDate: Installed on 2019-09-12 (45 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: LENOVO 20QD001VUS NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: xorg-server (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-19-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan ubuntu Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: Upgraded to eoan on 2019-09-20 (38 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers wireshark _MarkForUpload: True dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QD001VUS dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QD001VUS:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QD001VUS:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QD001VUS dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO modified.conffile..etc.apport.crashdb.conf: [modified] mtime.conffile..etc.apport.crashdb.conf: 2019-10-23T16:51:18.143596 version.compiz: compiz 1:0.9.14.0+19.10.20190918-0ubuntu1 version.libdrm2: libdrm2 2.4.99-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core
[Kernel-packages] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
"If you see changes like that after boot then please attach output from 'dmesg' showing the period of time when the change occurred." I'm sorry, I'm not sure what you're asking me to watch for here. Can you clarify? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] Status in linux package in Ubuntu: Confirmed Status in xorg-server package in Ubuntu: New Bug description: I have an LG ultra-wide (2560x1080) monitor. Sometimes when I plug it into my laptop, whose screen was working fine before I plugged it in, both screens go black but nothing else happens. I can still see the mouse cursor and move it between the two monitors (sometimes in the correct location configuration I've configured, sometimes not), but nothing is rendered on the screens. Sometimes when I plug the monitor in, it comes on, but the resolution is wrong. Sometimes it is actually recognized and configured correctly. Frequently I have to unplug the monitor and plug it back in three times or more before it is recognized correctly. I wish it just worked right the first time. :-/ ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 23 08:34:07 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-09-12 (40 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago) --- ProblemType: Bug .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jik3196 F pulseaudio /dev/snd/pcmC1D0p: jik3196 F...m pulseaudio /dev/snd/controlC0: jik3196 F pulseaudio BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME DistUpgraded: 2019-09-20 10:09:14,777 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: eoan DistroRelease: Ubuntu 19.10 DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Lenovo UHD Graphics 620 (Whiskey Lake) [17aa:2292] InstallationDate: Installed on 2019-09-12 (45 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: LENOVO 20QD001VUS NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: xorg-server (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-19-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan ubuntu Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: Upgraded to eoan on 2019-09-20 (38 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers wireshark _MarkForUpload: True dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QD001VUS dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QD001VUS:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QD001VUS:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QD001VUS dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO modified.conffile..etc.apport.crashdb.conf: [modified] mtime.conffile..etc.apport.crashdb.conf: 2019-10-23T16:51:18.143596 version.compiz: compiz 1:0.9.14.0+19.10.20190918-0ubuntu1 version.libdrm2: libdrm2 2.4.99-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1
[Kernel-packages] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
If you see changes like that after boot then please attach output from 'dmesg' showing the period of time when the change occurred. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] Status in linux package in Ubuntu: Confirmed Status in xorg-server package in Ubuntu: New Bug description: I have an LG ultra-wide (2560x1080) monitor. Sometimes when I plug it into my laptop, whose screen was working fine before I plugged it in, both screens go black but nothing else happens. I can still see the mouse cursor and move it between the two monitors (sometimes in the correct location configuration I've configured, sometimes not), but nothing is rendered on the screens. Sometimes when I plug the monitor in, it comes on, but the resolution is wrong. Sometimes it is actually recognized and configured correctly. Frequently I have to unplug the monitor and plug it back in three times or more before it is recognized correctly. I wish it just worked right the first time. :-/ ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 23 08:34:07 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-09-12 (40 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago) --- ProblemType: Bug .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jik3196 F pulseaudio /dev/snd/pcmC1D0p: jik3196 F...m pulseaudio /dev/snd/controlC0: jik3196 F pulseaudio BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME DistUpgraded: 2019-09-20 10:09:14,777 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: eoan DistroRelease: Ubuntu 19.10 DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Lenovo UHD Graphics 620 (Whiskey Lake) [17aa:2292] InstallationDate: Installed on 2019-09-12 (45 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: LENOVO 20QD001VUS NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: xorg-server (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-19-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan ubuntu Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: Upgraded to eoan on 2019-09-20 (38 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers wireshark _MarkForUpload: True dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QD001VUS dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QD001VUS:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QD001VUS:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QD001VUS dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO modified.conffile..etc.apport.crashdb.conf: [modified] mtime.conffile..etc.apport.crashdb.conf: 2019-10-23T16:51:18.143596 version.compiz: compiz 1:0.9.14.0+19.10.20190918-0ubuntu1 version.libdrm2: libdrm2 2.4.99-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
[Kernel-packages] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
FYI: While apport-collect was running, my screens went blank briefly and then when they came back my monitor configuration was wrong: the ultra- wide monitor was at a lower resolution than it's supposed to be and the two monitors' relative positions were not configured correctly. Unplugging the ultra-wide and plugging it back in fixed this situation. This is similar to the behavior I see which prompted me to file this bug in the first place. It would seem that something that apport-collect did triggers the issue or a similar one. So does launching the TeamViewer client, by the way. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] Status in linux package in Ubuntu: Confirmed Status in xorg-server package in Ubuntu: New Bug description: I have an LG ultra-wide (2560x1080) monitor. Sometimes when I plug it into my laptop, whose screen was working fine before I plugged it in, both screens go black but nothing else happens. I can still see the mouse cursor and move it between the two monitors (sometimes in the correct location configuration I've configured, sometimes not), but nothing is rendered on the screens. Sometimes when I plug the monitor in, it comes on, but the resolution is wrong. Sometimes it is actually recognized and configured correctly. Frequently I have to unplug the monitor and plug it back in three times or more before it is recognized correctly. I wish it just worked right the first time. :-/ ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 23 08:34:07 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-09-12 (40 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago) --- ProblemType: Bug .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jik3196 F pulseaudio /dev/snd/pcmC1D0p: jik3196 F...m pulseaudio /dev/snd/controlC0: jik3196 F pulseaudio BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME DistUpgraded: 2019-09-20 10:09:14,777 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: eoan DistroRelease: Ubuntu 19.10 DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Lenovo UHD Graphics 620 (Whiskey Lake) [17aa:2292] InstallationDate: Installed on 2019-09-12 (45 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: LENOVO 20QD001VUS NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: xorg-server (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-19-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan ubuntu Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: Upgraded to eoan on 2019-09-20 (38 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers wireshark _MarkForUpload: True dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QD001VUS dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QD001VUS:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QD001VUS:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QD001VUS dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO modified.conffile..etc.apport.crashdb.conf: [modified]
[Kernel-packages] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
apport information ** Tags added: apport-collected ubuntu ** Description changed: I have an LG ultra-wide (2560x1080) monitor. Sometimes when I plug it into my laptop, whose screen was working fine before I plugged it in, both screens go black but nothing else happens. I can still see the mouse cursor and move it between the two monitors (sometimes in the correct location configuration I've configured, sometimes not), but nothing is rendered on the screens. Sometimes when I plug the monitor in, it comes on, but the resolution is wrong. Sometimes it is actually recognized and configured correctly. Frequently I have to unplug the monitor and plug it back in three times or more before it is recognized correctly. I wish it just worked right the first time. :-/ ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 23 08:34:07 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-09-12 (40 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago) + --- + ProblemType: Bug + .tmp.unity_support_test.0: + + ApportVersion: 2.20.11-0ubuntu8 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC1: jik3196 F pulseaudio + /dev/snd/pcmC1D0p: jik3196 F...m pulseaudio + /dev/snd/controlC0: jik3196 F pulseaudio + BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' + CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' + CompositorRunning: None + CurrentDesktop: ubuntu:GNOME + DistUpgraded: 2019-09-20 10:09:14,777 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' + DistroCodename: eoan + DistroRelease: Ubuntu 19.10 + DistroVariant: ubuntu + ExtraDebuggingInterest: Yes + GraphicsCard: + Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (rev 02) (prog-if 00 [VGA controller]) +Subsystem: Lenovo UHD Graphics 620 (Whiskey Lake) [17aa:2292] + InstallationDate: Installed on 2019-09-12 (45 days ago) + InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) + MachineType: LENOVO 20QD001VUS + NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair + Package: xorg-server (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-19-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 + RelatedPackageVersions: + linux-restricted-modules-5.3.0-19-generic N/A + linux-backports-modules-5.3.0-19-generic N/A + linux-firmware1.183.1 + Tags: eoan ubuntu + Uname: Linux 5.3.0-19-generic x86_64 + UpgradeStatus: Upgraded to eoan on 2019-09-20 (38 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers wireshark + _MarkForUpload: True + dmi.bios.date: 07/04/2019 + dmi.bios.vendor: LENOVO + dmi.bios.version: N2HET30W (1.13 ) + dmi.board.asset.tag: Not Available + dmi.board.name: 20QD001VUS + dmi.board.vendor: LENOVO + dmi.board.version: SDK0J40697 WIN + dmi.chassis.asset.tag: No Asset Information + dmi.chassis.type: 10 + dmi.chassis.vendor: LENOVO + dmi.chassis.version: None + dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QD001VUS:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QD001VUS:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: + dmi.product.family: ThinkPad X1 Carbon 7th + dmi.product.name: 20QD001VUS + dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th + dmi.product.version: ThinkPad X1 Carbon 7th + dmi.sys.vendor: LENOVO + modified.conffile..etc.apport.crashdb.conf: [modified] + mtime.conffile..etc.apport.crashdb.conf: 2019-10-23T16:51:18.143596 + version.compiz: compiz 1:0.9.14.0+19.10.20190918-0ubuntu1 + version.libdrm2: libdrm2 2.4.99-1ubuntu1 + version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1 + version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1 + version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1 + version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A + version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1 + version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1 + version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1849484/+attachment/5300897/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to
[Kernel-packages] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
> Synology Drive does kernel stuff -- I believe it uses inotify to monitor directories for changes -- so I'm suspecting that there's something misbehaving in the kernel and something that Synology Drive does is banging up against it. I think you might be right. ** Changed in: linux (Ubuntu) Status: Incomplete => New ** Changed in: xorg-server (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] Status in linux package in Ubuntu: Incomplete Status in xorg-server package in Ubuntu: New Bug description: I have an LG ultra-wide (2560x1080) monitor. Sometimes when I plug it into my laptop, whose screen was working fine before I plugged it in, both screens go black but nothing else happens. I can still see the mouse cursor and move it between the two monitors (sometimes in the correct location configuration I've configured, sometimes not), but nothing is rendered on the screens. Sometimes when I plug the monitor in, it comes on, but the resolution is wrong. Sometimes it is actually recognized and configured correctly. Frequently I have to unplug the monitor and plug it back in three times or more before it is recognized correctly. I wish it just worked right the first time. :-/ ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 23 08:34:07 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-09-12 (40 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1849484/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
I tried a different cable. It didn't help. Also, I can trigger my monitors freaking out as described above merely by launching the Synology Drive Client when the ultra-wide monitor is connected. Also, the issue seems to be triggered even if the applet isn't visible in my top bar, i.e., even if the only Synology Drive processes that are running are the background processes. Synology Drive does kernel stuff -- I believe it uses inotify to monitor directories for changes -- so I'm suspecting that there's something misbehaving in the kernel and something that Synology Drive does is banging up against it. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] Status in linux package in Ubuntu: Incomplete Status in xorg-server package in Ubuntu: Incomplete Bug description: I have an LG ultra-wide (2560x1080) monitor. Sometimes when I plug it into my laptop, whose screen was working fine before I plugged it in, both screens go black but nothing else happens. I can still see the mouse cursor and move it between the two monitors (sometimes in the correct location configuration I've configured, sometimes not), but nothing is rendered on the screens. Sometimes when I plug the monitor in, it comes on, but the resolution is wrong. Sometimes it is actually recognized and configured correctly. Frequently I have to unplug the monitor and plug it back in three times or more before it is recognized correctly. I wish it just worked right the first time. :-/ ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 23 08:34:07 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-09-12 (40 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1849484/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
It's not clear to me how this can be a cable or monitor issue when it only happens in Xorg and it happens much more frequently when one particular app is running (see comment #4). Having said that, I will try to find a spare HDMI cable and test. I am not using an adapter, I'm plugging an HDMI cable directly into an HDMI port both on the monitor and on the laptop. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] Status in linux package in Ubuntu: Incomplete Status in xorg-server package in Ubuntu: Incomplete Bug description: I have an LG ultra-wide (2560x1080) monitor. Sometimes when I plug it into my laptop, whose screen was working fine before I plugged it in, both screens go black but nothing else happens. I can still see the mouse cursor and move it between the two monitors (sometimes in the correct location configuration I've configured, sometimes not), but nothing is rendered on the screens. Sometimes when I plug the monitor in, it comes on, but the resolution is wrong. Sometimes it is actually recognized and configured correctly. Frequently I have to unplug the monitor and plug it back in three times or more before it is recognized correctly. I wish it just worked right the first time. :-/ ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 23 08:34:07 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-09-12 (40 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1849484/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
** No longer affects: mutter (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] Status in linux package in Ubuntu: Incomplete Status in xorg-server package in Ubuntu: Incomplete Bug description: I have an LG ultra-wide (2560x1080) monitor. Sometimes when I plug it into my laptop, whose screen was working fine before I plugged it in, both screens go black but nothing else happens. I can still see the mouse cursor and move it between the two monitors (sometimes in the correct location configuration I've configured, sometimes not), but nothing is rendered on the screens. Sometimes when I plug the monitor in, it comes on, but the resolution is wrong. Sometimes it is actually recognized and configured correctly. Frequently I have to unplug the monitor and plug it back in three times or more before it is recognized correctly. I wish it just worked right the first time. :-/ ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 23 08:34:07 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-09-12 (40 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1849484/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]
Hmm, it shouldn't be a multi-stream problem. It looks like you only need HDMI v1.3 to drive that resolution and your laptop supports HDMI 1.4b already. So mainly I suspect a bad HDMI cable, bad HDMI adaptor, or just faulty EDID data coming from the monitor. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1849484 Title: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] Status in linux package in Ubuntu: Incomplete Status in mutter package in Ubuntu: Incomplete Status in xorg-server package in Ubuntu: Incomplete Bug description: I have an LG ultra-wide (2560x1080) monitor. Sometimes when I plug it into my laptop, whose screen was working fine before I plugged it in, both screens go black but nothing else happens. I can still see the mouse cursor and move it between the two monitors (sometimes in the correct location configuration I've configured, sometimes not), but nothing is rendered on the screens. Sometimes when I plug the monitor in, it comes on, but the resolution is wrong. Sometimes it is actually recognized and configured correctly. Frequently I have to unplug the monitor and plug it back in three times or more before it is recognized correctly. I wish it just worked right the first time. :-/ ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 23 08:34:07 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-09-12 (40 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1849484/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp