apport information

** Attachment added: "CurrentDmesg.txt"
   
https://bugs.launchpad.net/bugs/1855521/+attachment/5311050/+files/CurrentDmesg.txt

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https://bugs.launchpad.net/bugs/1855521

Title:
  [Dell Inspiron 5490] Internal microphone not detected

Status in alsa-driver package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  No input device available for selection.

  Output of dmesg | grep snd:
  ----------------------------
  [    2.247186] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
  [    2.372911] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops 
i915_audio_component_bind_ops [i915])
  [    2.532497] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC3204: 
line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
  [    2.532499] snd_hda_codec_realtek hdaudioC0D0:    speaker_outs=0 
(0x0/0x0/0x0/0x0/0x0)
  [    2.532500] snd_hda_codec_realtek hdaudioC0D0:    hp_outs=1 
(0x21/0x0/0x0/0x0/0x0)
  [    2.532501] snd_hda_codec_realtek hdaudioC0D0:    mono: mono_out=0x0
  [    2.532502] snd_hda_codec_realtek hdaudioC0D0:    inputs:
  [    2.532503] snd_hda_codec_realtek hdaudioC0D0:      Headphone Mic=0x1a
  [    2.532504] snd_hda_codec_realtek hdaudioC0D0:      Headset Mic=0x19
  ---------------------------
  Alsamixer checked for mutes, all OK. Internal mic not present.

  Cannot remap using hdajackretask due to error tee:
  /sys/class/sound/hwC0D0/reconfig: Device or resource busy.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
  Uname: Linux 5.3.0-24-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tom        3754 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Dec  7 08:10:21 2019
  InstallationDate: Installed on 2019-12-06 (0 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.3.0
  dmi.board.name: 0012KY
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.3.0:bd10/30/2019:svnDellInc.:pnInspiron5490:pvr:rvnDellInc.:rn0012KY:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 5490
  dmi.product.sku: 0955
  dmi.sys.vendor: Dell Inc.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tom        1357 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 19.10
  InstallationDate: Installed on 2019-12-06 (2 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 0bda:565a Realtek Semiconductor Corp. 
Integrated_Webcam_HD
   Bus 001 Device 002: ID 27c6:538d Goodix FingerPrint
   Bus 001 Device 004: ID 8087:0aaa Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. Inspiron 5490
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic 
root=UUID=b815e847-77a7-4ad7-8c24-7dddbf722055 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-24-generic N/A
   linux-backports-modules-5.3.0-24-generic  N/A
   linux-firmware                            1.183.2
  Tags:  eoan
  Uname: Linux 5.3.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/30/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.3.0
  dmi.board.name: 0012KY
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.3.0:bd10/30/2019:svnDellInc.:pnInspiron5490:pvr:rvnDellInc.:rn0012KY:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 5490
  dmi.product.sku: 0955
  dmi.sys.vendor: Dell Inc.

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