apport information ** Attachment added: "PulseList.txt" https://bugs.launchpad.net/bugs/1856460/+attachment/5313051/+files/PulseList.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1856460 Title: [ZenBook UX334FL_UX334FL, Realtek ALC294, Mic, Internal] Microphone doesn't work Status in alsa-driver package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: I have a dual boot system with windows 10. In windows I don't find any problem but on Ubuntu the microphone doesn't seem to work or be recognized. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: pulseaudio 1:13.0-1ubuntu1 Uname: Linux 5.3.16-050316-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: nesar 2260 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sun Dec 15 15:04:59 2019 InstallationDate: Installed on 2019-11-26 (19 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=it_IT.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful Symptom_Card: Audio interno - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: nesar 2260 F.... pulseaudio Symptom_Jack: Mic, Internal Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH failed Symptom_Type: No sound at all Title: [ZenBook UX334FL_UX334FL, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/16/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX334FL.302 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX334FL dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX334FL.302:bd10/16/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX334FL_UX334FL:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX334FL:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX334FL_UX334FL dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: nesar 2298 F.... pulseaudio /dev/snd/pcmC0D0p: nesar 2298 F...m pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-26 (20 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=it_IT.UTF-8 SHELL=/bin/bash Tags: eoan Uname: Linux 5.3.16-050316-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/16/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX334FL.302 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX334FL dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX334FL.302:bd10/16/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX334FL_UX334FL:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX334FL:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX334FL_UX334FL dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856460/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
