[Kernel-packages] [Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Thanks for letting us know. ** Changed in: linux (Ubuntu) Status: Confirmed => Invalid ** Changed in: mesa (Ubuntu) Status: New => Invalid ** Changed in: mutter (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption Status in linux package in Ubuntu: Invalid Status in mesa package in Ubuntu: Invalid Status in mutter package in Ubuntu: Invalid Bug description: ack please.. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 5.4.11-050411-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompositorRunning: None Date: Tue Jan 14 20:17:26 2020 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: backport-iwlwifi, 8286, 4.15.0-1042-oem, x86_64: installed backport-iwlwifi, 8286, 4.15.0-1066-oem, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Device [8086:9bca] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2020-01-13 (1 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0029 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 7390 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=es_CL.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.11-050411-generic root=UUID=8fd25548-00af-4395-92f0-5d7d27a54deb ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Hi everyone, I finally managed to make dell's technical service change my micron hard drive to a different one, obviously the computer didn't fail anymore. He never got stuck again. Also install ubuntu 18.04 offered in dell downloads, but I will return to ubuntu 20. Thank you all for your help. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption Status in linux package in Ubuntu: Confirmed Status in mesa package in Ubuntu: New Status in mutter package in Ubuntu: New Bug description: ack please.. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 5.4.11-050411-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompositorRunning: None Date: Tue Jan 14 20:17:26 2020 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: backport-iwlwifi, 8286, 4.15.0-1042-oem, x86_64: installed backport-iwlwifi, 8286, 4.15.0-1066-oem, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Device [8086:9bca] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2020-01-13 (1 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0029 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 7390 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=es_CL.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.11-050411-generic root=UUID=8fd25548-00af-4395-92f0-5d7d27a54deb ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
That's bug 1550779, as mentioned in comment #7. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption Status in linux package in Ubuntu: Confirmed Status in mesa package in Ubuntu: New Status in mutter package in Ubuntu: New Bug description: ack please.. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 5.4.11-050411-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompositorRunning: None Date: Tue Jan 14 20:17:26 2020 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: backport-iwlwifi, 8286, 4.15.0-1042-oem, x86_64: installed backport-iwlwifi, 8286, 4.15.0-1066-oem, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Device [8086:9bca] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2020-01-13 (1 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0029 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 7390 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=es_CL.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.11-050411-generic root=UUID=8fd25548-00af-4395-92f0-5d7d27a54deb ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Thanks Timo, I will comment on some effect, however in the log viewer several messages disappeared that I had before, for example (drm: intel_cpu_fifo_underrun_irq_handler [i915]] * ERROR * CPU pipe A FIFO underrun) ** Attachment added: "mensajes de registro" https://bugs.launchpad.net/ubuntu/+source/mesa/+bug/1859730/+attachment/5322405/+files/mensajes%20de%20registro -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption Status in linux package in Ubuntu: Confirmed Status in mesa package in Ubuntu: New Status in mutter package in Ubuntu: New Bug description: ack please.. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 5.4.11-050411-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompositorRunning: None Date: Tue Jan 14 20:17:26 2020 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: backport-iwlwifi, 8286, 4.15.0-1042-oem, x86_64: installed backport-iwlwifi, 8286, 4.15.0-1066-oem, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Device [8086:9bca] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2020-01-13 (1 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0029 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 7390 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=es_CL.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.11-050411-generic root=UUID=8fd25548-00af-4395-92f0-5d7d27a54deb ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
it came preinstalled with 4.15.0-1042-oem yes, you can edit /etc/default/grub but you miswrote the parameter, it has to be literally 'i915.enable_psr=0' without any spaces or it won't work -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption Status in linux package in Ubuntu: Confirmed Status in mesa package in Ubuntu: New Status in mutter package in Ubuntu: New Bug description: ack please.. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 5.4.11-050411-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompositorRunning: None Date: Tue Jan 14 20:17:26 2020 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: backport-iwlwifi, 8286, 4.15.0-1042-oem, x86_64: installed backport-iwlwifi, 8286, 4.15.0-1066-oem, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Device [8086:9bca] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2020-01-13 (1 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0029 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 7390 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=es_CL.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.11-050411-generic root=UUID=8fd25548-00af-4395-92f0-5d7d27a54deb ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Hi, I do not remember what was the kernel that came with the machine, but if it was a 4. etc, the current kernel I have is 5.4.0-12-generic # 15-Ubuntu SMP. How can I edit the grub i915.enable_psr = 0 ?. Are these steps that I found on the internet right? sudo nano /etc/default/grub edit line with GRUB_CMDLINE_LINUX_DEFAULT = "quiet splash i915.enable_psr = 0” save sudo update-grub reboot Those steps are done, I will comment if it has no effect. Thank you! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption Status in linux package in Ubuntu: Confirmed Status in mesa package in Ubuntu: New Status in mutter package in Ubuntu: New Bug description: ack please.. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 5.4.11-050411-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompositorRunning: None Date: Tue Jan 14 20:17:26 2020 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: backport-iwlwifi, 8286, 4.15.0-1042-oem, x86_64: installed backport-iwlwifi, 8286, 4.15.0-1066-oem, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Device [8086:9bca] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2020-01-13 (1 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0029 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 7390 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=es_CL.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.11-050411-generic root=UUID=8fd25548-00af-4395-92f0-5d7d27a54deb ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Oh actually, try booting with i915.enable_psr=0 It's possible the panel model has changed, and the platform was certified with another model which didn't support panel self refresh. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption Status in linux package in Ubuntu: Confirmed Status in mesa package in Ubuntu: New Status in mutter package in Ubuntu: New Bug description: ack please.. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 5.4.11-050411-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompositorRunning: None Date: Tue Jan 14 20:17:26 2020 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: backport-iwlwifi, 8286, 4.15.0-1042-oem, x86_64: installed backport-iwlwifi, 8286, 4.15.0-1066-oem, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Device [8086:9bca] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2020-01-13 (1 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0029 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 7390 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=es_CL.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.11-050411-generic root=UUID=8fd25548-00af-4395-92f0-5d7d27a54deb ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Comet Lake is a gen9 gpu like Skylake etc, it only needed pci-id's to
gain support. I have the upcoming desktop version ('CML-S') running
without issues, and don't recall seeing issues with the mobile version
either ('CML-U').
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https://bugs.launchpad.net/bugs/1859730
Title:
[comet lake] Gnome freezes, icons missing, graphics corruption
Status in linux package in Ubuntu:
Confirmed
Status in mesa package in Ubuntu:
New
Status in mutter package in Ubuntu:
New
Bug description:
ack please..
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
Uname: Linux 5.4.11-050411-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CompositorRunning: None
Date: Tue Jan 14 20:17:26 2020
DistUpgraded: Fresh install
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
backport-iwlwifi, 8286, 4.15.0-1042-oem, x86_64: installed
backport-iwlwifi, 8286, 4.15.0-1066-oem, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: Very infrequently
GraphicsCard:
Intel Corporation Device [8086:9bca] (rev 04) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:0962]
InstallationDate: Installed on 2020-01-13 (1 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary
20180608-09:38
Lsusb:
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 8087:0029 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 13 7390
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=es_CL.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.11-050411-generic
root=UUID=8fd25548-00af-4395-92f0-5d7d27a54deb ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/25/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.0
dmi.board.name: 0377MH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 7390
dmi.product.sku: 0962
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
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[Kernel-packages] [Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Is this the kernel that ships with the machine? 5.4.11-050411-generic Also is Mesa 19.0 expected to support Comet Lake fully? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption Status in linux package in Ubuntu: Confirmed Status in mesa package in Ubuntu: New Status in mutter package in Ubuntu: New Bug description: ack please.. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 5.4.11-050411-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompositorRunning: None Date: Tue Jan 14 20:17:26 2020 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: backport-iwlwifi, 8286, 4.15.0-1042-oem, x86_64: installed backport-iwlwifi, 8286, 4.15.0-1066-oem, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Device [8086:9bca] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2020-01-13 (1 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0029 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 7390 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=es_CL.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.11-050411-generic root=UUID=8fd25548-00af-4395-92f0-5d7d27a54deb ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
SSD or FS corruption doesn't seem to appear in the original kernel log attached to this bug. I suspect that's a new issue and not the cause of this bug, but it might be... -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption Status in linux package in Ubuntu: Confirmed Status in mesa package in Ubuntu: New Status in mutter package in Ubuntu: New Bug description: ack please.. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 5.4.11-050411-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompositorRunning: None Date: Tue Jan 14 20:17:26 2020 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: backport-iwlwifi, 8286, 4.15.0-1042-oem, x86_64: installed backport-iwlwifi, 8286, 4.15.0-1066-oem, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Device [8086:9bca] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2020-01-13 (1 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0029 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 7390 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=es_CL.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.11-050411-generic root=UUID=8fd25548-00af-4395-92f0-5d7d27a54deb ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
yep, best to get it serviced -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption Status in linux package in Ubuntu: Confirmed Status in mesa package in Ubuntu: New Status in mutter package in Ubuntu: New Bug description: ack please.. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 5.4.11-050411-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompositorRunning: None Date: Tue Jan 14 20:17:26 2020 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: backport-iwlwifi, 8286, 4.15.0-1042-oem, x86_64: installed backport-iwlwifi, 8286, 4.15.0-1066-oem, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Device [8086:9bca] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2020-01-13 (1 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0029 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 7390 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=es_CL.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.11-050411-generic root=UUID=8fd25548-00af-4395-92f0-5d7d27a54deb ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Hello, 7 days ago I received the notebook and the bios was version 1.2 and automatically updated to 1.4. dell support doesn't respond yet but since I tried 3 OS (ubuntu 18, fedora 31 and ubuntu 20.04) and all three failed in the same way, it could point to a problem of Hw that can be the Ssd. I attach new photos ... ** Attachment added: "WhatsApp Image 2020-01-23 at 01.30.27(2).jpeg" https://bugs.launchpad.net/ubuntu/+source/mesa/+bug/1859730/+attachment/5322278/+files/WhatsApp%20Image%202020-01-23%20at%2001.30.27%282%29.jpeg -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption Status in linux package in Ubuntu: Confirmed Status in mesa package in Ubuntu: New Status in mutter package in Ubuntu: New Bug description: ack please.. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 5.4.11-050411-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompositorRunning: None Date: Tue Jan 14 20:17:26 2020 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: backport-iwlwifi, 8286, 4.15.0-1042-oem, x86_64: installed backport-iwlwifi, 8286, 4.15.0-1066-oem, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Device [8086:9bca] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2020-01-13 (1 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0029 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 7390 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=es_CL.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.11-050411-generic root=UUID=8fd25548-00af-4395-92f0-5d7d27a54deb ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
The platform has gone through extensive testing when it was certified by us, so I wonder if the hw is faulty somehow, or if there's a BIOS update available that might help? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption Status in linux package in Ubuntu: Confirmed Status in mesa package in Ubuntu: New Status in mutter package in Ubuntu: New Bug description: ack please.. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 5.4.11-050411-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompositorRunning: None Date: Tue Jan 14 20:17:26 2020 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: backport-iwlwifi, 8286, 4.15.0-1042-oem, x86_64: installed backport-iwlwifi, 8286, 4.15.0-1066-oem, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Device [8086:9bca] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2020-01-13 (1 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0029 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 7390 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=es_CL.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.11-050411-generic root=UUID=8fd25548-00af-4395-92f0-5d7d27a54deb ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
** Changed in: mesa (Ubuntu) Status: Incomplete => New ** Changed in: linux (Ubuntu) Status: Incomplete => New ** Also affects: mutter (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption Status in linux package in Ubuntu: New Status in mesa package in Ubuntu: New Status in mutter package in Ubuntu: New Bug description: ack please.. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 5.4.11-050411-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompositorRunning: None Date: Tue Jan 14 20:17:26 2020 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: backport-iwlwifi, 8286, 4.15.0-1042-oem, x86_64: installed backport-iwlwifi, 8286, 4.15.0-1066-oem, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Device [8086:9bca] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2020-01-13 (1 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0029 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 7390 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=es_CL.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.11-050411-generic root=UUID=8fd25548-00af-4395-92f0-5d7d27a54deb ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Dear, I have the same mistakes again with Wayland and especially with the updates. I did everything you suggested, I no longer have outdated library problems but the bugs remain the same: c -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption Status in linux package in Ubuntu: Incomplete Status in mesa package in Ubuntu: Incomplete Bug description: ack please.. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 5.4.11-050411-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompositorRunning: None Date: Tue Jan 14 20:17:26 2020 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: backport-iwlwifi, 8286, 4.15.0-1042-oem, x86_64: installed backport-iwlwifi, 8286, 4.15.0-1066-oem, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Device [8086:9bca] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2020-01-13 (1 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0029 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 7390 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=es_CL.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.11-050411-generic root=UUID=8fd25548-00af-4395-92f0-5d7d27a54deb ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Thanks but that crash report is not relevant here. Please follow the instructions in comment #8. Please also update your system by running: sudo apt update sudo apt full-upgrade -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption Status in linux package in Ubuntu: Incomplete Status in mesa package in Ubuntu: Incomplete Bug description: ack please.. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 5.4.11-050411-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompositorRunning: None Date: Tue Jan 14 20:17:26 2020 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: backport-iwlwifi, 8286, 4.15.0-1042-oem, x86_64: installed backport-iwlwifi, 8286, 4.15.0-1066-oem, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Device [8086:9bca] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2020-01-13 (1 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0029 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 7390 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=es_CL.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.11-050411-generic root=UUID=8fd25548-00af-4395-92f0-5d7d27a54deb ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Hi everyone, Thank you very much Daniel for your attention and recommendations but ..; 1. I installed ubuntu 20.04, everything started fine, but it failed again in the same way as in ubuntu 18, before this I was testing fedora 31 and the same errors were presented for both ubuntu 18, 20 and fedora 31, (screen crash, black screen with the message [2658.28 ...] systemd-journald [378]: failed to write entry (22 items, 749 bytes), ignoring: read-only file system). 2. Thinking that it may be a hardware error especially of the micron m2 SSD, contact dell technical service and just have an answer from them I will comment on it by this means. 3. I also cannot get the id of the .crash file, but when I select to report the error, an error window appears indicating the following: "The problem cannot be reported: It has some packages installed with obsolete versions bsdutils, libblkid1, libmount1, libsmartcols1, libuuid1, mount, utillinux, uuid-runtime " Any advice to fix those versions of the packages? Thank you very much to all! ** Attachment added: "crash.txt" https://bugs.launchpad.net/ubuntu/+source/mesa/+bug/1859730/+attachment/5321393/+files/crash.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption Status in linux package in Ubuntu: Incomplete Status in mesa package in Ubuntu: Incomplete Bug description: ack please.. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 5.4.11-050411-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompositorRunning: None Date: Tue Jan 14 20:17:26 2020 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: backport-iwlwifi, 8286, 4.15.0-1042-oem, x86_64: installed backport-iwlwifi, 8286, 4.15.0-1066-oem, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Device [8086:9bca] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2020-01-13 (1 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0029 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 7390 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=es_CL.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.11-050411-generic root=UUID=8fd25548-00af-4395-92f0-5d7d27a54deb ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Finally, the problem might be triggered by the atomic modesetting code used by Xorg sessions. Please try logging into 'Ubuntu on Wayland' and tell us if that avoids some of the problem. ** Also affects: linux (Ubuntu) Importance: Undecided Status: New ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption Status in linux package in Ubuntu: Incomplete Status in mesa package in Ubuntu: Incomplete Bug description: ack please.. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 5.4.11-050411-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompositorRunning: None Date: Tue Jan 14 20:17:26 2020 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: backport-iwlwifi, 8286, 4.15.0-1042-oem, x86_64: installed backport-iwlwifi, 8286, 4.15.0-1066-oem, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Device [8086:9bca] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2020-01-13 (1 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0029 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 7390 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=es_CL.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.11-050411-generic root=UUID=8fd25548-00af-4395-92f0-5d7d27a54deb ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
