apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1860791/+attachment/5322864/+files/Lspci.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1860791 Title: Synaptics touchpad not working on fresh bionic .3 install on Acer Travelmate laptop Status in linux package in Ubuntu: Confirmed Bug description: On my Acer Travelmate laptop, the Synaptics touchpad does not work under either the live environment, or after installation (after all updates had been applied, which brought the kernel to version 5.3.0-26-generic). The touchscreen operated normally in both, so mouse control was still possible, but obviously it would be nice if the touchpad could operate correctly too. The work-around mentioned in comment #43 of LP: #1854798 caused the touchpad to operate normally, so this might at least be related to that issue. Possibly relevant info: $ uname -r 5.3.0-26-generic $ xinput --list ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ ELAN Touchscreen id=12 [slave pointer (2)] ⎜ ↳ SynPS/2 Synaptics TouchPad id=15 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Acer Wireless Radio Control id=8 [slave keyboard (3)] ↳ Power Button id=9 [slave keyboard (3)] ↳ Sleep Button id=10 [slave keyboard (3)] ↳ ELAN Touchscreen id=11 [slave keyboard (3)] ↳ HD WebCam: HD WebCam id=13 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=14 [slave keyboard (3)] ↳ Acer WMI hotkeys id=16 [slave keyboard (3)] $ xinput --list-props 15 Device 'SynPS/2 Synaptics TouchPad': Device Enabled (168): 1 Coordinate Transformation Matrix (170): 1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000 Device Accel Profile (303): 1 Device Accel Constant Deceleration (304): 2.500000 Device Accel Adaptive Deceleration (305): 1.000000 Device Accel Velocity Scaling (306): 12.500000 Synaptics Edges (310): 1583, 5357, 1370, 4480 Synaptics Finger (311): 25, 30, 0 Synaptics Tap Time (312): 180 Synaptics Tap Move (313): 250 Synaptics Tap Durations (314): 180, 180, 100 Synaptics ClickPad (315): 1 Synaptics Middle Button Timeout (316): 0 Synaptics Two-Finger Pressure (317): 282 Synaptics Two-Finger Width (318): 7 Synaptics Scrolling Distance (319): -113, 113 Synaptics Edge Scrolling (320): 0, 0, 0 Synaptics Two-Finger Scrolling (321): 1, 1 Synaptics Move Speed (322): 1.000000, 1.750000, 0.035186, 0.000000 Synaptics Off (323): 0 Synaptics Locked Drags (324): 0 Synaptics Locked Drags Timeout (325): 5000 Synaptics Tap Action (326): 0, 0, 0, 0, 1, 3, 2 Synaptics Click Action (327): 1, 3, 2 Synaptics Circular Scrolling (328): 0 Synaptics Circular Scrolling Distance (329): 0.100000 Synaptics Circular Scrolling Trigger (330): 0 Synaptics Circular Pad (331): 0 Synaptics Palm Detection (332): 1 Synaptics Palm Dimensions (333): 10, 200 Synaptics Coasting Speed (334): 20.000000, 50.000000 Synaptics Pressure Motion (335): 30, 160 Synaptics Pressure Motion Factor (336): 1.000000, 1.000000 Synaptics Resolution Detect (337): 1 Synaptics Grab Event Device (338): 0 Synaptics Gestures (339): 1 Synaptics Capabilities (340): 1, 0, 0, 1, 1, 1, 1 Synaptics Pad Resolution (341): 1, 1 Synaptics Area (342): 0, 0, 0, 0 Synaptics Soft Button Areas (343): 0, 0, 0, 0, 0, 0, 0, 0 Synaptics Noise Cancellation (344): 28, 28 Device Product ID (294): 2, 7 Device Node (293): "/dev/input/event10" $ dmesg | grep -i synaptics [ 4.259072] psmouse serio1: synaptics: queried max coordinates: x [..5664], y [..4732] [ 4.294150] psmouse serio1: synaptics: queried min coordinates: x [1276..], y [1118..] [ 4.294155] psmouse serio1: synaptics: Your touchpad () says it can support a different bus. If i2c-hid and hid-rmi are not used, you might want to try setting psmouse.synaptics_intertouch to 1 and report this to linux-in...@vger.kernel.org. [ 4.364769] psmouse serio1: synaptics: Touchpad model: 1, fw: 10.16, id: 0x1e2a1, caps: 0xf00223/0x840300/0x12e800/0x500000, board id: 3391, fw id: 2743540 [ 4.407222] input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input6 $ lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 004: ID 0408:a060 Quanta Computer, Inc. Bus 001 Device 003: ID 04f3:253d Elan Microelectronics Corp. Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub dave@forever:~$ lspci 00:00.0 Host bridge: Intel Corporation Device 31f0 (rev 03) 00:00.1 Signal processing controller: Intel Corporation Device 318c (rev 03) 00:00.3 System peripheral: Intel Corporation Device 3190 (rev 03) 00:02.0 VGA compatible controller: Intel Corporation Device 3185 (rev 03) 00:0e.0 Audio device: Intel Corporation Device 3198 (rev 03) 00:0f.0 Communication controller: Intel Corporation Device 319a (rev 03) 00:12.0 SATA controller: Intel Corporation Device 31e3 (rev 03) 00:13.0 PCI bridge: Intel Corporation Device 31d8 (rev f3) 00:13.2 PCI bridge: Intel Corporation Device 31da (rev f3) 00:13.3 PCI bridge: Intel Corporation Device 31db (rev f3) 00:15.0 USB controller: Intel Corporation Device 31a8 (rev 03) 00:17.0 Signal processing controller: Intel Corporation Device 31b4 (rev 03) 00:17.1 Signal processing controller: Intel Corporation Device 31b6 (rev 03) 00:1c.0 SD Host controller: Intel Corporation Device 31cc (rev 03) 00:1f.0 ISA bridge: Intel Corporation Device 31e8 (rev 03) 00:1f.1 SMBus: Intel Corporation Device 31d4 (rev 03) 02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15) 03:00.0 Network controller: Intel Corporation Wireless 7265 (rev 59) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dave 1911 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-01-20 (4 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) MachineType: Acer TravelMate Spin B118-G2-RN Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-26-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash i8042.nopnp vt.handoff=1 ProcVersionSignature: Ubuntu 5.3.0-26.28~18.04.1-generic 5.3.13 RelatedPackageVersions: linux-restricted-modules-5.3.0-26-generic N/A linux-backports-modules-5.3.0-26-generic N/A linux-firmware 1.173.14 Tags: bionic Uname: Linux 5.3.0-26-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm adm cdrom cdrom dialout dialout dip dip lpadmin lpadmin lxd lxd plugdev plugdev sambashare sambashare sudo sudo _MarkForUpload: True dmi.bios.date: 10/25/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.08 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Virgo_GL dmi.board.vendor: GLK dmi.board.version: V1.08 dmi.chassis.type: 31 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.08:bd10/25/2018:svnAcer:pnTravelMateSpinB118-G2-RN:pvrV1.08:rvnGLK:rnVirgo_GL:rvrV1.08:cvnAcer:ct31:cvrChassisVersion: dmi.product.family: TravelMate Spin B1 dmi.product.name: TravelMate Spin B118-G2-RN dmi.product.sku: 0000000000000000 dmi.product.version: V1.08 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1860791/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
