apport information

** Attachment added: "ProcCpuinfo.txt"
   
https://bugs.launchpad.net/bugs/1865293/+attachment/5333245/+files/ProcCpuinfo.txt

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https://bugs.launchpad.net/bugs/1865293

Title:
  ryzen 5 3600x soft lockups

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I am using ubuntu 19.10 with a ryzen 5 3600x cpu and am getting soft lockups 
with the machine unresponsive almost on a daily basis. The only fix is a hard 
reset.
  I have the latest amd64-microcode installed - 
3.20191021.1+really3.20181128.1ubuntu2, but still continues to happen.

  
  Description:  Ubuntu 19.10
  Release:      19.10

  using kernel: 
  5.3.0-40-generic #32-Ubuntu SMP Fri Jan 31 20:24:34 UTC 2020 x86_64 x86_64 
x86_64 GNU/Linux
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu8.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  martin     2483 F.... pulseaudio
   /dev/snd/controlC0:  martin     2483 F.... pulseaudio
   /dev/snd/controlC2:  martin     2483 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 19.10
  InstallationDate: Installed on 2019-12-08 (87 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  IwConfig:
   enp4s0    no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. X570 AORUS ELITE
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-40-generic 
root=UUID=05d2cb45-6b9c-47b3-8102-e6c6a13de26b ro acpi_enforce_resources=lax 
quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-40-generic N/A
   linux-backports-modules-5.3.0-40-generic  N/A
   linux-firmware                            1.183.4
  RfKill:
   0: hci0: Bluetooth
        Soft blocked: no
        Hard blocked: no
  Tags:  eoan
  Uname: Linux 5.3.0-40-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  dmi.bios.date: 12/06/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F11
  dmi.board.asset.tag: Default string
  dmi.board.name: X570 AORUS ELITE
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF11:bd12/06/2019:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSELITE:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSELITE:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: Default string
  dmi.product.name: X570 AORUS ELITE
  dmi.product.sku: Default string
  dmi.product.version: -CF
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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