[Kernel-packages] [Bug 1875236] Re: Different kernel gives different RAM results
Thanks. Please raise the issue to the hardware vendor. ** Changed in: linux (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875236 Title: Different kernel gives different RAM results Status in linux package in Ubuntu: Invalid Bug description: Kernel from installed distro doesn't recognize all available memory on my laptop (Acer Swift 5 SF514-54T-59VD, Ubuntu Focal Fossa 20.04). When I load Linux distro (Focal Fossa 20.04 release) from installation USB-stick Kernel detects all memory (over 7Gb, part of memory used by graphic, on laptop installed 8Gb memory). Kernel from installed distro shows only 1.5 Gb available memory. Output of commands for installed system: $ lsb_release -a; uname -a; free -m No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux mxmaki 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 1628 806 110 163 711 498 Swap: 2047 24 2023 Output of commands for system from installation USB-stick: $ lsb_release -a; uname -a; free -m Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux ubuntu 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 7641 763 3323 675 3554 5903 Swap: 0 0 0 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-18 (9 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: Acer Swift SF514-54T Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=52fa8c38-ee95-4b49-834a-f21af8e7e904 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-26-generic N/A linux-backports-modules-5.4.0-26-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-26-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/19/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.13 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Yebisu_IL dmi.board.vendor: IL dmi.board.version: V1.13 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.13:bd12/19/2019:svnAcer:pnSwiftSF514-54T:pvrV1.13:rvnIL:rnYebisu_IL:rvrV1.13:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 5 dmi.product.name: Swift SF514-54T dmi.product.sku: dmi.product.version: V1.13 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875236/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875236] Re: Different kernel gives different RAM results
After installing updates EFI boot order's changed - Ubuntu now the first (previously Windows was the first). And now when booting Ubuntu recognizes all available memory (both 5.8 and 5.4 kernels). When I boot Windows as second in EFI boot order - Windows shows only 1.7 Gb available memory. So It seems that there is a bug in BIOS of my laptop ** Attachment added: "dmesg_5.8.0_w_first_boot_order.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875236/+attachment/5397915/+files/dmesg_5.8.0_w_first_boot_order.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875236 Title: Different kernel gives different RAM results Status in linux package in Ubuntu: Confirmed Bug description: Kernel from installed distro doesn't recognize all available memory on my laptop (Acer Swift 5 SF514-54T-59VD, Ubuntu Focal Fossa 20.04). When I load Linux distro (Focal Fossa 20.04 release) from installation USB-stick Kernel detects all memory (over 7Gb, part of memory used by graphic, on laptop installed 8Gb memory). Kernel from installed distro shows only 1.5 Gb available memory. Output of commands for installed system: $ lsb_release -a; uname -a; free -m No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux mxmaki 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 1628 806 110 163 711 498 Swap: 2047 24 2023 Output of commands for system from installation USB-stick: $ lsb_release -a; uname -a; free -m Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux ubuntu 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 7641 763 3323 675 3554 5903 Swap: 0 0 0 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-18 (9 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: Acer Swift SF514-54T Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=52fa8c38-ee95-4b49-834a-f21af8e7e904 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-26-generic N/A linux-backports-modules-5.4.0-26-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-26-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/19/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.13 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Yebisu_IL dmi.board.vendor: IL dmi.board.version: V1.13 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.13:bd12/19/2019:svnAcer:pnSwiftSF514-54T:pvrV1.13:rvnIL:rnYebisu_IL:rvrV1.13:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 5 dmi.product.name: Swift SF514-54T dmi.product.sku: dmi.product.version: V1.13 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875236/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875236] Re: Different kernel gives different RAM results
Ok, I am thinking it's caused by different boot order. Can you please run `efibootmgr`, then remove all boot entries by running `efibootmgr -B -b `. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875236 Title: Different kernel gives different RAM results Status in linux package in Ubuntu: Confirmed Bug description: Kernel from installed distro doesn't recognize all available memory on my laptop (Acer Swift 5 SF514-54T-59VD, Ubuntu Focal Fossa 20.04). When I load Linux distro (Focal Fossa 20.04 release) from installation USB-stick Kernel detects all memory (over 7Gb, part of memory used by graphic, on laptop installed 8Gb memory). Kernel from installed distro shows only 1.5 Gb available memory. Output of commands for installed system: $ lsb_release -a; uname -a; free -m No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux mxmaki 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 1628 806 110 163 711 498 Swap: 2047 24 2023 Output of commands for system from installation USB-stick: $ lsb_release -a; uname -a; free -m Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux ubuntu 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 7641 763 3323 675 3554 5903 Swap: 0 0 0 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-18 (9 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: Acer Swift SF514-54T Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=52fa8c38-ee95-4b49-834a-f21af8e7e904 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-26-generic N/A linux-backports-modules-5.4.0-26-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-26-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/19/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.13 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Yebisu_IL dmi.board.vendor: IL dmi.board.version: V1.13 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.13:bd12/19/2019:svnAcer:pnSwiftSF514-54T:pvrV1.13:rvnIL:rnYebisu_IL:rvrV1.13:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 5 dmi.product.name: Swift SF514-54T dmi.product.sku: dmi.product.version: V1.13 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875236/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875236] Re: Different kernel gives different RAM results
Done ** Attachment added: "dmesg_5.8.0.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875236/+attachment/5393691/+files/dmesg_5.8.0.txt ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875236 Title: Different kernel gives different RAM results Status in linux package in Ubuntu: Confirmed Bug description: Kernel from installed distro doesn't recognize all available memory on my laptop (Acer Swift 5 SF514-54T-59VD, Ubuntu Focal Fossa 20.04). When I load Linux distro (Focal Fossa 20.04 release) from installation USB-stick Kernel detects all memory (over 7Gb, part of memory used by graphic, on laptop installed 8Gb memory). Kernel from installed distro shows only 1.5 Gb available memory. Output of commands for installed system: $ lsb_release -a; uname -a; free -m No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux mxmaki 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 1628 806 110 163 711 498 Swap: 2047 24 2023 Output of commands for system from installation USB-stick: $ lsb_release -a; uname -a; free -m Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux ubuntu 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 7641 763 3323 675 3554 5903 Swap: 0 0 0 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-18 (9 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: Acer Swift SF514-54T Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=52fa8c38-ee95-4b49-834a-f21af8e7e904 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-26-generic N/A linux-backports-modules-5.4.0-26-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-26-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/19/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.13 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Yebisu_IL dmi.board.vendor: IL dmi.board.version: V1.13 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.13:bd12/19/2019:svnAcer:pnSwiftSF514-54T:pvrV1.13:rvnIL:rnYebisu_IL:rvrV1.13:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 5 dmi.product.name: Swift SF514-54T dmi.product.sku: dmi.product.version: V1.13 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875236/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875236] Re: Different kernel gives different RAM results
Good one: [0.00] BIOS-e820: [mem 0xff60-0x] reserved [0.00] BIOS-e820: [mem 0x0001-0x0002827f] usable Bad one: [0.00] BIOS-e820: [mem 0xff60-0x0002827f] reserved Please test latest mainline kernel: https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8-rc5/ ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875236 Title: Different kernel gives different RAM results Status in linux package in Ubuntu: Incomplete Bug description: Kernel from installed distro doesn't recognize all available memory on my laptop (Acer Swift 5 SF514-54T-59VD, Ubuntu Focal Fossa 20.04). When I load Linux distro (Focal Fossa 20.04 release) from installation USB-stick Kernel detects all memory (over 7Gb, part of memory used by graphic, on laptop installed 8Gb memory). Kernel from installed distro shows only 1.5 Gb available memory. Output of commands for installed system: $ lsb_release -a; uname -a; free -m No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux mxmaki 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 1628 806 110 163 711 498 Swap: 2047 24 2023 Output of commands for system from installation USB-stick: $ lsb_release -a; uname -a; free -m Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux ubuntu 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 7641 763 3323 675 3554 5903 Swap: 0 0 0 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-18 (9 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: Acer Swift SF514-54T Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=52fa8c38-ee95-4b49-834a-f21af8e7e904 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-26-generic N/A linux-backports-modules-5.4.0-26-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-26-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/19/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.13 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Yebisu_IL dmi.board.vendor: IL dmi.board.version: V1.13 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.13:bd12/19/2019:svnAcer:pnSwiftSF514-54T:pvrV1.13:rvnIL:rnYebisu_IL:rvrV1.13:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 5 dmi.product.name: Swift SF514-54T dmi.product.sku: dmi.product.version: V1.13 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875236/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875236] Re: Different kernel gives different RAM results
** Attachment added: "dmesg from Live USB" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875236/+attachment/5391632/+files/dmesg_live_usb.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875236 Title: Different kernel gives different RAM results Status in linux package in Ubuntu: Confirmed Bug description: Kernel from installed distro doesn't recognize all available memory on my laptop (Acer Swift 5 SF514-54T-59VD, Ubuntu Focal Fossa 20.04). When I load Linux distro (Focal Fossa 20.04 release) from installation USB-stick Kernel detects all memory (over 7Gb, part of memory used by graphic, on laptop installed 8Gb memory). Kernel from installed distro shows only 1.5 Gb available memory. Output of commands for installed system: $ lsb_release -a; uname -a; free -m No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux mxmaki 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 1628 806 110 163 711 498 Swap: 2047 24 2023 Output of commands for system from installation USB-stick: $ lsb_release -a; uname -a; free -m Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux ubuntu 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 7641 763 3323 675 3554 5903 Swap: 0 0 0 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-18 (9 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: Acer Swift SF514-54T Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=52fa8c38-ee95-4b49-834a-f21af8e7e904 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-26-generic N/A linux-backports-modules-5.4.0-26-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-26-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/19/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.13 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Yebisu_IL dmi.board.vendor: IL dmi.board.version: V1.13 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.13:bd12/19/2019:svnAcer:pnSwiftSF514-54T:pvrV1.13:rvnIL:rnYebisu_IL:rvrV1.13:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 5 dmi.product.name: Swift SF514-54T dmi.product.sku: dmi.product.version: V1.13 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875236/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875236] Re: Different kernel gives different RAM results
Please attach dmesg when booting from Live USB. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875236 Title: Different kernel gives different RAM results Status in linux package in Ubuntu: Confirmed Bug description: Kernel from installed distro doesn't recognize all available memory on my laptop (Acer Swift 5 SF514-54T-59VD, Ubuntu Focal Fossa 20.04). When I load Linux distro (Focal Fossa 20.04 release) from installation USB-stick Kernel detects all memory (over 7Gb, part of memory used by graphic, on laptop installed 8Gb memory). Kernel from installed distro shows only 1.5 Gb available memory. Output of commands for installed system: $ lsb_release -a; uname -a; free -m No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux mxmaki 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 1628 806 110 163 711 498 Swap: 2047 24 2023 Output of commands for system from installation USB-stick: $ lsb_release -a; uname -a; free -m Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux ubuntu 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 7641 763 3323 675 3554 5903 Swap: 0 0 0 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-18 (9 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: Acer Swift SF514-54T Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=52fa8c38-ee95-4b49-834a-f21af8e7e904 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-26-generic N/A linux-backports-modules-5.4.0-26-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-26-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/19/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.13 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Yebisu_IL dmi.board.vendor: IL dmi.board.version: V1.13 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.13:bd12/19/2019:svnAcer:pnSwiftSF514-54T:pvrV1.13:rvnIL:rnYebisu_IL:rvrV1.13:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 5 dmi.product.name: Swift SF514-54T dmi.product.sku: dmi.product.version: V1.13 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875236/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875236] Re: Different kernel gives different RAM results
this has been affecting me with the same laptop in arch and manjaro too -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875236 Title: Different kernel gives different RAM results Status in linux package in Ubuntu: Confirmed Bug description: Kernel from installed distro doesn't recognize all available memory on my laptop (Acer Swift 5 SF514-54T-59VD, Ubuntu Focal Fossa 20.04). When I load Linux distro (Focal Fossa 20.04 release) from installation USB-stick Kernel detects all memory (over 7Gb, part of memory used by graphic, on laptop installed 8Gb memory). Kernel from installed distro shows only 1.5 Gb available memory. Output of commands for installed system: $ lsb_release -a; uname -a; free -m No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux mxmaki 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 1628 806 110 163 711 498 Swap: 2047 24 2023 Output of commands for system from installation USB-stick: $ lsb_release -a; uname -a; free -m Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux ubuntu 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 7641 763 3323 675 3554 5903 Swap: 0 0 0 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-18 (9 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: Acer Swift SF514-54T Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=52fa8c38-ee95-4b49-834a-f21af8e7e904 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-26-generic N/A linux-backports-modules-5.4.0-26-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-26-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/19/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.13 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Yebisu_IL dmi.board.vendor: IL dmi.board.version: V1.13 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.13:bd12/19/2019:svnAcer:pnSwiftSF514-54T:pvrV1.13:rvnIL:rnYebisu_IL:rvrV1.13:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 5 dmi.product.name: Swift SF514-54T dmi.product.sku: dmi.product.version: V1.13 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875236/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875236] Re: Different kernel gives different RAM results
apport information ** Tags added: apport-collected ** Description changed: Kernel from installed distro doesn't recognize all available memory on my laptop (Acer Swift 5 SF514-54T-59VD, Ubuntu Focal Fossa 20.04). When I load Linux distro (Focal Fossa 20.04 release) from installation USB-stick Kernel detects all memory (over 7Gb, part of memory used by graphic, on laptop installed 8Gb memory). Kernel from installed distro shows only 1.5 Gb available memory. Output of commands for installed system: $ lsb_release -a; uname -a; free -m No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux mxmaki 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 1628 806 110 163 711 498 Swap: 2047 24 2023 Output of commands for system from installation USB-stick: $ lsb_release -a; uname -a; free -m Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux ubuntu 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 7641 763 3323 675 3554 5903 Swap: 0 0 0 + + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27 + Architecture: amd64 + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-04-18 (9 days ago) + InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) + MachineType: Acer Swift SF514-54T + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=52fa8c38-ee95-4b49-834a-f21af8e7e904 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-26-generic N/A + linux-backports-modules-5.4.0-26-generic N/A + linux-firmware1.187 + Tags: focal + Uname: Linux 5.4.0-26-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 12/19/2019 + dmi.bios.vendor: Insyde Corp. + dmi.bios.version: V1.13 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: Yebisu_IL + dmi.board.vendor: IL + dmi.board.version: V1.13 + dmi.chassis.type: 10 + dmi.chassis.vendor: Acer + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.13:bd12/19/2019:svnAcer:pnSwiftSF514-54T:pvrV1.13:rvnIL:rnYebisu_IL:rvrV1.13:cvnAcer:ct10:cvrChassisVersion: + dmi.product.family: Swift 5 + dmi.product.name: Swift SF514-54T + dmi.product.sku: + dmi.product.version: V1.13 + dmi.sys.vendor: Acer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1875236/+attachment/5361882/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875236 Title: Different kernel gives different RAM results Status in linux package in Ubuntu: Confirmed Bug description: Kernel from installed distro doesn't recognize all available memory on my laptop (Acer Swift 5 SF514-54T-59VD, Ubuntu Focal Fossa 20.04). When I load Linux distro (Focal Fossa 20.04 release) from installation USB-stick Kernel detects all memory (over 7Gb, part of memory used by graphic, on laptop installed 8Gb memory). Kernel from installed distro shows only 1.5 Gb available memory. Output of commands for installed system: $ lsb_release -a; uname -a; free -m No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux mxmaki 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 1628 806 110 163 711 498 Swap: 2047 24 2023 Output of commands for system from installation USB-stick: $ lsb_release -a; uname -a; free -m Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux ubuntu 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 7641 763 3323 675 3554 5903 Swap: 0 0 0 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-18 (9 days ago)
[Kernel-packages] [Bug 1875236] Re: Different kernel gives different RAM results
** Package changed: linux-signed (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875236 Title: Different kernel gives different RAM results Status in linux package in Ubuntu: New Bug description: Kernel from installed distro doesn't recognize all available memory on my laptop (Acer Swift 5 SF514-54T-59VD, Ubuntu Focal Fossa 20.04). When I load Linux distro (Focal Fossa 20.04 release) from installation USB-stick Kernel detects all memory (over 7Gb, part of memory used by graphic, on laptop installed 8Gb memory). Kernel from installed distro shows only 1.5 Gb available memory. Output of commands for installed system: $ lsb_release -a; uname -a; free -m No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux mxmaki 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 1628 806 110 163 711 498 Swap: 2047 24 2023 Output of commands for system from installation USB-stick: $ lsb_release -a; uname -a; free -m Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux ubuntu 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 7641 763 3323 675 3554 5903 Swap: 0 0 0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875236/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875236] Re: Different kernel gives different RAM results
Suppose that this bug related to linux kernel configuration, but can't put package name (linux-image-5.4.0-26-generic) in appropriate field of form (not listed). ** Package changed: ubuntu => linux-signed (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed in Ubuntu. https://bugs.launchpad.net/bugs/1875236 Title: Different kernel gives different RAM results Status in linux-signed package in Ubuntu: New Bug description: Kernel from installed distro doesn't recognize all available memory on my laptop (Acer Swift 5 SF514-54T-59VD, Ubuntu Focal Fossa 20.04). When I load Linux distro (Focal Fossa 20.04 release) from installation USB-stick Kernel detects all memory (over 7Gb, part of memory used by graphic, on laptop installed 8Gb memory). Kernel from installed distro shows only 1.5 Gb available memory. Output of commands for installed system: $ lsb_release -a; uname -a; free -m No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux mxmaki 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 1628 806 110 163 711 498 Swap: 2047 24 2023 Output of commands for system from installation USB-stick: $ lsb_release -a; uname -a; free -m Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux ubuntu 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 7641 763 3323 675 3554 5903 Swap: 0 0 0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed/+bug/1875236/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
