apport information

** Attachment added: "rfkill.txt"
   https://bugs.launchpad.net/bugs/1881612/+attachment/5379825/+files/rfkill.txt

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https://bugs.launchpad.net/bugs/1881612

Title:
  Intel AX1650i Bluetooth will not work in HSP/HFP (Headset/Hands-free)

Status in bluez package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  New

Bug description:
  On Dell Inspiron 3593 running Ubuntu 20.04, Bluetooth Headset Vipex
  VX-BH001 works in A2DP, but not in HSP/HFP.  (So it cannot be used as
  a microphone.)

  Same headset works correctly on an older Dell Latitude under both
  20.04 and 18.04, and works on the same laptop when using an external
  USB bluetooth adapter, so I conclude the issue is probably with the
  iwlwifi driver or firmware.

  The bluetooth headset pairs okay, but in sound settings if I switch
  configuration to "Headset Head Unit (HSP/HFP)", then the "test" dialog
  under "output" will not play sound, and the "input" panel does not
  show any incoming audio.

  I tried upgrading to -proposed kernel and installing updated firmware
  in /lib/firmware, but without improvement.

  I also note that 'modinfo iwlwifi' on my laptop lists support for
  firmware up to iwlwifi-Qu-c0-hr-b0-52.ucode, but linux-firmware.git
  has newer firmware published: iwlwifi-Qu-c0-jf-b0-55.ucode

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3.3
  ProcVersionSignature: Ubuntu 5.6.0-1011.11-oem 5.6.14
  Uname: Linux 5.6.0-1011-oem x86_64
  ApportVersion: 2.20.11-0ubuntu27.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  magnus    207273 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Jun  1 10:58:12 2020
  InstallationDate: Installed on 2020-05-24 (8 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_Card: Vipex VX-BH001
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  magnus    207273 F.... pulseaudio
  Symptom_Type: No sound at all
  Title: [Vipex VX-BH001, recording] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/24/2020
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.8.0
  dmi.board.name: 0TGVJN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.8.0:bd03/24/2020:svnDellInc.:pnInspiron3593:pvr:rvnDellInc.:rn0TGVJN:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 3593
  dmi.product.sku: 0979
  dmi.sys.vendor: Dell Inc.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.2
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-05-24 (9 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  InterestingModules: rfcomm bnep btusb bluetooth
  MachineType: Dell Inc. Inspiron 3593
  Package: pulseaudio
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1011-oem 
root=UUID=e02d97a7-7307-4838-8fdc-65824f3ea646 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.6.0-1011.11-oem 5.6.14
  Tags:  focal
  Uname: Linux 5.6.0-1011-oem x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 03/24/2020
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.8.0
  dmi.board.name: 0TGVJN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.8.0:bd03/24/2020:svnDellInc.:pnInspiron3593:pvr:rvnDellInc.:rn0TGVJN:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 3593
  dmi.product.sku: 0979
  dmi.sys.vendor: Dell Inc.
  hciconfig:
   hci0:        Type: Primary  Bus: USB
        BD Address: AC:67:5D:DF:7C:A2  ACL MTU: 1021:4  SCO MTU: 96:6
        UP RUNNING PSCAN ISCAN 
        RX bytes:21346 acl:112 sco:0 events:1029 errors:0
        TX bytes:225218 acl:347 sco:1 commands:348 errors:0

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