apport information

** Attachment added: "CRDA.txt"
   https://bugs.launchpad.net/bugs/1886366/+attachment/5390073/+files/CRDA.txt

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https://bugs.launchpad.net/bugs/1886366

Title:
  USB External Drive Stalls and Timeouts

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Not sure of the package naming for the Linux Kernel. However since version 
4.15.0.28 I've been getting timeouts like this in dmesg:
  [63075.835488] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables 
this message.
  [63075.835491] scsi_eh_7       D    0   273      2 0x80004000
  [63075.835494] Call Trace:
  [63075.835504]  __schedule+0x2b9/0x6c0
  [63075.835507]  schedule+0x42/0xb0
  [63075.835510]  schedule_preempt_disabled+0xe/0x10
  [63075.835513]  __mutex_lock.isra.0+0x182/0x4f0
  [63075.835515]  ? __switch_to_asm+0x40/0x70
  [63075.835517]  ? __switch_to_asm+0x34/0x70
  [63075.835519]  ? __switch_to_asm+0x34/0x70
  [63075.835520]  ? __switch_to_asm+0x40/0x70
  [63075.835523]  __mutex_lock_slowpath+0x13/0x20
  [63075.835526]  mutex_lock+0x2e/0x40
  [63075.835531]  device_reset+0x22/0x50 [usb_storage]
  [63075.835535]  scsi_eh_ready_devs+0x56c/0xa30
  [63075.835540]  ? __pm_runtime_resume+0x60/0x80
  [63075.835543]  scsi_error_handler+0x432/0x500
  [63075.835548]  kthread+0x104/0x140
  [63075.835550]  ? scsi_eh_get_sense+0x210/0x210
  [63075.835553]  ? kthread_park+0x80/0x80
  [63075.835555]  ret_from_fork+0x35/0x40

  The drive works fine on kernels 4.15.0.28 and older.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  nick       2943 F.... pulseaudio
   /dev/snd/controlC0:  nick       2943 F.... pulseaudio
  CasperMD5CheckResult: skip
  DistroRelease: Ubuntu 20.04
  HibernationDevice: RESUME=UUID=2e62fe89-0a58-42ff-95bd-80760e43753b
  InstallationDate: Installed on 2014-12-31 (2014 days ago)
  InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic 
root=UUID=f21814d2-6d82-426b-a5e0-cb4734f1a929 ro quiet splash 
init=/lib/systemd/systemd vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-40-generic N/A
   linux-backports-modules-5.4.0-40-generic  N/A
   linux-firmware                            1.187.1
  RfKill:
   
  Tags:  focal
  Uname: Linux 5.4.0-40-generic x86_64
  UpgradeStatus: Upgraded to focal on 2020-06-29 (7 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 01/17/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3506
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z68-V LE
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3506:bd01/17/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VLE:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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