Public bug reported:

This USB port had been working; filled USB Lexar flashdrive was then
removed and new flash drive inserted. That one was also immediately
recognized and mounted and then suddenly it disappeared from view. Now
the drive itself is not found and nothing is mounted or installed when
inserted into that port (neither flash drive nor an external mouse).

Ubuntu Release  20.04.1 LTS' 64-bit  GNOME 3.36.3

Rick Feldman

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-42-generic 5.4.0-42.46
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  owner      1173 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Aug 15 13:07:00 2020
GvfsMonitorError:
 This tool has been deprecated, use 'gio mount' instead.
 See 'gio help mount' for more info.
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HotplugNewDevices:
 
HotplugNewMounts:
 
InstallationDate: Installed on 2019-01-28 (564 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
MachineType: ASUSTeK Computer Inc. U56E
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic 
root=UUID=8071e842-b8c0-41c4-8950-6964dd47ced3 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-42-generic N/A
 linux-backports-modules-5.4.0-42-generic  N/A
 linux-firmware                            1.187.2
SourcePackage: linux
Symptom: storage
UdevMonitorLog:
 monitor will print the received events for:
 UDEV - the event which udev sends out after rule processing
UdisksMonitorLog:
 Monitoring the udisks daemon. Press Ctrl+C to exit.
 13:07:30.351: The udisks-daemon is running (name-owner :1.11).
UpgradeStatus: Upgraded to focal on 2020-05-10 (96 days ago)
dmi.bios.date: 12/21/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: U56E.213
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: U56E
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrU56E.213:bd12/21/2011:svnASUSTeKComputerInc.:pnU56E:pvr1.0:rvnASUSTeKComputerInc.:rnU56E:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.family: U
dmi.product.name: U56E
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1891764

Title:
  USB port no longer "seen" and therefor cannot mount flash drive

Status in linux package in Ubuntu:
  New

Bug description:
  This USB port had been working; filled USB Lexar flashdrive was then
  removed and new flash drive inserted. That one was also immediately
  recognized and mounted and then suddenly it disappeared from view. Now
  the drive itself is not found and nothing is mounted or installed when
  inserted into that port (neither flash drive nor an external mouse).

  Ubuntu Release  20.04.1 LTS' 64-bit  GNOME 3.36.3

  Rick Feldman

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.4.0-42-generic 5.4.0-42.46
  ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
  Uname: Linux 5.4.0-42-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  owner      1173 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Aug 15 13:07:00 2020
  GvfsMonitorError:
   This tool has been deprecated, use 'gio mount' instead.
   See 'gio help mount' for more info.
  GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
  HotplugNewDevices:
   
  HotplugNewMounts:
   
  InstallationDate: Installed on 2019-01-28 (564 days ago)
  InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 
(20181017.3)
  MachineType: ASUSTeK Computer Inc. U56E
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic 
root=UUID=8071e842-b8c0-41c4-8950-6964dd47ced3 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-42-generic N/A
   linux-backports-modules-5.4.0-42-generic  N/A
   linux-firmware                            1.187.2
  SourcePackage: linux
  Symptom: storage
  UdevMonitorLog:
   monitor will print the received events for:
   UDEV - the event which udev sends out after rule processing
  UdisksMonitorLog:
   Monitoring the udisks daemon. Press Ctrl+C to exit.
   13:07:30.351: The udisks-daemon is running (name-owner :1.11).
  UpgradeStatus: Upgraded to focal on 2020-05-10 (96 days ago)
  dmi.bios.date: 12/21/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: U56E.213
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: U56E
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrU56E.213:bd12/21/2011:svnASUSTeKComputerInc.:pnU56E:pvr1.0:rvnASUSTeKComputerInc.:rnU56E:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.family: U
  dmi.product.name: U56E
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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