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** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1893663

Title:
  touchpad not detected

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Fujitsu Lifebook U7410 core7 10th generation (Model: 7U14A1)
  S26391-K502-V100
  no information on the touchpad
  fresh install ubuntu 20.04LTS

  
  *********************************************
  touchpad is not detected

  
  *********************************************
  sudo lspci -vnvn > lspci-vnvn.log

  more lspci-vnvn.log 
  00:00.0 Host bridge [0600]: Intel Corporation Device [8086:9b61] (rev 0c)
        Subsystem: Fujitsu Client Computing Limited Device [1e26:003f]
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- 
<MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Capabilities: [e0] Vendor Specific Information: Len=10 <?>

  00:02.0 VGA compatible controller [0300]: Intel Corporation UHD Graphics 
[8086:9b41] (rev 02) (prog-if 00 [VGA controller])
        Subsystem: Fujitsu Client Computing Limited UHD Graphics [1e26:004a]
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- 
<MAbort- >SERR- <PERR- INTx-
        Latency: 0, Cache Line Size: 64 bytes
        Interrupt: pin A routed to IRQ 169
        Region 0: Memory at 6025000000 (64-bit, non-prefetchable) [size=16M]
        Region 2: Memory at 4000000000 (64-bit, prefetchable) [size=256M]
        Region 4: I/O ports at 6000 [size=64]
        Expansion ROM at 000c0000 [virtual] [disabled] [size=128K]
        Capabilities: [40] Vendor Specific Information: Len=0c <?>
        Capabilities: [70] Express (v2) Root Complex Integrated Endpoint, MSI 00
                DevCap: MaxPayload 128 bytes, PhantFunc 0
                        ExtTag- RBE+ FLReset+
                DevCtl: CorrErr- NonFatalErr- FatalErr- UnsupReq-
                        RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop- FLReset-
                        MaxPayload 128 bytes, MaxReadReq 128 bytes
                DevSta: CorrErr- NonFatalErr- FatalErr- UnsupReq- AuxPwr- 
TransPend-
                DevCap2: Completion Timeout: Not Supported, TimeoutDis-, 
NROPrPrP-, LTR-
                         10BitTagComp-, 10BitTagReq-, OBFF Not Supported, 
ExtFmt-, EETLPPrefix-
                         EmergencyPowerReduction Not Supported, 
EmergencyPowerReductionInit-
                         FRS-
                         AtomicOpsCap: 32bit- 64bit- 128bitCAS-
                DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, 
OBFF Disabled
                         AtomicOpsCtl: ReqEn-
        Capabilities: [ac] MSI: Enable+ Count=1/1 Maskable- 64bit-
                Address: fee00018  Data: 0000
        Capabilities: [d0] Power Management version 2
                Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA 
PME(D0-,D1-,D2-,D3hot-,D3cold-)
                Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
        Capabilities: [100 v1] Process Address Space ID (PASID)
                PASIDCap: Exec- Priv-, Max PASID Width: 14
                PASIDCtl: Enable- Exec- Priv-
        Capabilities: [200 v1] Address Translation Service (ATS)
                ATSCap: Invalidate Queue Depth: 00
                ATSCtl: Enable-, Smallest Translation Unit: 00
        Capabilities: [300 v1] Page Request Interface (PRI)
                PRICtl: Enable- Reset-
                PRISta: RF- UPRGI- Stopped+
                Page Request Capacity: 00008000, Page Request Allocation: 
00000000
        Kernel driver in use: i915


  ****************************************************************
  cat /proc/version_signature > version.log

  more version.log
  Ubuntu 5.4.0-42.46-generic 5.4.44

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.4.0-42-generic 5.4.0-42.46
  ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
  Uname: Linux 5.4.0-42-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tmadmin    2348 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Aug 31 16:22:12 2020
  InstallationDate: Installed on 2020-08-31 (0 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  MachineType: FUJITSU CLIENT COMPUTING LIMITED LIFEBOOK U7410
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic 
root=UUID=4dadb030-fc54-4457-a7cd-6934b85d602c ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-42-generic N/A
   linux-backports-modules-5.4.0-42-generic  N/A
   linux-firmware                            1.187.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/23/2020
  dmi.bios.vendor: FUJITSU CLIENT COMPUTING LIMITED
  dmi.bios.version: Version 2.12
  dmi.board.name: FJNB2D4
  dmi.board.vendor: FUJITSU CLIENT COMPUTING LIMITED
  dmi.board.version: A2
  dmi.chassis.type: 10
  dmi.chassis.vendor: FUJITSU CLIENT COMPUTING LIMITED
  dmi.chassis.version: LIFEBOOK U7410
  dmi.modalias: 
dmi:bvnFUJITSUCLIENTCOMPUTINGLIMITED:bvrVersion2.12:bd06/23/2020:svnFUJITSUCLIENTCOMPUTINGLIMITED:pnLIFEBOOKU7410:pvr10601115935:rvnFUJITSUCLIENTCOMPUTINGLIMITED:rnFJNB2D4:rvrA2:cvnFUJITSUCLIENTCOMPUTINGLIMITED:ct10:cvrLIFEBOOKU7410:
  dmi.product.family: LIFEBOOK-FTS
  dmi.product.name: LIFEBOOK U7410
  dmi.product.sku: SK00
  dmi.product.version: 10601115935
  dmi.sys.vendor: FUJITSU CLIENT COMPUTING LIMITED

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