Public bug reported:
No response from the touchpad at all!
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-48-generic 5.4.0-48.52
ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
Uname: Linux 5.4.0-48-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: cyberdragon 4832 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Sep 23 00:29:00 2020
InstallationDate: Installed on 2020-07-25 (59 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 1770:ff00 MSI EPF USB MSI EPF USB
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card
Reader Controller
Bus 001 Device 003: ID 8087:0aa7 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Micro-Star International Co., Ltd. GV62 7RD
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-48-generic
root=UUID=c3805fb0-1532-4ac8-b55b-c18827942e04 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-48-generic N/A
linux-backports-modules-5.4.0-48-generic N/A
linux-firmware 1.187.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/23/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16J9IMS.324
dmi.board.asset.tag: Default string
dmi.board.name: MS-16J9
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE16J9IMS.324:bd03/23/2018:svnMicro-StarInternationalCo.,Ltd.:pnGV627RD:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16J9:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
dmi.product.family: GV
dmi.product.name: GV62 7RD
dmi.product.sku: 16J9.3
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
** Attachment added: "devices"
https://bugs.launchpad.net/bugs/1896655/+attachment/5413298/+files/devices
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1896655
Title:
Touchpad stopped responding after upgrading to the latest kernel
Status in linux package in Ubuntu:
New
Bug description:
No response from the touchpad at all!
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-48-generic 5.4.0-48.52
ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
Uname: Linux 5.4.0-48-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: cyberdragon 4832 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Sep 23 00:29:00 2020
InstallationDate: Installed on 2020-07-25 (59 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 1770:ff00 MSI EPF USB MSI EPF USB
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card
Reader Controller
Bus 001 Device 003: ID 8087:0aa7 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Micro-Star International Co., Ltd. GV62 7RD
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-48-generic
root=UUID=c3805fb0-1532-4ac8-b55b-c18827942e04 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-48-generic N/A
linux-backports-modules-5.4.0-48-generic N/A
linux-firmware 1.187.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/23/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16J9IMS.324
dmi.board.asset.tag: Default string
dmi.board.name: MS-16J9
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE16J9IMS.324:bd03/23/2018:svnMicro-StarInternationalCo.,Ltd.:pnGV627RD:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16J9:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
dmi.product.family: GV
dmi.product.name: GV62 7RD
dmi.product.sku: 16J9.3
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
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