[Kernel-packages] [Bug 1908286] Re: Asus G732LWS | ALC294 | Speakers don't work on 20.04 or 20.10
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1908286 Title: Asus G732LWS | ALC294 | Speakers don't work on 20.04 or 20.10 Status in linux package in Ubuntu: Expired Bug description: Asus G732LWS-DS76 Realtek ALC294 (Intel HDA Audio) Xubuntu 20.04 with kernel 5.4.0-58-generic No sound from speakers even though it shows in pavucontrol. For some reason the sound gets redirected to the internal mic (when I play music there is no sound from speakers, but when I open Audacity and start recording it records a song playing). I tried: alc294-sound-patch.fw from https://bugzilla.kernel.org/show_bug.cgi?id=206589 No effect "options snd-hda-intel model=asus-zenbook" in /etc/modprobe.d/alsa-base.conf Speakers start working, but it is impossible to control the volume, they're eithher ON (100%) or OFF (Muted) I tried different kernels and sidtributions to localize the problem: Doesn't work Xubuntu 20.04 | 5.4.0-58-generic Xubuntu 20.04 | 5.4.0-54-generic Xubuntu 20.04 | 5.4.0-48-generic Xubuntu 20.10 | 5.8.0-25-generic Fedora 33 | 5.8.15-301.fc33.x86_64 Manjaro 20.2 | 5.9.11-3-MANJARO WORKS Xubuntu 20.04 | 5.4.0-42-generic It appears that it is a kernel problem and something broke between 5.4.0-42-generic and 5.4.0-48-generic. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-58-generic 5.4.0-58.64 ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73 Uname: Linux 5.4.0-58-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kotek 5812 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Tue Dec 15 09:25:13 2020 InstallationDate: Installed on 2020-10-01 (75 days ago) InstallationMedia: Xubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0b05:1866 ASUSTek Computer, Inc. N-KEY Device Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 004: ID 8087:0026 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ROG Strix G732LWS_G732LWS ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic root=UUID=8d8cfa7f-5e24-4952-b6ae-4ae35ca9563d ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-58-generic N/A linux-backports-modules-5.4.0-58-generic N/A linux-firmware1.187.6 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/14/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G732LWS.310 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G732LWS dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG732LWS.310:bd07/14/2020:svnASUSTeKCOMPUTERINC.:pnROGStrixG732LWS_G732LWS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG732LWS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG Strix dmi.product.name: ROG Strix G732LWS_G732LWS dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1908286/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1908286] Re: Asus G732LWS | ALC294 | Speakers don't work on 20.04 or 20.10
Marked as Incomplete as per request in comment #7 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1908286 Title: Asus G732LWS | ALC294 | Speakers don't work on 20.04 or 20.10 Status in linux package in Ubuntu: Incomplete Bug description: Asus G732LWS-DS76 Realtek ALC294 (Intel HDA Audio) Xubuntu 20.04 with kernel 5.4.0-58-generic No sound from speakers even though it shows in pavucontrol. For some reason the sound gets redirected to the internal mic (when I play music there is no sound from speakers, but when I open Audacity and start recording it records a song playing). I tried: alc294-sound-patch.fw from https://bugzilla.kernel.org/show_bug.cgi?id=206589 No effect "options snd-hda-intel model=asus-zenbook" in /etc/modprobe.d/alsa-base.conf Speakers start working, but it is impossible to control the volume, they're eithher ON (100%) or OFF (Muted) I tried different kernels and sidtributions to localize the problem: Doesn't work Xubuntu 20.04 | 5.4.0-58-generic Xubuntu 20.04 | 5.4.0-54-generic Xubuntu 20.04 | 5.4.0-48-generic Xubuntu 20.10 | 5.8.0-25-generic Fedora 33 | 5.8.15-301.fc33.x86_64 Manjaro 20.2 | 5.9.11-3-MANJARO WORKS Xubuntu 20.04 | 5.4.0-42-generic It appears that it is a kernel problem and something broke between 5.4.0-42-generic and 5.4.0-48-generic. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-58-generic 5.4.0-58.64 ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73 Uname: Linux 5.4.0-58-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kotek 5812 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Tue Dec 15 09:25:13 2020 InstallationDate: Installed on 2020-10-01 (75 days ago) InstallationMedia: Xubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0b05:1866 ASUSTek Computer, Inc. N-KEY Device Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 004: ID 8087:0026 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ROG Strix G732LWS_G732LWS ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic root=UUID=8d8cfa7f-5e24-4952-b6ae-4ae35ca9563d ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-58-generic N/A linux-backports-modules-5.4.0-58-generic N/A linux-firmware1.187.6 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/14/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G732LWS.310 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G732LWS dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG732LWS.310:bd07/14/2020:svnASUSTeKCOMPUTERINC.:pnROGStrixG732LWS_G732LWS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG732LWS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG Strix dmi.product.name: ROG Strix G732LWS_G732LWS dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1908286/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1908286] Re: Asus G732LWS | ALC294 | Speakers don't work on 20.04 or 20.10
Please test latest mainline kernel: https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.11-rc5/amd64/ -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1908286 Title: Asus G732LWS | ALC294 | Speakers don't work on 20.04 or 20.10 Status in linux package in Ubuntu: Confirmed Bug description: Asus G732LWS-DS76 Realtek ALC294 (Intel HDA Audio) Xubuntu 20.04 with kernel 5.4.0-58-generic No sound from speakers even though it shows in pavucontrol. For some reason the sound gets redirected to the internal mic (when I play music there is no sound from speakers, but when I open Audacity and start recording it records a song playing). I tried: alc294-sound-patch.fw from https://bugzilla.kernel.org/show_bug.cgi?id=206589 No effect "options snd-hda-intel model=asus-zenbook" in /etc/modprobe.d/alsa-base.conf Speakers start working, but it is impossible to control the volume, they're eithher ON (100%) or OFF (Muted) I tried different kernels and sidtributions to localize the problem: Doesn't work Xubuntu 20.04 | 5.4.0-58-generic Xubuntu 20.04 | 5.4.0-54-generic Xubuntu 20.04 | 5.4.0-48-generic Xubuntu 20.10 | 5.8.0-25-generic Fedora 33 | 5.8.15-301.fc33.x86_64 Manjaro 20.2 | 5.9.11-3-MANJARO WORKS Xubuntu 20.04 | 5.4.0-42-generic It appears that it is a kernel problem and something broke between 5.4.0-42-generic and 5.4.0-48-generic. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-58-generic 5.4.0-58.64 ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73 Uname: Linux 5.4.0-58-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kotek 5812 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Tue Dec 15 09:25:13 2020 InstallationDate: Installed on 2020-10-01 (75 days ago) InstallationMedia: Xubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0b05:1866 ASUSTek Computer, Inc. N-KEY Device Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 004: ID 8087:0026 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ROG Strix G732LWS_G732LWS ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic root=UUID=8d8cfa7f-5e24-4952-b6ae-4ae35ca9563d ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-58-generic N/A linux-backports-modules-5.4.0-58-generic N/A linux-firmware1.187.6 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/14/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G732LWS.310 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G732LWS dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG732LWS.310:bd07/14/2020:svnASUSTeKCOMPUTERINC.:pnROGStrixG732LWS_G732LWS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG732LWS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG Strix dmi.product.name: ROG Strix G732LWS_G732LWS dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1908286/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1908286] Re: Asus G732LWS | ALC294 | Speakers don't work on 20.04 or 20.10
Hello, I installed "modules-extra" packages for both kernel versions. It fixed wifi, sound from headphones, and trackpad issues, but both of them still have no sound from speakers. I assume that the change that broke it happened in 5.4.0-45-generic. "dmesg" outputs from 5.4.0-45-generic, 5.4.0-47-generic and 5.4.0-42-generic (which is known working) are attached. I had to zip them up because launchpad doesn't seem to support multiple attachments. Thanks ** Attachment added: "dmesg outputs" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1908286/+attachment/5458185/+files/dmesg-outputs.zip -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1908286 Title: Asus G732LWS | ALC294 | Speakers don't work on 20.04 or 20.10 Status in linux package in Ubuntu: Confirmed Bug description: Asus G732LWS-DS76 Realtek ALC294 (Intel HDA Audio) Xubuntu 20.04 with kernel 5.4.0-58-generic No sound from speakers even though it shows in pavucontrol. For some reason the sound gets redirected to the internal mic (when I play music there is no sound from speakers, but when I open Audacity and start recording it records a song playing). I tried: alc294-sound-patch.fw from https://bugzilla.kernel.org/show_bug.cgi?id=206589 No effect "options snd-hda-intel model=asus-zenbook" in /etc/modprobe.d/alsa-base.conf Speakers start working, but it is impossible to control the volume, they're eithher ON (100%) or OFF (Muted) I tried different kernels and sidtributions to localize the problem: Doesn't work Xubuntu 20.04 | 5.4.0-58-generic Xubuntu 20.04 | 5.4.0-54-generic Xubuntu 20.04 | 5.4.0-48-generic Xubuntu 20.10 | 5.8.0-25-generic Fedora 33 | 5.8.15-301.fc33.x86_64 Manjaro 20.2 | 5.9.11-3-MANJARO WORKS Xubuntu 20.04 | 5.4.0-42-generic It appears that it is a kernel problem and something broke between 5.4.0-42-generic and 5.4.0-48-generic. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-58-generic 5.4.0-58.64 ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73 Uname: Linux 5.4.0-58-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kotek 5812 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Tue Dec 15 09:25:13 2020 InstallationDate: Installed on 2020-10-01 (75 days ago) InstallationMedia: Xubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0b05:1866 ASUSTek Computer, Inc. N-KEY Device Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 004: ID 8087:0026 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ROG Strix G732LWS_G732LWS ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic root=UUID=8d8cfa7f-5e24-4952-b6ae-4ae35ca9563d ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-58-generic N/A linux-backports-modules-5.4.0-58-generic N/A linux-firmware1.187.6 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/14/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G732LWS.310 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G732LWS dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG732LWS.310:bd07/14/2020:svnASUSTeKCOMPUTERINC.:pnROGStrixG732LWS_G732LWS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG732LWS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG Strix dmi.product.name: ROG Strix G732LWS_G732LWS dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1908286/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1908286] Re: Asus G732LWS | ALC294 | Speakers don't work on 20.04 or 20.10
Hello, Looks like you will need to install the corresponding linux- modules-(kernel version) and linux-modules-extra-(kernel version) package. Please let us know the test result for these two kernels (and attach the output from "dmesg" command) Thanks -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1908286 Title: Asus G732LWS | ALC294 | Speakers don't work on 20.04 or 20.10 Status in linux package in Ubuntu: Confirmed Bug description: Asus G732LWS-DS76 Realtek ALC294 (Intel HDA Audio) Xubuntu 20.04 with kernel 5.4.0-58-generic No sound from speakers even though it shows in pavucontrol. For some reason the sound gets redirected to the internal mic (when I play music there is no sound from speakers, but when I open Audacity and start recording it records a song playing). I tried: alc294-sound-patch.fw from https://bugzilla.kernel.org/show_bug.cgi?id=206589 No effect "options snd-hda-intel model=asus-zenbook" in /etc/modprobe.d/alsa-base.conf Speakers start working, but it is impossible to control the volume, they're eithher ON (100%) or OFF (Muted) I tried different kernels and sidtributions to localize the problem: Doesn't work Xubuntu 20.04 | 5.4.0-58-generic Xubuntu 20.04 | 5.4.0-54-generic Xubuntu 20.04 | 5.4.0-48-generic Xubuntu 20.10 | 5.8.0-25-generic Fedora 33 | 5.8.15-301.fc33.x86_64 Manjaro 20.2 | 5.9.11-3-MANJARO WORKS Xubuntu 20.04 | 5.4.0-42-generic It appears that it is a kernel problem and something broke between 5.4.0-42-generic and 5.4.0-48-generic. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-58-generic 5.4.0-58.64 ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73 Uname: Linux 5.4.0-58-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kotek 5812 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Tue Dec 15 09:25:13 2020 InstallationDate: Installed on 2020-10-01 (75 days ago) InstallationMedia: Xubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0b05:1866 ASUSTek Computer, Inc. N-KEY Device Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 004: ID 8087:0026 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ROG Strix G732LWS_G732LWS ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic root=UUID=8d8cfa7f-5e24-4952-b6ae-4ae35ca9563d ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-58-generic N/A linux-backports-modules-5.4.0-58-generic N/A linux-firmware1.187.6 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/14/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G732LWS.310 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G732LWS dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG732LWS.310:bd07/14/2020:svnASUSTeKCOMPUTERINC.:pnROGStrixG732LWS_G732LWS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG732LWS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG Strix dmi.product.name: ROG Strix G732LWS_G732LWS dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1908286/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1908286] Re: Asus G732LWS | ALC294 | Speakers don't work on 20.04 or 20.10
Hello, I installed both 5.4.0-45-generic and 5.4.0-47-generic and they are pretty weird. My wifi didn't work on both and my trackpad also didn't on 5.4.0-47-generic. Also, no sound on both. Both from speaker and headphones. Is there a chance I did something wrong? I just did a "sudo apt install linux-image-5.4.0-45-generic linux-headers-5.4.0-45-generic" for both versions. Thank you -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1908286 Title: Asus G732LWS | ALC294 | Speakers don't work on 20.04 or 20.10 Status in linux package in Ubuntu: Confirmed Bug description: Asus G732LWS-DS76 Realtek ALC294 (Intel HDA Audio) Xubuntu 20.04 with kernel 5.4.0-58-generic No sound from speakers even though it shows in pavucontrol. For some reason the sound gets redirected to the internal mic (when I play music there is no sound from speakers, but when I open Audacity and start recording it records a song playing). I tried: alc294-sound-patch.fw from https://bugzilla.kernel.org/show_bug.cgi?id=206589 No effect "options snd-hda-intel model=asus-zenbook" in /etc/modprobe.d/alsa-base.conf Speakers start working, but it is impossible to control the volume, they're eithher ON (100%) or OFF (Muted) I tried different kernels and sidtributions to localize the problem: Doesn't work Xubuntu 20.04 | 5.4.0-58-generic Xubuntu 20.04 | 5.4.0-54-generic Xubuntu 20.04 | 5.4.0-48-generic Xubuntu 20.10 | 5.8.0-25-generic Fedora 33 | 5.8.15-301.fc33.x86_64 Manjaro 20.2 | 5.9.11-3-MANJARO WORKS Xubuntu 20.04 | 5.4.0-42-generic It appears that it is a kernel problem and something broke between 5.4.0-42-generic and 5.4.0-48-generic. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-58-generic 5.4.0-58.64 ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73 Uname: Linux 5.4.0-58-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kotek 5812 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Tue Dec 15 09:25:13 2020 InstallationDate: Installed on 2020-10-01 (75 days ago) InstallationMedia: Xubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0b05:1866 ASUSTek Computer, Inc. N-KEY Device Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 004: ID 8087:0026 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ROG Strix G732LWS_G732LWS ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic root=UUID=8d8cfa7f-5e24-4952-b6ae-4ae35ca9563d ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-58-generic N/A linux-backports-modules-5.4.0-58-generic N/A linux-firmware1.187.6 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/14/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G732LWS.310 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G732LWS dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG732LWS.310:bd07/14/2020:svnASUSTeKCOMPUTERINC.:pnROGStrixG732LWS_G732LWS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG732LWS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG Strix dmi.product.name: ROG Strix G732LWS_G732LWS dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1908286/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1908286] Re: Asus G732LWS | ALC294 | Speakers don't work on 20.04 or 20.10
Hello, can you help us to narrow down this between 5.4.0-42-generic and 5.4.0-48-generic I can see there are only two kernels there: 5.4.0-45-generic and 5.4.0-47-generic Thanks -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1908286 Title: Asus G732LWS | ALC294 | Speakers don't work on 20.04 or 20.10 Status in linux package in Ubuntu: Confirmed Bug description: Asus G732LWS-DS76 Realtek ALC294 (Intel HDA Audio) Xubuntu 20.04 with kernel 5.4.0-58-generic No sound from speakers even though it shows in pavucontrol. For some reason the sound gets redirected to the internal mic (when I play music there is no sound from speakers, but when I open Audacity and start recording it records a song playing). I tried: alc294-sound-patch.fw from https://bugzilla.kernel.org/show_bug.cgi?id=206589 No effect "options snd-hda-intel model=asus-zenbook" in /etc/modprobe.d/alsa-base.conf Speakers start working, but it is impossible to control the volume, they're eithher ON (100%) or OFF (Muted) I tried different kernels and sidtributions to localize the problem: Doesn't work Xubuntu 20.04 | 5.4.0-58-generic Xubuntu 20.04 | 5.4.0-54-generic Xubuntu 20.04 | 5.4.0-48-generic Xubuntu 20.10 | 5.8.0-25-generic Fedora 33 | 5.8.15-301.fc33.x86_64 Manjaro 20.2 | 5.9.11-3-MANJARO WORKS Xubuntu 20.04 | 5.4.0-42-generic It appears that it is a kernel problem and something broke between 5.4.0-42-generic and 5.4.0-48-generic. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-58-generic 5.4.0-58.64 ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73 Uname: Linux 5.4.0-58-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kotek 5812 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Tue Dec 15 09:25:13 2020 InstallationDate: Installed on 2020-10-01 (75 days ago) InstallationMedia: Xubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0b05:1866 ASUSTek Computer, Inc. N-KEY Device Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 004: ID 8087:0026 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ROG Strix G732LWS_G732LWS ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic root=UUID=8d8cfa7f-5e24-4952-b6ae-4ae35ca9563d ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-58-generic N/A linux-backports-modules-5.4.0-58-generic N/A linux-firmware1.187.6 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/14/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G732LWS.310 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G732LWS dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG732LWS.310:bd07/14/2020:svnASUSTeKCOMPUTERINC.:pnROGStrixG732LWS_G732LWS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG732LWS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG Strix dmi.product.name: ROG Strix G732LWS_G732LWS dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1908286/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
