apport information

** Attachment added: "CRDA.txt"
   https://bugs.launchpad.net/bugs/1921717/+attachment/5481928/+files/CRDA.txt

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https://bugs.launchpad.net/bugs/1921717

Title:
  Asus GX701LV | ALC294 | Speakers don't work on 20.04

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Asus GX701LV
  Realtek ALC294 (Intel HDA Audio)
  Kubuntu 20.04 with kernel 5.4.0-70-generic or mainline 5.11.10-051110-generic

  No sound from speakers. Sound from headphones, internal and headset
  mics work fine.

  I tried adding "options snd-hda-intel model=asus-zenbook" to
  /etc/modprobe.d/alsa-base.conf, tried different kernel versions (e.g.,
  5.4.0-42-generic, 5.10): no difference whatsoever.

  Speakers work perfectly fine in Windows 10.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  alex       2061 F.... pulseaudio
   /dev/snd/controlC0:  alex       2061 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: KDE
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-09-11 (199 days ago)
  InstallationMedia: Kubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 
(20200731)
  MachineType: ASUSTeK COMPUTER INC. ROG Zephyrus S17 GX701LV_GX701LV
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-70-generic 
root=UUID=880e4973-b513-498a-80cb-6fc4d235a9d5 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-70.78-generic 5.4.94
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-70-generic N/A
   linux-backports-modules-5.4.0-70-generic  N/A
   linux-firmware                            1.187.10
  Tags:  focal
  Uname: Linux 5.4.0-70-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/09/2020
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: GX701LV.307
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: GX701LV
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrGX701LV.307:bd07/09/2020:svnASUSTeKCOMPUTERINC.:pnROGZephyrusS17GX701LV_GX701LV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGX701LV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: ROG Zephyrus S17
  dmi.product.name: ROG Zephyrus S17 GX701LV_GX701LV
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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