Thanks. That indeed confirms the 99.98Hz mode has suddenly gone missing in the last attachment. The system seems to be treating that as a different monitor configuration and will revert to defaults (which is landscape and 59.97Hz).
When this happens though, the monitor's EDID does not change. It still reports the 99.98Hz mode exists: Detailed mode: Clock 543.500 MHz, 797 mm x 333 mm 3440 3488 3520 3600 ( 48 32 80) 1440 1443 1453 1510 ( 3 10 57) +hsync -vsync VertFreq: 99.982 Hz, HorFreq: 150.972 kHz So if the mode exists but is not offered as an option then that suggests the kernel or driver thinks there's not enough bandwidth or a good enough connection to support that particular mode. Therefore, please try a different monitor cable. ** Summary changed: - Display orientation resets on reboot with USB-C (DisplayPort) external monitor and refresh rate dropdown disappears when setting it sometimes + 99.98Hz display mode is sometimes missing on USB-C (DisplayPort) external monitor, which resets the display layout ** Package changed: gnome-shell (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1922540 Title: 99.98Hz display mode is sometimes missing on USB-C (DisplayPort) external monitor, which resets the display layout Status in linux package in Ubuntu: Incomplete Bug description: When rebooting with USB-C external monitor (3440x1440) attached, display orientation in "gnome-control-center display" resets requiring one to reposition the windows on boot. Very annoying. In addition, refresh rate drop down for external display sometimes goes missing when setting refresh rate to 100hz instead of default 60?Hz. Refresh rate listing and dropdown box disappears until setting monitor resolution to different resolution and back or reboot. ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: gnome-control-center 1:3.38.5-1ubuntu1 ProcVersionSignature: Ubuntu 5.11.0-13.14-generic 5.11.7 Uname: Linux 5.11.0-13-generic x86_64 ApportVersion: 2.20.11-0ubuntu61 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon Apr 5 01:09:38 2021 InstallationDate: Installed on 2021-04-05 (0 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Beta amd64 (20210331.1) ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_CA.UTF-8 SHELL=/bin/bash SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1922540/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp