[Kernel-packages] [Bug 1928878] Re: Touchpad suddenly not responding

2021-05-25 Thread Luiz Duarte
rolling back to 5.4.0-72-generic fixed the problem!

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https://bugs.launchpad.net/bugs/1928878

Title:
  Touchpad suddenly not responding

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  After leaving my laptop on sleep mode for a while, then bringing it up
  again causes the touchpad to stop responding completely. Checked for
  it in the bus/input/devices folder and didn't see it.

  Laptop model: ASUS X450L
  Touchpad manufacturer: I presume to also be ASUS

  Symptom first appeared less than a week ago.

  EDIT: Forgot to mention, the touchpad comes back after a restart.
  Touchpad info is as follows:
  Bus=0011 Vendor=0002 Product=000e Version=
  Name="ETPS/2 Elantech Touchpad"
  Phys=isa0060/serio1/input0
  Sysfs=/devices/platform/i8042/serio1/input/input5
  Uniq=
  Handlers=mouse0 event4
  PROP=5
  EV=b
  KEY=e420 1 0 0 0 0
  ABS=66180001103

  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.4.0-73-generic 5.4.0-73.82
  ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106
  Uname: Linux 5.4.0-73-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.17
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  luiz   1541 F pulseaudio
   /dev/snd/controlC0:  luiz   1541 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 18 21:15:53 2021
  InstallationDate: Installed on 2018-10-11 (950 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  MachineType: ASUSTeK COMPUTER INC. X450LCP
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-73-generic 
root=UUID=3aa08318-3527-4824-a97a-cc0084649c15 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-73-generic N/A
   linux-backports-modules-5.4.0-73-generic  N/A
   linux-firmware1.187.12
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to focal on 2020-11-18 (181 days ago)
  dmi.bios.date: 02/20/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X450LCP.206
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X450LCP
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX450LCP.206:bd02/20/2014:svnASUSTeKCOMPUTERINC.:pnX450LCP:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450LCP:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: X
  dmi.product.name: X450LCP
  dmi.product.sku: ASUS-NotebookSKU
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1928878/+subscriptions

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[Kernel-packages] [Bug 1928878] Re: Touchpad suddenly not responding

2021-05-25 Thread Kai-Heng Feng
Can you please try some older kernels?

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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1928878

Title:
  Touchpad suddenly not responding

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  After leaving my laptop on sleep mode for a while, then bringing it up
  again causes the touchpad to stop responding completely. Checked for
  it in the bus/input/devices folder and didn't see it.

  Laptop model: ASUS X450L
  Touchpad manufacturer: I presume to also be ASUS

  Symptom first appeared less than a week ago.

  EDIT: Forgot to mention, the touchpad comes back after a restart.
  Touchpad info is as follows:
  Bus=0011 Vendor=0002 Product=000e Version=
  Name="ETPS/2 Elantech Touchpad"
  Phys=isa0060/serio1/input0
  Sysfs=/devices/platform/i8042/serio1/input/input5
  Uniq=
  Handlers=mouse0 event4
  PROP=5
  EV=b
  KEY=e420 1 0 0 0 0
  ABS=66180001103

  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.4.0-73-generic 5.4.0-73.82
  ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106
  Uname: Linux 5.4.0-73-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.17
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  luiz   1541 F pulseaudio
   /dev/snd/controlC0:  luiz   1541 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 18 21:15:53 2021
  InstallationDate: Installed on 2018-10-11 (950 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  MachineType: ASUSTeK COMPUTER INC. X450LCP
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-73-generic 
root=UUID=3aa08318-3527-4824-a97a-cc0084649c15 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-73-generic N/A
   linux-backports-modules-5.4.0-73-generic  N/A
   linux-firmware1.187.12
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to focal on 2020-11-18 (181 days ago)
  dmi.bios.date: 02/20/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X450LCP.206
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X450LCP
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX450LCP.206:bd02/20/2014:svnASUSTeKCOMPUTERINC.:pnX450LCP:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450LCP:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: X
  dmi.product.name: X450LCP
  dmi.product.sku: ASUS-NotebookSKU
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1928878/+subscriptions

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[Kernel-packages] [Bug 1928878] Re: Touchpad suddenly not responding

2021-05-24 Thread Luiz Duarte
It did appear randomly one day. I guess some update caused, but I have
no way of knowing which one.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1928878

Title:
  Touchpad suddenly not responding

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  After leaving my laptop on sleep mode for a while, then bringing it up
  again causes the touchpad to stop responding completely. Checked for
  it in the bus/input/devices folder and didn't see it.

  Laptop model: ASUS X450L
  Touchpad manufacturer: I presume to also be ASUS

  Symptom first appeared less than a week ago.

  EDIT: Forgot to mention, the touchpad comes back after a restart.
  Touchpad info is as follows:
  Bus=0011 Vendor=0002 Product=000e Version=
  Name="ETPS/2 Elantech Touchpad"
  Phys=isa0060/serio1/input0
  Sysfs=/devices/platform/i8042/serio1/input/input5
  Uniq=
  Handlers=mouse0 event4
  PROP=5
  EV=b
  KEY=e420 1 0 0 0 0
  ABS=66180001103

  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.4.0-73-generic 5.4.0-73.82
  ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106
  Uname: Linux 5.4.0-73-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.17
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  luiz   1541 F pulseaudio
   /dev/snd/controlC0:  luiz   1541 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 18 21:15:53 2021
  InstallationDate: Installed on 2018-10-11 (950 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  MachineType: ASUSTeK COMPUTER INC. X450LCP
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-73-generic 
root=UUID=3aa08318-3527-4824-a97a-cc0084649c15 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-73-generic N/A
   linux-backports-modules-5.4.0-73-generic  N/A
   linux-firmware1.187.12
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to focal on 2020-11-18 (181 days ago)
  dmi.bios.date: 02/20/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X450LCP.206
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X450LCP
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX450LCP.206:bd02/20/2014:svnASUSTeKCOMPUTERINC.:pnX450LCP:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450LCP:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: X
  dmi.product.name: X450LCP
  dmi.product.sku: ASUS-NotebookSKU
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1928878/+subscriptions

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[Kernel-packages] [Bug 1928878] Re: Touchpad suddenly not responding

2021-05-24 Thread Kai-Heng Feng
Was the issue present before the update?

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1928878

Title:
  Touchpad suddenly not responding

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  After leaving my laptop on sleep mode for a while, then bringing it up
  again causes the touchpad to stop responding completely. Checked for
  it in the bus/input/devices folder and didn't see it.

  Laptop model: ASUS X450L
  Touchpad manufacturer: I presume to also be ASUS

  Symptom first appeared less than a week ago.

  EDIT: Forgot to mention, the touchpad comes back after a restart.
  Touchpad info is as follows:
  Bus=0011 Vendor=0002 Product=000e Version=
  Name="ETPS/2 Elantech Touchpad"
  Phys=isa0060/serio1/input0
  Sysfs=/devices/platform/i8042/serio1/input/input5
  Uniq=
  Handlers=mouse0 event4
  PROP=5
  EV=b
  KEY=e420 1 0 0 0 0
  ABS=66180001103

  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.4.0-73-generic 5.4.0-73.82
  ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106
  Uname: Linux 5.4.0-73-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.17
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  luiz   1541 F pulseaudio
   /dev/snd/controlC0:  luiz   1541 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 18 21:15:53 2021
  InstallationDate: Installed on 2018-10-11 (950 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  MachineType: ASUSTeK COMPUTER INC. X450LCP
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-73-generic 
root=UUID=3aa08318-3527-4824-a97a-cc0084649c15 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-73-generic N/A
   linux-backports-modules-5.4.0-73-generic  N/A
   linux-firmware1.187.12
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to focal on 2020-11-18 (181 days ago)
  dmi.bios.date: 02/20/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X450LCP.206
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X450LCP
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX450LCP.206:bd02/20/2014:svnASUSTeKCOMPUTERINC.:pnX450LCP:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450LCP:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: X
  dmi.product.name: X450LCP
  dmi.product.sku: ASUS-NotebookSKU
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1928878/+subscriptions

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[Kernel-packages] [Bug 1928878] Re: Touchpad suddenly not responding

2021-05-24 Thread Luiz Duarte
I'm not sure what you mean. I've updated the operating system to the
latest version available, if that's what you're asking.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1928878

Title:
  Touchpad suddenly not responding

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  After leaving my laptop on sleep mode for a while, then bringing it up
  again causes the touchpad to stop responding completely. Checked for
  it in the bus/input/devices folder and didn't see it.

  Laptop model: ASUS X450L
  Touchpad manufacturer: I presume to also be ASUS

  Symptom first appeared less than a week ago.

  EDIT: Forgot to mention, the touchpad comes back after a restart.
  Touchpad info is as follows:
  Bus=0011 Vendor=0002 Product=000e Version=
  Name="ETPS/2 Elantech Touchpad"
  Phys=isa0060/serio1/input0
  Sysfs=/devices/platform/i8042/serio1/input/input5
  Uniq=
  Handlers=mouse0 event4
  PROP=5
  EV=b
  KEY=e420 1 0 0 0 0
  ABS=66180001103

  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.4.0-73-generic 5.4.0-73.82
  ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106
  Uname: Linux 5.4.0-73-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.17
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  luiz   1541 F pulseaudio
   /dev/snd/controlC0:  luiz   1541 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 18 21:15:53 2021
  InstallationDate: Installed on 2018-10-11 (950 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  MachineType: ASUSTeK COMPUTER INC. X450LCP
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-73-generic 
root=UUID=3aa08318-3527-4824-a97a-cc0084649c15 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-73-generic N/A
   linux-backports-modules-5.4.0-73-generic  N/A
   linux-firmware1.187.12
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to focal on 2020-11-18 (181 days ago)
  dmi.bios.date: 02/20/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X450LCP.206
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X450LCP
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX450LCP.206:bd02/20/2014:svnASUSTeKCOMPUTERINC.:pnX450LCP:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450LCP:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: X
  dmi.product.name: X450LCP
  dmi.product.sku: ASUS-NotebookSKU
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1928878/+subscriptions

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[Kernel-packages] [Bug 1928878] Re: Touchpad suddenly not responding

2021-05-24 Thread Kai-Heng Feng
Is it a regression? Does it work before kernel upgrade?

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1928878

Title:
  Touchpad suddenly not responding

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  After leaving my laptop on sleep mode for a while, then bringing it up
  again causes the touchpad to stop responding completely. Checked for
  it in the bus/input/devices folder and didn't see it.

  Laptop model: ASUS X450L
  Touchpad manufacturer: I presume to also be ASUS

  Symptom first appeared less than a week ago.

  EDIT: Forgot to mention, the touchpad comes back after a restart.
  Touchpad info is as follows:
  Bus=0011 Vendor=0002 Product=000e Version=
  Name="ETPS/2 Elantech Touchpad"
  Phys=isa0060/serio1/input0
  Sysfs=/devices/platform/i8042/serio1/input/input5
  Uniq=
  Handlers=mouse0 event4
  PROP=5
  EV=b
  KEY=e420 1 0 0 0 0
  ABS=66180001103

  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.4.0-73-generic 5.4.0-73.82
  ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106
  Uname: Linux 5.4.0-73-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.17
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  luiz   1541 F pulseaudio
   /dev/snd/controlC0:  luiz   1541 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 18 21:15:53 2021
  InstallationDate: Installed on 2018-10-11 (950 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  MachineType: ASUSTeK COMPUTER INC. X450LCP
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-73-generic 
root=UUID=3aa08318-3527-4824-a97a-cc0084649c15 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-73-generic N/A
   linux-backports-modules-5.4.0-73-generic  N/A
   linux-firmware1.187.12
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to focal on 2020-11-18 (181 days ago)
  dmi.bios.date: 02/20/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X450LCP.206
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X450LCP
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX450LCP.206:bd02/20/2014:svnASUSTeKCOMPUTERINC.:pnX450LCP:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450LCP:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: X
  dmi.product.name: X450LCP
  dmi.product.sku: ASUS-NotebookSKU
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1928878/+subscriptions

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Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp


[Kernel-packages] [Bug 1928878] Re: Touchpad suddenly not responding

2021-05-18 Thread Luiz Duarte
** Description changed:

  After leaving my laptop on sleep mode for a while, then bringing it up
  again causes the touchpad to stop responding completely. Checked for it
  in the bus/input/devices folder and didn't see it.
  
  Laptop model: ASUS X450L
  Touchpad manufacturer: I presume to also be ASUS
  
  Symptom first appeared less than a week ago.
  
+ EDIT: Forgot to mention, the touchpad comes back after a restart.
+ Touchpad info is as follows:
+ Bus=0011 Vendor=0002 Product=000e Version=
+ Name="ETPS/2 Elantech Touchpad"
+ Phys=isa0060/serio1/input0
+ Sysfs=/devices/platform/i8042/serio1/input/input5
+ Uniq=
+ Handlers=mouse0 event4
+ PROP=5
+ EV=b
+ KEY=e420 1 0 0 0 0
+ ABS=66180001103
+ 
+ 
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.4.0-73-generic 5.4.0-73.82
  ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106
  Uname: Linux 5.4.0-73-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.17
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC1:  luiz   1541 F pulseaudio
-  /dev/snd/controlC0:  luiz   1541 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  luiz   1541 F pulseaudio
+  /dev/snd/controlC0:  luiz   1541 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 18 21:15:53 2021
  InstallationDate: Installed on 2018-10-11 (950 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  MachineType: ASUSTeK COMPUTER INC. X450LCP
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-73-generic 
root=UUID=3aa08318-3527-4824-a97a-cc0084649c15 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-5.4.0-73-generic N/A
-  linux-backports-modules-5.4.0-73-generic  N/A
-  linux-firmware1.187.12
+  linux-restricted-modules-5.4.0-73-generic N/A
+  linux-backports-modules-5.4.0-73-generic  N/A
+  linux-firmware1.187.12
  RfKill:
-  0: phy0: Wireless LAN
-   Soft blocked: no
-   Hard blocked: no
+  0: phy0: Wireless LAN
+   Soft blocked: no
+   Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to focal on 2020-11-18 (181 days ago)
  dmi.bios.date: 02/20/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X450LCP.206
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X450LCP
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX450LCP.206:bd02/20/2014:svnASUSTeKCOMPUTERINC.:pnX450LCP:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450LCP:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: X
  dmi.product.name: X450LCP
  dmi.product.sku: ASUS-NotebookSKU
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1928878

Title:
  Touchpad suddenly not responding

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  After leaving my laptop on sleep mode for a while, then bringing it up
  again causes the touchpad to stop responding completely. Checked for
  it in the bus/input/devices folder and didn't see it.

  Laptop model: ASUS X450L
  Touchpad manufacturer: I presume to also be ASUS

  Symptom first appeared less than a week ago.

  EDIT: Forgot to mention, the touchpad comes back after a restart.
  Touchpad info is as follows:
  Bus=0011 Vendor=0002 Product=000e Version=
  Name="ETPS/2 Elantech Touchpad"
  Phys=isa0060/serio1/input0
  Sysfs=/devices/platform/i8042/serio1/input/input5
  Uniq=
  Handlers=mouse0 event4
  PROP=5
  EV=b
  KEY=e420 1 0 0 0 0
  ABS=66180001103

  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.4.0-73-generic 5.4.0-73.82
  ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106
  Uname: Linux 5.4.0-73-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.17
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  luiz   1541 F pulseaudio
   /dev/snd/controlC0:  luiz   1541 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 18 21:15:53 2021
  InstallationDate: Installed on 2018-10-11 (950 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  MachineType: ASUSTeK COMPUTER INC. X450LCP
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-73-generic 
root=UUID=3aa08318-3527-4824-a97a-cc0084649c15 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-73-generic N/A
   linux-backports-modules-5.4.0-73-generic  N/A