Public bug reported: Just based on environment it seems that the wifi is crashing and results in other Intel to crash as well. Dell 7390 XPS 13 (dev) has been fine but after changing wifi router I started noticing dropped wifi with firmware crashes in dmesg on 18.04, upgraded to 20.04, updated BIOS, updated all other firmware using firmware update manager and the wifi problem persisted, but now the touchpad has become a noticeable issue as well. One the wifi signal comes back the touchpad works again.
ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.14.0-1005-oem 5.14.0-1005.5 ProcVersionSignature: Ubuntu 5.14.0-1005.5-oem 5.14.9 Uname: Linux 5.14.0-1005-oem x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Nov 7 18:07:38 2021 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 InstallationDate: Installed on 2019-12-06 (702 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-oem-5.14 UpgradeStatus: Upgraded to focal on 2021-04-25 (196 days ago) ** Affects: linux-signed-oem-5.14 (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal third-party-packages -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-oem-5.14 in Ubuntu. https://bugs.launchpad.net/bugs/1950104 Title: Touchpad and WIFI randomly stop working Status in linux-signed-oem-5.14 package in Ubuntu: New Bug description: Just based on environment it seems that the wifi is crashing and results in other Intel to crash as well. Dell 7390 XPS 13 (dev) has been fine but after changing wifi router I started noticing dropped wifi with firmware crashes in dmesg on 18.04, upgraded to 20.04, updated BIOS, updated all other firmware using firmware update manager and the wifi problem persisted, but now the touchpad has become a noticeable issue as well. One the wifi signal comes back the touchpad works again. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.14.0-1005-oem 5.14.0-1005.5 ProcVersionSignature: Ubuntu 5.14.0-1005.5-oem 5.14.9 Uname: Linux 5.14.0-1005-oem x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Nov 7 18:07:38 2021 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 InstallationDate: Installed on 2019-12-06 (702 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-oem-5.14 UpgradeStatus: Upgraded to focal on 2021-04-25 (196 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-oem-5.14/+bug/1950104/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
