apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1958032/+attachment/5554975/+files/UdevDb.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1958032 Title: [igb - Intel NIC] Adapter reset due to TX unit hangs Status in linux package in Ubuntu: Confirmed Bug description: Hi, I get no network connection established. In dmesg I get repeatively messages regarding a TX hang and adapter reset: [ 202.700164] igb 0000:01:00.0 enp1s0: igb: enp1s0 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: RX [ 204.929067] igb 0000:01:00.0: Detected Tx Unit Hang Tx Queue <3> TDH <0> TDT <2> next_to_use <2> next_to_clean <0> buffer_info[next_to_clean] time_stamp <ffffa148> next_to_watch <000000003bbba65a> jiffies <ffffa300> desc.status <128200> [ 204.929065] igb 0000:01:00.0: Detected Tx Unit Hang Tx Queue <2> TDH <0> TDT <2> next_to_use <2> next_to_clean <0> buffer_info[next_to_clean] time_stamp <ffffa148> next_to_watch <0000000098471433> jiffies <ffffa300> desc.status <128200> [ 206.911750] igb 0000:01:00.0: Detected Tx Unit Hang Tx Queue <2> TDH <0> TDT <2> next_to_use <2> next_to_clean <0> buffer_info[next_to_clean] time_stamp <ffffa148> next_to_watch <0000000098471433> jiffies <ffffa4f0> desc.status <128200> [ 206.911750] igb 0000:01:00.0: Detected Tx Unit Hang Tx Queue <3> TDH <0> TDT <2> next_to_use <2> next_to_clean <0> buffer_info[next_to_clean] time_stamp <ffffa148> next_to_watch <000000003bbba65a> jiffies <ffffa4f0> desc.status <128200> [ 208.931728] igb 0000:01:00.0: Detected Tx Unit Hang Tx Queue <2> TDH <0> TDT <2> next_to_use <2> next_to_clean <0> buffer_info[next_to_clean] time_stamp <ffffa148> next_to_watch <0000000098471433> jiffies <ffffa6e9> desc.status <128200> [ 208.931728] igb 0000:01:00.0: Detected Tx Unit Hang Tx Queue <3> TDH <0> TDT <2> next_to_use <2> next_to_clean <0> buffer_info[next_to_clean] time_stamp <ffffa148> next_to_watch <000000003bbba65a> jiffies <ffffa6e9> desc.status <128200> [ 210.911642] igb 0000:01:00.0: Detected Tx Unit Hang Tx Queue <2> TDH <0> TDT <2> next_to_use <2> next_to_clean <0> buffer_info[next_to_clean] time_stamp <ffffa148> next_to_watch <0000000098471433> jiffies <ffffa8d8> desc.status <128200> [ 210.911642] igb 0000:01:00.0: Detected Tx Unit Hang Tx Queue <3> TDH <0> TDT <2> next_to_use <2> next_to_clean <0> buffer_info[next_to_clean] time_stamp <ffffa148> next_to_watch <000000003bbba65a> jiffies <ffffa8d8> desc.status <128200> [ 212.091622] igb 0000:01:00.0 enp1s0: igb: enp1s0 NIC Link is Down [ 212.091950] igb 0000:01:00.0 enp1s0: Reset adapter System: Shuttle SH570 Kernel: Linux 5.11.0-46-generic #51~20.04.1-Ubuntu SMP x86_64 x86_64 x86_64 GNU/Linux NIC: /sys/class/net/enp1s0/device/vendor = 0x8086 /sys/class/net/enp1s0/device/device = 0x157b sudo ethtool enp1s0 Settings for enp1s0: Supported ports: [ TP ] Supported link modes: 10baseT/Half 10baseT/Full 100baseT/Half 100baseT/Full 1000baseT/Full Supported pause frame use: Symmetric Supports auto-negotiation: Yes Supported FEC modes: Not reported Advertised link modes: 10baseT/Half 10baseT/Full 100baseT/Half 100baseT/Full 1000baseT/Full Advertised pause frame use: Symmetric Advertised auto-negotiation: Yes Advertised FEC modes: Not reported Speed: 1000Mb/s Duplex: Full Port: Twisted Pair PHYAD: 1 Transceiver: internal Auto-negotiation: on MDI-X: off (auto) Supports Wake-on: pumbg Wake-on: g Current message level: 0x00000007 (7) drv probe link Link detected: yes modinfo igb filename: /lib/modules/5.11.0-46-generic/kernel/drivers/net/ethernet/intel/igb/igb.ko license: GPL v2 description: Intel(R) Gigabit Ethernet Network Driver author: Intel Corporation, <e1000-de...@lists.sourceforge.net> srcversion: 6571F9CB4A315D69E8E8585 alias: pci:v00008086d000010D6sv*sd*bc*sc*i* alias: pci:v00008086d000010A9sv*sd*bc*sc*i* alias: pci:v00008086d000010A7sv*sd*bc*sc*i* alias: pci:v00008086d000010E8sv*sd*bc*sc*i* alias: pci:v00008086d00001526sv*sd*bc*sc*i* alias: pci:v00008086d0000150Dsv*sd*bc*sc*i* alias: pci:v00008086d000010E7sv*sd*bc*sc*i* alias: pci:v00008086d000010E6sv*sd*bc*sc*i* alias: pci:v00008086d00001518sv*sd*bc*sc*i* alias: pci:v00008086d0000150Asv*sd*bc*sc*i* alias: pci:v00008086d000010C9sv*sd*bc*sc*i* alias: pci:v00008086d00000440sv*sd*bc*sc*i* alias: pci:v00008086d0000043Csv*sd*bc*sc*i* alias: pci:v00008086d0000043Asv*sd*bc*sc*i* alias: pci:v00008086d00000438sv*sd*bc*sc*i* alias: pci:v00008086d00001516sv*sd*bc*sc*i* alias: pci:v00008086d00001511sv*sd*bc*sc*i* alias: pci:v00008086d00001510sv*sd*bc*sc*i* alias: pci:v00008086d00001527sv*sd*bc*sc*i* alias: pci:v00008086d0000150Fsv*sd*bc*sc*i* alias: pci:v00008086d0000150Esv*sd*bc*sc*i* alias: pci:v00008086d00001524sv*sd*bc*sc*i* alias: pci:v00008086d00001523sv*sd*bc*sc*i* alias: pci:v00008086d00001522sv*sd*bc*sc*i* alias: pci:v00008086d00001521sv*sd*bc*sc*i* alias: pci:v00008086d0000157Csv*sd*bc*sc*i* alias: pci:v00008086d0000157Bsv*sd*bc*sc*i* alias: pci:v00008086d00001538sv*sd*bc*sc*i* alias: pci:v00008086d00001537sv*sd*bc*sc*i* alias: pci:v00008086d00001536sv*sd*bc*sc*i* alias: pci:v00008086d00001533sv*sd*bc*sc*i* alias: pci:v00008086d00001539sv*sd*bc*sc*i* alias: pci:v00008086d00001F45sv*sd*bc*sc*i* alias: pci:v00008086d00001F41sv*sd*bc*sc*i* alias: pci:v00008086d00001F40sv*sd*bc*sc*i* depends: dca,i2c-algo-bit retpoline: Y intree: Y name: igb vermagic: 5.11.0-46-generic SMP mod_unload modversions sig_id: PKCS#7 signer: Build time autogenerated kernel key sig_key: 02:C8:53:11:09:6E:E4:B7:D7:FA:00:84:D1:87:50:1F:49:81:C6:C2 sig_hashalgo: sha512 signature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parm: max_vfs:Maximum number of virtual functions to allocate per physical function (uint) parm: debug:Debug level (0=none,...,16=all) (int) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: nicolas 1233 F.... pulseaudio /dev/snd/pcmC0D0p: nicolas 1233 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2022-01-08 (9 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/8p, 10000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M |__ Port 13: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M |__ Port 13: Dev 2, If 1, Class=Human Interface Device, Driver=usbhid, 12M |__ Port 13: Dev 2, If 2, Class=Human Interface Device, Driver=usbhid, 12M MachineType: Shuttle Inc. SH570 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-46-generic root=UUID=a2970c17-9a05-4c1c-9a6d-1e824048d839 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-46.51~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-46-generic N/A linux-backports-modules-5.11.0-46-generic N/A linux-firmware 1.187.24 RfKill: Tags: focal Uname: Linux 5.11.0-46-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/04/2021 dmi.bios.release: 5.19 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: 1.05 dmi.board.asset.tag: To Be Filled By O.E.M dmi.board.name: SH570 dmi.board.vendor: Shuttle Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M dmi.chassis.version: To Be Filled By O.E.M dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvr1.05:bd11/04/2021:br5.19:svnShuttleInc.:pnSH570:pvr1.0:skuToBeFilledByO.E.M:rvnShuttleInc.:rnSH570:rvr1.0:cvnToBeFilledByO.E.M:ct3:cvrToBeFilledByO.E.M: dmi.product.family: To Be Filled By O.E.M dmi.product.name: SH570 dmi.product.sku: To Be Filled By O.E.M dmi.product.version: 1.0 dmi.sys.vendor: Shuttle Inc. 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