[Kernel-packages] [Bug 1960742] Re: System freeze
[Expired for linux-hwe-5.13 (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux-hwe-5.13 (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-hwe-5.13 in Ubuntu. https://bugs.launchpad.net/bugs/1960742 Title: System freeze Status in linux-hwe-5.13 package in Ubuntu: Expired Bug description: before it crashes, 3 LEDs (Power, mayus,block number) turn on and turn off about 3 times.. And all will be freeze it needs to shutdown keeping pressed the I/O button ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.13.0-28.31~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-28-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun Feb 13 11:03:30 2022 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GpuHangFrequency: Continuously GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Intel Corporation Device [8086:4e55] (rev 01) (prog-if 00 [VGA controller]) Subsystem: Intel Corporation Device [8086:2212] InstallationDate: Installed on 2022-02-09 (4 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) MachineType: INTEL V14 ProcEnviron: LANGUAGE=es_EC:es PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=es_EC.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-28-generic root=UUID=31ee87c2-d9b1-413d-bc93-15224f6ba1ec ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/25/2021 dmi.bios.release: 5.19 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: WZ362D.fBNAPLL02.2105061 dmi.board.asset.tag: Default string dmi.board.name: V14 dmi.board.vendor: INET dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.ec.firmware.release: 1.2 dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrWZ362D.fBNAPLL02.2105061:bd05/25/2021:br5.19:efr1.2:svnINTEL:pnV14:pvrDefaultstring:rvnINET:rnV14:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:sku2105061: dmi.product.family: Jasper lake dmi.product.name: V14 dmi.product.sku: 2105061 dmi.product.version: Default string dmi.sys.vendor: INTEL version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 21.2.6-0ubuntu0.1~20.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-hwe-5.13/+bug/1960742/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1960742] Re: System freeze
Hi thanks for your help, please check at the attachment ** Attachment added: "PREVBOOT.TXT" https://bugs.launchpad.net/ubuntu/+source/linux-hwe-5.13/+bug/1960742/+attachment/5560876/+files/prevboot.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-hwe-5.13 in Ubuntu. https://bugs.launchpad.net/bugs/1960742 Title: System freeze Status in linux-hwe-5.13 package in Ubuntu: Incomplete Bug description: before it crashes, 3 LEDs (Power, mayus,block number) turn on and turn off about 3 times.. And all will be freeze it needs to shutdown keeping pressed the I/O button ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.13.0-28.31~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-28-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun Feb 13 11:03:30 2022 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GpuHangFrequency: Continuously GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Intel Corporation Device [8086:4e55] (rev 01) (prog-if 00 [VGA controller]) Subsystem: Intel Corporation Device [8086:2212] InstallationDate: Installed on 2022-02-09 (4 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) MachineType: INTEL V14 ProcEnviron: LANGUAGE=es_EC:es PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=es_EC.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-28-generic root=UUID=31ee87c2-d9b1-413d-bc93-15224f6ba1ec ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/25/2021 dmi.bios.release: 5.19 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: WZ362D.fBNAPLL02.2105061 dmi.board.asset.tag: Default string dmi.board.name: V14 dmi.board.vendor: INET dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.ec.firmware.release: 1.2 dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrWZ362D.fBNAPLL02.2105061:bd05/25/2021:br5.19:efr1.2:svnINTEL:pnV14:pvrDefaultstring:rvnINET:rnV14:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:sku2105061: dmi.product.family: Jasper lake dmi.product.name: V14 dmi.product.sku: 2105061 dmi.product.version: Default string dmi.sys.vendor: INTEL version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 21.2.6-0ubuntu0.1~20.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-hwe-5.13/+bug/1960742/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1960742] Re: System freeze
Please also check for crashes using these steps: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-hwe-5.13 in Ubuntu. https://bugs.launchpad.net/bugs/1960742 Title: System freeze Status in linux-hwe-5.13 package in Ubuntu: Incomplete Bug description: before it crashes, 3 LEDs (Power, mayus,block number) turn on and turn off about 3 times.. And all will be freeze it needs to shutdown keeping pressed the I/O button ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.13.0-28.31~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-28-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun Feb 13 11:03:30 2022 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GpuHangFrequency: Continuously GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Intel Corporation Device [8086:4e55] (rev 01) (prog-if 00 [VGA controller]) Subsystem: Intel Corporation Device [8086:2212] InstallationDate: Installed on 2022-02-09 (4 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) MachineType: INTEL V14 ProcEnviron: LANGUAGE=es_EC:es PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=es_EC.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-28-generic root=UUID=31ee87c2-d9b1-413d-bc93-15224f6ba1ec ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/25/2021 dmi.bios.release: 5.19 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: WZ362D.fBNAPLL02.2105061 dmi.board.asset.tag: Default string dmi.board.name: V14 dmi.board.vendor: INET dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.ec.firmware.release: 1.2 dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrWZ362D.fBNAPLL02.2105061:bd05/25/2021:br5.19:efr1.2:svnINTEL:pnV14:pvrDefaultstring:rvnINET:rnV14:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:sku2105061: dmi.product.family: Jasper lake dmi.product.name: V14 dmi.product.sku: 2105061 dmi.product.version: Default string dmi.sys.vendor: INTEL version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 21.2.6-0ubuntu0.1~20.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-hwe-5.13/+bug/1960742/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1960742] Re: System freeze
Thanks for the bug report. Next time the freeze happens please: 1. Wait 10 seconds. 2. Reboot. 3. Run: journalctl -b-1 > prevboot.txt 4. Attach the resulting text file here. ** Summary changed: - Xorg freeze + System freeze ** Package changed: xorg (Ubuntu) => linux-hwe-5.13 (Ubuntu) ** Changed in: linux-hwe-5.13 (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-hwe-5.13 in Ubuntu. https://bugs.launchpad.net/bugs/1960742 Title: System freeze Status in linux-hwe-5.13 package in Ubuntu: Incomplete Bug description: before it crashes, 3 LEDs (Power, mayus,block number) turn on and turn off about 3 times.. And all will be freeze it needs to shutdown keeping pressed the I/O button ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.13.0-28.31~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-28-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun Feb 13 11:03:30 2022 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GpuHangFrequency: Continuously GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Intel Corporation Device [8086:4e55] (rev 01) (prog-if 00 [VGA controller]) Subsystem: Intel Corporation Device [8086:2212] InstallationDate: Installed on 2022-02-09 (4 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) MachineType: INTEL V14 ProcEnviron: LANGUAGE=es_EC:es PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=es_EC.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-28-generic root=UUID=31ee87c2-d9b1-413d-bc93-15224f6ba1ec ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/25/2021 dmi.bios.release: 5.19 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: WZ362D.fBNAPLL02.2105061 dmi.board.asset.tag: Default string dmi.board.name: V14 dmi.board.vendor: INET dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.ec.firmware.release: 1.2 dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrWZ362D.fBNAPLL02.2105061:bd05/25/2021:br5.19:efr1.2:svnINTEL:pnV14:pvrDefaultstring:rvnINET:rnV14:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:sku2105061: dmi.product.family: Jasper lake dmi.product.name: V14 dmi.product.sku: 2105061 dmi.product.version: Default string dmi.sys.vendor: INTEL version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 21.2.6-0ubuntu0.1~20.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-hwe-5.13/+bug/1960742/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
