This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1973234 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1973234 Title: Slow Boot, No SOUND, No Ethernet Status in linux package in Ubuntu: Incomplete Bug description: I would like to report the latest kernel update: 4.15.0.177.166 to my Linux Mint 19.1 systems displayed the following problems: 1. After Update - Boot process is VERY SLOW. 2. After Update - Once desktop comes up, mouse and keyboard are disabled for approx. 2 minutes. 3. All sound is totally disabled (gone) on the system and the device under Sound reports as "Dummy Output". 4. On another system with a USB-C to RJ45 Ethernet external connection dongle - the device was disabled, but could be re-detected, by removing and re-plugging into the USB-C port. This is not previously how it has operated. After having these issues on multiple machines, I restored the system(s) to the previous kernel 4.15.0-176-generic with Timeshift without issue, correcting all issues listed above. I believe this is a major issue(s) for the kernel and it's users and it needs to be addressed A.S.A.P. System Particulars: System: Host: mic-Aspire-E5-576G Kernel: 4.15.0-176-generic x86_64 bits: 64 compiler: gcc v: 7.5.0 Desktop: Cinnamon 4.0.10 wm: muffin 4.0.7 dm: LightDM 1.26.0 Distro: Linux Mint 19.1 Tessa base: Ubuntu 18.04 bionic Machine: Type: Laptop System: Acer product: Aspire E5-576G v: V1.47 serial: <filter> Mobo: KBL model: Ironman_SK v: V1.47 serial: <filter> UEFI: Insyde v: 1.47 date: 09/06/2018 Battery: ID-1: BAT1 charge: 34.3 Wh condition: 34.3/62.2 Wh (55%) volts: 12.7/11.1 model: PANASONIC AS16B5J type: Li-ion serial: <filter> status: Full Device-1: hidpp_battery_0 model: Logitech Wireless Touch Keyboard K400 serial: <filter> charge: 100% rechargeable: yes status: Discharging CPU: Topology: Quad Core model: Intel Core i5-8250U bits: 64 type: MT MCP arch: Kaby Lake rev: A L2 cache: 6144 KiB flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 28800 Speed: 700 MHz min/max: 400/3400 MHz Core speeds (MHz): 1: 700 2: 700 3: 700 4: 709 5: 706 6: 700 7: 720 8: 700 Graphics: Device-1: Intel UHD Graphics 620 vendor: Acer Incorporated ALI driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:5917 Device-2: NVIDIA GP108M [GeForce MX150] vendor: Acer Incorporated ALI driver: N/A bus ID: 01:00.0 chip ID: 10de:1d10 Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz OpenGL: renderer: Mesa DRI Intel UHD Graphics 620 (KBL GT2) v: 4.6 Mesa 20.0.8 compat-v: 3.0 direct render: Yes Audio: Device-1: Intel Sunrise Point-LP HD Audio vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel bus ID: 00:1f.3 chip ID: 8086:9d71 Sound Server: ALSA v: k4.15.0-176-generic Network: Device-1: Intel Dual Band Wireless-AC 3168NGW [Stone Peak] driver: iwlwifi v: kernel port: 4000 bus ID: 03:00.0 chip ID: 8086:24fb IF: wlp3s0 state: down mac: <filter> Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Acer Incorporated ALI driver: r8169 v: 2.3LK-NAPI port: 3000 bus ID: 04:00.1 chip ID: 10ec:8168 IF: enp4s0f1 state: up speed: 1000 Mbps duplex: full mac: <filter> Drives: Local Storage: total: 912.89 GiB used: 172.01 GiB (18.8%) ID-1: /dev/sda vendor: SanDisk model: Ultra II 480GB size: 447.13 GiB speed: 6.0 Gb/s serial: <filter> rev: 20RL scheme: GPT ID-2: /dev/sdb vendor: Crucial model: CT500MX500SSD4 size: 465.76 GiB speed: 6.0 Gb/s serial: <filter> rev: 023 scheme: MBR Partition: ID-1: / size: 438.62 GiB used: 113.17 GiB (25.8%) fs: ext4 dev: /dev/sda2 Sensors: System Temperatures: cpu: 46.5 C mobo: N/A Fan Speeds (RPM): N/A Repos: No active apt repos in: /etc/apt/sources.list Active apt repos in: /etc/apt/sources.list.d/alex-p-aegisub-bionic.list 1: deb http://ppa.launchpad.net/alex-p/aegisub/ubuntu bionic main 2: deb-src http://ppa.launchpad.net/alex-p/aegisub/ubuntu bionic main Active apt repos in: /etc/apt/sources.list.d/audio-recorder-ppa-bionic.list 1: deb http://ppa.launchpad.net/audio-recorder/ppa/ubuntu bionic main 2: deb-src http://ppa.launchpad.net/audio-recorder/ppa/ubuntu bionic main Active apt repos in: /etc/apt/sources.list.d/clipgrab-team-ppa-bionic.list 1: deb http://ppa.launchpad.net/clipgrab-team/ppa/ubuntu bionic main 2: deb-src http://ppa.launchpad.net/clipgrab-team/ppa/ubuntu bionic main Active apt repos in: /etc/apt/sources.list.d/gezakovacs-ppa-bionic.list 1: deb http://ppa.launchpad.net/gezakovacs/ppa/ubuntu bionic main 2: deb-src http://ppa.launchpad.net/gezakovacs/ppa/ubuntu bionic main Active apt repos in: /etc/apt/sources.list.d/google-earth-pro.list 1: deb [arch=amd64] http://dl.google.com/linux/earth/deb/ stable main Active apt repos in: /etc/apt/sources.list.d/jeffreyratcliffe-ppa-bionic.list 1: deb http://ppa.launchpad.net/jeffreyratcliffe/ppa/ubuntu bionic main 2: deb-src http://ppa.launchpad.net/jeffreyratcliffe/ppa/ubuntu bionic main Active apt repos in: /etc/apt/sources.list.d/maarten-baert-simplescreenrecorder-bionic.list 1: deb http://ppa.launchpad.net/maarten-baert/simplescreenrecorder/ubuntu bionic main 2: deb-src http://ppa.launchpad.net/maarten-baert/simplescreenrecorder/ubuntu bionic main Active apt repos in: /etc/apt/sources.list.d/malteworld-ppa-bionic.list 1: deb http://ppa.launchpad.net/malteworld/ppa/ubuntu bionic main 2: deb-src http://ppa.launchpad.net/malteworld/ppa/ubuntu bionic main Active apt repos in: /etc/apt/sources.list.d/nilarimogard-webupd8-bionic.list 1: deb http://ppa.launchpad.net/nilarimogard/webupd8/ubuntu bionic main 2: deb-src http://ppa.launchpad.net/nilarimogard/webupd8/ubuntu bionic main Active apt repos in: /etc/apt/sources.list.d/noobslab-apps-bionic.list 1: deb http://ppa.launchpad.net/noobslab/apps/ubuntu bionic main 2: deb-src http://ppa.launchpad.net/noobslab/apps/ubuntu bionic main Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 1: deb http://packages.linuxmint.com tessa main upstream import backport 2: deb http://archive.ubuntu.com/ubuntu bionic main restricted universe multiverse 3: deb http://archive.ubuntu.com/ubuntu bionic-updates main restricted universe multiverse 4: deb http://archive.ubuntu.com/ubuntu bionic-backports main restricted universe multiverse 5: deb http://security.ubuntu.com/ubuntu/ bionic-security main restricted universe multiverse 6: deb http://archive.canonical.com/ubuntu/ bionic partner Info: Processes: 244 Uptime: 4h 06m Memory: 15.54 GiB used: 1.57 GiB (10.1%) Init: systemd v: 237 runlevel: 5 Compilers: gcc: 7.5.0 alt: 7 Shell: bash v: 4.4.20 running in: gnome-terminal inxi: 3.0.27 mic@mic-Aspire-E5-576G:~$ Additional: To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1973234/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp