Public bug reported:
I upgraded my dual boot XPS 9870 to Ubuntu 22.04 and after a day or so
the toucpad is not recognized. I looked up the dmesg errors online, it
seems a common problem that Ubuntu had regularly over past years that a
touchpad is recognized as generic mouse and cannot be activiated.
interestingly it works in the login screen, but when the GUI starts, the
touchpad cannot be actiavted again.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-46-generic 5.15.0-46.49
ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
Uname: Linux 5.15.0-46-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: matthias 2327 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: MATE
Date: Sat Aug 20 07:30:52 2022
InstallationDate: Installed on 2019-04-04 (1233 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0489:e0a2 Foxconn / Hon Hai
Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp.
Integrated_Webcam_HD
Bus 001 Device 004: ID 27c6:5385 Shenzhen Goodix Technology Co.,Ltd.
Fingerprint Reader
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 13 9370
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-46-generic
root=UUID=9b991c55-5313-4aa3-97a2-032ff0701df3 ro quiet splash
mem_sleep_default=deep vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.15.0-46-generic N/A
linux-backports-modules-5.15.0-46-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.4
SourcePackage: linux
UpgradeStatus: Upgraded to jammy on 2022-08-13 (6 days ago)
dmi.bios.date: 12/09/2021
dmi.bios.release: 1.18
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.18.0
dmi.board.name: 0H0VG3
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.18.0:bd12/09/2021:br1.18:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0H0VG3:rvrA00:cvnDellInc.:ct10:cvr:sku07E6:
dmi.product.family: XPS
dmi.product.name: XPS 13 9370
dmi.product.sku: 07E6
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1987158
Title:
touchpad does not work after distupgrade to 22.04
Status in linux package in Ubuntu:
New
Bug description:
I upgraded my dual boot XPS 9870 to Ubuntu 22.04 and after a day or so
the toucpad is not recognized. I looked up the dmesg errors online, it
seems a common problem that Ubuntu had regularly over past years that
a touchpad is recognized as generic mouse and cannot be activiated.
interestingly it works in the login screen, but when the GUI starts,
the touchpad cannot be actiavted again.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-46-generic 5.15.0-46.49
ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
Uname: Linux 5.15.0-46-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: matthias 2327 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: MATE
Date: Sat Aug 20 07:30:52 2022
InstallationDate: Installed on 2019-04-04 (1233 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0489:e0a2 Foxconn / Hon Hai
Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp.
Integrated_Webcam_HD
Bus 001 Device 004: ID 27c6:5385 Shenzhen Goodix Technology Co.,Ltd.
Fingerprint Reader
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 13 9370
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-46-generic
root=UUID=9b991c55-5313-4aa3-97a2-032ff0701df3 ro quiet splash
mem_sleep_default=deep vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.15.0-46-generic N/A
linux-backports-modules-5.15.0-46-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.4
SourcePackage: linux
UpgradeStatus: Upgraded to jammy on 2022-08-13 (6 days ago)
dmi.bios.date: 12/09/2021
dmi.bios.release: 1.18
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.18.0
dmi.board.name: 0H0VG3
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.18.0:bd12/09/2021:br1.18:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0H0VG3:rvrA00:cvnDellInc.:ct10:cvr:sku07E6:
dmi.product.family: XPS
dmi.product.name: XPS 13 9370
dmi.product.sku: 07E6
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1987158/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
