I have reported the same problem, but they just don't want to fix this.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1550879
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https://bugs.launchpad.net/bugs/1565994
Anybody is going to fix this, please?
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https://bugs.launchpad.net/bugs/1555099
Title:
CPU soft lockup when using lspci
Status in linux package in Ubuntu:
Confirmed
Bug
Public bug reported:
When using command of pm-suspend, the machine might be suspended, but
cannot be waken either by clicking the keyboard or power button.
Sometimes the suspension will fail too.
ProblemType: KernelOops
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-8-generic 4.4.0-8.23
But actually, suspend and resume doesn't work. Not sure if the bug
provided useful info.
** Changed in: linux (Ubuntu)
Status: Confirmed => New
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apport information
** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1555099/+attachment/4594989/+files/ProcInterrupts.txt
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apport information
** Attachment added: "IwConfig.txt"
https://bugs.launchpad.net/bugs/1555099/+attachment/4594983/+files/IwConfig.txt
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apport information
** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1555099/+attachment/4594985/+files/Lspci.txt
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apport information
** Attachment added: "PulseList.txt"
https://bugs.launchpad.net/bugs/1555099/+attachment/4594991/+files/PulseList.txt
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apport information
** Attachment added: "CRDA.txt"
https://bugs.launchpad.net/bugs/1555099/+attachment/4594981/+files/CRDA.txt
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apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1555099/+attachment/4594987/+files/ProcCpuinfo.txt
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apport information
** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1555099/+attachment/4594993/+files/UdevDb.txt
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apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1555099/+attachment/4594994/+files/WifiSyslog.txt
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** Attachment added: "JournalErrors.txt"
https://bugs.launchpad.net/bugs/1555099/+attachment/4594984/+files/JournalErrors.txt
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** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1555099/+attachment/4594990/+files/ProcModules.txt
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** Attachment added: "RfKill.txt"
https://bugs.launchpad.net/bugs/1555099/+attachment/4594992/+files/RfKill.txt
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** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1555099/+attachment/4594982/+files/CurrentDmesg.txt
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** Attachment added: "Lsusb.txt"
https://bugs.launchpad.net/bugs/1555099/+attachment/4594986/+files/Lsusb.txt
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apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1555099/+attachment/4594988/+files/ProcEnviron.txt
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apport information
** Tags added: apport-collected xenial
** Description changed:
Kernel:
4.4.0-10-generic
Machine:
Dell Inspiron 15 i7559
CPU:
Intel i5-6300hq
Note:
The soft lockup happened a lot, like using lshw, during installation, when
powering off, etc..
+ ---
+
Can you please which information I am missing but not just changing the
bug status?
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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After updating bios, my machine still cannot suspend. I saw nothing in
syslog or kern.log, though I want to provide some more logs.
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https://bugs.launchpad.net/bugs/1550879
Sorry, forgot about the command
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Title:
[Dell Inc. Inspiron 7559] suspend/resume failure
Status in linux package in Ubuntu:
$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
1.1.5
01/14/2016
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Title:
[Dell Inc. Inspiron 7559]
No, I tested it several times on 14.04 LTS, it did succeeded for once,
but other times, it doesn't work, behaving the same as 16.04.
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Do I just need to execute the tests and append the content of
/sys/kernel/debug/suspend_stats?
I tried the tests on another computer, looks like there's no output and
the content of the file didn't change at all.
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the output of pm test
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Title:
[Dell Inc. Inspiron 7559] suspend/resume failure
Status in linux package in Ubuntu:
Incomplete
cat /proc/acpi/wakeup
Device S-state Status Sysfs node
PEG2 S4*disabled
PEGP S4*disabled
RP09 S4*disabled
PXSX S4*disabled
RP10 S4*disabled
PXSX S4*disabled
RP11 S4*disabled
PXSX S4*disabled
RP12 S4*disabled
PXSX
** Attachment added: "pmtest_output"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1550879/+attachment/4599397/+files/pmtest_output
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suspension failed in any way, first clipping my laptop screen doesn't
work, executing pm-suspend or clicking the suspend button in gnome don't
work either.
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The bug still exists using:
kernel 4.5.0-040500rc7
** Tags added: kernel-bug-exists-upstream-4.5.0-040500-rc7
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Can you see comment 16, 17 and 18?
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https://bugs.launchpad.net/bugs/1550879
Title:
[Dell Inc. Inspiron 7559] suspend/resume failure
Status in linux package in Ubuntu:
I did all the tests, which part is missing?
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Title:
[Dell
1. All those information has been provided in the comments, I don't
understand what you mean. Anyway, I will answer those questions one by
one.
Which part of the process does the issue occur with, the suspend to ram, or
resuming from?
suspend to ram
2. Please advise how you suspended
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Title:
[Dell Inc. Inspiron 7559] suspend/resume failure
Public bug reported:
Kernel:
4.4.0-10-generic
Machine:
Dell Inspiron 15 i7559
CPU:
Intel i5-6300hq
Note:
The soft lockup happened a lot, like using lshw, during installation, when
powering off, etc..
** Affects: linux-meta (Ubuntu)
Importance: Undecided
Status: New
**
Which part?
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Title:
[Dell Inc. Inspiron 7559] suspend/resume failure
Status in linux package in Ubuntu:
Incomplete
Bug
Tested on the 4.5 rc7 kernel, problem still exists.
I think this is quite serious, since some programs invoked lspci and
which caused my computer to hang as well.
** Tags added: kernel-bug-exists-upstream-4.5rc7
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Title:
[Dell Inc. Inspiron 7559] suspend/resume failure
This problem is driving me crazy. Looks like this is related to the
nvidia driver. You can shut down the system with 3rd party nvidia driver
installed in recovery x mode. However, you cannot enter normal mode at
all.
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I dont think the gpu can be called low end, it's pretty new nvidia
gtx960m.
I am not saying the cause it's in the log, but just some clue about the
bug, you cannot tell all the problems just from logs.
By the way, if I set nomodeset without a nvidia driver, then the system
can be shutdown every
Do we have a plan when this will be fixed?
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https://bugs.launchpad.net/bugs/1530405
Title:
NMI watchdog: BUG: soft lockup - CPU#0 stuck for 22s! [kerneloops:814]
Status
One problem for the method in #44, the fan very easily get spinning all
the time if nouveau is blacklisted. So I have the enable it. I don't
think this is a sensible workaround.
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@lpturoyo,
Do you need to install Nvidia drivers and does it mean you cannot update
any packages? Also after installing the new kernel, does it only has
shutdown problem or it also has boot problem.
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@lpturoyo
Thank you very much, I can shutdown normally now. And my system was
already installing the latest packages before blacklisting nouveau, so
it should be safe to update.
Nonetheless, the shutdown problem should be related to nouveau.
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@seccanj, thank you very much bro, you are a life saver.
Now my machine can shutdown and even suspend, it finally became an
usable machine.
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@seccanj， sorry, I @ the wrong person, I haven't try this distribution
yet. I tried the method in #48
@lpturoyo, thank you very much.
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