Hi Joseph,
Thank you for looking into it. Can't answer yet - I'll have to boot 4.4
kernel and run it for two days at least to make sure - going to start
tonight. Also will attach more logs - apport-collect didn't work with
mainline kernel.
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apport information
** Tags added: apport-collected
** Description changed:
After upgrading from Ubuntu 16.04 to 18.04, I've noticed that CPU and
GPU fans suddenly go full throttle. It doesn't seem to depend on
temperature, could happen when 32 °C reported, sometimes the laptop can
work
Or should it be done with standard Ubuntu kernel, not mainline?
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Title:
CPU/GPU Fans suddenly go 100% RPM on Asus ROG G752VT
apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1775717/+attachment/5152450/+files/ProcEnviron.txt
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Well, the fans just went 100% on kernel 4.4.14-040414-generic after about a day
of normal operation.
Any advice on what other information to collect?
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apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1775717/+attachment/5152956/+files/ProcCpuinfo.txt
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apport information
** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1775717/+attachment/5152959/+files/ProcInterrupts.txt
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apport information
** Attachment added: "PulseList.txt"
https://bugs.launchpad.net/bugs/1775717/+attachment/5152961/+files/PulseList.txt
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apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1775717/+attachment/5152964/+files/WifiSyslog.txt
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apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1775717/+attachment/5152957/+files/ProcCpuinfoMinimal.txt
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powertop results
** Attachment added: "out.csv"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1775717/+attachment/5152965/+files/out.csv
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Hi Christopher,
> 1) Regarding the use of non-default kernel parameter:
> acpi_backlight=vendor
>
> Is this required for something? If you boot without this parameter does this
> change anything?
I've added acpi_backlight=vendor to kernel parameters because once the
laptop didn't restore screen
Public bug reported:
After upgrading from Ubuntu 16.04 to 18.04, I've noticed that CPU and
GPU fans suddenly go full throttle. It doesn't seem to depend on
temperature, could happen when 32 °C reported, sometimes the laptop can
work for day or two without this issue, but eventually it happens.
apport information
** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1775717/+attachment/5152963/+files/UdevDb.txt
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apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1775717/+attachment/5152958/+files/ProcEnviron.txt
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apport information
** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1775717/+attachment/5152960/+files/ProcModules.txt
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apport information
** Attachment added: "IwConfig.txt"
https://bugs.launchpad.net/bugs/1775717/+attachment/5152953/+files/IwConfig.txt
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apport information
** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1775717/+attachment/5152954/+files/Lspci.txt
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apport information
** Description changed:
After upgrading from Ubuntu 16.04 to 18.04, I've noticed that CPU and
GPU fans suddenly go full throttle. It doesn't seem to depend on
temperature, could happen when 32 °C reported, sometimes the laptop can
work for day or two without this
apport information
** Attachment added: "Lsusb.txt"
https://bugs.launchpad.net/bugs/1775717/+attachment/5152955/+files/Lsusb.txt
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apport information
** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1775717/+attachment/5152952/+files/CurrentDmesg.txt
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apport information
** Attachment added: "RfKill.txt"
https://bugs.launchpad.net/bugs/1775717/+attachment/5152962/+files/RfKill.txt
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apport information
** Attachment added: "CRDA.txt"
https://bugs.launchpad.net/bugs/1775717/+attachment/5152951/+files/CRDA.txt
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Hi Kai-Feng,
Thank you for looking into this. I've done the steps you've described,
however I'm not sure everything worked as it should:
# powertop --auto-tune
modprobe cpufreq_stats failedLoaded 0 prior measurements
Cannot load from file /var/cache/powertop/saved_parameters.powertop
File will
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Title:
CPU/GPU Fans suddenly go 100% RPM on Asus ROG G752VT
Christopher,
1) On 16.04 I was using nvidia driver from Ubuntu packages, but can't really
remember what version. I'm not sure if the history of package installation is
recorded somewhere.
On the other hand, I can try running 16.04 from USB stick with several
different versions of the driver.
Regarding 2) - I've managed to install nouveau driver with reasonable
performance, will post in a while if the issue is reproducible.
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With nouveau driver and 3d-party software dropped (asus_fan.ko and nbfc)
the issue is the same.
$ lsmod|grep nouveau
nouveau 1716224 14
mxm_wmi16384 1 nouveau
ttm 106496 1 nouveau
drm_kms_helper172032 1 nouveau
drm
For the record - dropped all 3d-party fan-controlling software, issue still
present with mainline kernel 4.16.18 and nvidia driver 396.51.
Wasn't lucky enough to boot 4.18-rc
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To my utter disappointment, it happens in both 4.18.5 and 4.4.5. Last
one is really weird - I'm 100% sure that it didn't happen in Ubuntu
16.04. Now I'm going to downgrade the whole distro to 16.04 LTS and see.
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Regarding 2) - no 3d-party fan software on 16.04.
3) - running on 4.4.5-040405-generic now, but not for very long, can't be sure
yet if the issue is still present or not.
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5 days ago I've installed Ubuntu 16.0.1 with kernel 4.4.0-21-generic on
the second disk. No updates to kernel or libs were installed. So far no
fan issue appeared. Also, 16.04 correctly goes to sleep when lid is
closed which was not always the case with 18.04.
Also, probably not related, but I
Oops, sorry for typo. Ubuntu 16.04.1
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Title:
CPU/GPU Fans suddenly go 100% RPM on Asus ROG G752VT
Status in linux package in
So, running 16.04.1 with 4.4.0-21-generic since October, 22 - fans work just
fine and laptop is more silent in general. Today tried to install exactly the
same kernel - 4.4.0-21-generic in 18.04. Installed ok, but it freezes just
after booting, even in single-user mode, with both nvidia and
Will do
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Title:
CPU/GPU Fans suddenly go 100% RPM on Asus ROG G752VT
Status in linux package in Ubuntu:
Incomplete
Bug
Ok, uninstalled thermald version 1.7 on Ubuntu 18.04 (kernel 4.4.0-21-generic)
and installed version 1.5 from Ubuntu 16.04.
Ran for several hours under various loads, some gaming included, all was fine.
Closed the lid, the laptop went to sleep, opened after couple of hours ->
laptop immediately
> So I guess C-State failed to enter deeper state after suspend? Please
let ASUS know the issue.
Sorry, I certainly miss the point here. Could you please be a little bit
more specific - what exactly should I let ASUS know, if it was addressed
to me after all?
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I've kept both, will give it a try soon.
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Title:
CPU/GPU Fans suddenly go 100% RPM on Asus ROG G752VT
Status in linux package
Ok, managed to make 18.04 run on the kernel from 16.04
$ uname -a
Linux rog 4.4.0-21-generic #37-Ubuntu SMP Mon Apr 18 18:33:37 UTC 2016 x86_64
x86_64 x86_64 GNU/Linux
$ cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=18.04
DISTRIB_CODENAME=bionic
DISTRIB_DESCRIPTION="Ubuntu 18.04.1 LTS"
Apparently, fans go 100% on Ubuntu 18.04 even with 4.4.0-21-generic kernel.
I'm out of ideas...
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Title:
CPU/GPU Fans suddenly go
Guess I have to wait for Nvidia driver update - latest driver does not
compile under 4.20 and nouveau just lacks performance and the laptop is
really needed so I can't just let it run and not actually use it and
wait for fans to kick in (or not)
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Just for the record - 18.10 with 4.18.0-16-generic has this bug as well.
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Title:
CPU/GPU Fans suddenly go 100% RPM on Asus ROG
> I think you already have tried to take the fans by fancontrol.
The problem is - after the fans go 100%, they aren't controllable any
more.
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> Does anyone know is it reproducible with ubuntu 19.04?
It is
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Title:
CPU/GPU Fans suddenly go 100% RPM on Asus ROG G752VT
> ASUS relased new BIOS version - 307 -
> https://www.asus.com/uk/ROG-Republic-Of-Gamers/ROG-
> G752VT/HelpDesk_BIOS/
> Can someone check it?
Upgraded, will post the effect on the fan issue.
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Well, no. It didn't help. Full throttle after 12 minutes.
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Title:
CPU/GPU Fans suddenly go 100% RPM on Asus ROG G752VT
Status
Regarding 1) :
$ uname -a
Linux rog 5.4.0-050400rc5-generic #201910271430 SMP Sun Oct 27 18:33:09 UTC
2019 x86_64 x86_64 x86_64 GNU/Linux
and issue is still present.
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Ubuntu 19.10, kernel 5.3.0-19-generic - still the same.
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Title:
CPU/GPU Fans suddenly go 100% RPM on Asus ROG G752VT
Status in
Regarding 2) :
$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
G752VT.307
04/26/2019
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Title:
CPU/GPU
> Does anyone know is it reproducible with ubuntu 20.04?
I just upgraded to 20.04. Running kernel 5.6.0-050600rc6-generic (tried 5.6.0,
but it has wifi problems, so switched back)
The fan issue is still there.
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