[Kernel-packages] [Bug 1239765] Re: Resume fails on HP Envy DV6 notebook (AMD APU)
James D., could you please provide the full computer model as noted on the sticker (ex. HP ENVY dv6-7312nr Notebook PC)? ** Description changed: Latest Ubuntu 13.10 - Suspend works when closing screen, upon resume everything seems to resume except the display which remains blank. - Adjusting brightness does nothing and needs a hard reboot. This does - NOT happen when using latest catalyst proprietary drivers (however those + Adjusting brightness does nothing and needs a hard reboot. + + WORKAROUND: Use latest catalyst proprietary drivers (however those drivers cannot adjust screen brightness). - So, i'm assuming this is an open source radeon driver bug, but not - completely certain. - - - Ubuntu 3.11.0-12.19-generic 3.11.3 - --- + --- ApportVersion: 2.12.5-0ubuntu2 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC1: jd 2318 F pulseaudio - /dev/snd/controlC0: jd 2318 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC1: jd 2318 F pulseaudio + /dev/snd/controlC0: jd 2318 F pulseaudio DistroRelease: Ubuntu 13.10 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=08290fb8-81e0-4e9e-ac28-d35205f9e401 InstallationDate: Installed on 2013-04-28 (168 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: Hewlett-Packard HP ENVY dv6 Notebook PC MarkForUpload: True Package: linux (not installed) ProcEnviron: - LANGUAGE=en_US - TERM=xterm - PATH=(custom, no user) - LANG=en_US.UTF-8 - SHELL=/bin/bash + LANGUAGE=en_US + TERM=xterm + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1 vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 PulseList: - Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied - No PulseAudio daemon running, or not running as session daemon. + Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied + No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: - linux-restricted-modules-3.11.0-12-generic N/A - linux-backports-modules-3.11.0-12-generic N/A - linux-firmware 1.116 + linux-restricted-modules-3.11.0-12-generic N/A + linux-backports-modules-3.11.0-12-generic N/A + linux-firmware 1.116 RfKill: - 0: phy0: Wireless LAN - Soft blocked: no - Hard blocked: no + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no Tags: saucy Uname: Linux 3.11.0-12-generic x86_64 UpgradeStatus: Upgraded to saucy on 2013-10-13 (0 days ago) UserGroups: - + dmi.bios.date: 12/19/2012 dmi.bios.vendor: Insyde dmi.bios.version: F.22 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 182D dmi.board.vendor: Hewlett-Packard dmi.board.version: 55.25 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.22:bd12/19/2012:svnHewlett-Packard:pnHPENVYdv6NotebookPC:pvr088B1130591620100:rvnHewlett-Packard:rn182D:rvr55.25:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP ENVY dv6 Notebook PC dmi.product.version: 088B1130591620100 dmi.sys.vendor: Hewlett-Packard ** Tags added: needs-full-computer-model needs-upstream-testing regression-potential ** Tags removed: regression-potential ** Tags added: regression-release ** Tags added: kernel-bug-exists-upstream-v3.12-rc5 ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete ** Attachment removed: lspci-vnvn.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1239765/+attachment/3877815/+files/lspci-vnvn.log -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1239765 Title: Resume fails on HP Envy DV6 notebook (AMD APU) Status in “linux” package in Ubuntu: Incomplete Bug description: Latest Ubuntu 13.10 - Suspend works when closing screen, upon resume everything seems to resume except the display which remains blank. Adjusting brightness does nothing and needs a hard reboot. WORKAROUND: Use latest catalyst proprietary drivers (however those drivers cannot adjust screen brightness). --- ApportVersion: 2.12.5-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jd 2318 F pulseaudio /dev/snd/controlC0: jd 2318 F pulseaudio DistroRelease: Ubuntu 13.10 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=08290fb8-81e0-4e9e-ac28-d35205f9e401
[Kernel-packages] [Bug 1239765] Re: Resume fails on HP Envy DV6 notebook (AMD APU)
James D., as per http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132lc=encc=usdlc=ensw_lang=product=5318906#N1910 an update is available for your BIOS (F.29). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If not, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Tags added: bios-outdated-f.29 ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete ** Summary changed: - Resume fails on HP Envy DV6 notebook (AMD APU) + [HP ENVY dv6-7220us Notebook PC] Resume fails -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1239765 Title: [HP ENVY dv6-7220us Notebook PC] Resume fails Status in “linux” package in Ubuntu: Incomplete Bug description: Latest Ubuntu 13.10 - Suspend works when closing screen, upon resume everything seems to resume except the display which remains blank. Adjusting brightness does nothing and needs a hard reboot. WORKAROUND: Use latest catalyst proprietary drivers (however those drivers cannot adjust screen brightness). --- ApportVersion: 2.12.5-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jd 2318 F pulseaudio /dev/snd/controlC0: jd 2318 F pulseaudio DistroRelease: Ubuntu 13.10 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=08290fb8-81e0-4e9e-ac28-d35205f9e401 InstallationDate: Installed on 2013-04-28 (168 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: Hewlett-Packard HP ENVY dv6 Notebook PC MarkForUpload: True Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1 vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.11.0-12-generic N/A linux-backports-modules-3.11.0-12-generic N/A linux-firmware 1.116 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: saucy Uname: Linux 3.11.0-12-generic x86_64 UpgradeStatus: Upgraded to saucy on 2013-10-13 (0 days ago) UserGroups: dmi.bios.date: 12/19/2012 dmi.bios.vendor: Insyde dmi.bios.version: F.22 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 182D dmi.board.vendor: Hewlett-Packard dmi.board.version: 55.25 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.22:bd12/19/2012:svnHewlett-Packard:pnHPENVYdv6NotebookPC:pvr088B1130591620100:rvnHewlett-Packard:rn182D:rvr55.25:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP ENVY dv6 Notebook PC dmi.product.version: 088B1130591620100 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1239765/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1239765] Re: Resume fails on HP Envy DV6 notebook (AMD APU)
Did this issue occur in a previous version of Ubuntu, or is this a new issue? Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.12 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. Once testing of the upstream kernel is complete, please mark this bug as Confirmed. Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc5-saucy/ ** Changed in: linux (Ubuntu) Importance: Undecided = Medium ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1239765 Title: Resume fails on HP Envy DV6 notebook (AMD APU) Status in “linux” package in Ubuntu: Incomplete Bug description: Latest Ubuntu 13.10 - Suspend works when closing screen, upon resume everything seems to resume except the display which remains blank. Adjusting brightness does nothing and needs a hard reboot. This does NOT happen when using latest catalyst proprietary drivers (however those drivers cannot adjust screen brightness). So, i'm assuming this is an open source radeon driver bug, but not completely certain. Ubuntu 3.11.0-12.19-generic 3.11.3 --- ApportVersion: 2.12.5-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jd 2318 F pulseaudio /dev/snd/controlC0: jd 2318 F pulseaudio DistroRelease: Ubuntu 13.10 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=08290fb8-81e0-4e9e-ac28-d35205f9e401 InstallationDate: Installed on 2013-04-28 (168 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: Hewlett-Packard HP ENVY dv6 Notebook PC MarkForUpload: True Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1 vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.11.0-12-generic N/A linux-backports-modules-3.11.0-12-generic N/A linux-firmware 1.116 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: saucy Uname: Linux 3.11.0-12-generic x86_64 UpgradeStatus: Upgraded to saucy on 2013-10-13 (0 days ago) UserGroups: dmi.bios.date: 12/19/2012 dmi.bios.vendor: Insyde dmi.bios.version: F.22 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 182D dmi.board.vendor: Hewlett-Packard dmi.board.version: 55.25 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.22:bd12/19/2012:svnHewlett-Packard:pnHPENVYdv6NotebookPC:pvr088B1130591620100:rvnHewlett-Packard:rn182D:rvr55.25:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP ENVY dv6 Notebook PC dmi.product.version: 088B1130591620100 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1239765/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1239765] Re: Resume fails on HP Envy DV6 notebook (AMD APU)
No it worked fine on 13.04 .. this began when I upgraded to 13.10. I will try to get time to test the mainline kernel, I do use this machine during the week though so might not be able to until the weekend. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1239765 Title: Resume fails on HP Envy DV6 notebook (AMD APU) Status in “linux” package in Ubuntu: Incomplete Bug description: Latest Ubuntu 13.10 - Suspend works when closing screen, upon resume everything seems to resume except the display which remains blank. Adjusting brightness does nothing and needs a hard reboot. This does NOT happen when using latest catalyst proprietary drivers (however those drivers cannot adjust screen brightness). So, i'm assuming this is an open source radeon driver bug, but not completely certain. Ubuntu 3.11.0-12.19-generic 3.11.3 --- ApportVersion: 2.12.5-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jd 2318 F pulseaudio /dev/snd/controlC0: jd 2318 F pulseaudio DistroRelease: Ubuntu 13.10 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=08290fb8-81e0-4e9e-ac28-d35205f9e401 InstallationDate: Installed on 2013-04-28 (168 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: Hewlett-Packard HP ENVY dv6 Notebook PC MarkForUpload: True Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1 vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.11.0-12-generic N/A linux-backports-modules-3.11.0-12-generic N/A linux-firmware 1.116 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: saucy Uname: Linux 3.11.0-12-generic x86_64 UpgradeStatus: Upgraded to saucy on 2013-10-13 (0 days ago) UserGroups: dmi.bios.date: 12/19/2012 dmi.bios.vendor: Insyde dmi.bios.version: F.22 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 182D dmi.board.vendor: Hewlett-Packard dmi.board.version: 55.25 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.22:bd12/19/2012:svnHewlett-Packard:pnHPENVYdv6NotebookPC:pvr088B1130591620100:rvnHewlett-Packard:rn182D:rvr55.25:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP ENVY dv6 Notebook PC dmi.product.version: 088B1130591620100 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1239765/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1239765] Re: Resume fails on HP Envy DV6 notebook (AMD APU)
Just tested with the mainline kernel you linked, same behavior... screen never turns back on, like before I can enter my password and hear the toggle sounds when changing volume, wifi led lights up, so it appears all is well besides the screen not coming back on. ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1239765 Title: Resume fails on HP Envy DV6 notebook (AMD APU) Status in “linux” package in Ubuntu: Confirmed Bug description: Latest Ubuntu 13.10 - Suspend works when closing screen, upon resume everything seems to resume except the display which remains blank. Adjusting brightness does nothing and needs a hard reboot. This does NOT happen when using latest catalyst proprietary drivers (however those drivers cannot adjust screen brightness). So, i'm assuming this is an open source radeon driver bug, but not completely certain. Ubuntu 3.11.0-12.19-generic 3.11.3 --- ApportVersion: 2.12.5-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jd 2318 F pulseaudio /dev/snd/controlC0: jd 2318 F pulseaudio DistroRelease: Ubuntu 13.10 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=08290fb8-81e0-4e9e-ac28-d35205f9e401 InstallationDate: Installed on 2013-04-28 (168 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: Hewlett-Packard HP ENVY dv6 Notebook PC MarkForUpload: True Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1 vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.11.0-12-generic N/A linux-backports-modules-3.11.0-12-generic N/A linux-firmware 1.116 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: saucy Uname: Linux 3.11.0-12-generic x86_64 UpgradeStatus: Upgraded to saucy on 2013-10-13 (0 days ago) UserGroups: dmi.bios.date: 12/19/2012 dmi.bios.vendor: Insyde dmi.bios.version: F.22 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 182D dmi.board.vendor: Hewlett-Packard dmi.board.version: 55.25 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.22:bd12/19/2012:svnHewlett-Packard:pnHPENVYdv6NotebookPC:pvr088B1130591620100:rvnHewlett-Packard:rn182D:rvr55.25:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP ENVY dv6 Notebook PC dmi.product.version: 088B1130591620100 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1239765/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1239765] Re: Resume fails on HP Envy DV6 notebook (AMD APU)
apport information ** Tags added: apport-collected saucy ** Description changed: Latest Ubuntu 13.10 - Suspend works when closing screen, upon resume everything seems to resume except the display which remains blank. Adjusting brightness does nothing and needs a hard reboot. This does NOT happen when using latest catalyst proprietary drivers (however those drivers cannot adjust screen brightness). So, i'm assuming this is an open source radeon driver bug, but not completely certain. Ubuntu 3.11.0-12.19-generic 3.11.3 + --- + ApportVersion: 2.12.5-0ubuntu2 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC1: jd 2318 F pulseaudio + /dev/snd/controlC0: jd 2318 F pulseaudio + DistroRelease: Ubuntu 13.10 + EcryptfsInUse: Yes + HibernationDevice: RESUME=UUID=08290fb8-81e0-4e9e-ac28-d35205f9e401 + InstallationDate: Installed on 2013-04-28 (168 days ago) + InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) + MachineType: Hewlett-Packard HP ENVY dv6 Notebook PC + MarkForUpload: True + Package: linux (not installed) + ProcEnviron: + LANGUAGE=en_US + TERM=xterm + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 radeondrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1 vt.handoff=7 + ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 + PulseList: + Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied + No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-3.11.0-12-generic N/A + linux-backports-modules-3.11.0-12-generic N/A + linux-firmware 1.116 + RfKill: + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no + Tags: saucy + Uname: Linux 3.11.0-12-generic x86_64 + UpgradeStatus: Upgraded to saucy on 2013-10-13 (0 days ago) + UserGroups: + + dmi.bios.date: 12/19/2012 + dmi.bios.vendor: Insyde + dmi.bios.version: F.22 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: 182D + dmi.board.vendor: Hewlett-Packard + dmi.board.version: 55.25 + dmi.chassis.asset.tag: Chassis Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: Hewlett-Packard + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnInsyde:bvrF.22:bd12/19/2012:svnHewlett-Packard:pnHPENVYdv6NotebookPC:pvr088B1130591620100:rvnHewlett-Packard:rn182D:rvr55.25:cvnHewlett-Packard:ct10:cvrChassisVersion: + dmi.product.name: HP ENVY dv6 Notebook PC + dmi.product.version: 088B1130591620100 + dmi.sys.vendor: Hewlett-Packard ** Attachment added: AlsaInfo.txt https://bugs.launchpad.net/bugs/1239765/+attachment/3877848/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1239765 Title: Resume fails on HP Envy DV6 notebook (AMD APU) Status in “linux” package in Ubuntu: Confirmed Bug description: Latest Ubuntu 13.10 - Suspend works when closing screen, upon resume everything seems to resume except the display which remains blank. Adjusting brightness does nothing and needs a hard reboot. This does NOT happen when using latest catalyst proprietary drivers (however those drivers cannot adjust screen brightness). So, i'm assuming this is an open source radeon driver bug, but not completely certain. Ubuntu 3.11.0-12.19-generic 3.11.3 --- ApportVersion: 2.12.5-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jd 2318 F pulseaudio /dev/snd/controlC0: jd 2318 F pulseaudio DistroRelease: Ubuntu 13.10 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=08290fb8-81e0-4e9e-ac28-d35205f9e401 InstallationDate: Installed on 2013-04-28 (168 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: Hewlett-Packard HP ENVY dv6 Notebook PC MarkForUpload: True Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1 vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.11.0-12-generic N/A linux-backports-modules-3.11.0-12-generic N/A linux-firmware 1.116 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard