[Kernel-packages] [Bug 1318477] Re: XPS 15 9530 wakes from sleep after exactly 24 hours + 3-5 seconds
** Tags added: bios-outdated-a04 ** Description changed: - This feels related to https://bugs.launchpad.net/dell- - sputnik/+bug/1161962 but there are some differences making me think that - a new bug is warranted - the aforementioned link relates to Saucy on an - XPS 13; my instance is Trusty on an XPS 15. The aforementioned link - indicates a wait of about 40 minutes to resume; this one occurs after 24 - hours + 3-5 seconds. - - System is an XPS 15 9530, 16 GB RAM, 512 GB SSD. Trusty, fresh install - from scratch (not an upgrade over Saucy). - - Symptoms: The system will wake itself from sleep after very nearly - exactly 24 hours, + / - 10 seconds or so. /var/log/pm-suspend.log will - show this: - - [...] + Symptoms: The system will wake itself from sleep after very nearly exactly 24 hours, + / - 10 seconds or so. /var/log/pm-suspend.log will show this: Sat May 10 22:08:49 MDT 2014: performing suspend Sun May 11 22:08:54 MDT 2014: Awake. - [..] In this case the system has resumed after 24 hours and 5 seconds with no - user request to do so. + user request to do so. Steps to reproduce: Suspend machine by closing + lid. The system can be plugged in to charge while it is suspended, and + then subsequently unplugged, but the suspend occurs on battery power, + and when the resume occurs the system is also not plugged in. I have not + tested other permutations. No other action is necessary. The system will + randomly resume 24 hours + 3-5 seconds later. - Steps to reproduce: Suspend machine by closing lid. The system can be - plugged in to charge while it is suspended, and then subsequently - unplugged, but the suspend occurs on battery power, and when the resume - occurs the system is also not plugged in. I have not tested other - permutations. No other action is necessary. The system will randomly - resume 24 hours + 3-5 seconds later. - - Observed behavior: As noted above - Desired behavior: The system does not resume until the lid is opened. - - Other notes: I have observed this occurring with the laptop in a sleeve while on an airplane, which is concerning. - --- + --- ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC1: dpoler 2444 F pulseaudio - /dev/snd/pcmC1D0p: dpoler 2444 F...m pulseaudio - /dev/snd/controlC0: dpoler 2444 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC1: dpoler 2444 F pulseaudio + /dev/snd/pcmC1D0p: dpoler 2444 F...m pulseaudio + /dev/snd/controlC0: dpoler 2444 F pulseaudio CurrentDesktop: Unity CurrentDmesg: - Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied - dmesg: write failed: Broken pipe + Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied + dmesg: write failed: Broken pipe DistroRelease: Ubuntu 14.04 EcryptfsInUse: Yes InstallationDate: Installed on 2014-05-06 (6 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. XPS 15 9530 NonfreeKernelModules: nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=02812295-4462-4c5a-9e17-32d49164caf2 ro acpi=force quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 Tags: trusty Uname: Linux 3.13.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: bumblebee libvirtd sudo WifiSyslog: - + _MarkForUpload: True dmi.bios.date: 09/17/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A00 dmi.board.name: XPS 15 9530 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA00:bd09/17/2013:svnDellInc.:pnXPS159530:pvrA00:rvnDellInc.:rnXPS159530:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: XPS 15 9530 dmi.product.version: A00 dmi.sys.vendor: Dell Inc. - --- - ApportVersion: 2.14.1-0ubuntu3 - Architecture: amd64 - AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC1: dpoler 2444 F pulseaudio - /dev/snd/controlC0: dpoler 2444 F pulseaudio - DistroRelease: Ubuntu 14.04 - EcryptfsInUse: Yes - InstallationDate: Installed on 2014-05-06 (6 days ago) - InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) - MachineType: Dell Inc. XPS 15 9530 - NonfreeKernelModules: nvidia - Package: linux (not installed) - ProcEnviron: - LANGUAGE=en_US - TERM=xterm - PATH=(custom, no user) - LANG=en_US.UTF-8 - SHELL=/bin/bash - ProcFB: 0 inteldrmfb - ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed
[Kernel-packages] [Bug 1318477] Re: XPS 15 9530 wakes from sleep after exactly 24 hours + 3-5 seconds
** Also affects: linux (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1318477 Title: XPS 15 9530 wakes from sleep after exactly 24 hours + 3-5 seconds Status in Dell Sputnik: New Status in “linux” package in Ubuntu: New Bug description: This feels related to https://bugs.launchpad.net/dell- sputnik/+bug/1161962 but there are some differences making me think that a new bug is warranted - the aforementioned link relates to Saucy on an XPS 13; my instance is Trusty on an XPS 15. The aforementioned link indicates a wait of about 40 minutes to resume; this one occurs after 24 hours + 3-5 seconds. System is an XPS 15 9530, 16 GB RAM, 512 GB SSD. Trusty, fresh install from scratch (not an upgrade over Saucy). Symptoms: The system will wake itself from sleep after very nearly exactly 24 hours, + / - 10 seconds or so. /var/log/pm-suspend.log will show this: [...] Sat May 10 22:08:49 MDT 2014: performing suspend Sun May 11 22:08:54 MDT 2014: Awake. [..] In this case the system has resumed after 24 hours and 5 seconds with no user request to do so. Steps to reproduce: Suspend machine by closing lid. The system can be plugged in to charge while it is suspended, and then subsequently unplugged, but the suspend occurs on battery power, and when the resume occurs the system is also not plugged in. I have not tested other permutations. No other action is necessary. The system will randomly resume 24 hours + 3-5 seconds later. Observed behavior: As noted above Desired behavior: The system does not resume until the lid is opened. Other notes: I have observed this occurring with the laptop in a sleeve while on an airplane, which is concerning. To manage notifications about this bug go to: https://bugs.launchpad.net/dell-sputnik/+bug/1318477/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1318477] Re: XPS 15 9530 wakes from sleep after exactly 24 hours + 3-5 seconds
apport information ** Tags added: apport-collected trusty ** Description changed: This feels related to https://bugs.launchpad.net/dell- sputnik/+bug/1161962 but there are some differences making me think that a new bug is warranted - the aforementioned link relates to Saucy on an XPS 13; my instance is Trusty on an XPS 15. The aforementioned link indicates a wait of about 40 minutes to resume; this one occurs after 24 hours + 3-5 seconds. System is an XPS 15 9530, 16 GB RAM, 512 GB SSD. Trusty, fresh install from scratch (not an upgrade over Saucy). Symptoms: The system will wake itself from sleep after very nearly exactly 24 hours, + / - 10 seconds or so. /var/log/pm-suspend.log will show this: [...] Sat May 10 22:08:49 MDT 2014: performing suspend Sun May 11 22:08:54 MDT 2014: Awake. [..] In this case the system has resumed after 24 hours and 5 seconds with no user request to do so. Steps to reproduce: Suspend machine by closing lid. The system can be plugged in to charge while it is suspended, and then subsequently unplugged, but the suspend occurs on battery power, and when the resume occurs the system is also not plugged in. I have not tested other permutations. No other action is necessary. The system will randomly resume 24 hours + 3-5 seconds later. Observed behavior: As noted above Desired behavior: The system does not resume until the lid is opened. - Other notes: I have observed this occurring with the laptop in a sleeve - while on an airplane, which is concerning. + Other notes: I have observed this occurring with the laptop in a sleeve while on an airplane, which is concerning. + --- + ApportVersion: 2.14.1-0ubuntu3 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC1: dpoler 2444 F pulseaudio + /dev/snd/pcmC1D0p: dpoler 2444 F...m pulseaudio + /dev/snd/controlC0: dpoler 2444 F pulseaudio + CurrentDesktop: Unity + CurrentDmesg: + Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied + dmesg: write failed: Broken pipe + DistroRelease: Ubuntu 14.04 + EcryptfsInUse: Yes + InstallationDate: Installed on 2014-05-06 (6 days ago) + InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) + MachineType: Dell Inc. XPS 15 9530 + NonfreeKernelModules: nvidia + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=02812295-4462-4c5a-9e17-32d49164caf2 ro acpi=force quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 + Tags: trusty + Uname: Linux 3.13.0-24-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: bumblebee libvirtd sudo + WifiSyslog: + + _MarkForUpload: True + dmi.bios.date: 09/17/2013 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A00 + dmi.board.name: XPS 15 9530 + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 8 + dmi.chassis.vendor: Dell Inc. + dmi.chassis.version: Not Specified + dmi.modalias: dmi:bvnDellInc.:bvrA00:bd09/17/2013:svnDellInc.:pnXPS159530:pvrA00:rvnDellInc.:rnXPS159530:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: + dmi.product.name: XPS 15 9530 + dmi.product.version: A00 + dmi.sys.vendor: Dell Inc. ** Attachment added: AlsaInfo.txt https://bugs.launchpad.net/bugs/1318477/+attachment/4111438/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1318477 Title: XPS 15 9530 wakes from sleep after exactly 24 hours + 3-5 seconds Status in Dell Sputnik: New Status in “linux” package in Ubuntu: Confirmed Bug description: This feels related to https://bugs.launchpad.net/dell- sputnik/+bug/1161962 but there are some differences making me think that a new bug is warranted - the aforementioned link relates to Saucy on an XPS 13; my instance is Trusty on an XPS 15. The aforementioned link indicates a wait of about 40 minutes to resume; this one occurs after 24 hours + 3-5 seconds. System is an XPS 15 9530, 16 GB RAM, 512 GB SSD. Trusty, fresh install from scratch (not an upgrade over Saucy). Symptoms: The system will wake itself from sleep after very nearly exactly 24 hours, + / - 10 seconds or so. /var/log/pm-suspend.log will show this: [...] Sat May 10 22:08:49 MDT 2014: performing suspend Sun May 11 22:08:54 MDT 2014: Awake. [..] In this case the system has resumed after 24 hours and 5 seconds with no user request to do so. Steps to reproduce: Suspend machine by closing lid. The system can be plugged in to charge while it is suspended, and then subsequently unplugged, but the suspend occurs on battery power, and when the resume occurs the system is also not
[Kernel-packages] [Bug 1318477] Re: XPS 15 9530 wakes from sleep after exactly 24 hours + 3-5 seconds
** Tags added: kernel-key ** Changed in: linux (Ubuntu) Importance: Undecided = High -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1318477 Title: XPS 15 9530 wakes from sleep after exactly 24 hours + 3-5 seconds Status in Dell Sputnik: New Status in “linux” package in Ubuntu: Confirmed Bug description: This feels related to https://bugs.launchpad.net/dell- sputnik/+bug/1161962 but there are some differences making me think that a new bug is warranted - the aforementioned link relates to Saucy on an XPS 13; my instance is Trusty on an XPS 15. The aforementioned link indicates a wait of about 40 minutes to resume; this one occurs after 24 hours + 3-5 seconds. System is an XPS 15 9530, 16 GB RAM, 512 GB SSD. Trusty, fresh install from scratch (not an upgrade over Saucy). Symptoms: The system will wake itself from sleep after very nearly exactly 24 hours, + / - 10 seconds or so. /var/log/pm-suspend.log will show this: [...] Sat May 10 22:08:49 MDT 2014: performing suspend Sun May 11 22:08:54 MDT 2014: Awake. [..] In this case the system has resumed after 24 hours and 5 seconds with no user request to do so. Steps to reproduce: Suspend machine by closing lid. The system can be plugged in to charge while it is suspended, and then subsequently unplugged, but the suspend occurs on battery power, and when the resume occurs the system is also not plugged in. I have not tested other permutations. No other action is necessary. The system will randomly resume 24 hours + 3-5 seconds later. Observed behavior: As noted above Desired behavior: The system does not resume until the lid is opened. Other notes: I have observed this occurring with the laptop in a sleeve while on an airplane, which is concerning. --- ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dpoler 2444 F pulseaudio /dev/snd/pcmC1D0p: dpoler 2444 F...m pulseaudio /dev/snd/controlC0: dpoler 2444 F pulseaudio CurrentDesktop: Unity CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied dmesg: write failed: Broken pipe DistroRelease: Ubuntu 14.04 EcryptfsInUse: Yes InstallationDate: Installed on 2014-05-06 (6 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. XPS 15 9530 NonfreeKernelModules: nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=02812295-4462-4c5a-9e17-32d49164caf2 ro acpi=force quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 Tags: trusty Uname: Linux 3.13.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: bumblebee libvirtd sudo WifiSyslog: _MarkForUpload: True dmi.bios.date: 09/17/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A00 dmi.board.name: XPS 15 9530 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA00:bd09/17/2013:svnDellInc.:pnXPS159530:pvrA00:rvnDellInc.:rnXPS159530:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: XPS 15 9530 dmi.product.version: A00 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dpoler 2444 F pulseaudio /dev/snd/controlC0: dpoler 2444 F pulseaudio DistroRelease: Ubuntu 14.04 EcryptfsInUse: Yes InstallationDate: Installed on 2014-05-06 (6 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. XPS 15 9530 NonfreeKernelModules: nvidia Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=02812295-4462-4c5a-9e17-32d49164caf2 ro acpi=force quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.13.0-24-generic N/A linux-backports-modules-3.13.0-24-generic N/A linux-firmware 1.127 Tags: trusty Uname: Linux 3.13.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh
[Kernel-packages] [Bug 1318477] Re: XPS 15 9530 wakes from sleep after exactly 24 hours + 3-5 seconds
Has this system ever had any prior Ubuntu releases installed on it, or is Trusty the first? Can you also see if this issue happens while the system is connected to AC power for 24 hours? There are a couple of initial triaging steps we can perform. One would be to test the latest mainline kernel to see if this bug is already fixed upstream. If it is not, we should also find out if this is a regression. If it is a regression, we can bisect to find the commit that introduced this. So in addition to testing this bug with AC power, can you also test the latest mainline kernel, which can be downloaded from: http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc5-utopic/ Just let me know if you have any issues or questions installing that kernel. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1318477 Title: XPS 15 9530 wakes from sleep after exactly 24 hours + 3-5 seconds Status in Dell Sputnik: New Status in “linux” package in Ubuntu: Confirmed Bug description: This feels related to https://bugs.launchpad.net/dell- sputnik/+bug/1161962 but there are some differences making me think that a new bug is warranted - the aforementioned link relates to Saucy on an XPS 13; my instance is Trusty on an XPS 15. The aforementioned link indicates a wait of about 40 minutes to resume; this one occurs after 24 hours + 3-5 seconds. System is an XPS 15 9530, 16 GB RAM, 512 GB SSD. Trusty, fresh install from scratch (not an upgrade over Saucy). Symptoms: The system will wake itself from sleep after very nearly exactly 24 hours, + / - 10 seconds or so. /var/log/pm-suspend.log will show this: [...] Sat May 10 22:08:49 MDT 2014: performing suspend Sun May 11 22:08:54 MDT 2014: Awake. [..] In this case the system has resumed after 24 hours and 5 seconds with no user request to do so. Steps to reproduce: Suspend machine by closing lid. The system can be plugged in to charge while it is suspended, and then subsequently unplugged, but the suspend occurs on battery power, and when the resume occurs the system is also not plugged in. I have not tested other permutations. No other action is necessary. The system will randomly resume 24 hours + 3-5 seconds later. Observed behavior: As noted above Desired behavior: The system does not resume until the lid is opened. Other notes: I have observed this occurring with the laptop in a sleeve while on an airplane, which is concerning. --- ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dpoler 2444 F pulseaudio /dev/snd/pcmC1D0p: dpoler 2444 F...m pulseaudio /dev/snd/controlC0: dpoler 2444 F pulseaudio CurrentDesktop: Unity CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied dmesg: write failed: Broken pipe DistroRelease: Ubuntu 14.04 EcryptfsInUse: Yes InstallationDate: Installed on 2014-05-06 (6 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. XPS 15 9530 NonfreeKernelModules: nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=02812295-4462-4c5a-9e17-32d49164caf2 ro acpi=force quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 Tags: trusty Uname: Linux 3.13.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: bumblebee libvirtd sudo WifiSyslog: _MarkForUpload: True dmi.bios.date: 09/17/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A00 dmi.board.name: XPS 15 9530 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA00:bd09/17/2013:svnDellInc.:pnXPS159530:pvrA00:rvnDellInc.:rnXPS159530:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: XPS 15 9530 dmi.product.version: A00 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dpoler 2444 F pulseaudio /dev/snd/controlC0: dpoler 2444 F pulseaudio DistroRelease: Ubuntu 14.04 EcryptfsInUse: Yes InstallationDate: Installed on 2014-05-06 (6 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. XPS 15 9530 NonfreeKernelModules: nvidia Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine:
[Kernel-packages] [Bug 1318477] Re: XPS 15 9530 wakes from sleep after exactly 24 hours + 3-5 seconds
Some additional requests. Can you review your BIOS settings to see if there is an automatic wakeup set there? Also, is the system waking up 24 hours from the time it is suspended, or does it wakeup at the same time of day? Just trying to see if an external USB device is waking it at a specific time. One last thing, the Firmware Test Suite can dump some CMOS data to see if wakeup is set. If possible, can you install fwts and run the following: sudo fwts cmosdump Then attach the output. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1318477 Title: XPS 15 9530 wakes from sleep after exactly 24 hours + 3-5 seconds Status in Dell Sputnik: New Status in “linux” package in Ubuntu: Confirmed Bug description: This feels related to https://bugs.launchpad.net/dell- sputnik/+bug/1161962 but there are some differences making me think that a new bug is warranted - the aforementioned link relates to Saucy on an XPS 13; my instance is Trusty on an XPS 15. The aforementioned link indicates a wait of about 40 minutes to resume; this one occurs after 24 hours + 3-5 seconds. System is an XPS 15 9530, 16 GB RAM, 512 GB SSD. Trusty, fresh install from scratch (not an upgrade over Saucy). Symptoms: The system will wake itself from sleep after very nearly exactly 24 hours, + / - 10 seconds or so. /var/log/pm-suspend.log will show this: [...] Sat May 10 22:08:49 MDT 2014: performing suspend Sun May 11 22:08:54 MDT 2014: Awake. [..] In this case the system has resumed after 24 hours and 5 seconds with no user request to do so. Steps to reproduce: Suspend machine by closing lid. The system can be plugged in to charge while it is suspended, and then subsequently unplugged, but the suspend occurs on battery power, and when the resume occurs the system is also not plugged in. I have not tested other permutations. No other action is necessary. The system will randomly resume 24 hours + 3-5 seconds later. Observed behavior: As noted above Desired behavior: The system does not resume until the lid is opened. Other notes: I have observed this occurring with the laptop in a sleeve while on an airplane, which is concerning. --- ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dpoler 2444 F pulseaudio /dev/snd/pcmC1D0p: dpoler 2444 F...m pulseaudio /dev/snd/controlC0: dpoler 2444 F pulseaudio CurrentDesktop: Unity CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied dmesg: write failed: Broken pipe DistroRelease: Ubuntu 14.04 EcryptfsInUse: Yes InstallationDate: Installed on 2014-05-06 (6 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. XPS 15 9530 NonfreeKernelModules: nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=02812295-4462-4c5a-9e17-32d49164caf2 ro acpi=force quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 Tags: trusty Uname: Linux 3.13.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: bumblebee libvirtd sudo WifiSyslog: _MarkForUpload: True dmi.bios.date: 09/17/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A00 dmi.board.name: XPS 15 9530 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA00:bd09/17/2013:svnDellInc.:pnXPS159530:pvrA00:rvnDellInc.:rnXPS159530:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: XPS 15 9530 dmi.product.version: A00 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dpoler 2444 F pulseaudio /dev/snd/controlC0: dpoler 2444 F pulseaudio DistroRelease: Ubuntu 14.04 EcryptfsInUse: Yes InstallationDate: Installed on 2014-05-06 (6 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. XPS 15 9530 NonfreeKernelModules: nvidia Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=02812295-4462-4c5a-9e17-32d49164caf2 ro acpi=force quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 PulseList: Error: command ['pacmd', 'list'] failed with exit code
Re: [Kernel-packages] [Bug 1318477] Re: XPS 15 9530 wakes from sleep after exactly 24 hours + 3-5 seconds
I will test but it will be several days before I am able to do so - I'm at ODS and the laptop is my daily driver. It has previously had Saucy installed. On Tuesday, May 13, 2014, Joseph Salisbury joseph.salisb...@canonical.com wrote: Has this system ever had any prior Ubuntu releases installed on it, or is Trusty the first? Can you also see if this issue happens while the system is connected to AC power for 24 hours? There are a couple of initial triaging steps we can perform. One would be to test the latest mainline kernel to see if this bug is already fixed upstream. If it is not, we should also find out if this is a regression. If it is a regression, we can bisect to find the commit that introduced this. So in addition to testing this bug with AC power, can you also test the latest mainline kernel, which can be downloaded from: http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc5-utopic/ Just let me know if you have any issues or questions installing that kernel. -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1318477 Title: XPS 15 9530 wakes from sleep after exactly 24 hours + 3-5 seconds Status in Dell Sputnik: New Status in “linux” package in Ubuntu: Confirmed Bug description: This feels related to https://bugs.launchpad.net/dell- sputnik/+bug/1161962 but there are some differences making me think that a new bug is warranted - the aforementioned link relates to Saucy on an XPS 13; my instance is Trusty on an XPS 15. The aforementioned link indicates a wait of about 40 minutes to resume; this one occurs after 24 hours + 3-5 seconds. System is an XPS 15 9530, 16 GB RAM, 512 GB SSD. Trusty, fresh install from scratch (not an upgrade over Saucy). Symptoms: The system will wake itself from sleep after very nearly exactly 24 hours, + / - 10 seconds or so. /var/log/pm-suspend.log will show this: [...] Sat May 10 22:08:49 MDT 2014: performing suspend Sun May 11 22:08:54 MDT 2014: Awake. [..] In this case the system has resumed after 24 hours and 5 seconds with no user request to do so. Steps to reproduce: Suspend machine by closing lid. The system can be plugged in to charge while it is suspended, and then subsequently unplugged, but the suspend occurs on battery power, and when the resume occurs the system is also not plugged in. I have not tested other permutations. No other action is necessary. The system will randomly resume 24 hours + 3-5 seconds later. Observed behavior: As noted above Desired behavior: The system does not resume until the lid is opened. Other notes: I have observed this occurring with the laptop in a sleeve while on an airplane, which is concerning. --- ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dpoler 2444 F pulseaudio /dev/snd/pcmC1D0p: dpoler 2444 F...m pulseaudio /dev/snd/controlC0: dpoler 2444 F pulseaudio CurrentDesktop: Unity CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied dmesg: write failed: Broken pipe DistroRelease: Ubuntu 14.04 EcryptfsInUse: Yes InstallationDate: Installed on 2014-05-06 (6 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. XPS 15 9530 NonfreeKernelModules: nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=02812295-4462-4c5a-9e17-32d49164caf2 ro acpi=force quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 Tags: trusty Uname: Linux 3.13.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: bumblebee libvirtd sudo WifiSyslog: _MarkForUpload: True dmi.bios.date: 09/17/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A00 dmi.board.name: XPS 15 9530 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA00:bd09/17/2013:svnDellInc.:pnXPS159530:pvrA00:rvnDellInc.:rnXPS159530:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: XPS 15 9530 dmi.product.version: A00 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dpoler 2444 F pulseaudio /de -- Dan Poler Sent from my mobile device -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1318477
