[Kernel-packages] [Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2017-07-11 Thread Cruz Fernandez
Looks like nowadays you can download this firmware files from microsoft
site? (this can enable us to automate this installation somehow on
Ubuntu, AFAIK).

1. a Github site that generates this files 
https://github.com/winterheart/broadcom-bt-firmware
2. the Microsoft URL: 
http://www.catalog.update.microsoft.com/Search.aspx?q=Broadcom+bluetooth

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1589889

Title:
  Bluetooth search gets nothing on Dell XPS 15 9550

Status in bluez package in Ubuntu:
  Confirmed

Bug description:
  Title: Bluetooth search gets nothing on Dell XPS 15 9550

  Summary:
  Bluetooth search gets nothing on Dell XPS 15 9550

  Steps:
  1. Open Bluetooth Setting
  2. Click "+" to search nearby bluetooth devices

  Expected results: BT search could get nearby BT devices

  Actual results: Nothing shows from BT search

  Additional information:
  BT device:
  Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp.
  Couldn't open device, some information will be missing
  Device Descriptor:
    bLength18
    bDescriptorType 1
    bcdUSB   2.00
    bDeviceClass  255 Vendor Specific Class
    bDeviceSubClass 1
    bDeviceProtocol 1
    bMaxPacketSize064
    idVendor   0x0a5c Broadcom Corp.
    idProduct  0x6410

  CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8x)

  GPU: 00:02.0 VGA compatible controller: Intel Corporation HD Graphics
  530 (rev 06)

  Manufacturer: Dell

  ProductName: XPS 15 9550

  BiosVersion: 01.02.00

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[Kernel-packages] [Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-10-03 Thread ethan.hsieh
** Changed in: bluez (Ubuntu)
   Status: In Progress => Confirmed

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1589889

Title:
  Bluetooth search gets nothing on Dell XPS 15 9550

Status in bluez package in Ubuntu:
  Confirmed

Bug description:
  Title: Bluetooth search gets nothing on Dell XPS 15 9550

  Summary:
  Bluetooth search gets nothing on Dell XPS 15 9550

  Steps:
  1. Open Bluetooth Setting
  2. Click "+" to search nearby bluetooth devices

  Expected results: BT search could get nearby BT devices

  Actual results: Nothing shows from BT search

  Additional information:
  BT device:
  Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp.
  Couldn't open device, some information will be missing
  Device Descriptor:
    bLength18
    bDescriptorType 1
    bcdUSB   2.00
    bDeviceClass  255 Vendor Specific Class
    bDeviceSubClass 1
    bDeviceProtocol 1
    bMaxPacketSize064
    idVendor   0x0a5c Broadcom Corp.
    idProduct  0x6410

  CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8x)

  GPU: 00:02.0 VGA compatible controller: Intel Corporation HD Graphics
  530 (rev 06)

  Manufacturer: Dell

  ProductName: XPS 15 9550

  BiosVersion: 01.02.00

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-09-30 Thread ethan.hsieh
** Changed in: bluez (Ubuntu)
   Status: Confirmed => In Progress

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1589889

Title:
  Bluetooth search gets nothing on Dell XPS 15 9550

Status in bluez package in Ubuntu:
  In Progress

Bug description:
  Title: Bluetooth search gets nothing on Dell XPS 15 9550

  Summary:
  Bluetooth search gets nothing on Dell XPS 15 9550

  Steps:
  1. Open Bluetooth Setting
  2. Click "+" to search nearby bluetooth devices

  Expected results: BT search could get nearby BT devices

  Actual results: Nothing shows from BT search

  Additional information:
  BT device:
  Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp.
  Couldn't open device, some information will be missing
  Device Descriptor:
    bLength18
    bDescriptorType 1
    bcdUSB   2.00
    bDeviceClass  255 Vendor Specific Class
    bDeviceSubClass 1
    bDeviceProtocol 1
    bMaxPacketSize064
    idVendor   0x0a5c Broadcom Corp.
    idProduct  0x6410

  CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8x)

  GPU: 00:02.0 VGA compatible controller: Intel Corporation HD Graphics
  530 (rev 06)

  Manufacturer: Dell

  ProductName: XPS 15 9550

  BiosVersion: 01.02.00

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-09-19 Thread Pascal Morin
@Ethan

4$ got the system (@home). He will send it to the office this week so
you can investigate the problem.

** Changed in: bluez (Ubuntu)
   Importance: Undecided => Medium

** Changed in: bluez (Ubuntu)
 Assignee: (unassigned) => ethan.hsieh (ethan.hsieh)

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1589889

Title:
  Bluetooth search gets nothing on Dell XPS 15 9550

Status in bluez package in Ubuntu:
  Confirmed

Bug description:
  Title: Bluetooth search gets nothing on Dell XPS 15 9550

  Summary:
  Bluetooth search gets nothing on Dell XPS 15 9550

  Steps:
  1. Open Bluetooth Setting
  2. Click "+" to search nearby bluetooth devices

  Expected results: BT search could get nearby BT devices

  Actual results: Nothing shows from BT search

  Additional information:
  BT device:
  Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp.
  Couldn't open device, some information will be missing
  Device Descriptor:
    bLength18
    bDescriptorType 1
    bcdUSB   2.00
    bDeviceClass  255 Vendor Specific Class
    bDeviceSubClass 1
    bDeviceProtocol 1
    bMaxPacketSize064
    idVendor   0x0a5c Broadcom Corp.
    idProduct  0x6410

  CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8x)

  GPU: 00:02.0 VGA compatible controller: Intel Corporation HD Graphics
  530 (rev 06)

  Manufacturer: Dell

  ProductName: XPS 15 9550

  BiosVersion: 01.02.00

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-07-08 Thread Cruz Fernandez
Updated firmware with latest one (version 481).

Same as last one, decompress it, and ensure the permissions are correct
on:

-rw-r--r-- 1 root root 54734 may 19 21:22 /lib/firmware/brcm/BCM-
0a5c-6410.hcd

When loaded you should see something this on 'dmesg' like:

[ 6828.577574] Bluetooth: hci0: BCM (001.001.005) build 0481

After more digging on how this works, looks like several broadcom chips
have similar problems to load this type of files (bug #1129865, bug
#1065400). According to a question in askubuntu (also best place of how
the procedure to produce this .hcd files)
http://askubuntu.com/questions/632336/bluetooth-broadcom-43142-isnt-
working-on-ubuntu , there are some legal problems that don't allow this
firmware files to be added to the Ubuntu installation

Thanks a lot to @bertusrex on
http://ubuntuforums.org/showthread.php?t=2317843=13514092#post13514092
for getting into windows and getting us the firmware file.

** Attachment added: "version 481 of firmware bluetooth"
   
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1589889/+attachment/4697483/+files/BCM-0a5c-6410_481.zip

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1589889

Title:
  Bluetooth search gets nothing on Dell XPS 15 9550

Status in bluez package in Ubuntu:
  Confirmed

Bug description:
  Title: Bluetooth search gets nothing on Dell XPS 15 9550

  Summary:
  Bluetooth search gets nothing on Dell XPS 15 9550

  Steps:
  1. Open Bluetooth Setting
  2. Click "+" to search nearby bluetooth devices

  Expected results: BT search could get nearby BT devices

  Actual results: Nothing shows from BT search

  Additional information:
  BT device:
  Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp.
  Couldn't open device, some information will be missing
  Device Descriptor:
    bLength18
    bDescriptorType 1
    bcdUSB   2.00
    bDeviceClass  255 Vendor Specific Class
    bDeviceSubClass 1
    bDeviceProtocol 1
    bMaxPacketSize064
    idVendor   0x0a5c Broadcom Corp.
    idProduct  0x6410

  CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8x)

  GPU: 00:02.0 VGA compatible controller: Intel Corporation HD Graphics
  530 (rev 06)

  Manufacturer: Dell

  ProductName: XPS 15 9550

  BiosVersion: 01.02.00

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-15 Thread Cruz Fernandez
After even more digging, looks like the problem is with a parameter that
I suspect the tlp package (when using the computer without AC, on
battery-saving mode) and the command powertop --autotune are modifying:

Autosuspend for USB device BCM2045A0 [Broadcom Corp]

I've seen last message o my machine, but others have reported:

Autosuspend for USB device BCM920703 Bluetooth 4.1 [Broadcom Corp]

I think adding the file /lib/firmware/brcm/BCM-0a5c-6410.hcd fixes the
problem, but there might be other solutions (like not-installing tlp
package yet!!)

http://ubuntuforums.org/showthread.php?t=2301071=13458279#post13458279

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1589889

Title:
  Bluetooth search gets nothing on Dell XPS 15 9550

Status in bluez package in Ubuntu:
  Confirmed

Bug description:
  Title: Bluetooth search gets nothing on Dell XPS 15 9550

  Summary:
  Bluetooth search gets nothing on Dell XPS 15 9550

  Steps:
  1. Open Bluetooth Setting
  2. Click "+" to search nearby bluetooth devices

  Expected results: BT search could get nearby BT devices

  Actual results: Nothing shows from BT search

  Additional information:
  BT device:
  Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp.
  Couldn't open device, some information will be missing
  Device Descriptor:
    bLength18
    bDescriptorType 1
    bcdUSB   2.00
    bDeviceClass  255 Vendor Specific Class
    bDeviceSubClass 1
    bDeviceProtocol 1
    bMaxPacketSize064
    idVendor   0x0a5c Broadcom Corp.
    idProduct  0x6410

  CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8x)

  GPU: 00:02.0 VGA compatible controller: Intel Corporation HD Graphics
  530 (rev 06)

  Manufacturer: Dell

  ProductName: XPS 15 9550

  BiosVersion: 01.02.00

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1589889/+subscriptions

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[Kernel-packages] [Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-15 Thread Cruz Fernandez
After even more digging, looks like the problem is with a parameter that
I suspect the tlp package (when using the computer without AC, on
battery-saving mode) and the command powertop --autotune are modifying:

Autosuspend for USB device BCM2045A0 [Broadcom Corp]

I've seen last message o my machine, but others have reported:

Autosuspend for USB device BCM920703 Bluetooth 4.1 [Broadcom Corp]

I think adding the file /lib/firmware/brcm/BCM-0a5c-6410.hcd fixes the
problem, but there might be other solutions (like not-installing tlp
package yet!!)

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1589889

Title:
  Bluetooth search gets nothing on Dell XPS 15 9550

Status in bluez package in Ubuntu:
  Confirmed

Bug description:
  Title: Bluetooth search gets nothing on Dell XPS 15 9550

  Summary:
  Bluetooth search gets nothing on Dell XPS 15 9550

  Steps:
  1. Open Bluetooth Setting
  2. Click "+" to search nearby bluetooth devices

  Expected results: BT search could get nearby BT devices

  Actual results: Nothing shows from BT search

  Additional information:
  BT device:
  Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp.
  Couldn't open device, some information will be missing
  Device Descriptor:
    bLength18
    bDescriptorType 1
    bcdUSB   2.00
    bDeviceClass  255 Vendor Specific Class
    bDeviceSubClass 1
    bDeviceProtocol 1
    bMaxPacketSize064
    idVendor   0x0a5c Broadcom Corp.
    idProduct  0x6410

  CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8x)

  GPU: 00:02.0 VGA compatible controller: Intel Corporation HD Graphics
  530 (rev 06)

  Manufacturer: Dell

  ProductName: XPS 15 9550

  BiosVersion: 01.02.00

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-14 Thread Cruz Fernandez
After some digging, as suggested in 
http://ubuntuforums.org/showthread.php?t=2317843 says:
"""
Following https://bbs.archlinux.org/viewtopic.php?id=204739 I downloaded the 
missing firmware file (thanks @ZombieMeat) at Dropbox and copied it to 
/lib/firmware/brcm/
"""
Actually that worked. Attaching file that fixed it

** Attachment added: "bluetooth firmware for directory /lib/firmware/bcrm/"
   
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1589889/+attachment/4683974/+files/BCM-0a5c-6410.hcd

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1589889

Title:
  Bluetooth search gets nothing on Dell XPS 15 9550

Status in bluez package in Ubuntu:
  Confirmed

Bug description:
  Title: Bluetooth search gets nothing on Dell XPS 15 9550

  Summary:
  Bluetooth search gets nothing on Dell XPS 15 9550

  Steps:
  1. Open Bluetooth Setting
  2. Click "+" to search nearby bluetooth devices

  Expected results: BT search could get nearby BT devices

  Actual results: Nothing shows from BT search

  Additional information:
  BT device:
  Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp.
  Couldn't open device, some information will be missing
  Device Descriptor:
    bLength18
    bDescriptorType 1
    bcdUSB   2.00
    bDeviceClass  255 Vendor Specific Class
    bDeviceSubClass 1
    bDeviceProtocol 1
    bMaxPacketSize064
    idVendor   0x0a5c Broadcom Corp.
    idProduct  0x6410

  CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8x)

  GPU: 00:02.0 VGA compatible controller: Intel Corporation HD Graphics
  530 (rev 06)

  Manufacturer: Dell

  ProductName: XPS 15 9550

  BiosVersion: 01.02.00

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-14 Thread Cruz Fernandez
Maybe related with
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1590798 ?

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1589889

Title:
  Bluetooth search gets nothing on Dell XPS 15 9550

Status in bluez package in Ubuntu:
  Confirmed

Bug description:
  Title: Bluetooth search gets nothing on Dell XPS 15 9550

  Summary:
  Bluetooth search gets nothing on Dell XPS 15 9550

  Steps:
  1. Open Bluetooth Setting
  2. Click "+" to search nearby bluetooth devices

  Expected results: BT search could get nearby BT devices

  Actual results: Nothing shows from BT search

  Additional information:
  BT device:
  Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp.
  Couldn't open device, some information will be missing
  Device Descriptor:
    bLength18
    bDescriptorType 1
    bcdUSB   2.00
    bDeviceClass  255 Vendor Specific Class
    bDeviceSubClass 1
    bDeviceProtocol 1
    bMaxPacketSize064
    idVendor   0x0a5c Broadcom Corp.
    idProduct  0x6410

  CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8x)

  GPU: 00:02.0 VGA compatible controller: Intel Corporation HD Graphics
  530 (rev 06)

  Manufacturer: Dell

  ProductName: XPS 15 9550

  BiosVersion: 01.02.00

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-14 Thread Cruz Fernandez
I'm having same issue. Is the directory mentioned part of linux-firmware
? I think the directory where the file is missing is /lib/firmware/brcm/
?

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1589889

Title:
  Bluetooth search gets nothing on Dell XPS 15 9550

Status in bluez package in Ubuntu:
  Confirmed

Bug description:
  Title: Bluetooth search gets nothing on Dell XPS 15 9550

  Summary:
  Bluetooth search gets nothing on Dell XPS 15 9550

  Steps:
  1. Open Bluetooth Setting
  2. Click "+" to search nearby bluetooth devices

  Expected results: BT search could get nearby BT devices

  Actual results: Nothing shows from BT search

  Additional information:
  BT device:
  Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp.
  Couldn't open device, some information will be missing
  Device Descriptor:
    bLength18
    bDescriptorType 1
    bcdUSB   2.00
    bDeviceClass  255 Vendor Specific Class
    bDeviceSubClass 1
    bDeviceProtocol 1
    bMaxPacketSize064
    idVendor   0x0a5c Broadcom Corp.
    idProduct  0x6410

  CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8x)

  GPU: 00:02.0 VGA compatible controller: Intel Corporation HD Graphics
  530 (rev 06)

  Manufacturer: Dell

  ProductName: XPS 15 9550

  BiosVersion: 01.02.00

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1589889/+subscriptions

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[Kernel-packages] [Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-09 Thread Anthony Wong
Firmware is missing:

[3.479417] bluetooth hci0: Direct firmware load for brcm/BCM-0a5c-6410.hcd 
failed with error -2
[3.479421] Bluetooth: hci0: BCM: Patch brcm/BCM-0a5c-6410.hcd not found

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1589889

Title:
  Bluetooth search gets nothing on Dell XPS 15 9550

Status in bluez package in Ubuntu:
  Confirmed

Bug description:
  Title: Bluetooth search gets nothing on Dell XPS 15 9550

  Summary:
  Bluetooth search gets nothing on Dell XPS 15 9550

  Steps:
  1. Open Bluetooth Setting
  2. Click "+" to search nearby bluetooth devices

  Expected results: BT search could get nearby BT devices

  Actual results: Nothing shows from BT search

  Additional information:
  BT device:
  Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp.
  Couldn't open device, some information will be missing
  Device Descriptor:
    bLength18
    bDescriptorType 1
    bcdUSB   2.00
    bDeviceClass  255 Vendor Specific Class
    bDeviceSubClass 1
    bDeviceProtocol 1
    bMaxPacketSize064
    idVendor   0x0a5c Broadcom Corp.
    idProduct  0x6410

  CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8x)

  GPU: 00:02.0 VGA compatible controller: Intel Corporation HD Graphics
  530 (rev 06)

  Manufacturer: Dell

  ProductName: XPS 15 9550

  BiosVersion: 01.02.00

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-07 Thread Nara Huang
** Package changed: ubuntu => bluez (Ubuntu)

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1589889

Title:
  Bluetooth search gets nothing on Dell XPS 15 9550

Status in bluez package in Ubuntu:
  Confirmed

Bug description:
  Title: Bluetooth search gets nothing on Dell XPS 15 9550

  Summary:
  Bluetooth search gets nothing on Dell XPS 15 9550

  Steps:
  1. Open Bluetooth Setting
  2. Click "+" to search nearby bluetooth devices

  Expected results: BT search could get nearby BT devices

  Actual results: Nothing shows from BT search

  Additional information:
  BT device:
  Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp.
  Couldn't open device, some information will be missing
  Device Descriptor:
    bLength18
    bDescriptorType 1
    bcdUSB   2.00
    bDeviceClass  255 Vendor Specific Class
    bDeviceSubClass 1
    bDeviceProtocol 1
    bMaxPacketSize064
    idVendor   0x0a5c Broadcom Corp.
    idProduct  0x6410

  CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8x)

  GPU: 00:02.0 VGA compatible controller: Intel Corporation HD Graphics
  530 (rev 06)

  Manufacturer: Dell

  ProductName: XPS 15 9550

  BiosVersion: 01.02.00

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1589889/+subscriptions

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