[Kernel-packages] [Bug 1598935] Re: Ubuntu 16.04 won't properly boot due to radeon module issue

2016-10-14 Thread Tomdkat
I have great news!  The system is now booting properly! No more 20
minute wait to login!  I noticed it with the update to the 4.4.0-42
kernel.  So, this issue might have been fixed with either that kernel
update or the previous, 4.4.0-38 kernel update.

In any event, this is no longer an issue and this bug report can be
closed out.  I'll close it, if I can.  :)

Thanks!

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https://bugs.launchpad.net/bugs/1598935

Title:
  Ubuntu 16.04 won't properly boot due to radeon module issue

Status in linux package in Ubuntu:
  Expired

Bug description:
  When I boot an Ubuntu 16.04 live DVD on a Gateway system with an AMD A6-5400K 
APU, with an integrated Radeon HD 7540D graphics adapter, I get a black screen 
with no video image. If I look at "dmesg" output, I see these messages:
  ubuntu@ubuntu:~$ dmesg | grep "UMS"
  [4.827258] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   39.561534] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   76.905778] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!

  We currently run Ubuntu 14.04.2 on the system with no issue, including
  using the "radeon" video driver.

  WORKAROUND: Boot using kernel parameter:
  nomodeset

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC0:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC1:  ubuntu 2057 F pulseaudio
  CasperVersion: 1.376
  Date: Mon Jul  4 20:08:04 2016
  LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Gateway DX4380G
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/hostname.seed boot=casper quiet splash nomodeset ---
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P11-A1
  dmi.board.name: DX4380G
  dmi.board.vendor: Gateway
  dmi.board.version: 1.02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP11-A1:bd09/04/2012:svnGateway:pnDX4380G:pvr:rvnGateway:rnDX4380G:rvr1.02:cvnGateway:ct3:cvr:
  dmi.product.name: DX4380G
  dmi.sys.vendor: Gateway

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1598935] Re: Ubuntu 16.04 won't properly boot due to radeon module issue

2016-09-30 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1598935

Title:
  Ubuntu 16.04 won't properly boot due to radeon module issue

Status in linux package in Ubuntu:
  Expired

Bug description:
  When I boot an Ubuntu 16.04 live DVD on a Gateway system with an AMD A6-5400K 
APU, with an integrated Radeon HD 7540D graphics adapter, I get a black screen 
with no video image. If I look at "dmesg" output, I see these messages:
  ubuntu@ubuntu:~$ dmesg | grep "UMS"
  [4.827258] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   39.561534] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   76.905778] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!

  We currently run Ubuntu 14.04.2 on the system with no issue, including
  using the "radeon" video driver.

  WORKAROUND: Boot using kernel parameter:
  nomodeset

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC0:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC1:  ubuntu 2057 F pulseaudio
  CasperVersion: 1.376
  Date: Mon Jul  4 20:08:04 2016
  LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Gateway DX4380G
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/hostname.seed boot=casper quiet splash nomodeset ---
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P11-A1
  dmi.board.name: DX4380G
  dmi.board.vendor: Gateway
  dmi.board.version: 1.02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP11-A1:bd09/04/2012:svnGateway:pnDX4380G:pvr:rvnGateway:rnDX4380G:rvr1.02:cvnGateway:ct3:cvr:
  dmi.product.name: DX4380G
  dmi.sys.vendor: Gateway

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1598935] Re: Ubuntu 16.04 won't properly boot due to radeon module issue

2016-08-01 Thread Christopher M. Penalver
Tomdkat, this is your report, so it's your call.

As far as I can tell, waiting 30 minutes seems an awfully lot to wait,
even if you are patient enough, and don't reboot often.

Hence, to pursue this further, you would want to perform the test
requested in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1598935/comments/11
and it wouldn't hurt to update your BIOS following
https://help.ubuntu.com/community/BIOSUpdate .

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1598935

Title:
  Ubuntu 16.04 won't properly boot due to radeon module issue

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I boot an Ubuntu 16.04 live DVD on a Gateway system with an AMD A6-5400K 
APU, with an integrated Radeon HD 7540D graphics adapter, I get a black screen 
with no video image. If I look at "dmesg" output, I see these messages:
  ubuntu@ubuntu:~$ dmesg | grep "UMS"
  [4.827258] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   39.561534] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   76.905778] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!

  We currently run Ubuntu 14.04.2 on the system with no issue, including
  using the "radeon" video driver.

  WORKAROUND: Boot using kernel parameter:
  nomodeset

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC0:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC1:  ubuntu 2057 F pulseaudio
  CasperVersion: 1.376
  Date: Mon Jul  4 20:08:04 2016
  LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Gateway DX4380G
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/hostname.seed boot=casper quiet splash nomodeset ---
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P11-A1
  dmi.board.name: DX4380G
  dmi.board.vendor: Gateway
  dmi.board.version: 1.02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP11-A1:bd09/04/2012:svnGateway:pnDX4380G:pvr:rvnGateway:rnDX4380G:rvr1.02:cvnGateway:ct3:cvr:
  dmi.product.name: DX4380G
  dmi.sys.vendor: Gateway

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1598935] Re: Ubuntu 16.04 won't properly boot due to radeon module issue

2016-07-31 Thread Tomdkat
Ok, I have another update.  I managed to get SSH setup and was able to
save some XOrg and dmesg logs.  However, I think this bug report can be
closed.  Why?  Because, I'm able to get full resolution video with the
4.4 kernel.   This is what I've found:  if I boot my Ubuntu 16.04.1
system normally, with "quiet splash" set in the GRUB default config file
(/etc/default/grub), I'll eventually get full resolution video on
terminal #7 *but* only after about 30 mins.

Here's the situation:

1)  I boot the system normally
2)  I get a black screen for 30 "wall clock" minutes
3)  After 30 mins, if I press Ctrl-Alt-F7, I get the Ubuntu login screen
4)  I login as normal and get the Unity desktop at full resolution

So, I'm not sure why it takes 30 minutes for things to work but this is
the case.  We don't reboot the system very often, so this might not be a
huge deal even though we will want to get this fixed, at some point.

So, from the perspective of this being a kernel bug, I'm not sure this
bug report is valid.   How do we proceed?

Thanks!

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1598935

Title:
  Ubuntu 16.04 won't properly boot due to radeon module issue

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I boot an Ubuntu 16.04 live DVD on a Gateway system with an AMD A6-5400K 
APU, with an integrated Radeon HD 7540D graphics adapter, I get a black screen 
with no video image. If I look at "dmesg" output, I see these messages:
  ubuntu@ubuntu:~$ dmesg | grep "UMS"
  [4.827258] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   39.561534] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   76.905778] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!

  We currently run Ubuntu 14.04.2 on the system with no issue, including
  using the "radeon" video driver.

  WORKAROUND: Boot using kernel parameter:
  nomodeset

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC0:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC1:  ubuntu 2057 F pulseaudio
  CasperVersion: 1.376
  Date: Mon Jul  4 20:08:04 2016
  LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Gateway DX4380G
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/hostname.seed boot=casper quiet splash nomodeset ---
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P11-A1
  dmi.board.name: DX4380G
  dmi.board.vendor: Gateway
  dmi.board.version: 1.02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP11-A1:bd09/04/2012:svnGateway:pnDX4380G:pvr:rvnGateway:rnDX4380G:rvr1.02:cvnGateway:ct3:cvr:
  dmi.product.name: DX4380G
  dmi.sys.vendor: Gateway

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1598935] Re: Ubuntu 16.04 won't properly boot due to radeon module issue

2016-07-24 Thread Tomdkat
Ok, I _finally_ have an update on this.  I put another hard drive into
the system, booted an Ubuntu 16.04.1 live DVD I burned today, and
installed Ubuntu 16.04.1 on this test hard drive.  When I booted the
live DVD, the video issue occurred, so I re-booted and specified the
"nomodeset" parameter.  After doing that, I was able to get the system
to boot and was able to successfully install Ubuntu 16.04.1.  After the
installation completed, the system booted *without* my having to specify
the "nomodeset" parameter and the monitor was running at full resolution
(1600x900 or something along those lines).   So, I thought maybe the
issue had been fixed with the 16.04.1 release of Ubuntu.  I removed the
test hard drive, reinstalled the primary hard drive, booted the system
to Ubuntu 14.04.2, and performed an _upgrade_ to Ubuntu 16.04.1.  After
the upgrade completed, the video issue returned *sigh*.  However, I'm
now able to get SSH setup so I can collect the requested logs.

I'm confused as to why a fresh install of Ubuntu 16.04.1 works but the
upgrade doesn't.  From what I understand, the AMD video driver is in the
kernel and I would think the 4.4 kernel would be the same, regardless of
the system being installed fresh vs being upgraded.

As of right now, the primary hard drive has Ubuntu 16.04.1 installed,
the video issue is present, and kernel version 4.4-31 (I believe) is
running.   Once I'm able to get SSH setup and get the logs transferred
to another system, I'll attach them to this bug report.

Thanks!

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1598935

Title:
  Ubuntu 16.04 won't properly boot due to radeon module issue

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I boot an Ubuntu 16.04 live DVD on a Gateway system with an AMD A6-5400K 
APU, with an integrated Radeon HD 7540D graphics adapter, I get a black screen 
with no video image. If I look at "dmesg" output, I see these messages:
  ubuntu@ubuntu:~$ dmesg | grep "UMS"
  [4.827258] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   39.561534] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   76.905778] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!

  We currently run Ubuntu 14.04.2 on the system with no issue, including
  using the "radeon" video driver.

  WORKAROUND: Boot using kernel parameter:
  nomodeset

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC0:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC1:  ubuntu 2057 F pulseaudio
  CasperVersion: 1.376
  Date: Mon Jul  4 20:08:04 2016
  LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Gateway DX4380G
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/hostname.seed boot=casper quiet splash nomodeset ---
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P11-A1
  dmi.board.name: DX4380G
  dmi.board.vendor: Gateway
  dmi.board.version: 1.02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP11-A1:bd09/04/2012:svnGateway:pnDX4380G:pvr:rvnGateway:rnDX4380G:rvr1.02:cvnGateway:ct3:cvr:
  dmi.product.name: DX4380G
  dmi.sys.vendor: Gateway

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1598935] Re: Ubuntu 16.04 won't properly boot due to radeon module issue

2016-07-04 Thread Tomdkat
Thanks for the reply.  With regard to SSH, I have access to only one
system, the system on which I'm booting the live DVD.  Ubuntu 14.04.2 is
installed on the system and works just fine.  So, I would prefer *not*
touching this installation.  I wanted to try the 16.04 live DVD to see
if there might be any upgrade issues, once Ubuntu 16.04.1 is available.

So, I'll see if I can get Ubuntu 16.04 installed on the current system,
using a different hard drive.  Once I'm able to do that, I'll install
the upstream kernel and will conduct tests.  I'll report back my
findings once I'm able to do so.

Thanks!

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1598935

Title:
  Ubuntu 16.04 won't properly boot due to radeon module issue

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I boot an Ubuntu 16.04 live DVD on a Gateway system with an AMD A6-5400K 
APU, with an integrated Radeon HD 7540D graphics adapter, I get a black screen 
with no video image. If I look at "dmesg" output, I see these messages:
  ubuntu@ubuntu:~$ dmesg | grep "UMS"
  [4.827258] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   39.561534] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   76.905778] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!

  We currently run Ubuntu 14.04.2 on the system with no issue, including
  using the "radeon" video driver.

  WORKAROUND: Boot using kernel parameter:
  nomodeset

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC0:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC1:  ubuntu 2057 F pulseaudio
  CasperVersion: 1.376
  Date: Mon Jul  4 20:08:04 2016
  LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Gateway DX4380G
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/hostname.seed boot=casper quiet splash nomodeset ---
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P11-A1
  dmi.board.name: DX4380G
  dmi.board.vendor: Gateway
  dmi.board.version: 1.02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP11-A1:bd09/04/2012:svnGateway:pnDX4380G:pvr:rvnGateway:rnDX4380G:rvr1.02:cvnGateway:ct3:cvr:
  dmi.product.name: DX4380G
  dmi.sys.vendor: Gateway

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1598935] Re: Ubuntu 16.04 won't properly boot due to radeon module issue

2016-07-04 Thread Tomdkat
Thanks for the reply.  Well, if I'm not getting any video I'm not sure
how I could get SSH setup but I do have something interesting to report.
When I boot the live DVD, leave the "set gfxpayload=keep" setting alone,
and remove "quiet splash" from the kernel parameters, I can get the
system to boot.  How?  I'm not sure.  I wait for there to be no sound
from the optical drive, which tells me the system has completed its
internal boot process.  Then I start pressing Ctrl-Alt-F1 through F12,
trying to switch from X terminal sessions to a text-mode login session
and eventually, I'll get a video signal, along with the desktop on the
terminal I get from Ctrl-Alt-F7 (tty 7).  So, perhaps I'm triggering
something by doing this, I'm not sure.

However, I do have a dmesg log generated *without* specifying
"nomodeset".

Now, something else worth mentioning.  I have the system setup to *not*
boot in UEFI mode, because I had problems with Ubuntu 13.04 (my first
Ubuntu release) booting in UEFI mode.  So, I disabled secure boot and
enabled the "Legacy CSM" and the system boots reliably from the hard
drive.   When I boot the Ubuntu 16.04 live DVD in non-UEFI mode, I never
get a chance to specify the kernel parameters.  When I boot the live DVD
in UEFI mode, I get a chance to specify the kernel parameters.

Thanks!

** Attachment added: "dmesg log from boot without "nomodeset" specified"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1598935/+attachment/4695585/+files/dmesg-3.log

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1598935

Title:
  Ubuntu 16.04 won't properly boot due to radeon module issue

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I boot an Ubuntu 16.04 live DVD on a Gateway system with an AMD A6-5400K 
APU, with an integrated Radeon HD 7540D graphics adapter, I get a black screen 
with no video image. If I look at "dmesg" output, I see these messages:
  ubuntu@ubuntu:~$ dmesg | grep "UMS"
  [4.827258] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   39.561534] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   76.905778] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!

  We currently run Ubuntu 14.04.2 on the system with no issue, including
  using the "radeon" video driver.

  WORKAROUND: Boot using kernel parameter:
  nomodeset

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC0:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC1:  ubuntu 2057 F pulseaudio
  CasperVersion: 1.376
  Date: Mon Jul  4 20:08:04 2016
  LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Gateway DX4380G
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/hostname.seed boot=casper quiet splash nomodeset ---
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P11-A1
  dmi.board.name: DX4380G
  dmi.board.vendor: Gateway
  dmi.board.version: 1.02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP11-A1:bd09/04/2012:svnGateway:pnDX4380G:pvr:rvnGateway:rnDX4380G:rvr1.02:cvnGateway:ct3:cvr:
  dmi.product.name: DX4380G
  dmi.sys.vendor: Gateway

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1598935] Re: Ubuntu 16.04 won't properly boot due to radeon module issue

2016-07-04 Thread Christopher M. Penalver
Tomdkat, to advise, posting with nomodeset makes the log useless.

You can try setting up SSH, so that when it boots up, even though the
video is off, you may copy the log from the running machine.

** Attachment removed: "dmesg output"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1598935/+attachment/4695538/+files/dmesg-2.log

** Attachment removed: "Xorg log file"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1598935/+attachment/4695515/+files/Xorg.0.log

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1598935

Title:
  Ubuntu 16.04 won't properly boot due to radeon module issue

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I boot an Ubuntu 16.04 live DVD on a Gateway system with an AMD A6-5400K 
APU, with an integrated Radeon HD 7540D graphics adapter, I get a black screen 
with no video image. If I look at "dmesg" output, I see these messages:
  ubuntu@ubuntu:~$ dmesg | grep "UMS"
  [4.827258] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   39.561534] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   76.905778] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!

  We currently run Ubuntu 14.04.2 on the system with no issue, including
  using the "radeon" video driver.

  WORKAROUND: Boot using kernel parameter:
  nomodeset

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC0:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC1:  ubuntu 2057 F pulseaudio
  CasperVersion: 1.376
  Date: Mon Jul  4 20:08:04 2016
  LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Gateway DX4380G
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/hostname.seed boot=casper quiet splash nomodeset ---
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P11-A1
  dmi.board.name: DX4380G
  dmi.board.vendor: Gateway
  dmi.board.version: 1.02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP11-A1:bd09/04/2012:svnGateway:pnDX4380G:pvr:rvnGateway:rnDX4380G:rvr1.02:cvnGateway:ct3:cvr:
  dmi.product.name: DX4380G
  dmi.sys.vendor: Gateway

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1598935] Re: Ubuntu 16.04 won't properly boot due to radeon module issue

2016-07-04 Thread Tomdkat
Ok, attached is the output from "dmesg" after I booted from the Ubuntu
16.04 live DVD.   Per the instructions here:

https://wiki.ubuntu.com/DebuggingKernelBoot

I changed "set gfxpayload=keep" to "set gfxpayload=text"

After doing that, the wireless network adapter didn't work.  Previously,
the wireless adapter did work but I left the "gfxpayload" setting to
"keep".  I'm using a wired Ethernet connection right now.  I also
replaced "quiet splash" with "nomodeset", since without "nomodeset", I
won't get any video.  There was no "vt.handoff" setting when I looked at
the default kernel parameters screen.

Please let me know what other information you need.

Thanks!

** Attachment added: "dmesg output"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1598935/+attachment/4695538/+files/dmesg-2.log

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1598935

Title:
  Ubuntu 16.04 won't properly boot due to radeon module issue

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I boot an Ubuntu 16.04 live DVD on a Gateway system with an AMD A6-5400K 
APU, with an integrated Radeon HD 7540D graphics adapter, I get a black screen 
with no video image. If I look at "dmesg" output, I see these messages:
  ubuntu@ubuntu:~$ dmesg | grep "UMS"
  [4.827258] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   39.561534] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   76.905778] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!

  We currently run Ubuntu 14.04.2 on the system with no issue, including
  using the "radeon" video driver.

  WORKAROUND: Boot using kernel parameter:
  nomodeset

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC0:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC1:  ubuntu 2057 F pulseaudio
  CasperVersion: 1.376
  Date: Mon Jul  4 20:08:04 2016
  LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Gateway DX4380G
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/hostname.seed boot=casper quiet splash nomodeset ---
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P11-A1
  dmi.board.name: DX4380G
  dmi.board.vendor: Gateway
  dmi.board.version: 1.02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP11-A1:bd09/04/2012:svnGateway:pnDX4380G:pvr:rvnGateway:rnDX4380G:rvr1.02:cvnGateway:ct3:cvr:
  dmi.product.name: DX4380G
  dmi.sys.vendor: Gateway

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1598935/+subscriptions

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[Kernel-packages] [Bug 1598935] Re: Ubuntu 16.04 won't properly boot due to radeon module issue

2016-07-04 Thread Tomdkat
I'll also attach the Xorg log from the system booted *without*
"nomodeset" specified.  I'll boot again with "set gfxpayload=text"
specified and will post the logs.

Thanks!

** Attachment added: "Xorg log without "nomodeset" specified"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1598935/+attachment/4695586/+files/Xorg.0.log

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1598935

Title:
  Ubuntu 16.04 won't properly boot due to radeon module issue

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I boot an Ubuntu 16.04 live DVD on a Gateway system with an AMD A6-5400K 
APU, with an integrated Radeon HD 7540D graphics adapter, I get a black screen 
with no video image. If I look at "dmesg" output, I see these messages:
  ubuntu@ubuntu:~$ dmesg | grep "UMS"
  [4.827258] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   39.561534] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   76.905778] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!

  We currently run Ubuntu 14.04.2 on the system with no issue, including
  using the "radeon" video driver.

  WORKAROUND: Boot using kernel parameter:
  nomodeset

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC0:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC1:  ubuntu 2057 F pulseaudio
  CasperVersion: 1.376
  Date: Mon Jul  4 20:08:04 2016
  LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Gateway DX4380G
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/hostname.seed boot=casper quiet splash nomodeset ---
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P11-A1
  dmi.board.name: DX4380G
  dmi.board.vendor: Gateway
  dmi.board.version: 1.02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP11-A1:bd09/04/2012:svnGateway:pnDX4380G:pvr:rvnGateway:rnDX4380G:rvr1.02:cvnGateway:ct3:cvr:
  dmi.product.name: DX4380G
  dmi.sys.vendor: Gateway

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1598935] Re: Ubuntu 16.04 won't properly boot due to radeon module issue

2016-07-04 Thread Tomdkat
Ok, this time, I have the live DVD booted with gfxpayload=text, "quiet
splash" not specified, and "nomodeset" *not* specified.  Once the
optical drive stopped making noise, I pressed Ctrl-ALt-F1 and my monitor
immediately got a signal.  I then pressed Ctrl-Alt-F7 and got to the
desktop.

I'll attach the dmesg and Xorg logs now.

Thanks!

** Attachment added: "dmesg log with gfxpayload=text and no "quiet splash" 
specified"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1598935/+attachment/4695587/+files/dmesg-4.log

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1598935

Title:
  Ubuntu 16.04 won't properly boot due to radeon module issue

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I boot an Ubuntu 16.04 live DVD on a Gateway system with an AMD A6-5400K 
APU, with an integrated Radeon HD 7540D graphics adapter, I get a black screen 
with no video image. If I look at "dmesg" output, I see these messages:
  ubuntu@ubuntu:~$ dmesg | grep "UMS"
  [4.827258] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   39.561534] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   76.905778] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!

  We currently run Ubuntu 14.04.2 on the system with no issue, including
  using the "radeon" video driver.

  WORKAROUND: Boot using kernel parameter:
  nomodeset

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC0:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC1:  ubuntu 2057 F pulseaudio
  CasperVersion: 1.376
  Date: Mon Jul  4 20:08:04 2016
  LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Gateway DX4380G
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/hostname.seed boot=casper quiet splash nomodeset ---
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P11-A1
  dmi.board.name: DX4380G
  dmi.board.vendor: Gateway
  dmi.board.version: 1.02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP11-A1:bd09/04/2012:svnGateway:pnDX4380G:pvr:rvnGateway:rnDX4380G:rvr1.02:cvnGateway:ct3:cvr:
  dmi.product.name: DX4380G
  dmi.sys.vendor: Gateway

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1598935] Re: Ubuntu 16.04 won't properly boot due to radeon module issue

2016-07-04 Thread Tomdkat
** Attachment added: "Updated Xorg log"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1598935/+attachment/4695588/+files/Xorg.0.log

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1598935

Title:
  Ubuntu 16.04 won't properly boot due to radeon module issue

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I boot an Ubuntu 16.04 live DVD on a Gateway system with an AMD A6-5400K 
APU, with an integrated Radeon HD 7540D graphics adapter, I get a black screen 
with no video image. If I look at "dmesg" output, I see these messages:
  ubuntu@ubuntu:~$ dmesg | grep "UMS"
  [4.827258] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   39.561534] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   76.905778] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!

  We currently run Ubuntu 14.04.2 on the system with no issue, including
  using the "radeon" video driver.

  WORKAROUND: Boot using kernel parameter:
  nomodeset

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC0:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC1:  ubuntu 2057 F pulseaudio
  CasperVersion: 1.376
  Date: Mon Jul  4 20:08:04 2016
  LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Gateway DX4380G
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/hostname.seed boot=casper quiet splash nomodeset ---
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P11-A1
  dmi.board.name: DX4380G
  dmi.board.vendor: Gateway
  dmi.board.version: 1.02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP11-A1:bd09/04/2012:svnGateway:pnDX4380G:pvr:rvnGateway:rnDX4380G:rvr1.02:cvnGateway:ct3:cvr:
  dmi.product.name: DX4380G
  dmi.sys.vendor: Gateway

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1598935] Re: Ubuntu 16.04 won't properly boot due to radeon module issue

2016-07-04 Thread Christopher M. Penalver
Tomdkat, I want to make sure you understand what you just said:
>"Well, if I'm not getting any video I'm not sure how I could get SSH setup..."

What is obvious is since you have a WORKAROUND, you engage it, setup
SSH, reboot without the WORKAROUND, and then capture the logs. I'm not
sure where the disconnect was on that.

Despite this, in order to allow additional upstream developers to examine the 
issue, at your earliest convenience, could you please test the latest upstream 
kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? 
Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the 
daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was 
released upstream.
4) Install instructions are available at 
https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't 
boot into the OS) please make a comment in your report about this, and continue 
to test the next most recent kernel version until you can test to the issue. 
Once you've tested the upstream kernel, please comment on which kernel version 
specifically you tested. If this issue is fixed in the mainline kernel, please 
add the following tags by clicking on the yellow circle with a black pencil 
icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.

Thank you for your understanding.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1598935

Title:
  Ubuntu 16.04 won't properly boot due to radeon module issue

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I boot an Ubuntu 16.04 live DVD on a Gateway system with an AMD A6-5400K 
APU, with an integrated Radeon HD 7540D graphics adapter, I get a black screen 
with no video image. If I look at "dmesg" output, I see these messages:
  ubuntu@ubuntu:~$ dmesg | grep "UMS"
  [4.827258] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   39.561534] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   76.905778] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!

  We currently run Ubuntu 14.04.2 on the system with no issue, including
  using the "radeon" video driver.

  WORKAROUND: Boot using kernel parameter:
  nomodeset

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC0:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC1:  ubuntu 2057 F pulseaudio
  CasperVersion: 1.376
  Date: Mon Jul  4 20:08:04 2016
  LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Gateway DX4380G
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/hostname.seed boot=casper quiet splash nomodeset ---
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P11-A1
  dmi.board.name: DX4380G
  dmi.board.vendor: Gateway
  dmi.board.version: 1.02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: 

[Kernel-packages] [Bug 1598935] Re: Ubuntu 16.04 won't properly boot due to radeon module issue

2016-07-04 Thread Christopher M. Penalver
Tomdkat, thank you for reporting this and helping make Ubuntu better.

Could you please provide the missing information following
https://wiki.ubuntu.com/DebuggingKernelBoot ? Please don't grep anything
when providing the information.

** Description changed:

- When I boot an Ubuntu 16.04 live DVD on a Gateway system with an AMD
- A6-5400K APU, with an integrated Radeon HD 7540D graphics adapter, I get
- a black screen with no video image.  If I boot the live CD with
- "nomodeset" added to the kernel parameters, the system boots and shows
- the desktop at low resolution.  If I look at "dmesg" output, I see these
- messages:
- 
+ When I boot an Ubuntu 16.04 live DVD on a Gateway system with an AMD A6-5400K 
APU, with an integrated Radeon HD 7540D graphics adapter, I get a black screen 
with no video image. If I look at "dmesg" output, I see these messages:
  ubuntu@ubuntu:~$ dmesg | grep "UMS"
  [4.827258] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   39.561534] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   76.905778] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
- ubuntu@ubuntu:~$ 
  
  We currently run Ubuntu 14.04.2 on the system with no issue, including
  using the "radeon" video driver.
+ 
+ WORKAROUND: Boot using kernel parameter:
+ nomodeset
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC2:  ubuntu 2057 F pulseaudio
-  /dev/snd/controlC0:  ubuntu 2057 F pulseaudio
-  /dev/snd/controlC1:  ubuntu 2057 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC2:  ubuntu 2057 F pulseaudio
+  /dev/snd/controlC0:  ubuntu 2057 F pulseaudio
+  /dev/snd/controlC1:  ubuntu 2057 F pulseaudio
  CasperVersion: 1.376
  Date: Mon Jul  4 20:08:04 2016
  LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Gateway DX4380G
  ProcEnviron:
-  TERM=xterm-256color
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/hostname.seed boot=casper quiet splash nomodeset ---
  PulseList:
-  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
-  No PulseAudio daemon running, or not running as session daemon.
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
-  linux-restricted-modules-4.4.0-21-generic N/A
-  linux-backports-modules-4.4.0-21-generic  N/A
-  linux-firmware1.157
+  linux-restricted-modules-4.4.0-21-generic N/A
+  linux-backports-modules-4.4.0-21-generic  N/A
+  linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P11-A1
  dmi.board.name: DX4380G
  dmi.board.vendor: Gateway
  dmi.board.version: 1.02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP11-A1:bd09/04/2012:svnGateway:pnDX4380G:pvr:rvnGateway:rnDX4380G:rvr1.02:cvnGateway:ct3:cvr:
  dmi.product.name: DX4380G
  dmi.sys.vendor: Gateway

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1598935

Title:
  Ubuntu 16.04 won't properly boot due to radeon module issue

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I boot an Ubuntu 16.04 live DVD on a Gateway system with an AMD A6-5400K 
APU, with an integrated Radeon HD 7540D graphics adapter, I get a black screen 
with no video image. If I look at "dmesg" output, I see these messages:
  ubuntu@ubuntu:~$ dmesg | grep "UMS"
  [4.827258] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   39.561534] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   76.905778] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!

  We currently run Ubuntu 14.04.2 on the system with no issue, including
  using the "radeon" video driver.

  WORKAROUND: Boot using kernel parameter:
  nomodeset

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  

[Kernel-packages] [Bug 1598935] Re: Ubuntu 16.04 won't properly boot due to radeon module issue

2016-07-04 Thread Christopher M. Penalver
** Tags added: bios-outdated-p12.a2

** Tags added: regression-release

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1598935

Title:
  Ubuntu 16.04 won't properly boot due to radeon module issue

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  When I boot an Ubuntu 16.04 live DVD on a Gateway system with an AMD
  A6-5400K APU, with an integrated Radeon HD 7540D graphics adapter, I
  get a black screen with no video image.  If I boot the live CD with
  "nomodeset" added to the kernel parameters, the system boots and shows
  the desktop at low resolution.  If I look at "dmesg" output, I see
  these messages:

  ubuntu@ubuntu:~$ dmesg | grep "UMS"
  [4.827258] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   39.561534] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   76.905778] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  ubuntu@ubuntu:~$ 

  We currently run Ubuntu 14.04.2 on the system with no issue, including
  using the "radeon" video driver.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC0:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC1:  ubuntu 2057 F pulseaudio
  CasperVersion: 1.376
  Date: Mon Jul  4 20:08:04 2016
  LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Gateway DX4380G
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/hostname.seed boot=casper quiet splash nomodeset ---
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P11-A1
  dmi.board.name: DX4380G
  dmi.board.vendor: Gateway
  dmi.board.version: 1.02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP11-A1:bd09/04/2012:svnGateway:pnDX4380G:pvr:rvnGateway:rnDX4380G:rvr1.02:cvnGateway:ct3:cvr:
  dmi.product.name: DX4380G
  dmi.sys.vendor: Gateway

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1598935] Re: Ubuntu 16.04 won't properly boot due to radeon module issue

2016-07-04 Thread Tomdkat
I'm also attaching the /var/log/Xorg.0.log file.

Thanks!

** Attachment added: "Xorg log file"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1598935/+attachment/4695515/+files/Xorg.0.log

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1598935

Title:
  Ubuntu 16.04 won't properly boot due to radeon module issue

Status in linux package in Ubuntu:
  New

Bug description:
  When I boot an Ubuntu 16.04 live DVD on a Gateway system with an AMD
  A6-5400K APU, with an integrated Radeon HD 7540D graphics adapter, I
  get a black screen with no video image.  If I boot the live CD with
  "nomodeset" added to the kernel parameters, the system boots and shows
  the desktop at low resolution.  If I look at "dmesg" output, I see
  these messages:

  ubuntu@ubuntu:~$ dmesg | grep "UMS"
  [4.827258] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   39.561534] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  [   76.905778] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
  ubuntu@ubuntu:~$ 

  We currently run Ubuntu 14.04.2 on the system with no issue, including
  using the "radeon" video driver.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC0:  ubuntu 2057 F pulseaudio
   /dev/snd/controlC1:  ubuntu 2057 F pulseaudio
  CasperVersion: 1.376
  Date: Mon Jul  4 20:08:04 2016
  LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Gateway DX4380G
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/hostname.seed boot=casper quiet splash nomodeset ---
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P11-A1
  dmi.board.name: DX4380G
  dmi.board.vendor: Gateway
  dmi.board.version: 1.02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP11-A1:bd09/04/2012:svnGateway:pnDX4380G:pvr:rvnGateway:rnDX4380G:rvr1.02:cvnGateway:ct3:cvr:
  dmi.product.name: DX4380G
  dmi.sys.vendor: Gateway

To manage notifications about this bug go to:
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