[Kernel-packages] [Bug 1609539] Re: Touchpad doesn't work at all on " MSI GP62 6QE Leopard Pro"

2016-10-31 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Touchpad doesn't work at all on " MSI GP62 6QE Leopard Pro"

Status in linux package in Ubuntu:
  Expired

Bug description:
  Touchpad is not detected.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-31-generic 4.4.0-31.50
  ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
  Uname: Linux 4.4.0-31-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  vish   1787 F pulseaudio
  CurrentDesktop: Unity
  Date: Thu Aug  4 01:33:11 2016
  HibernationDevice: RESUME=UUID=661430a9-fec7-4b20-b9f4-a3fd6427ce30
  InstallationDate: Installed on 2016-07-11 (23 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  MachineType: Micro-Star International Co., Ltd. GP62 6QE
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-31-generic 
root=UUID=60c3a46d-ea94-4dc5-ad02-ea56908d8d19 ro acpi=off quiet splash 
vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-31-generic N/A
   linux-backports-modules-4.4.0-31-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/10/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E16J5IMS.10C
  dmi.board.asset.tag: Default string
  dmi.board.name: MS-16J5
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:0.A
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrE16J5IMS.10C:bd12/10/2015:svnMicro-StarInternationalCo.,Ltd.:pnGP626QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16J5:rvrREV0.A:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:
  dmi.product.name: GP62 6QE
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

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[Kernel-packages] [Bug 1609539] Re: Touchpad doesn't work at all on " MSI GP62 6QE Leopard Pro"

2016-09-01 Thread Christopher M. Penalver
** Tags added: bios-outdated-114

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1609539

Title:
  Touchpad doesn't work at all on " MSI GP62 6QE Leopard Pro"

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Touchpad is not detected.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-31-generic 4.4.0-31.50
  ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
  Uname: Linux 4.4.0-31-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  vish   1787 F pulseaudio
  CurrentDesktop: Unity
  Date: Thu Aug  4 01:33:11 2016
  HibernationDevice: RESUME=UUID=661430a9-fec7-4b20-b9f4-a3fd6427ce30
  InstallationDate: Installed on 2016-07-11 (23 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  MachineType: Micro-Star International Co., Ltd. GP62 6QE
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-31-generic 
root=UUID=60c3a46d-ea94-4dc5-ad02-ea56908d8d19 ro acpi=off quiet splash 
vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-31-generic N/A
   linux-backports-modules-4.4.0-31-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/10/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E16J5IMS.10C
  dmi.board.asset.tag: Default string
  dmi.board.name: MS-16J5
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:0.A
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrE16J5IMS.10C:bd12/10/2015:svnMicro-StarInternationalCo.,Ltd.:pnGP626QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16J5:rvrREV0.A:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:
  dmi.product.name: GP62 6QE
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1609539] Re: Touchpad doesn't work at all on " MSI GP62 6QE Leopard Pro"

2016-08-03 Thread Joseph Salisbury
Did this issue start happening after an update/upgrade?  Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.7 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7


** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1609539

Title:
  Touchpad doesn't work at all on " MSI GP62 6QE Leopard Pro"

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Touchpad is not detected.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-31-generic 4.4.0-31.50
  ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
  Uname: Linux 4.4.0-31-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  vish   1787 F pulseaudio
  CurrentDesktop: Unity
  Date: Thu Aug  4 01:33:11 2016
  HibernationDevice: RESUME=UUID=661430a9-fec7-4b20-b9f4-a3fd6427ce30
  InstallationDate: Installed on 2016-07-11 (23 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  MachineType: Micro-Star International Co., Ltd. GP62 6QE
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-31-generic 
root=UUID=60c3a46d-ea94-4dc5-ad02-ea56908d8d19 ro acpi=off quiet splash 
vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-31-generic N/A
   linux-backports-modules-4.4.0-31-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/10/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E16J5IMS.10C
  dmi.board.asset.tag: Default string
  dmi.board.name: MS-16J5
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:0.A
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrE16J5IMS.10C:bd12/10/2015:svnMicro-StarInternationalCo.,Ltd.:pnGP626QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16J5:rvrREV0.A:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:
  dmi.product.name: GP62 6QE
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1609539/+subscriptions

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