apport information ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1626098/+attachment/4745372/+files/CRDA.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1626098 Title: Wrong screen capturing and flickering when using gnome-screenshot or kazam on Dell XPS 13 9350 Status in linux package in Ubuntu: Confirmed Bug description: Description: Ubuntu 16.04.1 LTS Release: 16.04 version: Ubuntu 4.4.0-38.57-generic 4.4.19 gnome-screenshot: Installed: 3.18.0-1ubuntu2 Candidate: 3.18.0-1ubuntu2 Version table: *** 3.18.0-1ubuntu2 500 500 http://gr.archive.ubuntu.com/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status kazam: Installed: 1.4.5-2 Candidate: 1.4.5-2 Version table: *** 1.4.5-2 500 500 http://gr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages 500 http://gr.archive.ubuntu.com/ubuntu xenial/universe i386 Packages 100 /var/lib/dpkg/status When using the gnome-screenshot to capture screen, an irrelevant area of the screen is captured. It could be the login background or 'cached' screen area from windows that have been opened and closed a long time ago, instead of the real area captured with the cursor selector. This will might not be a gnome-screenshot at all, and more probably an intel hd graphics driver issue, since using any alternative packages for screenshoting or screencasting will end in same result. Another strange thing is that on cold boots, everything is working properly for a while, but after some time, and after screen locks, the capturing tools will again start to misbehave. Here are some screencasts captured with kazam, exposing a similar issue: https://www.dropbox.com/s/gy03ue6jpgjzezq/Screencast%202016-09-05%2013%3A18%3A48.mp4?dl=0 https://www.dropbox.com/s/s0vrvota5f77i7j/Screencast%202016-09-20%2018%3A46%3A33.mp4?dl=0 --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: iskitsas 1840 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=1dad753e-ff16-40f8-8c73-34c875ff211f InstallationDate: Installed on 2016-08-27 (25 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 0c45:670c Microdia Bus 001 Device 004: ID 04f3:20d0 Elan Microelectronics Corp. Bus 001 Device 003: ID 0a5c:6412 Broadcom Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9350 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic.efi.signed root=UUID=f5a5e67d-5127-4327-a418-7b4b0cad9528 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19 RelatedPackageVersions: linux-restricted-modules-4.4.0-38-generic N/A linux-backports-modules-4.4.0-38-generic N/A linux-firmware 1.157.3 Tags: xenial Uname: Linux 4.4.0-38-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/14/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.4 dmi.board.name: 09JHRY dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.4:bd06/14/2016:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn09JHRY:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9350 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1626098/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
