[Kernel-packages] [Bug 1710548] Re: Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04? Logitech C920 Webcam/Zoneminder/Startech

2017-08-19 Thread Jeffrey Miller
** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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https://bugs.launchpad.net/bugs/1710548

Title:
  Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04?
  Logitech C920 Webcam/Zoneminder/Startech

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  In trying to build a zoneminder server, I think I stumbled on a kernel
  bug. It  seems to have snuck in sometime between 16.04 desktop
  promoted to server, and 17.04 server promoted to desktop.

  The suggestion is that the very popular Nec/Renasas 27xxx2 may need
  "quirk" in the kernel.

  Timeline:

  
  (Scene 1)

  Loaded 16.04 Ubuntu Desktop
  Promoted Desktop to Studio
  Promoted Desktop to Server
  Added Zoneminder
  Needed more cams, added Startech  PEXUSB3S44V NEC/Renesasa 27XXX2 based card 
for more USB channels.
  Everything worked quite well. Some errors in ZM but no DMESG as far as I 
recall. 

  (Scene 2)
  Wiped the drive. 
  Loaded 17.04 Server
  Now getting messages in DMESG complaining of thousands of errors:
  [96415.044917] handle_tx_event: 516 callbacks suppressed
  [96415.044924] xhci_hcd :0c:00.0: WARN Successful completion on short TX: 
needs XHCI_TRUST_TX_LENGTH quirk?

  
  Messages suggest "quirk" is the solution.
  a)Researched usb 3.0 "quirk'
  b)Noticed it's really a "thing" 
  c)Couldn't find recipe for patching kernel for NEC/Renases "quirk" fix. 

  (Scene 3)
  Anecdotes suggest Nec/Renasas firmware is to blame.
  a) Kernel indicates 2024 firmaware
  b) Startech website has 2026 firmware. 
  c) VERY IMPORTANT! WindowCentric GUI instructions do not translate between 
ASCII and HEX. So if your Startech is on channels 9, 10, 11, and 12 from 
perspective of Windows, you must translate into 09, 0A, 0B, and 0C when editing 
runfile for effective firmware update of all 4 controllers. Yes, for the 4 
channel controller, count them: 4. 
  d) Firmware updated. 

  (Scene 4) 
  Rebooted with new Startech/Nec/Renases 2026 firmware. 
  SAME OLD PLETHORA OF ERRORS

  (Scene 5)
  I give up. 

  It may well be worth noting that there are no errors from DMESG until some 
seconds after the first webcam is attached to the Startech.
   
  And I can't overemphasize the fact that I don't think I had any DMESG errors 
under Desktop 16.04 

  I think the file attached represents DMESG immediately before the
  errors start going nuts. My theory is that ZM does lazy polls on
  missing cams but once it gets 'hold if the cam and sucking data the
  quirk bug surfaces.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-32-generic 4.10.0-32.36
  ProcVersionSignature: Ubuntu 4.10.0-32.36-generic 4.10.17
  Uname: Linux 4.10.0-32-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  jeff  12776 F pulseaudio
   /dev/snd/controlC3:  jeff  12776 F pulseaudio
   /dev/snd/controlC2:  jeff  12776 F pulseaudio
   /dev/snd/controlC1:  jeff  12776 F pulseaudio
  Date: Sun Aug 13 16:48:41 2017
  MachineType: Supermicro X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 mgadrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-32-generic 
root=UUID=4f802241-4254-4d61-9231-d7e16de36a3d ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-32-generic N/A
   linux-backports-modules-4.10.0-32-generic  N/A
   linux-firmware 1.164.1
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/31/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.2a
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.board.vendor: Supermicro
  dmi.board.version: 0123456789
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 17
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3.2a:bd08/31/2015:svnSupermicro:pnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:pvr0123456789:rvnSupermicro:rnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:rvr0123456789:cvnSupermicro:ct17:cvr0123456789:
  dmi.product.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.product.version: 0123456789
  dmi.sys.vendor: Supermicro

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1710548] Re: Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04? Logitech C920 Webcam/Zoneminder/Startech

2017-08-19 Thread Jeffrey Miller
** Tags added: kernel-bug-exists-upstream

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1710548

Title:
  Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04?
  Logitech C920 Webcam/Zoneminder/Startech

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  In trying to build a zoneminder server, I think I stumbled on a kernel
  bug. It  seems to have snuck in sometime between 16.04 desktop
  promoted to server, and 17.04 server promoted to desktop.

  The suggestion is that the very popular Nec/Renasas 27xxx2 may need
  "quirk" in the kernel.

  Timeline:

  
  (Scene 1)

  Loaded 16.04 Ubuntu Desktop
  Promoted Desktop to Studio
  Promoted Desktop to Server
  Added Zoneminder
  Needed more cams, added Startech  PEXUSB3S44V NEC/Renesasa 27XXX2 based card 
for more USB channels.
  Everything worked quite well. Some errors in ZM but no DMESG as far as I 
recall. 

  (Scene 2)
  Wiped the drive. 
  Loaded 17.04 Server
  Now getting messages in DMESG complaining of thousands of errors:
  [96415.044917] handle_tx_event: 516 callbacks suppressed
  [96415.044924] xhci_hcd :0c:00.0: WARN Successful completion on short TX: 
needs XHCI_TRUST_TX_LENGTH quirk?

  
  Messages suggest "quirk" is the solution.
  a)Researched usb 3.0 "quirk'
  b)Noticed it's really a "thing" 
  c)Couldn't find recipe for patching kernel for NEC/Renases "quirk" fix. 

  (Scene 3)
  Anecdotes suggest Nec/Renasas firmware is to blame.
  a) Kernel indicates 2024 firmaware
  b) Startech website has 2026 firmware. 
  c) VERY IMPORTANT! WindowCentric GUI instructions do not translate between 
ASCII and HEX. So if your Startech is on channels 9, 10, 11, and 12 from 
perspective of Windows, you must translate into 09, 0A, 0B, and 0C when editing 
runfile for effective firmware update of all 4 controllers. Yes, for the 4 
channel controller, count them: 4. 
  d) Firmware updated. 

  (Scene 4) 
  Rebooted with new Startech/Nec/Renases 2026 firmware. 
  SAME OLD PLETHORA OF ERRORS

  (Scene 5)
  I give up. 

  It may well be worth noting that there are no errors from DMESG until some 
seconds after the first webcam is attached to the Startech.
   
  And I can't overemphasize the fact that I don't think I had any DMESG errors 
under Desktop 16.04 

  I think the file attached represents DMESG immediately before the
  errors start going nuts. My theory is that ZM does lazy polls on
  missing cams but once it gets 'hold if the cam and sucking data the
  quirk bug surfaces.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-32-generic 4.10.0-32.36
  ProcVersionSignature: Ubuntu 4.10.0-32.36-generic 4.10.17
  Uname: Linux 4.10.0-32-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  jeff  12776 F pulseaudio
   /dev/snd/controlC3:  jeff  12776 F pulseaudio
   /dev/snd/controlC2:  jeff  12776 F pulseaudio
   /dev/snd/controlC1:  jeff  12776 F pulseaudio
  Date: Sun Aug 13 16:48:41 2017
  MachineType: Supermicro X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 mgadrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-32-generic 
root=UUID=4f802241-4254-4d61-9231-d7e16de36a3d ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-32-generic N/A
   linux-backports-modules-4.10.0-32-generic  N/A
   linux-firmware 1.164.1
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/31/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.2a
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.board.vendor: Supermicro
  dmi.board.version: 0123456789
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 17
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3.2a:bd08/31/2015:svnSupermicro:pnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:pvr0123456789:rvnSupermicro:rnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:rvr0123456789:cvnSupermicro:ct17:cvr0123456789:
  dmi.product.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.product.version: 0123456789
  dmi.sys.vendor: Supermicro

To manage notifications about this bug go to:
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More help   : 

[Kernel-packages] [Bug 1710548] Re: Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04? Logitech C920 Webcam/Zoneminder/Startech

2017-08-17 Thread Kai-Heng Feng
You can check the patch here: https://lkml.org/lkml/2017/8/18/4

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1710548

Title:
  Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04?
  Logitech C920 Webcam/Zoneminder/Startech

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  In trying to build a zoneminder server, I think I stumbled on a kernel
  bug. It  seems to have snuck in sometime between 16.04 desktop
  promoted to server, and 17.04 server promoted to desktop.

  The suggestion is that the very popular Nec/Renasas 27xxx2 may need
  "quirk" in the kernel.

  Timeline:

  
  (Scene 1)

  Loaded 16.04 Ubuntu Desktop
  Promoted Desktop to Studio
  Promoted Desktop to Server
  Added Zoneminder
  Needed more cams, added Startech  PEXUSB3S44V NEC/Renesasa 27XXX2 based card 
for more USB channels.
  Everything worked quite well. Some errors in ZM but no DMESG as far as I 
recall. 

  (Scene 2)
  Wiped the drive. 
  Loaded 17.04 Server
  Now getting messages in DMESG complaining of thousands of errors:
  [96415.044917] handle_tx_event: 516 callbacks suppressed
  [96415.044924] xhci_hcd :0c:00.0: WARN Successful completion on short TX: 
needs XHCI_TRUST_TX_LENGTH quirk?

  
  Messages suggest "quirk" is the solution.
  a)Researched usb 3.0 "quirk'
  b)Noticed it's really a "thing" 
  c)Couldn't find recipe for patching kernel for NEC/Renases "quirk" fix. 

  (Scene 3)
  Anecdotes suggest Nec/Renasas firmware is to blame.
  a) Kernel indicates 2024 firmaware
  b) Startech website has 2026 firmware. 
  c) VERY IMPORTANT! WindowCentric GUI instructions do not translate between 
ASCII and HEX. So if your Startech is on channels 9, 10, 11, and 12 from 
perspective of Windows, you must translate into 09, 0A, 0B, and 0C when editing 
runfile for effective firmware update of all 4 controllers. Yes, for the 4 
channel controller, count them: 4. 
  d) Firmware updated. 

  (Scene 4) 
  Rebooted with new Startech/Nec/Renases 2026 firmware. 
  SAME OLD PLETHORA OF ERRORS

  (Scene 5)
  I give up. 

  It may well be worth noting that there are no errors from DMESG until some 
seconds after the first webcam is attached to the Startech.
   
  And I can't overemphasize the fact that I don't think I had any DMESG errors 
under Desktop 16.04 

  I think the file attached represents DMESG immediately before the
  errors start going nuts. My theory is that ZM does lazy polls on
  missing cams but once it gets 'hold if the cam and sucking data the
  quirk bug surfaces.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-32-generic 4.10.0-32.36
  ProcVersionSignature: Ubuntu 4.10.0-32.36-generic 4.10.17
  Uname: Linux 4.10.0-32-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  jeff  12776 F pulseaudio
   /dev/snd/controlC3:  jeff  12776 F pulseaudio
   /dev/snd/controlC2:  jeff  12776 F pulseaudio
   /dev/snd/controlC1:  jeff  12776 F pulseaudio
  Date: Sun Aug 13 16:48:41 2017
  MachineType: Supermicro X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 mgadrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-32-generic 
root=UUID=4f802241-4254-4d61-9231-d7e16de36a3d ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-32-generic N/A
   linux-backports-modules-4.10.0-32-generic  N/A
   linux-firmware 1.164.1
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/31/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.2a
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.board.vendor: Supermicro
  dmi.board.version: 0123456789
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 17
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3.2a:bd08/31/2015:svnSupermicro:pnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:pvr0123456789:rvnSupermicro:rnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:rvr0123456789:cvnSupermicro:ct17:cvr0123456789:
  dmi.product.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.product.version: 0123456789
  dmi.sys.vendor: Supermicro

To manage notifications about this bug go to:
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Unsubscribe : 

[Kernel-packages] [Bug 1710548] Re: Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04? Logitech C920 Webcam/Zoneminder/Startech

2017-08-17 Thread Jeffrey Miller
Placeholder for DMESG attachment after the fix, sorry: file extension
collision.

** Attachment added: "postfix.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1710548/+attachment/4934482/+files/postfix.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1710548

Title:
  Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04?
  Logitech C920 Webcam/Zoneminder/Startech

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  In trying to build a zoneminder server, I think I stumbled on a kernel
  bug. It  seems to have snuck in sometime between 16.04 desktop
  promoted to server, and 17.04 server promoted to desktop.

  The suggestion is that the very popular Nec/Renasas 27xxx2 may need
  "quirk" in the kernel.

  Timeline:

  
  (Scene 1)

  Loaded 16.04 Ubuntu Desktop
  Promoted Desktop to Studio
  Promoted Desktop to Server
  Added Zoneminder
  Needed more cams, added Startech  PEXUSB3S44V NEC/Renesasa 27XXX2 based card 
for more USB channels.
  Everything worked quite well. Some errors in ZM but no DMESG as far as I 
recall. 

  (Scene 2)
  Wiped the drive. 
  Loaded 17.04 Server
  Now getting messages in DMESG complaining of thousands of errors:
  [96415.044917] handle_tx_event: 516 callbacks suppressed
  [96415.044924] xhci_hcd :0c:00.0: WARN Successful completion on short TX: 
needs XHCI_TRUST_TX_LENGTH quirk?

  
  Messages suggest "quirk" is the solution.
  a)Researched usb 3.0 "quirk'
  b)Noticed it's really a "thing" 
  c)Couldn't find recipe for patching kernel for NEC/Renases "quirk" fix. 

  (Scene 3)
  Anecdotes suggest Nec/Renasas firmware is to blame.
  a) Kernel indicates 2024 firmaware
  b) Startech website has 2026 firmware. 
  c) VERY IMPORTANT! WindowCentric GUI instructions do not translate between 
ASCII and HEX. So if your Startech is on channels 9, 10, 11, and 12 from 
perspective of Windows, you must translate into 09, 0A, 0B, and 0C when editing 
runfile for effective firmware update of all 4 controllers. Yes, for the 4 
channel controller, count them: 4. 
  d) Firmware updated. 

  (Scene 4) 
  Rebooted with new Startech/Nec/Renases 2026 firmware. 
  SAME OLD PLETHORA OF ERRORS

  (Scene 5)
  I give up. 

  It may well be worth noting that there are no errors from DMESG until some 
seconds after the first webcam is attached to the Startech.
   
  And I can't overemphasize the fact that I don't think I had any DMESG errors 
under Desktop 16.04 

  I think the file attached represents DMESG immediately before the
  errors start going nuts. My theory is that ZM does lazy polls on
  missing cams but once it gets 'hold if the cam and sucking data the
  quirk bug surfaces.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-32-generic 4.10.0-32.36
  ProcVersionSignature: Ubuntu 4.10.0-32.36-generic 4.10.17
  Uname: Linux 4.10.0-32-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  jeff  12776 F pulseaudio
   /dev/snd/controlC3:  jeff  12776 F pulseaudio
   /dev/snd/controlC2:  jeff  12776 F pulseaudio
   /dev/snd/controlC1:  jeff  12776 F pulseaudio
  Date: Sun Aug 13 16:48:41 2017
  MachineType: Supermicro X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 mgadrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-32-generic 
root=UUID=4f802241-4254-4d61-9231-d7e16de36a3d ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-32-generic N/A
   linux-backports-modules-4.10.0-32-generic  N/A
   linux-firmware 1.164.1
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/31/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.2a
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.board.vendor: Supermicro
  dmi.board.version: 0123456789
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 17
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3.2a:bd08/31/2015:svnSupermicro:pnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:pvr0123456789:rvnSupermicro:rnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:rvr0123456789:cvnSupermicro:ct17:cvr0123456789:
  dmi.product.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.product.version: 0123456789
  dmi.sys.vendor: Supermicro

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1710548/+subscriptions


[Kernel-packages] [Bug 1710548] Re: Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04? Logitech C920 Webcam/Zoneminder/Startech

2017-08-17 Thread Jeffrey Miller
Placeholder for DMESG attachment after the fix incorporated by  Kai-Heng
Feng in

http://people.canonical.com/~khfeng/linux-
image-4.13.0-rc5+_4.13.0-rc5+-2_amd64.deb

Note well the kernel complaints such as:

[96415.044917] handle_tx_event: 516 callbacks suppressed
[96415.044924] xhci_hcd :0c:00.0: WARN Successful completion on short TX: 
needs XHCI_TRUST_TX_LENGTH quirk?

..are gone.


** Attachment added: "DMESG after fix"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1710548/+attachment/4934481/+files/post_fix_linux-image-4.13.0-rc5+_4.13.0-rc5+-2_amd64.deb

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1710548

Title:
  Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04?
  Logitech C920 Webcam/Zoneminder/Startech

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  In trying to build a zoneminder server, I think I stumbled on a kernel
  bug. It  seems to have snuck in sometime between 16.04 desktop
  promoted to server, and 17.04 server promoted to desktop.

  The suggestion is that the very popular Nec/Renasas 27xxx2 may need
  "quirk" in the kernel.

  Timeline:

  
  (Scene 1)

  Loaded 16.04 Ubuntu Desktop
  Promoted Desktop to Studio
  Promoted Desktop to Server
  Added Zoneminder
  Needed more cams, added Startech  PEXUSB3S44V NEC/Renesasa 27XXX2 based card 
for more USB channels.
  Everything worked quite well. Some errors in ZM but no DMESG as far as I 
recall. 

  (Scene 2)
  Wiped the drive. 
  Loaded 17.04 Server
  Now getting messages in DMESG complaining of thousands of errors:
  [96415.044917] handle_tx_event: 516 callbacks suppressed
  [96415.044924] xhci_hcd :0c:00.0: WARN Successful completion on short TX: 
needs XHCI_TRUST_TX_LENGTH quirk?

  
  Messages suggest "quirk" is the solution.
  a)Researched usb 3.0 "quirk'
  b)Noticed it's really a "thing" 
  c)Couldn't find recipe for patching kernel for NEC/Renases "quirk" fix. 

  (Scene 3)
  Anecdotes suggest Nec/Renasas firmware is to blame.
  a) Kernel indicates 2024 firmaware
  b) Startech website has 2026 firmware. 
  c) VERY IMPORTANT! WindowCentric GUI instructions do not translate between 
ASCII and HEX. So if your Startech is on channels 9, 10, 11, and 12 from 
perspective of Windows, you must translate into 09, 0A, 0B, and 0C when editing 
runfile for effective firmware update of all 4 controllers. Yes, for the 4 
channel controller, count them: 4. 
  d) Firmware updated. 

  (Scene 4) 
  Rebooted with new Startech/Nec/Renases 2026 firmware. 
  SAME OLD PLETHORA OF ERRORS

  (Scene 5)
  I give up. 

  It may well be worth noting that there are no errors from DMESG until some 
seconds after the first webcam is attached to the Startech.
   
  And I can't overemphasize the fact that I don't think I had any DMESG errors 
under Desktop 16.04 

  I think the file attached represents DMESG immediately before the
  errors start going nuts. My theory is that ZM does lazy polls on
  missing cams but once it gets 'hold if the cam and sucking data the
  quirk bug surfaces.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-32-generic 4.10.0-32.36
  ProcVersionSignature: Ubuntu 4.10.0-32.36-generic 4.10.17
  Uname: Linux 4.10.0-32-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  jeff  12776 F pulseaudio
   /dev/snd/controlC3:  jeff  12776 F pulseaudio
   /dev/snd/controlC2:  jeff  12776 F pulseaudio
   /dev/snd/controlC1:  jeff  12776 F pulseaudio
  Date: Sun Aug 13 16:48:41 2017
  MachineType: Supermicro X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 mgadrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-32-generic 
root=UUID=4f802241-4254-4d61-9231-d7e16de36a3d ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-32-generic N/A
   linux-backports-modules-4.10.0-32-generic  N/A
   linux-firmware 1.164.1
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/31/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.2a
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.board.vendor: Supermicro
  dmi.board.version: 0123456789
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 17
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: 

[Kernel-packages] [Bug 1710548] Re: Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04? Logitech C920 Webcam/Zoneminder/Startech

2017-08-17 Thread Jeffrey Miller
Dear Kai-Heng Feng,

Sure enough you fixed it. No complaints now.

I'd be very curious to look over the source code changes to improve my
linux-fu.

But that's secondary.

For now I hope an administrator can mark up my bug report to ensure that
the changes you have made get propagated.

Thank you very much for taking my bug report seriously.

-Jeff

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1710548

Title:
  Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04?
  Logitech C920 Webcam/Zoneminder/Startech

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  In trying to build a zoneminder server, I think I stumbled on a kernel
  bug. It  seems to have snuck in sometime between 16.04 desktop
  promoted to server, and 17.04 server promoted to desktop.

  The suggestion is that the very popular Nec/Renasas 27xxx2 may need
  "quirk" in the kernel.

  Timeline:

  
  (Scene 1)

  Loaded 16.04 Ubuntu Desktop
  Promoted Desktop to Studio
  Promoted Desktop to Server
  Added Zoneminder
  Needed more cams, added Startech  PEXUSB3S44V NEC/Renesasa 27XXX2 based card 
for more USB channels.
  Everything worked quite well. Some errors in ZM but no DMESG as far as I 
recall. 

  (Scene 2)
  Wiped the drive. 
  Loaded 17.04 Server
  Now getting messages in DMESG complaining of thousands of errors:
  [96415.044917] handle_tx_event: 516 callbacks suppressed
  [96415.044924] xhci_hcd :0c:00.0: WARN Successful completion on short TX: 
needs XHCI_TRUST_TX_LENGTH quirk?

  
  Messages suggest "quirk" is the solution.
  a)Researched usb 3.0 "quirk'
  b)Noticed it's really a "thing" 
  c)Couldn't find recipe for patching kernel for NEC/Renases "quirk" fix. 

  (Scene 3)
  Anecdotes suggest Nec/Renasas firmware is to blame.
  a) Kernel indicates 2024 firmaware
  b) Startech website has 2026 firmware. 
  c) VERY IMPORTANT! WindowCentric GUI instructions do not translate between 
ASCII and HEX. So if your Startech is on channels 9, 10, 11, and 12 from 
perspective of Windows, you must translate into 09, 0A, 0B, and 0C when editing 
runfile for effective firmware update of all 4 controllers. Yes, for the 4 
channel controller, count them: 4. 
  d) Firmware updated. 

  (Scene 4) 
  Rebooted with new Startech/Nec/Renases 2026 firmware. 
  SAME OLD PLETHORA OF ERRORS

  (Scene 5)
  I give up. 

  It may well be worth noting that there are no errors from DMESG until some 
seconds after the first webcam is attached to the Startech.
   
  And I can't overemphasize the fact that I don't think I had any DMESG errors 
under Desktop 16.04 

  I think the file attached represents DMESG immediately before the
  errors start going nuts. My theory is that ZM does lazy polls on
  missing cams but once it gets 'hold if the cam and sucking data the
  quirk bug surfaces.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-32-generic 4.10.0-32.36
  ProcVersionSignature: Ubuntu 4.10.0-32.36-generic 4.10.17
  Uname: Linux 4.10.0-32-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  jeff  12776 F pulseaudio
   /dev/snd/controlC3:  jeff  12776 F pulseaudio
   /dev/snd/controlC2:  jeff  12776 F pulseaudio
   /dev/snd/controlC1:  jeff  12776 F pulseaudio
  Date: Sun Aug 13 16:48:41 2017
  MachineType: Supermicro X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 mgadrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-32-generic 
root=UUID=4f802241-4254-4d61-9231-d7e16de36a3d ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-32-generic N/A
   linux-backports-modules-4.10.0-32-generic  N/A
   linux-firmware 1.164.1
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/31/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.2a
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.board.vendor: Supermicro
  dmi.board.version: 0123456789
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 17
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3.2a:bd08/31/2015:svnSupermicro:pnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:pvr0123456789:rvnSupermicro:rnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:rvr0123456789:cvnSupermicro:ct17:cvr0123456789:
  dmi.product.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.product.version: 0123456789
  dmi.sys.vendor: 

[Kernel-packages] [Bug 1710548] Re: Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04? Logitech C920 Webcam/Zoneminder/Startech

2017-08-17 Thread Kai-Heng Feng
Here you go:

http://people.canonical.com/~khfeng/linux-
image-4.13.0-rc5+_4.13.0-rc5+-2_amd64.deb

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1710548

Title:
  Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04?
  Logitech C920 Webcam/Zoneminder/Startech

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  In trying to build a zoneminder server, I think I stumbled on a kernel
  bug. It  seems to have snuck in sometime between 16.04 desktop
  promoted to server, and 17.04 server promoted to desktop.

  The suggestion is that the very popular Nec/Renasas 27xxx2 may need
  "quirk" in the kernel.

  Timeline:

  
  (Scene 1)

  Loaded 16.04 Ubuntu Desktop
  Promoted Desktop to Studio
  Promoted Desktop to Server
  Added Zoneminder
  Needed more cams, added Startech  PEXUSB3S44V NEC/Renesasa 27XXX2 based card 
for more USB channels.
  Everything worked quite well. Some errors in ZM but no DMESG as far as I 
recall. 

  (Scene 2)
  Wiped the drive. 
  Loaded 17.04 Server
  Now getting messages in DMESG complaining of thousands of errors:
  [96415.044917] handle_tx_event: 516 callbacks suppressed
  [96415.044924] xhci_hcd :0c:00.0: WARN Successful completion on short TX: 
needs XHCI_TRUST_TX_LENGTH quirk?

  
  Messages suggest "quirk" is the solution.
  a)Researched usb 3.0 "quirk'
  b)Noticed it's really a "thing" 
  c)Couldn't find recipe for patching kernel for NEC/Renases "quirk" fix. 

  (Scene 3)
  Anecdotes suggest Nec/Renasas firmware is to blame.
  a) Kernel indicates 2024 firmaware
  b) Startech website has 2026 firmware. 
  c) VERY IMPORTANT! WindowCentric GUI instructions do not translate between 
ASCII and HEX. So if your Startech is on channels 9, 10, 11, and 12 from 
perspective of Windows, you must translate into 09, 0A, 0B, and 0C when editing 
runfile for effective firmware update of all 4 controllers. Yes, for the 4 
channel controller, count them: 4. 
  d) Firmware updated. 

  (Scene 4) 
  Rebooted with new Startech/Nec/Renases 2026 firmware. 
  SAME OLD PLETHORA OF ERRORS

  (Scene 5)
  I give up. 

  It may well be worth noting that there are no errors from DMESG until some 
seconds after the first webcam is attached to the Startech.
   
  And I can't overemphasize the fact that I don't think I had any DMESG errors 
under Desktop 16.04 

  I think the file attached represents DMESG immediately before the
  errors start going nuts. My theory is that ZM does lazy polls on
  missing cams but once it gets 'hold if the cam and sucking data the
  quirk bug surfaces.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-32-generic 4.10.0-32.36
  ProcVersionSignature: Ubuntu 4.10.0-32.36-generic 4.10.17
  Uname: Linux 4.10.0-32-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  jeff  12776 F pulseaudio
   /dev/snd/controlC3:  jeff  12776 F pulseaudio
   /dev/snd/controlC2:  jeff  12776 F pulseaudio
   /dev/snd/controlC1:  jeff  12776 F pulseaudio
  Date: Sun Aug 13 16:48:41 2017
  MachineType: Supermicro X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 mgadrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-32-generic 
root=UUID=4f802241-4254-4d61-9231-d7e16de36a3d ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-32-generic N/A
   linux-backports-modules-4.10.0-32-generic  N/A
   linux-firmware 1.164.1
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/31/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.2a
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.board.vendor: Supermicro
  dmi.board.version: 0123456789
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 17
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3.2a:bd08/31/2015:svnSupermicro:pnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:pvr0123456789:rvnSupermicro:rnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:rvr0123456789:cvnSupermicro:ct17:cvr0123456789:
  dmi.product.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.product.version: 0123456789
  dmi.sys.vendor: Supermicro

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1710548/+subscriptions

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Post to : kernel-packages@lists.launchpad.net
Unsubscribe : 

[Kernel-packages] [Bug 1710548] Re: Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04? Logitech C920 Webcam/Zoneminder/Startech

2017-08-15 Thread Jeffrey Miller
Will sit, and think, and talk to you soon.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1710548

Title:
  Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04?
  Logitech C920 Webcam/Zoneminder/Startech

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  In trying to build a zoneminder server, I think I stumbled on a kernel
  bug. It  seems to have snuck in sometime between 16.04 desktop
  promoted to server, and 17.04 server promoted to desktop.

  The suggestion is that the very popular Nec/Renasas 27xxx2 may need
  "quirk" in the kernel.

  Timeline:

  
  (Scene 1)

  Loaded 16.04 Ubuntu Desktop
  Promoted Desktop to Studio
  Promoted Desktop to Server
  Added Zoneminder
  Needed more cams, added Startech  PEXUSB3S44V NEC/Renesasa 27XXX2 based card 
for more USB channels.
  Everything worked quite well. Some errors in ZM but no DMESG as far as I 
recall. 

  (Scene 2)
  Wiped the drive. 
  Loaded 17.04 Server
  Now getting messages in DMESG complaining of thousands of errors:
  [96415.044917] handle_tx_event: 516 callbacks suppressed
  [96415.044924] xhci_hcd :0c:00.0: WARN Successful completion on short TX: 
needs XHCI_TRUST_TX_LENGTH quirk?

  
  Messages suggest "quirk" is the solution.
  a)Researched usb 3.0 "quirk'
  b)Noticed it's really a "thing" 
  c)Couldn't find recipe for patching kernel for NEC/Renases "quirk" fix. 

  (Scene 3)
  Anecdotes suggest Nec/Renasas firmware is to blame.
  a) Kernel indicates 2024 firmaware
  b) Startech website has 2026 firmware. 
  c) VERY IMPORTANT! WindowCentric GUI instructions do not translate between 
ASCII and HEX. So if your Startech is on channels 9, 10, 11, and 12 from 
perspective of Windows, you must translate into 09, 0A, 0B, and 0C when editing 
runfile for effective firmware update of all 4 controllers. Yes, for the 4 
channel controller, count them: 4. 
  d) Firmware updated. 

  (Scene 4) 
  Rebooted with new Startech/Nec/Renases 2026 firmware. 
  SAME OLD PLETHORA OF ERRORS

  (Scene 5)
  I give up. 

  It may well be worth noting that there are no errors from DMESG until some 
seconds after the first webcam is attached to the Startech.
   
  And I can't overemphasize the fact that I don't think I had any DMESG errors 
under Desktop 16.04 

  I think the file attached represents DMESG immediately before the
  errors start going nuts. My theory is that ZM does lazy polls on
  missing cams but once it gets 'hold if the cam and sucking data the
  quirk bug surfaces.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-32-generic 4.10.0-32.36
  ProcVersionSignature: Ubuntu 4.10.0-32.36-generic 4.10.17
  Uname: Linux 4.10.0-32-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  jeff  12776 F pulseaudio
   /dev/snd/controlC3:  jeff  12776 F pulseaudio
   /dev/snd/controlC2:  jeff  12776 F pulseaudio
   /dev/snd/controlC1:  jeff  12776 F pulseaudio
  Date: Sun Aug 13 16:48:41 2017
  MachineType: Supermicro X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 mgadrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-32-generic 
root=UUID=4f802241-4254-4d61-9231-d7e16de36a3d ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-32-generic N/A
   linux-backports-modules-4.10.0-32-generic  N/A
   linux-firmware 1.164.1
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/31/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.2a
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.board.vendor: Supermicro
  dmi.board.version: 0123456789
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 17
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3.2a:bd08/31/2015:svnSupermicro:pnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:pvr0123456789:rvnSupermicro:rnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:rvr0123456789:cvnSupermicro:ct17:cvr0123456789:
  dmi.product.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.product.version: 0123456789
  dmi.sys.vendor: Supermicro

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1710548/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : 

[Kernel-packages] [Bug 1710548] Re: Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04? Logitech C920 Webcam/Zoneminder/Startech

2017-08-15 Thread Jeffrey Miller
Post script: these warnings do not crash or otherwise interfere with
system operation.  ZoneMinder, in particular, `seems to function just
fine.

It's just...annoying and it seems the fix should be simple. Either this
chipset needs quirk, or not.

Does that sound crazy?

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1710548

Title:
  Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04?
  Logitech C920 Webcam/Zoneminder/Startech

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  In trying to build a zoneminder server, I think I stumbled on a kernel
  bug. It  seems to have snuck in sometime between 16.04 desktop
  promoted to server, and 17.04 server promoted to desktop.

  The suggestion is that the very popular Nec/Renasas 27xxx2 may need
  "quirk" in the kernel.

  Timeline:

  
  (Scene 1)

  Loaded 16.04 Ubuntu Desktop
  Promoted Desktop to Studio
  Promoted Desktop to Server
  Added Zoneminder
  Needed more cams, added Startech  PEXUSB3S44V NEC/Renesasa 27XXX2 based card 
for more USB channels.
  Everything worked quite well. Some errors in ZM but no DMESG as far as I 
recall. 

  (Scene 2)
  Wiped the drive. 
  Loaded 17.04 Server
  Now getting messages in DMESG complaining of thousands of errors:
  [96415.044917] handle_tx_event: 516 callbacks suppressed
  [96415.044924] xhci_hcd :0c:00.0: WARN Successful completion on short TX: 
needs XHCI_TRUST_TX_LENGTH quirk?

  
  Messages suggest "quirk" is the solution.
  a)Researched usb 3.0 "quirk'
  b)Noticed it's really a "thing" 
  c)Couldn't find recipe for patching kernel for NEC/Renases "quirk" fix. 

  (Scene 3)
  Anecdotes suggest Nec/Renasas firmware is to blame.
  a) Kernel indicates 2024 firmaware
  b) Startech website has 2026 firmware. 
  c) VERY IMPORTANT! WindowCentric GUI instructions do not translate between 
ASCII and HEX. So if your Startech is on channels 9, 10, 11, and 12 from 
perspective of Windows, you must translate into 09, 0A, 0B, and 0C when editing 
runfile for effective firmware update of all 4 controllers. Yes, for the 4 
channel controller, count them: 4. 
  d) Firmware updated. 

  (Scene 4) 
  Rebooted with new Startech/Nec/Renases 2026 firmware. 
  SAME OLD PLETHORA OF ERRORS

  (Scene 5)
  I give up. 

  It may well be worth noting that there are no errors from DMESG until some 
seconds after the first webcam is attached to the Startech.
   
  And I can't overemphasize the fact that I don't think I had any DMESG errors 
under Desktop 16.04 

  I think the file attached represents DMESG immediately before the
  errors start going nuts. My theory is that ZM does lazy polls on
  missing cams but once it gets 'hold if the cam and sucking data the
  quirk bug surfaces.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-32-generic 4.10.0-32.36
  ProcVersionSignature: Ubuntu 4.10.0-32.36-generic 4.10.17
  Uname: Linux 4.10.0-32-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  jeff  12776 F pulseaudio
   /dev/snd/controlC3:  jeff  12776 F pulseaudio
   /dev/snd/controlC2:  jeff  12776 F pulseaudio
   /dev/snd/controlC1:  jeff  12776 F pulseaudio
  Date: Sun Aug 13 16:48:41 2017
  MachineType: Supermicro X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 mgadrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-32-generic 
root=UUID=4f802241-4254-4d61-9231-d7e16de36a3d ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-32-generic N/A
   linux-backports-modules-4.10.0-32-generic  N/A
   linux-firmware 1.164.1
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/31/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.2a
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.board.vendor: Supermicro
  dmi.board.version: 0123456789
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 17
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3.2a:bd08/31/2015:svnSupermicro:pnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:pvr0123456789:rvnSupermicro:rnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:rvr0123456789:cvnSupermicro:ct17:cvr0123456789:
  dmi.product.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.product.version: 0123456789
  dmi.sys.vendor: Supermicro

To manage notifications about this bug go to:

[Kernel-packages] [Bug 1710548] Re: Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04? Logitech C920 Webcam/Zoneminder/Startech

2017-08-15 Thread Jeffrey Miller
Thank you, Joseph!

I did test upstream at v4.13-rcr4 as you suggested. Same complaints. I
tried v4.13-rcr4 "lowlatency" as well, same complaints.

What seems strange to me is that I don't think I was getting these
complaints under 16.04 LTS Desktop with Studio (ie
lowlatency)/LAMP/ZoneMinder overlays. This same machine, same H/W, was
subject to intense scrutiny under 16.04 schema as described for at least
3 months after installing the NEC/Renasas 27xxx2 based Startech card.

Very hard to believe I didn't pull a DMESG in all that time.

But stranger things have happened.

Will try to follow on this report as suggested.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1710548

Title:
  Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04?
  Logitech C920 Webcam/Zoneminder/Startech

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  In trying to build a zoneminder server, I think I stumbled on a kernel
  bug. It  seems to have snuck in sometime between 16.04 desktop
  promoted to server, and 17.04 server promoted to desktop.

  The suggestion is that the very popular Nec/Renasas 27xxx2 may need
  "quirk" in the kernel.

  Timeline:

  
  (Scene 1)

  Loaded 16.04 Ubuntu Desktop
  Promoted Desktop to Studio
  Promoted Desktop to Server
  Added Zoneminder
  Needed more cams, added Startech  PEXUSB3S44V NEC/Renesasa 27XXX2 based card 
for more USB channels.
  Everything worked quite well. Some errors in ZM but no DMESG as far as I 
recall. 

  (Scene 2)
  Wiped the drive. 
  Loaded 17.04 Server
  Now getting messages in DMESG complaining of thousands of errors:
  [96415.044917] handle_tx_event: 516 callbacks suppressed
  [96415.044924] xhci_hcd :0c:00.0: WARN Successful completion on short TX: 
needs XHCI_TRUST_TX_LENGTH quirk?

  
  Messages suggest "quirk" is the solution.
  a)Researched usb 3.0 "quirk'
  b)Noticed it's really a "thing" 
  c)Couldn't find recipe for patching kernel for NEC/Renases "quirk" fix. 

  (Scene 3)
  Anecdotes suggest Nec/Renasas firmware is to blame.
  a) Kernel indicates 2024 firmaware
  b) Startech website has 2026 firmware. 
  c) VERY IMPORTANT! WindowCentric GUI instructions do not translate between 
ASCII and HEX. So if your Startech is on channels 9, 10, 11, and 12 from 
perspective of Windows, you must translate into 09, 0A, 0B, and 0C when editing 
runfile for effective firmware update of all 4 controllers. Yes, for the 4 
channel controller, count them: 4. 
  d) Firmware updated. 

  (Scene 4) 
  Rebooted with new Startech/Nec/Renases 2026 firmware. 
  SAME OLD PLETHORA OF ERRORS

  (Scene 5)
  I give up. 

  It may well be worth noting that there are no errors from DMESG until some 
seconds after the first webcam is attached to the Startech.
   
  And I can't overemphasize the fact that I don't think I had any DMESG errors 
under Desktop 16.04 

  I think the file attached represents DMESG immediately before the
  errors start going nuts. My theory is that ZM does lazy polls on
  missing cams but once it gets 'hold if the cam and sucking data the
  quirk bug surfaces.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-32-generic 4.10.0-32.36
  ProcVersionSignature: Ubuntu 4.10.0-32.36-generic 4.10.17
  Uname: Linux 4.10.0-32-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  jeff  12776 F pulseaudio
   /dev/snd/controlC3:  jeff  12776 F pulseaudio
   /dev/snd/controlC2:  jeff  12776 F pulseaudio
   /dev/snd/controlC1:  jeff  12776 F pulseaudio
  Date: Sun Aug 13 16:48:41 2017
  MachineType: Supermicro X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 mgadrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-32-generic 
root=UUID=4f802241-4254-4d61-9231-d7e16de36a3d ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-32-generic N/A
   linux-backports-modules-4.10.0-32-generic  N/A
   linux-firmware 1.164.1
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/31/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.2a
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.board.vendor: Supermicro
  dmi.board.version: 0123456789
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 17
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: 

[Kernel-packages] [Bug 1710548] Re: Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04? Logitech C920 Webcam/Zoneminder/Startech

2017-08-15 Thread Jeffrey Miller
Placeholder for attachment

** Attachment added: "dmesg.4.13.0rc4"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1710548/+attachment/4933122/+files/dmesg.4.13.0rc4

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1710548

Title:
  Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04?
  Logitech C920 Webcam/Zoneminder/Startech

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  In trying to build a zoneminder server, I think I stumbled on a kernel
  bug. It  seems to have snuck in sometime between 16.04 desktop
  promoted to server, and 17.04 server promoted to desktop.

  The suggestion is that the very popular Nec/Renasas 27xxx2 may need
  "quirk" in the kernel.

  Timeline:

  
  (Scene 1)

  Loaded 16.04 Ubuntu Desktop
  Promoted Desktop to Studio
  Promoted Desktop to Server
  Added Zoneminder
  Needed more cams, added Startech  PEXUSB3S44V NEC/Renesasa 27XXX2 based card 
for more USB channels.
  Everything worked quite well. Some errors in ZM but no DMESG as far as I 
recall. 

  (Scene 2)
  Wiped the drive. 
  Loaded 17.04 Server
  Now getting messages in DMESG complaining of thousands of errors:
  [96415.044917] handle_tx_event: 516 callbacks suppressed
  [96415.044924] xhci_hcd :0c:00.0: WARN Successful completion on short TX: 
needs XHCI_TRUST_TX_LENGTH quirk?

  
  Messages suggest "quirk" is the solution.
  a)Researched usb 3.0 "quirk'
  b)Noticed it's really a "thing" 
  c)Couldn't find recipe for patching kernel for NEC/Renases "quirk" fix. 

  (Scene 3)
  Anecdotes suggest Nec/Renasas firmware is to blame.
  a) Kernel indicates 2024 firmaware
  b) Startech website has 2026 firmware. 
  c) VERY IMPORTANT! WindowCentric GUI instructions do not translate between 
ASCII and HEX. So if your Startech is on channels 9, 10, 11, and 12 from 
perspective of Windows, you must translate into 09, 0A, 0B, and 0C when editing 
runfile for effective firmware update of all 4 controllers. Yes, for the 4 
channel controller, count them: 4. 
  d) Firmware updated. 

  (Scene 4) 
  Rebooted with new Startech/Nec/Renases 2026 firmware. 
  SAME OLD PLETHORA OF ERRORS

  (Scene 5)
  I give up. 

  It may well be worth noting that there are no errors from DMESG until some 
seconds after the first webcam is attached to the Startech.
   
  And I can't overemphasize the fact that I don't think I had any DMESG errors 
under Desktop 16.04 

  I think the file attached represents DMESG immediately before the
  errors start going nuts. My theory is that ZM does lazy polls on
  missing cams but once it gets 'hold if the cam and sucking data the
  quirk bug surfaces.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-32-generic 4.10.0-32.36
  ProcVersionSignature: Ubuntu 4.10.0-32.36-generic 4.10.17
  Uname: Linux 4.10.0-32-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  jeff  12776 F pulseaudio
   /dev/snd/controlC3:  jeff  12776 F pulseaudio
   /dev/snd/controlC2:  jeff  12776 F pulseaudio
   /dev/snd/controlC1:  jeff  12776 F pulseaudio
  Date: Sun Aug 13 16:48:41 2017
  MachineType: Supermicro X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 mgadrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-32-generic 
root=UUID=4f802241-4254-4d61-9231-d7e16de36a3d ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-32-generic N/A
   linux-backports-modules-4.10.0-32-generic  N/A
   linux-firmware 1.164.1
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/31/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.2a
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.board.vendor: Supermicro
  dmi.board.version: 0123456789
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 17
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3.2a:bd08/31/2015:svnSupermicro:pnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:pvr0123456789:rvnSupermicro:rnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:rvr0123456789:cvnSupermicro:ct17:cvr0123456789:
  dmi.product.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.product.version: 0123456789
  dmi.sys.vendor: Supermicro

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1710548/+subscriptions

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Mailing list: 

[Kernel-packages] [Bug 1710548] Re: Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04? Logitech C920 Webcam/Zoneminder/Startech

2017-08-14 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.13 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.13-rc4

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1710548

Title:
  Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04?
  Logitech C920 Webcam/Zoneminder/Startech

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  In trying to build a zoneminder server, I think I stumbled on a kernel
  bug. It  seems to have snuck in sometime between 16.04 desktop
  promoted to server, and 17.04 server promoted to desktop.

  The suggestion is that the very popular Nec/Renasas 27xxx2 may need
  "quirk" in the kernel.

  Timeline:

  
  (Scene 1)

  Loaded 16.04 Ubuntu Desktop
  Promoted Desktop to Studio
  Promoted Desktop to Server
  Added Zoneminder
  Needed more cams, added Startech  PEXUSB3S44V NEC/Renesasa 27XXX2 based card 
for more USB channels.
  Everything worked quite well. Some errors in ZM but no DMESG as far as I 
recall. 

  (Scene 2)
  Wiped the drive. 
  Loaded 17.04 Server
  Now getting messages in DMESG complaining of thousands of errors:
  [96415.044917] handle_tx_event: 516 callbacks suppressed
  [96415.044924] xhci_hcd :0c:00.0: WARN Successful completion on short TX: 
needs XHCI_TRUST_TX_LENGTH quirk?

  
  Messages suggest "quirk" is the solution.
  a)Researched usb 3.0 "quirk'
  b)Noticed it's really a "thing" 
  c)Couldn't find recipe for patching kernel for NEC/Renases "quirk" fix. 

  (Scene 3)
  Anecdotes suggest Nec/Renasas firmware is to blame.
  a) Kernel indicates 2024 firmaware
  b) Startech website has 2026 firmware. 
  c) VERY IMPORTANT! WindowCentric GUI instructions do not translate between 
ASCII and HEX. So if your Startech is on channels 9, 10, 11, and 12 from 
perspective of Windows, you must translate into 09, 0A, 0B, and 0C when editing 
runfile for effective firmware update of all 4 controllers. Yes, for the 4 
channel controller, count them: 4. 
  d) Firmware updated. 

  (Scene 4) 
  Rebooted with new Startech/Nec/Renases 2026 firmware. 
  SAME OLD PLETHORA OF ERRORS

  (Scene 5)
  I give up. 

  It may well be worth noting that there are no errors from DMESG until some 
seconds after the first webcam is attached to the Startech.
   
  And I can't overemphasize the fact that I don't think I had any DMESG errors 
under Desktop 16.04 

  I think the file attached represents DMESG immediately before the
  errors start going nuts. My theory is that ZM does lazy polls on
  missing cams but once it gets 'hold if the cam and sucking data the
  quirk bug surfaces.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-32-generic 4.10.0-32.36
  ProcVersionSignature: Ubuntu 4.10.0-32.36-generic 4.10.17
  Uname: Linux 4.10.0-32-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  jeff  12776 F pulseaudio
   /dev/snd/controlC3:  jeff  12776 F pulseaudio
   /dev/snd/controlC2:  jeff  12776 F pulseaudio
   /dev/snd/controlC1:  jeff  12776 F pulseaudio
  Date: Sun Aug 13 16:48:41 2017
  MachineType: Supermicro X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 mgadrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-32-generic 
root=UUID=4f802241-4254-4d61-9231-d7e16de36a3d ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-32-generic N/A
   linux-backports-modules-4.10.0-32-generic  N/A
   linux-firmware 1.164.1
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/31/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.2a
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.board.vendor: Supermicro
  dmi.board.version: 0123456789
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 17
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: