[Kernel-packages] [Bug 1747704] Re: Generic bluetooth mice not recognized

2018-02-09 Thread Jeb E.
Oh wait, I found the issue. 
The mouse was not completely recognized. It was not in pairing mode. (LOL)

Still though, my Settings would show the mouse as an "unknown" device
most times even before this thing went into pairing mode, but once I got
it in that mode, the computer took a minute and recognized it.

Feature Request/Feedback: Please add a notice to 'gnome-control-center'
within "Bluetooth" to place wanted devices into pairing mode, giving a
few common examples and methods to activating pairing mode as well.

Thanks! 
Jeb

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1747704

Title:
  Generic bluetooth mice not recognized

Status in Linux:
  Unknown
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Generic bluetooth (non-BLE) mice are not being recognized within the
  Ubuntu System Settings, although these same mice are found, added,
  installed, and functioning just fine on Windows 10 and Android 7.x+
  devices.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: linux-lowlatency 4.13.0.32.34
  ProcVersionSignature: Ubuntu 4.13.0-32.35-lowlatency 4.13.13
  Uname: Linux 4.13.0-32-lowlatency x86_64
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  jeb   12678 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Feb  6 10:58:41 2018
  HibernationDevice: RESUME=UUID=dc0e59b0-c3f8-4113-9ea4-87b3b2e0c112
  MachineType: Dell Inc. Inspiron 13-5368
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-lowlatency 
root=UUID=b0b38a57-52b5-4e23-be9e-85197724f378 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.13.0-32-lowlatency N/A
   linux-backports-modules-4.13.0-32-lowlatency  N/A
   linux-firmware1.169.3
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/14/2017
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.name: 01DC01
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd09/14/2017:svnDellInc.:pnInspiron13-5368:pvr:rvnDellInc.:rn01DC01:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 13-5368
  dmi.sys.vendor: Dell Inc.

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[Kernel-packages] [Bug 1747704] Re: Generic bluetooth mice not recognized

2018-02-09 Thread Jeb E.
PS: I unfortunately don't have alot of time today to try this, so I want
to make sure I type in the commands and text right if I do go ahead with
trying this. I hate to ask, but are you able to help me and show me what
I need to type in the Terminal to hop on the latest build and to revert
back if necessary?

Thank you :)

** Attachment added: "Latest HardInfo report - February 9th, 2018"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1747704/+attachment/5051780/+files/hardinfo_report.html

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1747704

Title:
  Generic bluetooth mice not recognized

Status in Linux:
  Unknown
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Generic bluetooth (non-BLE) mice are not being recognized within the
  Ubuntu System Settings, although these same mice are found, added,
  installed, and functioning just fine on Windows 10 and Android 7.x+
  devices.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: linux-lowlatency 4.13.0.32.34
  ProcVersionSignature: Ubuntu 4.13.0-32.35-lowlatency 4.13.13
  Uname: Linux 4.13.0-32-lowlatency x86_64
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  jeb   12678 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Feb  6 10:58:41 2018
  HibernationDevice: RESUME=UUID=dc0e59b0-c3f8-4113-9ea4-87b3b2e0c112
  MachineType: Dell Inc. Inspiron 13-5368
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-lowlatency 
root=UUID=b0b38a57-52b5-4e23-be9e-85197724f378 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.13.0-32-lowlatency N/A
   linux-backports-modules-4.13.0-32-lowlatency  N/A
   linux-firmware1.169.3
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/14/2017
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.name: 01DC01
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd09/14/2017:svnDellInc.:pnInspiron13-5368:pvr:rvnDellInc.:rn01DC01:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 13-5368
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1747704] Re: Generic bluetooth mice not recognized

2018-02-09 Thread Jeb E.
I personally do not know. I know that on previous versions of Ubuntu, the mouse 
worked fine, albeit was on a different PC and different hardware, so I 
unfortunately cannot say for certain.
If you'd like more debugging info or any more info from me, please let me know, 
and I will get around to trying your kernel suggestion ASAP.

Thanks,
jeb

** Tags added: kernel-bug

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1747704

Title:
  Generic bluetooth mice not recognized

Status in Linux:
  Unknown
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Generic bluetooth (non-BLE) mice are not being recognized within the
  Ubuntu System Settings, although these same mice are found, added,
  installed, and functioning just fine on Windows 10 and Android 7.x+
  devices.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: linux-lowlatency 4.13.0.32.34
  ProcVersionSignature: Ubuntu 4.13.0-32.35-lowlatency 4.13.13
  Uname: Linux 4.13.0-32-lowlatency x86_64
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  jeb   12678 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Feb  6 10:58:41 2018
  HibernationDevice: RESUME=UUID=dc0e59b0-c3f8-4113-9ea4-87b3b2e0c112
  MachineType: Dell Inc. Inspiron 13-5368
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-lowlatency 
root=UUID=b0b38a57-52b5-4e23-be9e-85197724f378 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.13.0-32-lowlatency N/A
   linux-backports-modules-4.13.0-32-lowlatency  N/A
   linux-firmware1.169.3
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/14/2017
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.name: 01DC01
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd09/14/2017:svnDellInc.:pnInspiron13-5368:pvr:rvnDellInc.:rn01DC01:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 13-5368
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/linux/+bug/1747704/+subscriptions

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[Kernel-packages] [Bug 1747704] Re: Generic bluetooth mice not recognized

2018-02-08 Thread Joseph Salisbury
Did this issue start happening after an update/upgrade?  Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1747704

Title:
  Generic bluetooth mice not recognized

Status in Linux:
  Unknown
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Generic bluetooth (non-BLE) mice are not being recognized within the
  Ubuntu System Settings, although these same mice are found, added,
  installed, and functioning just fine on Windows 10 and Android 7.x+
  devices.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: linux-lowlatency 4.13.0.32.34
  ProcVersionSignature: Ubuntu 4.13.0-32.35-lowlatency 4.13.13
  Uname: Linux 4.13.0-32-lowlatency x86_64
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  jeb   12678 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Feb  6 10:58:41 2018
  HibernationDevice: RESUME=UUID=dc0e59b0-c3f8-4113-9ea4-87b3b2e0c112
  MachineType: Dell Inc. Inspiron 13-5368
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-lowlatency 
root=UUID=b0b38a57-52b5-4e23-be9e-85197724f378 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.13.0-32-lowlatency N/A
   linux-backports-modules-4.13.0-32-lowlatency  N/A
   linux-firmware1.169.3
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/14/2017
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.name: 01DC01
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd09/14/2017:svnDellInc.:pnInspiron13-5368:pvr:rvnDellInc.:rn01DC01:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 13-5368
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/linux/+bug/1747704/+subscriptions

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[Kernel-packages] [Bug 1747704] Re: Generic bluetooth mice not recognized

2018-02-06 Thread Jeb E.
** Bug watch added: Linux Kernel Bug Tracker #198697
   https://bugzilla.kernel.org/show_bug.cgi?id=198697

** Also affects: linux via
   https://bugzilla.kernel.org/show_bug.cgi?id=198697
   Importance: Unknown
   Status: Unknown

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1747704

Title:
  Generic bluetooth mice not recognized

Status in Linux:
  Unknown
Status in linux package in Ubuntu:
  New

Bug description:
  Generic bluetooth (non-BLE) mice are not being recognized within the
  Ubuntu System Settings, although these same mice are found, added,
  installed, and functioning just fine on Windows 10 and Android 7.x+
  devices.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: linux-lowlatency 4.13.0.32.34
  ProcVersionSignature: Ubuntu 4.13.0-32.35-lowlatency 4.13.13
  Uname: Linux 4.13.0-32-lowlatency x86_64
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  jeb   12678 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Feb  6 10:58:41 2018
  HibernationDevice: RESUME=UUID=dc0e59b0-c3f8-4113-9ea4-87b3b2e0c112
  MachineType: Dell Inc. Inspiron 13-5368
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-lowlatency 
root=UUID=b0b38a57-52b5-4e23-be9e-85197724f378 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.13.0-32-lowlatency N/A
   linux-backports-modules-4.13.0-32-lowlatency  N/A
   linux-firmware1.169.3
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/14/2017
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.name: 01DC01
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd09/14/2017:svnDellInc.:pnInspiron13-5368:pvr:rvnDellInc.:rn01DC01:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 13-5368
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/linux/+bug/1747704/+subscriptions

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