This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1750491 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: artful -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1750491 Title: Ubuntu 17.10.1 UEFI Bios Corruption - WinBook TW802 Tablet Status in linux package in Ubuntu: Incomplete Bug description: Winbook TW802 - Intel Atom Tablet with UEFI Bios 64bit cpu / 32bit bootloader Related models: TW700, TW800, TW801 & TW100 Recommend do not install V17.10.1 on those machines until issue resolved Previous Single boot Ubuntu 16.04.1 installation NO Bios issues: installed via isorespin from USB New Single boot Ubuntu 17.10.1 installation caused Corrupted Bios: installed via isorespin from USB uname -r = 4.13.0-32-generic Corruption prevents Bios access to USB, so cannot boot ClonZilla to restore prior image Ubuntu 17 boots to desktop but not fully functional: (issues are unrelated to this bug report) WinBook Bios Phoenix SecureCore Bios Version 1.00 IA32 Build 11/24/2014 Can access BIOS with F2 during boot But Bios hangs accessing "BOOT" tab that controls boot devices Will not display & cannot select any boot device Restoring Bios defaults does not fix issue Attempted Fix: Tried 17.10 "SPI" fix - bug #1734147 Neither method shown resolves the issue after fix applied uname -r = 4.15.0-041500rc6-generic Fix #1734147 creates other issues: Bug #1734147 fix prevents access to grub during boot prior to #1734147 fix,"shift" during boot opened grub menu after fix, cannot open grub with "shift" or "c" uninstalled the fix via method shown in #1734147 uname -r = 4.13.0-32-generic after #1734148 uninstalled & reboot Gathering Info for this bug report ubuntu-bug linux = gathers the information but; V17 touchpad issues prevent sending the data version.log & lspci-vnvn.log are attached. Once USB is accessed, I can restore prior image Regards. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1750491/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp