[Kernel-packages] [Bug 1801747] Re: External display not recognized, internal one goes to black
** Tags added: cscc -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1801747 Title: External display not recognized, internal one goes to black Status in gdm3 package in Ubuntu: Fix Released Status in linux package in Ubuntu: Fix Released Status in xorg-server package in Ubuntu: Fix Released Bug description: Hi, I have 10 notebooks HP 1410s on which I replace XP/Vista with Ubuntu 18.04.1 I face a problem on ALL of them, as soon as I connect an external screen, doesn't matter VGA or HDMI, the internal screen goes black, only mouse icon is their, blinking from time to time but reacting. External screen does show nothing but there is no "no signal" info what means that source is recognized. As soon as I release the video cable from external display, the internal one come back to live after few seconds. The BIOS was updated to latest available. Daniel tootai@hirondelle:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompositorRunning: None Date: Mon Nov 5 16:30:38 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.15.0-29-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] InstallationDate: Installed on 2018-10-19 (17 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Hewlett-Packard HP ProBook 4510s ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=6ddf18e3-f14e-4d1c-b2fd-ae58c6f697ed ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/02/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68PZI Ver. F.18 dmi.board.name: 3072 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 24.0F dmi.chassis.asset.tag: CNU0012B8R dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.18:bd12/02/2010:svnHewlett-Packard:pnHPProBook4510s:pvrF.18:rvnHewlett-Packard:rn3072:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.name: HP ProBook 4510s dmi.product.version: F.18 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1801747/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1801747] Re: External display not recognized, internal one goes to black
** Changed in: gdm3 (Ubuntu) Status: Incomplete => Fix Released ** Changed in: linux (Ubuntu) Status: Incomplete => Fix Released ** Changed in: xorg-server (Ubuntu) Status: Incomplete => Fix Released -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1801747 Title: External display not recognized, internal one goes to black Status in gdm3 package in Ubuntu: Fix Released Status in linux package in Ubuntu: Fix Released Status in xorg-server package in Ubuntu: Fix Released Bug description: Hi, I have 10 notebooks HP 1410s on which I replace XP/Vista with Ubuntu 18.04.1 I face a problem on ALL of them, as soon as I connect an external screen, doesn't matter VGA or HDMI, the internal screen goes black, only mouse icon is their, blinking from time to time but reacting. External screen does show nothing but there is no "no signal" info what means that source is recognized. As soon as I release the video cable from external display, the internal one come back to live after few seconds. The BIOS was updated to latest available. Daniel tootai@hirondelle:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompositorRunning: None Date: Mon Nov 5 16:30:38 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.15.0-29-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] InstallationDate: Installed on 2018-10-19 (17 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Hewlett-Packard HP ProBook 4510s ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=6ddf18e3-f14e-4d1c-b2fd-ae58c6f697ed ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/02/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68PZI Ver. F.18 dmi.board.name: 3072 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 24.0F dmi.chassis.asset.tag: CNU0012B8R dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.18:bd12/02/2010:svnHewlett-Packard:pnHPProBook4510s:pvrF.18:rvnHewlett-Packard:rn3072:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.name: HP ProBook 4510s dmi.product.version: F.18 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1801747/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
Re: [Kernel-packages] [Bug 1801747] Re: External display not recognized, internal one goes to black
Le 26/11/2018 à 09:49, Daniel van Vugt a écrit : > tootai, Hi Daniel > > Could you please update the machine? This looks a little like a bug that > was fixed recently. Indeed, it's now OK. > > When done, please run: > >dpkg -l > allpackages.txt > > and attach the resulting 'allpackages.txt'. Done, attached Thanks for your support [...] -- Daniel ** Attachment added: "allpackages.txt" https://bugs.launchpad.net/bugs/1801747/+attachment/5216502/+files/allpackages.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1801747 Title: External display not recognized, internal one goes to black Status in gdm3 package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Status in xorg-server package in Ubuntu: Incomplete Bug description: Hi, I have 10 notebooks HP 1410s on which I replace XP/Vista with Ubuntu 18.04.1 I face a problem on ALL of them, as soon as I connect an external screen, doesn't matter VGA or HDMI, the internal screen goes black, only mouse icon is their, blinking from time to time but reacting. External screen does show nothing but there is no "no signal" info what means that source is recognized. As soon as I release the video cable from external display, the internal one come back to live after few seconds. The BIOS was updated to latest available. Daniel tootai@hirondelle:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompositorRunning: None Date: Mon Nov 5 16:30:38 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.15.0-29-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] InstallationDate: Installed on 2018-10-19 (17 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Hewlett-Packard HP ProBook 4510s ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=6ddf18e3-f14e-4d1c-b2fd-ae58c6f697ed ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/02/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68PZI Ver. F.18 dmi.board.name: 3072 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 24.0F dmi.chassis.asset.tag: CNU0012B8R dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.18:bd12/02/2010:svnHewlett-Packard:pnHPProBook4510s:pvrF.18:rvnHewlett-Packard:rn3072:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.name: HP ProBook 4510s dmi.product.version: F.18 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1801747/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1801747] Re: External display not recognized, internal one goes to black
I would recommend everyone other than tootai should open their own bugs so as to not confuse the discussion here. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1801747 Title: External display not recognized, internal one goes to black Status in gdm3 package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Status in xorg-server package in Ubuntu: Incomplete Bug description: Hi, I have 10 notebooks HP 1410s on which I replace XP/Vista with Ubuntu 18.04.1 I face a problem on ALL of them, as soon as I connect an external screen, doesn't matter VGA or HDMI, the internal screen goes black, only mouse icon is their, blinking from time to time but reacting. External screen does show nothing but there is no "no signal" info what means that source is recognized. As soon as I release the video cable from external display, the internal one come back to live after few seconds. The BIOS was updated to latest available. Daniel tootai@hirondelle:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompositorRunning: None Date: Mon Nov 5 16:30:38 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.15.0-29-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] InstallationDate: Installed on 2018-10-19 (17 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Hewlett-Packard HP ProBook 4510s ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=6ddf18e3-f14e-4d1c-b2fd-ae58c6f697ed ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/02/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68PZI Ver. F.18 dmi.board.name: 3072 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 24.0F dmi.chassis.asset.tag: CNU0012B8R dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.18:bd12/02/2010:svnHewlett-Packard:pnHPProBook4510s:pvrF.18:rvnHewlett-Packard:rn3072:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.name: HP ProBook 4510s dmi.product.version: F.18 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1801747/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1801747] Re: External display not recognized, internal one goes to black
tootai, Could you please update the machine? This looks a little like a bug that was fixed recently. When done, please run: dpkg -l > allpackages.txt and attach the resulting 'allpackages.txt'. ** Changed in: gdm3 (Ubuntu) Status: New => Incomplete ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Changed in: xorg-server (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1801747 Title: External display not recognized, internal one goes to black Status in gdm3 package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Status in xorg-server package in Ubuntu: Incomplete Bug description: Hi, I have 10 notebooks HP 1410s on which I replace XP/Vista with Ubuntu 18.04.1 I face a problem on ALL of them, as soon as I connect an external screen, doesn't matter VGA or HDMI, the internal screen goes black, only mouse icon is their, blinking from time to time but reacting. External screen does show nothing but there is no "no signal" info what means that source is recognized. As soon as I release the video cable from external display, the internal one come back to live after few seconds. The BIOS was updated to latest available. Daniel tootai@hirondelle:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompositorRunning: None Date: Mon Nov 5 16:30:38 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.15.0-29-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] InstallationDate: Installed on 2018-10-19 (17 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Hewlett-Packard HP ProBook 4510s ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=6ddf18e3-f14e-4d1c-b2fd-ae58c6f697ed ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/02/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68PZI Ver. F.18 dmi.board.name: 3072 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 24.0F dmi.chassis.asset.tag: CNU0012B8R dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.18:bd12/02/2010:svnHewlett-Packard:pnHPProBook4510s:pvrF.18:rvnHewlett-Packard:rn3072:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.name: HP ProBook 4510s dmi.product.version: F.18 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1801747/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1801747] Re: External display not recognized, internal one goes to black
Hi ! I can confirm this problem. I just upgraded 1.04 to 18.10. I got two monitor connected on motherboard. One in VGA, the other on hdmi. Both screens works until i log in. After this, the vga screen become black and display nothing. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1801747 Title: External display not recognized, internal one goes to black Status in gdm3 package in Ubuntu: New Status in linux package in Ubuntu: Confirmed Status in xorg-server package in Ubuntu: New Bug description: Hi, I have 10 notebooks HP 1410s on which I replace XP/Vista with Ubuntu 18.04.1 I face a problem on ALL of them, as soon as I connect an external screen, doesn't matter VGA or HDMI, the internal screen goes black, only mouse icon is their, blinking from time to time but reacting. External screen does show nothing but there is no "no signal" info what means that source is recognized. As soon as I release the video cable from external display, the internal one come back to live after few seconds. The BIOS was updated to latest available. Daniel tootai@hirondelle:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompositorRunning: None Date: Mon Nov 5 16:30:38 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.15.0-29-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] InstallationDate: Installed on 2018-10-19 (17 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Hewlett-Packard HP ProBook 4510s ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=6ddf18e3-f14e-4d1c-b2fd-ae58c6f697ed ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/02/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68PZI Ver. F.18 dmi.board.name: 3072 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 24.0F dmi.chassis.asset.tag: CNU0012B8R dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.18:bd12/02/2010:svnHewlett-Packard:pnHPProBook4510s:pvrF.18:rvnHewlett-Packard:rn3072:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.name: HP ProBook 4510s dmi.product.version: F.18 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1801747/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1801747] Re: External display not recognized, internal one goes to black
More infos. I installed the notebook from scratch with a 16.04.2 image and update to latest 16.04 packages which installed 4.15.0-38 kernel. The laptop has the correct behavior, without entering settings I can switch/duplicate displays with the fn key. So original problem seems not related to kernel version. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1801747 Title: External display not recognized, internal one goes to black Status in gdm3 package in Ubuntu: New Status in linux package in Ubuntu: Confirmed Status in xorg-server package in Ubuntu: New Bug description: Hi, I have 10 notebooks HP 1410s on which I replace XP/Vista with Ubuntu 18.04.1 I face a problem on ALL of them, as soon as I connect an external screen, doesn't matter VGA or HDMI, the internal screen goes black, only mouse icon is their, blinking from time to time but reacting. External screen does show nothing but there is no "no signal" info what means that source is recognized. As soon as I release the video cable from external display, the internal one come back to live after few seconds. The BIOS was updated to latest available. Daniel tootai@hirondelle:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompositorRunning: None Date: Mon Nov 5 16:30:38 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.15.0-29-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] InstallationDate: Installed on 2018-10-19 (17 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Hewlett-Packard HP ProBook 4510s ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=6ddf18e3-f14e-4d1c-b2fd-ae58c6f697ed ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/02/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68PZI Ver. F.18 dmi.board.name: 3072 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 24.0F dmi.chassis.asset.tag: CNU0012B8R dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.18:bd12/02/2010:svnHewlett-Packard:pnHPProBook4510s:pvrF.18:rvnHewlett-Packard:rn3072:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.name: HP ProBook 4510s dmi.product.version: F.18 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1801747/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1801747] Re: External display not recognized, internal one goes to black
** Changed in: gdm3 (Ubuntu) Status: Incomplete => New ** Changed in: linux (Ubuntu) Status: Incomplete => New ** Changed in: xorg-server (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1801747 Title: External display not recognized, internal one goes to black Status in gdm3 package in Ubuntu: New Status in linux package in Ubuntu: New Status in xorg-server package in Ubuntu: New Bug description: Hi, I have 10 notebooks HP 1410s on which I replace XP/Vista with Ubuntu 18.04.1 I face a problem on ALL of them, as soon as I connect an external screen, doesn't matter VGA or HDMI, the internal screen goes black, only mouse icon is their, blinking from time to time but reacting. External screen does show nothing but there is no "no signal" info what means that source is recognized. As soon as I release the video cable from external display, the internal one come back to live after few seconds. The BIOS was updated to latest available. Daniel tootai@hirondelle:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompositorRunning: None Date: Mon Nov 5 16:30:38 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.15.0-29-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] InstallationDate: Installed on 2018-10-19 (17 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Hewlett-Packard HP ProBook 4510s ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=6ddf18e3-f14e-4d1c-b2fd-ae58c6f697ed ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/02/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68PZI Ver. F.18 dmi.board.name: 3072 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 24.0F dmi.chassis.asset.tag: CNU0012B8R dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.18:bd12/02/2010:svnHewlett-Packard:pnHPProBook4510s:pvrF.18:rvnHewlett-Packard:rn3072:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.name: HP ProBook 4510s dmi.product.version: F.18 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1801747/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1801747] Re: External display not recognized, internal one goes to black
Ubuntu 18.10 does have the same problem, Ubuntu 16.04.2 has *NO* problem. From where could I get an 4.4 kernel for 18.04 for testing purpose ? Other infos: when I check in systems, it show me 3 display despite the fact that only 2 are connected: 1. internal display 2. unknown display with resolution 1024 x 768 (4:3) 800 x 600 (4:3) 848 x 480 (16:9) ! 3. external display with correct informations (Brand, model, ) I also discover that starting the laptop with the display connected, shows me the splash image on both displays as it should. Problem arise on greeting image. From here I see "No input signal" and the external display goes black. Daniel PS: perhaps bug 1723025? could be identical but from my side, I can start with or without external display, it's only when I use the fn switch key that problem arise. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1801747 Title: External display not recognized, internal one goes to black Status in gdm3 package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Status in xorg-server package in Ubuntu: Incomplete Bug description: Hi, I have 10 notebooks HP 1410s on which I replace XP/Vista with Ubuntu 18.04.1 I face a problem on ALL of them, as soon as I connect an external screen, doesn't matter VGA or HDMI, the internal screen goes black, only mouse icon is their, blinking from time to time but reacting. External screen does show nothing but there is no "no signal" info what means that source is recognized. As soon as I release the video cable from external display, the internal one come back to live after few seconds. The BIOS was updated to latest available. Daniel tootai@hirondelle:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompositorRunning: None Date: Mon Nov 5 16:30:38 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.15.0-29-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] InstallationDate: Installed on 2018-10-19 (17 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Hewlett-Packard HP ProBook 4510s ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=6ddf18e3-f14e-4d1c-b2fd-ae58c6f697ed ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/02/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68PZI Ver. F.18 dmi.board.name: 3072 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 24.0F dmi.chassis.asset.tag: CNU0012B8R dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.18:bd12/02/2010:svnHewlett-Packard:pnHPProBook4510s:pvrF.18:rvnHewlett-Packard:rn3072:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.name: HP ProBook 4510s dmi.product.version: F.18 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1801747/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1801747] Re: External display not recognized, internal one goes to black
Also, do you think this might be bug 1723025? ** Also affects: gdm3 (Ubuntu) Importance: Undecided Status: New ** Changed in: gdm3 (Ubuntu) Status: New => Incomplete ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Changed in: xorg-server (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1801747 Title: External display not recognized, internal one goes to black Status in gdm3 package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Status in xorg-server package in Ubuntu: Incomplete Bug description: Hi, I have 10 notebooks HP 1410s on which I replace XP/Vista with Ubuntu 18.04.1 I face a problem on ALL of them, as soon as I connect an external screen, doesn't matter VGA or HDMI, the internal screen goes black, only mouse icon is their, blinking from time to time but reacting. External screen does show nothing but there is no "no signal" info what means that source is recognized. As soon as I release the video cable from external display, the internal one come back to live after few seconds. The BIOS was updated to latest available. Daniel tootai@hirondelle:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompositorRunning: None Date: Mon Nov 5 16:30:38 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.15.0-29-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] InstallationDate: Installed on 2018-10-19 (17 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Hewlett-Packard HP ProBook 4510s ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=6ddf18e3-f14e-4d1c-b2fd-ae58c6f697ed ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/02/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68PZI Ver. F.18 dmi.board.name: 3072 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 24.0F dmi.chassis.asset.tag: CNU0012B8R dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.18:bd12/02/2010:svnHewlett-Packard:pnHPProBook4510s:pvrF.18:rvnHewlett-Packard:rn3072:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.name: HP ProBook 4510s dmi.product.version: F.18 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1801747/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1801747] Re: External display not recognized, internal one goes to black
This may be a regression, please try older kernels like v4.4. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1801747 Title: External display not recognized, internal one goes to black Status in gdm3 package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Status in xorg-server package in Ubuntu: Incomplete Bug description: Hi, I have 10 notebooks HP 1410s on which I replace XP/Vista with Ubuntu 18.04.1 I face a problem on ALL of them, as soon as I connect an external screen, doesn't matter VGA or HDMI, the internal screen goes black, only mouse icon is their, blinking from time to time but reacting. External screen does show nothing but there is no "no signal" info what means that source is recognized. As soon as I release the video cable from external display, the internal one come back to live after few seconds. The BIOS was updated to latest available. Daniel tootai@hirondelle:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompositorRunning: None Date: Mon Nov 5 16:30:38 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.15.0-29-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] InstallationDate: Installed on 2018-10-19 (17 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Hewlett-Packard HP ProBook 4510s ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=6ddf18e3-f14e-4d1c-b2fd-ae58c6f697ed ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/02/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68PZI Ver. F.18 dmi.board.name: 3072 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 24.0F dmi.chassis.asset.tag: CNU0012B8R dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.18:bd12/02/2010:svnHewlett-Packard:pnHPProBook4510s:pvrF.18:rvnHewlett-Packard:rn3072:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.name: HP ProBook 4510s dmi.product.version: F.18 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1801747/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1801747] Re: External display not recognized, internal one goes to black
The machine seems to have an Intel CPU/GPU from 2009, which makes me think this might be related somehow to bug 1727356. Can you please try booting Ubuntu 18.10 as a test? http://releases.ubuntu.com/18.10/ -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1801747 Title: External display not recognized, internal one goes to black Status in gdm3 package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Status in xorg-server package in Ubuntu: Incomplete Bug description: Hi, I have 10 notebooks HP 1410s on which I replace XP/Vista with Ubuntu 18.04.1 I face a problem on ALL of them, as soon as I connect an external screen, doesn't matter VGA or HDMI, the internal screen goes black, only mouse icon is their, blinking from time to time but reacting. External screen does show nothing but there is no "no signal" info what means that source is recognized. As soon as I release the video cable from external display, the internal one come back to live after few seconds. The BIOS was updated to latest available. Daniel tootai@hirondelle:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompositorRunning: None Date: Mon Nov 5 16:30:38 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.15.0-29-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] InstallationDate: Installed on 2018-10-19 (17 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Hewlett-Packard HP ProBook 4510s ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=6ddf18e3-f14e-4d1c-b2fd-ae58c6f697ed ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/02/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68PZI Ver. F.18 dmi.board.name: 3072 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 24.0F dmi.chassis.asset.tag: CNU0012B8R dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.18:bd12/02/2010:svnHewlett-Packard:pnHPProBook4510s:pvrF.18:rvnHewlett-Packard:rn3072:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.name: HP ProBook 4510s dmi.product.version: F.18 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1801747/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1801747] Re: External display not recognized, internal one goes to black
** Tags added: multimonitor -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1801747 Title: External display not recognized, internal one goes to black Status in linux package in Ubuntu: Confirmed Status in xorg-server package in Ubuntu: Confirmed Bug description: Hi, I have 10 notebooks HP 1410s on which I replace XP/Vista with Ubuntu 18.04.1 I face a problem on ALL of them, as soon as I connect an external screen, doesn't matter VGA or HDMI, the internal screen goes black, only mouse icon is their, blinking from time to time but reacting. External screen does show nothing but there is no "no signal" info what means that source is recognized. As soon as I release the video cable from external display, the internal one come back to live after few seconds. The BIOS was updated to latest available. Daniel tootai@hirondelle:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompositorRunning: None Date: Mon Nov 5 16:30:38 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.15.0-29-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] InstallationDate: Installed on 2018-10-19 (17 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Hewlett-Packard HP ProBook 4510s ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=6ddf18e3-f14e-4d1c-b2fd-ae58c6f697ed ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/02/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68PZI Ver. F.18 dmi.board.name: 3072 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 24.0F dmi.chassis.asset.tag: CNU0012B8R dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.18:bd12/02/2010:svnHewlett-Packard:pnHPProBook4510s:pvrF.18:rvnHewlett-Packard:rn3072:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.name: HP ProBook 4510s dmi.product.version: F.18 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1801747/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1801747] Re: External display not recognized, internal one goes to black
Behavior is different, Ican't see the image on one or the other display, system now recognize the second screen but as soon as I switch the screens keyboard freezes, mouse icon react but no button working, have to switch off the computer with the on/off button :( Daniel -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1801747 Title: External display not recognized, internal one goes to black Status in linux package in Ubuntu: Confirmed Status in xorg-server package in Ubuntu: Confirmed Bug description: Hi, I have 10 notebooks HP 1410s on which I replace XP/Vista with Ubuntu 18.04.1 I face a problem on ALL of them, as soon as I connect an external screen, doesn't matter VGA or HDMI, the internal screen goes black, only mouse icon is their, blinking from time to time but reacting. External screen does show nothing but there is no "no signal" info what means that source is recognized. As soon as I release the video cable from external display, the internal one come back to live after few seconds. The BIOS was updated to latest available. Daniel tootai@hirondelle:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompositorRunning: None Date: Mon Nov 5 16:30:38 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.15.0-29-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] InstallationDate: Installed on 2018-10-19 (17 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Hewlett-Packard HP ProBook 4510s ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=6ddf18e3-f14e-4d1c-b2fd-ae58c6f697ed ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/02/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68PZI Ver. F.18 dmi.board.name: 3072 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 24.0F dmi.chassis.asset.tag: CNU0012B8R dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.18:bd12/02/2010:svnHewlett-Packard:pnHPProBook4510s:pvrF.18:rvnHewlett-Packard:rn3072:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.name: HP ProBook 4510s dmi.product.version: F.18 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1801747/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1801747] Re: External display not recognized, internal one goes to black
Err: to read is "I can see the image on one or the other display" ** Changed in: xorg-server (Ubuntu) Status: New => Confirmed ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1801747 Title: External display not recognized, internal one goes to black Status in linux package in Ubuntu: Confirmed Status in xorg-server package in Ubuntu: Confirmed Bug description: Hi, I have 10 notebooks HP 1410s on which I replace XP/Vista with Ubuntu 18.04.1 I face a problem on ALL of them, as soon as I connect an external screen, doesn't matter VGA or HDMI, the internal screen goes black, only mouse icon is their, blinking from time to time but reacting. External screen does show nothing but there is no "no signal" info what means that source is recognized. As soon as I release the video cable from external display, the internal one come back to live after few seconds. The BIOS was updated to latest available. Daniel tootai@hirondelle:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompositorRunning: None Date: Mon Nov 5 16:30:38 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.15.0-29-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] InstallationDate: Installed on 2018-10-19 (17 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Hewlett-Packard HP ProBook 4510s ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=6ddf18e3-f14e-4d1c-b2fd-ae58c6f697ed ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/02/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68PZI Ver. F.18 dmi.board.name: 3072 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 24.0F dmi.chassis.asset.tag: CNU0012B8R dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.18:bd12/02/2010:svnHewlett-Packard:pnHPProBook4510s:pvrF.18:rvnHewlett-Packard:rn3072:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.name: HP ProBook 4510s dmi.product.version: F.18 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1801747/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1801747] Re: External display not recognized, internal one goes to black
** Tags added: kernel-bug-exists-upstream -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1801747 Title: External display not recognized, internal one goes to black Status in linux package in Ubuntu: Confirmed Status in xorg-server package in Ubuntu: Confirmed Bug description: Hi, I have 10 notebooks HP 1410s on which I replace XP/Vista with Ubuntu 18.04.1 I face a problem on ALL of them, as soon as I connect an external screen, doesn't matter VGA or HDMI, the internal screen goes black, only mouse icon is their, blinking from time to time but reacting. External screen does show nothing but there is no "no signal" info what means that source is recognized. As soon as I release the video cable from external display, the internal one come back to live after few seconds. The BIOS was updated to latest available. Daniel tootai@hirondelle:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompositorRunning: None Date: Mon Nov 5 16:30:38 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.15.0-29-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] InstallationDate: Installed on 2018-10-19 (17 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Hewlett-Packard HP ProBook 4510s ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=6ddf18e3-f14e-4d1c-b2fd-ae58c6f697ed ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/02/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68PZI Ver. F.18 dmi.board.name: 3072 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 24.0F dmi.chassis.asset.tag: CNU0012B8R dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.18:bd12/02/2010:svnHewlett-Packard:pnHPProBook4510s:pvrF.18:rvnHewlett-Packard:rn3072:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.name: HP ProBook 4510s dmi.product.version: F.18 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1801747/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1801747] Re: External display not recognized, internal one goes to black
Hi Cristian. No update/upgrade, straight HDD format + new install of Ubuntu. I will test the latest kernel. Thanks for your support Daniel -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1801747 Title: External display not recognized, internal one goes to black Status in linux package in Ubuntu: Incomplete Status in xorg-server package in Ubuntu: New Bug description: Hi, I have 10 notebooks HP 1410s on which I replace XP/Vista with Ubuntu 18.04.1 I face a problem on ALL of them, as soon as I connect an external screen, doesn't matter VGA or HDMI, the internal screen goes black, only mouse icon is their, blinking from time to time but reacting. External screen does show nothing but there is no "no signal" info what means that source is recognized. As soon as I release the video cable from external display, the internal one come back to live after few seconds. The BIOS was updated to latest available. Daniel tootai@hirondelle:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompositorRunning: None Date: Mon Nov 5 16:30:38 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.15.0-29-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] InstallationDate: Installed on 2018-10-19 (17 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Hewlett-Packard HP ProBook 4510s ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=6ddf18e3-f14e-4d1c-b2fd-ae58c6f697ed ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/02/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68PZI Ver. F.18 dmi.board.name: 3072 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 24.0F dmi.chassis.asset.tag: CNU0012B8R dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.18:bd12/02/2010:svnHewlett-Packard:pnHPProBook4510s:pvrF.18:rvnHewlett-Packard:rn3072:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.name: HP ProBook 4510s dmi.product.version: F.18 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1801747/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1801747] Re: External display not recognized, internal one goes to black
Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem? Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.19 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19.1 ** Also affects: linux (Ubuntu) Importance: Undecided Status: New ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1801747 Title: External display not recognized, internal one goes to black Status in linux package in Ubuntu: Incomplete Status in xorg-server package in Ubuntu: New Bug description: Hi, I have 10 notebooks HP 1410s on which I replace XP/Vista with Ubuntu 18.04.1 I face a problem on ALL of them, as soon as I connect an external screen, doesn't matter VGA or HDMI, the internal screen goes black, only mouse icon is their, blinking from time to time but reacting. External screen does show nothing but there is no "no signal" info what means that source is recognized. As soon as I release the video cable from external display, the internal one come back to live after few seconds. The BIOS was updated to latest available. Daniel tootai@hirondelle:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompositorRunning: None Date: Mon Nov 5 16:30:38 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.15.0-29-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] Subsystem: Hewlett-Packard Company Mobile 4 Series Chipset Integrated Graphics Controller [103c:3072] InstallationDate: Installed on 2018-10-19 (17 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Hewlett-Packard HP ProBook 4510s ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=6ddf18e3-f14e-4d1c-b2fd-ae58c6f697ed ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/02/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68PZI Ver. F.18 dmi.board.name: 3072 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 24.0F dmi.chassis.asset.tag: CNU0012B8R dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.18:bd12/02/2010:svnHewlett-Packard:pnHPProBook4510s:pvrF.18:rvnHewlett-Packard:rn3072:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.name: HP ProBook 4510s dmi.product.version: F.18 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1801747/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
