Public bug reported:

Ubuntu MATE 18.10 on AMD 64-bit machine. Working fine until suddenly
Ubuntu stops responding to the mouse buttons or keyboard (PS2 keyboard).

No warning. Was using VueScan and running two bash scripts using
tesseract and VisualWorks. Chrome and Pluma running but not being used.

No other symptoms visible.

This is the second time in a week that Ubuntu crashed in the same way
and I have had to do a hardware reset to restart.

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: linux-image-4.18.0-13-generic 4.18.0-13.14
ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17
Uname: Linux 4.18.0-13-generic x86_64
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  robert     2268 F.... pulseaudio
 /dev/snd/controlC0:  robert     2268 F.... pulseaudio
CurrentDesktop: MATE
Date: Wed Jan  9 22:53:15 2019
InstallationDate: Installed on 2018-12-16 (24 days ago)
InstallationMedia: Ubuntu-MATE 18.10 "Cosmic Cuttlefish" - Release amd64 
(20181017.2)
MachineType: System manufacturer System Product Name
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic 
root=UUID=737f341d-e214-40a2-b2a3-5a8b1b7ed378 ro quiet splash vt.handoff=1
RelatedPackageVersions:
 linux-restricted-modules-4.18.0-13-generic N/A
 linux-backports-modules-4.18.0-13-generic  N/A
 linux-firmware                             1.175.1
RfKill:
 0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/01/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1301
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: A88XM-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1301:bd04/01/2014:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnA88XM-A:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug cosmic

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1811182

Title:
  Ubuntu crashed totally. Nothing responded. Could not even shut down.

Status in linux package in Ubuntu:
  New

Bug description:
  Ubuntu MATE 18.10 on AMD 64-bit machine. Working fine until suddenly
  Ubuntu stops responding to the mouse buttons or keyboard (PS2
  keyboard).

  No warning. Was using VueScan and running two bash scripts using
  tesseract and VisualWorks. Chrome and Pluma running but not being
  used.

  No other symptoms visible.

  This is the second time in a week that Ubuntu crashed in the same way
  and I have had to do a hardware reset to restart.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.10
  Package: linux-image-4.18.0-13-generic 4.18.0-13.14
  ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17
  Uname: Linux 4.18.0-13-generic x86_64
  ApportVersion: 2.20.10-0ubuntu13.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  robert     2268 F.... pulseaudio
   /dev/snd/controlC0:  robert     2268 F.... pulseaudio
  CurrentDesktop: MATE
  Date: Wed Jan  9 22:53:15 2019
  InstallationDate: Installed on 2018-12-16 (24 days ago)
  InstallationMedia: Ubuntu-MATE 18.10 "Cosmic Cuttlefish" - Release amd64 
(20181017.2)
  MachineType: System manufacturer System Product Name
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic 
root=UUID=737f341d-e214-40a2-b2a3-5a8b1b7ed378 ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-13-generic N/A
   linux-backports-modules-4.18.0-13-generic  N/A
   linux-firmware                             1.175.1
  RfKill:
   0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/01/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1301
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: A88XM-A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1301:bd04/01/2014:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnA88XM-A:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1811182/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to