This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1843773 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1843773 Title: [WHL-U|CML-U][ICL][Thunderbolt] AHCI SATA link down after S4 sleep and platform could not recover Status in intel: New Status in linux package in Ubuntu: Incomplete Bug description: Description Platform: WHL-U BIOS: CNLSFWR1.R00.X147.B00.1806200058 TBT: native PCIe tbt user mode AR AIC: rev 35.1 Linux kernel: 4.18.0-rc8-intel-next+ 1. Approve all thunderbolt device to access, which contain SATA SSD(sda) and USB2.0/3.0 2. Executed S4 sleep: rtcwake -m disk -s 50 3. After S4 sleep ok and then wake to recover, and then “SATA link down (SStatus FFFFFFFF SControl FFFFFFFF)” AHCI controller unavailable! … [sda] Start/Stop Unit failed Due to platform could not recover, could not get the dmesg log, and just caught the dmesg pictures in attached. After that platform could not recover and action timeout, call trace generated. Target Release: 20.04 Target Kernel: TBD To manage notifications about this bug go to: https://bugs.launchpad.net/intel/+bug/1843773/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp