[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-09 Thread Robert Boerner
@Hui, Thank you for your efforts here, they are much appreciated. You ask,"...if you plug sth into the 3.5mm audio jack, does the output change to lineout/headphone?" I am afraid I am not sure what 'sth' means when you say, '...plug sth into the 3.5mm audio jack...' Does 'sth' refer to stereo

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-08 Thread Hui Wang
@Robert, I don't know if it is a regression or not, if there is nothing to be plugged in the 3.5mm audio jack, the output shows dummy output, if you plug sth into the 3.5mm audio jack, does the output change to lineout/headphone? The log you posted in the #42 shows: analog-output-lineout: Line

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-08 Thread Hui Wang
Pulseaudio introduced this commit, this commit introduce your issue. 0d50e787f86b385bf33aeb53b16ca40543f1db63 alsa-card: improve the profile availability logic When a new card shows up (during pulseaudio startup or hotplugged), pulseaudio needs to pick the initial profile for

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-06 Thread Robert Boerner
@Kai-Heng, I am happy to do whatever is necessary to help isolate the cause of the problem. If you are able to provide instructions for what you would like me to try, I will do my best to ensure they are followed precisely. There is no real data on the system, so I happy to allow you to remote

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-06 Thread Kai-Heng Feng
Would it be possible to test upstream PulseAudio? I am not sure if there's any easy way to test it under Ubuntu though... -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title:

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-04 Thread Robert Boerner
@Kai-Heng, I tested the behavior of Linux Mint 20 via a Live USB stick and the audio output did NOT work. The only audio device detected is a 'Dummy Output' device. This behavior matches that of Ubuntu 20.04. To put that another way, there appears to have been a regression in behavior between

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-03 Thread Hui Wang
@Robert, the PA in the ubuntu is 13.99 while the PA in the min is 11.1. It is because PA introduced a commit after 11.1, BTW, if you plug sth in the line-out port, what will happen? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-02 Thread Kai-Heng Feng
Hmm, it does seems to be a PulseAudio regression. Can you please test 20.04 based Mint? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-02 Thread Robert Boerner
Ran command as requested, no change in behavior. Audio output device not detected, only 'Dummy Output' is present in Sound Settings Rebooted system after change, and tested again. No change in behavior. Audio output device not detected, only 'Dummy Output' is present in Sound Settings Please

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-02 Thread Kai-Heng Feng
Yea there's no available profile from PulseAudio. Does remove saved config help? i.e. $ rm -r ~/.config/pulse/ -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title:

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-26 Thread Robert Boerner
Gentle bump to raise visibility. In more information is needed please let me know. Thank you! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-20 Thread Robert Boerner
Attaching files as requested... Please let me know if I can provide any additional information, and thank you as always for your help! ** Attachment added: "pactl_list_ubuntu.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+attachment/5385618/+files/pactl_list_ubuntu.txt

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-20 Thread Robert Boerner
** Attachment added: "patcl_list_mint.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+attachment/5385619/+files/patcl_list_mint.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu.

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-17 Thread Kai-Heng Feng
Can you please attach "pactl list" under both Ubuntu and Mint? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-17 Thread Robert Boerner
Updated the system as requested: ||/ Name Version Architecture Description +++-==---= ii pulseaudio 1:13.99.1-1ubuntu3.3 amd64PulseAudio sound server Unfortunately, the problem

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-17 Thread Kai-Heng Feng
Ok, it doesn't seem to be a kernel bug then. Please upgrade the system and retest, the pulse audio is too old: Package: pulseaudio 1:13.99.1-1ubuntu3 There are several important fix for Pulseaudio in 1:13.99.1-1ubuntu3.3. -- You received this bug notification because you are a member of Kernel

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-15 Thread Robert Boerner
Gentle bump to raise visibility. If more information is needed, please let me know. Thank you! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-10 Thread Robert Boerner
While the system is booted into Linux Mint 19.3 (with audio working properly), the kernel version is reported as: Linux NUC8CCHK 5.3.0-53-generic #47~18.04.1-Ubuntu SMP Thu May 7 13:10:50 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux (I think the kernel version may have been updated slightly as a

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-09 Thread Kai-Heng Feng
Can you please attach dmesg under 5.3.0-51? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-07 Thread Robert Boerner
I attempted the process you describe, however I cannot find any kernel version which allows for the audio output to work within Ubuntu 20.04. To reiterate, when testing the system with Linux Mint 19.3 with kernel version 5.3.0-51 #44-18.04.2-Ubuntu sound works properly. I used these instructions

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-02 Thread Kai-Heng Feng
Great! That means it's a regression, let's do a kernel bisection. First, find the last -rc kernel works and the first -rc kernel doesn’t work from http://kernel.ubuntu.com/~kernel-ppa/mainline/ Then, $ sudo apt build-dep linux $ git clone

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-02 Thread Robert Boerner
The system does not have Windows installed at present, however I am happy to install Windows 10 if it helps the investigation. If you can please just provide instructions for what you would like to me do from within Windows I will do my best to provide the information promptly. * Just a quick

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-02 Thread Kai-Heng Feng
Does your system have Windows installed? I guess we need to dump the codec pin from Windows to move forward. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title:

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-01 Thread Robert Boerner
Gentle bump to raise visibility. In more information is needed please let me know. Thank you! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-05-22 Thread Robert Boerner
@Hui, Thank you for looking deeper into the problem, and for your explanation. I tried disconnecting and reconnecting the speaker to the audio output jack as you suggested, however it did not change the behavior. The 'Dummy Output' remains, and no sound is heard. @Kai, I added the PPA you

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-05-21 Thread Kai-Heng Feng
Can this be the same PA regression? Please test this PPA: https://launchpad.net/~kaihengfeng/+archive/ubuntu/fix-lp1869819 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title:

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-05-20 Thread Robert Boerner
Testing with the the 5.7.0-050700rc6-generic kernel does not change the behavior. Sound output does not work, and the 'Dummy Output' remains in the Sound section within the Settings application. When testing the system with Linux Mint 19.3 with kernel version 5.3.0-51 #44-18.04.2-Ubuntu sound

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-05-19 Thread Kai-Heng Feng
Please test latest mainline kernel: https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.7-rc6/ -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-05-14 Thread Robert Boerner
Gentle bump to raise visibility. In more information is needed please let me know. In the interim I tested the behavior with Linux Mint 19.3, and audio output works correctly when using that distribution. Thank you! -- You received this bug notification because you are a member of Kernel

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-05-02 Thread Robert Boerner
Ran the 'apport-collect 1875199' command as requested by Ubuntu Kernel Bot to provide additional information. Also added link to video that shows the behavior in comment #6. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-05-02 Thread Robert Boerner
apport information ** Tags added: apport-collected ** Description changed: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature:

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-05-02 Thread Robert Boerner
I have uploaded a video that shows the problem in more detail, and shows what happens during the audio tests when using the Ubuntu Audio Bug reporting tool: https://youtu.be/gJNpK3Mgw2U Please let me know if I can provide any additional information, and thank you in advance for the help. --

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-04-29 Thread Daniel van Vugt
** Summary changed: - [HDA-Intel - HDA Intel PCH, playback] No sound at all + [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu.