[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-09 Thread Robert Boerner
@Hui,

Thank you for your efforts here, they are much appreciated.

You ask,"...if you plug sth into the 3.5mm audio jack, does the output
change to lineout/headphone?"

I am afraid I am not sure what 'sth' means when you say, '...plug sth
into the 3.5mm audio jack...'

Does 'sth' refer to stereo headphones? (as opposed to stereo speakers)

Apologies in advance if the question is in any way redundant, however I
just want to make sure I understand your wishes correctly and not make
any incorrect assumptions.

Just to reiterate and to be clear, at every point during my testing
standard analog speakers have been powered on and connected to the host
system's 3.5mm audio output jack.

To put that another way, I am testing with a 'real' hardware setup.

This is documented in the demonstration video I made about the problem
--> https://youtu.be/gJNpK3Mgw2U

Assuming for the moment that my understanding as described is correct, I
tested again in the following manner:

1. Simple stereo headphones connected to the 3.5mm analog audio output port of 
the host.
2. Ran 'pactl list' command.
3. Relevant snippet from the tool output is identical to what is seen in the 
previous log (and what you describe):

analog-output-lineout: Line Out (priority: 9000, latency offset: 0 usec, not 
available)
   Part of profile(s): output:analog-stereo, 
output:analog-stereo+input:analog-stereo

4. Disconnected stereo headphones from host system.
5. Connected stereo analog speakers to the 3.5mm analog audio output port of 
the host.
6. Ran 'pactl list' command again.
7. Relevant snippet from the tool output is identical as before:

analog-output-lineout: Line Out (priority: 9000, latency offset: 0 usec, not 
available)
   Part of profile(s): output:analog-stereo, 
output:analog-stereo+input:analog-stereo

8. In both cases despite having an audio output device connected to the
host, the entry in the log file output is still listed as 'not
available'


Please let me know if I can provide any additional information, and thank you 
as always for the help!

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https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-08 Thread Hui Wang
@Robert,

I don't know if it is a regression or not, if there is nothing to be
plugged in the 3.5mm audio jack, the output shows dummy output, if you
plug sth into the 3.5mm audio jack, does the output change to
lineout/headphone?

The log you posted in the #42 shows:
analog-output-lineout: Line Out (priority: 9000, latency offset: 0 usec, not 
available)
Part of profile(s): output:analog-stereo, 
output:analog-stereo+input:analog-stereo

I want your to pug sth in that lineout audio jack (3.5mm audio jack) and
make it to be "available" instead of "not available"


BTW, I already reported to the pulseaudio community for that commit since that 
commit introduced some issues different from this one, but no feedback yet.
https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues/927

** Bug watch added: gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues #927
   https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues/927

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: 

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-08 Thread Hui Wang
Pulseaudio introduced this commit, this commit introduce your issue.

0d50e787f86b385bf33aeb53b16ca40543f1db63

alsa-card: improve the profile availability logic

When a new card shows up (during pulseaudio startup or hotplugged),
pulseaudio needs to pick the initial profile for the card. Unavailable
profiles shouldn't be picked, but module-alsa-card sometimes marked
unavailable profiles as available, causing bad initial profile choices.

This patch changes module-alsa-card so that it marks all profiles
unavailable whose all output ports or all input ports are unavailable.
Previously only those profiles were marked as unavailable whose all
ports were unavailable. For example, if a profile contains one sink and
one source, and the sink is unavailable and the source is available,
previously such profile was marked as available, but now it's marked as
unavailable.

BugLink: https://bugs.freedesktop.org/show_bug.cgi?id=102902

** Bug watch added: freedesktop.org Bugzilla #102902
   https://bugs.freedesktop.org/show_bug.cgi?id=102902

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-06 Thread Robert Boerner
@Kai-Heng,

I am happy to do whatever is necessary to help isolate the cause of the
problem.

If you are able to provide instructions for what you would like me to
try, I will do my best to ensure they are followed precisely.

There is no real data on the system, so I happy to allow you to remote
access to the system if that would be helpful.

Thank you as always for the help!

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-06 Thread Kai-Heng Feng
Would it be possible to test upstream PulseAudio? I am not sure if
there's any easy way to test it under Ubuntu though...

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-04 Thread Robert Boerner
@Kai-Heng,

I tested the behavior of Linux Mint 20 via a Live USB stick and the
audio output did NOT work.  The only audio device detected is a 'Dummy
Output' device.  This behavior matches that of Ubuntu 20.04.

To put that another way, there appears to have been a regression in
behavior between Linux Mint 19.3 and Linux Mint 20.  Audio does work
with Linux Mint 19.3.  Audio does not work in Linux Mint 20.

@Hui,

You ask, "...if you plug sth in the line-out port, what will happen?"

I am afraid I am not quite sure what you are asking me to do. Could you
please provide some additional detail?

Just a reminder, at every point during my testing standard analog
speakers have been powered on and connected to the host system's 3.5mm
audio output jack.  To put that another way, I am testing with a 'real'
hardware setup.

Please let me know if I can provide any additional information, and
thank you both as always for the help!

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: 

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-03 Thread Hui Wang
@Robert,

the PA in the ubuntu is 13.99 while the PA in the min is 11.1. It is
because PA introduced a commit after 11.1, BTW, if you plug sth in the
line-out port, what will happen?

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions

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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-02 Thread Kai-Heng Feng
Hmm, it does seems to be a PulseAudio regression.

Can you please test 20.04 based Mint?

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions

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More help   : https://help.launchpad.net/ListHelp


[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-02 Thread Robert Boerner
Ran command as requested, no change in behavior.
Audio output device not detected, only 'Dummy Output' is present in Sound 
Settings

Rebooted system after change, and tested again. No change in behavior. 
Audio output device not detected, only 'Dummy Output' is present in Sound 
Settings

Please let me know if I can provide any additional information, and
thank you as always for the help!

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-07-02 Thread Kai-Heng Feng
Yea there's no available profile from PulseAudio. Does remove saved config 
help? i.e.
$ rm -r ~/.config/pulse/

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https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions

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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-26 Thread Robert Boerner
Gentle bump to raise visibility. In more information is needed please
let me know.

Thank you!

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions

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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-20 Thread Robert Boerner
Attaching files as requested...

Please let me know if I can provide any additional information, and
thank you as always for your help!


** Attachment added: "pactl_list_ubuntu.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+attachment/5385618/+files/pactl_list_ubuntu.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions

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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-20 Thread Robert Boerner
** Attachment added: "patcl_list_mint.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+attachment/5385619/+files/patcl_list_mint.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-17 Thread Kai-Heng Feng
Can you please attach "pactl list" under both Ubuntu and Mint?

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions

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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-17 Thread Robert Boerner
Updated the system as requested:

||/ Name   Version  Architecture Description
+++-==---=
ii  pulseaudio 1:13.99.1-1ubuntu3.3 amd64PulseAudio sound server

Unfortunately, the problem remains. 
Audio output does not work, only the 'Dummy Output' device is detected.

Please let me know if I can provide any additional information, and
thank you as always for your help!

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions

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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-17 Thread Kai-Heng Feng
Ok, it doesn't seem to be a kernel bug then.

Please upgrade the system and retest, the pulse audio is too old:
Package: pulseaudio 1:13.99.1-1ubuntu3

There are several important fix for Pulseaudio in 1:13.99.1-1ubuntu3.3.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions

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Post to : kernel-packages@lists.launchpad.net
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More help   : https://help.launchpad.net/ListHelp


[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-15 Thread Robert Boerner
Gentle bump to raise visibility. If more information is needed, please
let me know.

Thank you!

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-10 Thread Robert Boerner
While the system is booted into Linux Mint 19.3 (with audio working
properly), the kernel version is reported as:

Linux NUC8CCHK 5.3.0-53-generic #47~18.04.1-Ubuntu SMP Thu May 7
13:10:50 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

(I think the kernel version may have been updated slightly as a result
of an automatic update)

The dmesg log file from the system booting under Linux Mint 19.3 with
that kernel is attached.

Thank you for your continued assistance!

** Attachment added: "Linux_Mint_19_3_dmesg.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+attachment/5382512/+files/Linux_Mint_19_3_dmesg.txt

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-09 Thread Kai-Heng Feng
Can you please attach dmesg under 5.3.0-51?

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-07 Thread Robert Boerner
I attempted the process you describe, however I cannot find any kernel
version which allows for the audio output to work within Ubuntu 20.04.

To reiterate, when testing the system with Linux Mint 19.3 with kernel
version 5.3.0-51 #44-18.04.2-Ubuntu sound works properly.

I used these instructions -->
https://wiki.ubuntu.com/Kernel/MainlineBuilds to install these kernel
versions from --> http://kernel.ubuntu.com/~kernel-ppa/mainline/ :

4.20.17
5.0.21
5.1.21
5.2.21
5.3
5.3.1
5.3.2
5.3.2
5.3.4
5.3.5
5.3.6
5.3.7
5.3.8
5.3.9
5.3.18
5.4.45
5.5.19
5.6.17
5.7
5.7.1

None of these kernel versions allowed for the audio output device within
the system to be detected from within Ubuntu 20.04. Only the 'dummy'
audio output shows within settings.

The system is dual-booting Ubuntu 20.04 and Linux Mint 19.3.  When I
reboot into Linux Mint 19.3, the audio output is recognized and works
properly.

Please let me know if I can provide more information from either the
Ubuntu installation or Linux Mint installation to help troubleshoot the
problem and I will be happy to do so.  I can also erase the boot drive
and reinstall Windows 10 if that helps.

Thanks again for all of your help!

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-02 Thread Kai-Heng Feng
Great! That means it's a regression, let's do a kernel bisection.

First, find the last -rc kernel works and the first -rc kernel doesn’t
work from http://kernel.ubuntu.com/~kernel-ppa/mainline/

Then,
$ sudo apt build-dep linux
$ git clone git://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git
$ cd linux
$ git bisect start
$ git bisect good $(the working version you found)
$ git bisect bad $(the non-working version found)
$ make localmodconfig
$ make -j`nproc` deb-pkg
Install the newly built kernel, then reboot with it.
If it still have the same issue,
$ git bisect bad
Otherwise,
$ git bisect good
Repeat to "make -j`nproc` deb-pkg" until you find the offending commit.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-02 Thread Robert Boerner
The system does not have Windows installed at present, however I am
happy to install Windows 10 if it helps the investigation.

If you can please just provide instructions for what you would like to
me do from within Windows I will do my best to provide the information
promptly.

* Just a quick reminder, when using Linux Mint 19.3 on the system the
audio output works properly.  I have Ubuntu 20.04 and Linux Mint 19.3
setup as a dual-boot, so if any useful information can be gathered from
Linux Mint 19.3 I would be happy to provide it *

Thanks again for all of your help!

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-02 Thread Kai-Heng Feng
Does your system have Windows installed? I guess we need to dump the
codec pin from Windows to move forward.

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions

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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-06-01 Thread Robert Boerner
Gentle bump to raise visibility. In more information is needed please
let me know.

Thank you!

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-05-22 Thread Robert Boerner
@Hui,

Thank you for looking deeper into the problem, and for your explanation.

I tried disconnecting and reconnecting the speaker to the audio output
jack as you suggested, however it did not change the behavior.  The
'Dummy Output' remains, and no sound is heard.

@Kai,  I added the PPA you linked to, applied the updates, and rebooted
my system.  Unfortunately, this did not change the behavior.  The 'Dummy
Output' remains, and no sound is heard.

Please let me know if I can provide any addition information or fresh
logs files from my system, as I am happy to do so.

Thank you both again for your help!

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions

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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-05-21 Thread Kai-Heng Feng
Can this be the same PA regression?
Please test this PPA:
https://launchpad.net/~kaihengfeng/+archive/ubuntu/fix-lp1869819

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https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-05-20 Thread Robert Boerner
Testing with the the 5.7.0-050700rc6-generic kernel does not change the
behavior. Sound output does not work, and the 'Dummy Output' remains in
the Sound section within the Settings application.

When testing the system with Linux Mint 19.3 with kernel version
5.3.0-51 #44-18.04.2-Ubuntu sound works properly.

Please let me know if I should provide new logs or any other additional
information to help troubleshoot the problem.

Thank you again for your help!

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-05-19 Thread Kai-Heng Feng
Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.7-rc6/

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https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-05-14 Thread Robert Boerner
Gentle bump to raise visibility. In more information is needed please let me 
know.
In the interim I tested the behavior with Linux Mint 19.3, and audio output 
works correctly when using that distribution.

Thank you!

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions

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Post to : kernel-packages@lists.launchpad.net
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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-05-02 Thread Robert Boerner
Ran the 'apport-collect 1875199' command as requested by Ubuntu Kernel
Bot to provide additional information.  Also added link to video that
shows the behavior in comment #6.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-05-02 Thread Robert Boerner
apport information

** Tags added: apport-collected

** Description changed:

  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  rboerner   1215 F pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2020-04-25 (6 days ago)
+ InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
+ MachineType: Intel(R) Client Systems NUC8CCHK
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
+ RelatedPackageVersions:
+  linux-restricted-modules-5.4.0-28-generic N/A
+  linux-backports-modules-5.4.0-28-generic  N/A
+  linux-firmware1.187
+ Tags:  focal
+ Uname: Linux 5.4.0-28-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 02/25/2020
+ dmi.bios.vendor: Intel Corp.
+ dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
+ dmi.board.name: NUC8CCHB
+ dmi.board.vendor: Intel Corporation
+ dmi.board.version: K44767-502
+ dmi.chassis.type: 35
+ dmi.chassis.vendor: Intel Corporation
+ dmi.chassis.version: 2.0
+ dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
+ dmi.product.family: CH
+ dmi.product.name: NUC8CCHK
+ dmi.product.sku: BKNUC8CCHKR
+ dmi.product.version: K44798-502
+ dmi.sys.vendor: Intel(R) Client Systems

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1875199/+attachment/5365270/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: 

[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-05-02 Thread Robert Boerner
I have uploaded a video that shows the problem in more detail, and shows
what happens during the audio tests when using the Ubuntu Audio Bug
reporting tool:

https://youtu.be/gJNpK3Mgw2U

Please let me know if I can provide any additional information, and
thank you in advance for the help.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1215 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Intel(R) Client Systems NUC8CCHK
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic 
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions

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[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-04-29 Thread Daniel van Vugt
** Summary changed:

- [HDA-Intel - HDA Intel PCH, playback] No sound at all
+ [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875199

Title:
  [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound output. Only a 'Dummy' audio output device is listed in the
  Gnome Sound application.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 26 12:12:49 2020
  InstallationDate: Installed on 2020-04-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rboerner   1205 F pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2020
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
  dmi.board.name: NUC8CCHB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: K44767-502
  dmi.chassis.type: 35
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
  dmi.product.family: CH
  dmi.product.name: NUC8CCHK
  dmi.product.sku: BKNUC8CCHKR
  dmi.product.version: K44798-502
  dmi.sys.vendor: Intel(R) Client Systems

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions

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