[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
** Changed in: gnome-shell (Ubuntu Noble) Status: Invalid => Fix Released ** Changed in: mutter (Ubuntu Noble) Status: Invalid => Fix Released ** Changed in: mutter (Ubuntu Noble) Assignee: (unassigned) => Daniel van Vugt (vanvugt) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-580 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in GTK+: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Invalid Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-580 package in Ubuntu: Fix Released Status in gnome-shell source package in Noble: Fix Released Status in gtk4 source package in Noble: New Status in mutter source package in Noble: Fix Released Status in nvidia-graphics-drivers-535 source package in Noble: New Status in nvidia-graphics-drivers-570 source package in Noble: Confirmed Status in nvidia-graphics-drivers-575 source package in Noble: Invalid Status in nvidia-graphics-drivers-580 source package in Noble: New Status in nvidia-graphics-drivers-570 source package in Plucky: Won't Fix Status in nvidia-graphics-drivers-575 source package in Plucky: Invalid Status in nvidia-graphics-drivers-570 source package in Questing: Fix Released Status in nvidia-graphics-drivers-575 source package in Questing: Fix Released Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
Also reported to GTK as a backup solution in case the driver fix doesn't work for some combinations: https://gitlab.gnome.org/GNOME/gtk/-/issues/7794 ** Bug watch added: gitlab.gnome.org/GNOME/gtk/-/issues #7794 https://gitlab.gnome.org/GNOME/gtk/-/issues/7794 ** Also affects: gtk via https://gitlab.gnome.org/GNOME/gtk/-/issues/7794 Importance: Unknown Status: Unknown ** Changed in: gnome-shell (Ubuntu) Importance: High => Undecided ** Changed in: mutter (Ubuntu) Importance: High => Undecided ** Changed in: nvidia-graphics-drivers-570 (Ubuntu Plucky) Importance: High => Undecided ** Changed in: nvidia-graphics-drivers-570 (Ubuntu Plucky) Milestone: plucky-updates => None ** Changed in: nvidia-graphics-drivers-575 (Ubuntu Plucky) Importance: High => Undecided ** Changed in: nvidia-graphics-drivers-575 (Ubuntu Plucky) Milestone: plucky-updates => None -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-535 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in GTK+: Unknown Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Invalid Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-580 package in Ubuntu: Fix Released Status in gnome-shell source package in Noble: Invalid Status in gtk4 source package in Noble: New Status in mutter source package in Noble: Invalid Status in nvidia-graphics-drivers-535 source package in Noble: New Status in nvidia-graphics-drivers-570 source package in Noble: Confirmed Status in nvidia-graphics-drivers-575 source package in Noble: Invalid Status in nvidia-graphics-drivers-580 source package in Noble: New Status in nvidia-graphics-drivers-570 source package in Plucky: Won't Fix Status in nvidia-graphics-drivers-575 source package in Plucky: Invalid Status in nvidia-graphics-drivers-570 source package in Questing: Fix Released Status in nvidia-graphics-drivers-575 source package in Questing: Fix Released Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Sub
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
** Changed in: gtk Status: Unknown => New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-580 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in GTK+: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Invalid Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-580 package in Ubuntu: Fix Released Status in gnome-shell source package in Noble: Invalid Status in gtk4 source package in Noble: New Status in mutter source package in Noble: Invalid Status in nvidia-graphics-drivers-535 source package in Noble: New Status in nvidia-graphics-drivers-570 source package in Noble: Confirmed Status in nvidia-graphics-drivers-575 source package in Noble: Invalid Status in nvidia-graphics-drivers-580 source package in Noble: New Status in nvidia-graphics-drivers-570 source package in Plucky: Won't Fix Status in nvidia-graphics-drivers-575 source package in Plucky: Invalid Status in nvidia-graphics-drivers-570 source package in Questing: Fix Released Status in nvidia-graphics-drivers-575 source package in Questing: Fix Released Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chass
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
** Also affects: nvidia-graphics-drivers-535 (Ubuntu) Importance: Undecided Status: New ** Changed in: nvidia-graphics-drivers-535 (Ubuntu) Status: New => Invalid ** Changed in: nvidia-graphics-drivers-535 (Ubuntu Noble) Milestone: None => ubuntu-24.04.4 ** Changed in: nvidia-graphics-drivers-580 (Ubuntu Noble) Milestone: noble-updates => ubuntu-24.04.4 ** Changed in: nvidia-graphics-drivers-570 (Ubuntu Noble) Milestone: None => ubuntu-24.04.4 ** Changed in: nvidia-graphics-drivers-575 (Ubuntu Noble) Status: New => Invalid ** Changed in: nvidia-graphics-drivers-570 (Ubuntu Plucky) Status: Triaged => Won't Fix ** Changed in: nvidia-graphics-drivers-570 (Ubuntu Plucky) Status: Won't Fix => Invalid ** Changed in: nvidia-graphics-drivers-570 (Ubuntu Plucky) Status: Invalid => Won't Fix ** Changed in: nvidia-graphics-drivers-575 (Ubuntu Plucky) Status: Triaged => Invalid ** Changed in: mutter (Ubuntu Noble) Status: New => Invalid ** Changed in: gnome-shell (Ubuntu Noble) Status: New => Invalid ** Changed in: nvidia-graphics-drivers-570 (Ubuntu Noble) Status: New => Confirmed ** Changed in: nvidia-graphics-drivers-570 (Ubuntu Noble) Importance: Undecided => High -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-580 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Invalid Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-580 package in Ubuntu: Fix Released Status in gnome-shell source package in Noble: Invalid Status in gtk4 source package in Noble: New Status in mutter source package in Noble: Invalid Status in nvidia-graphics-drivers-535 source package in Noble: New Status in nvidia-graphics-drivers-570 source package in Noble: Confirmed Status in nvidia-graphics-drivers-575 source package in Noble: Invalid Status in nvidia-graphics-drivers-580 source package in Noble: New Status in nvidia-graphics-drivers-570 source package in Plucky: Won't Fix Status in nvidia-graphics-drivers-575 source package in Plucky: Invalid Status in nvidia-graphics-drivers-570 source package in Questing: Fix Released Status in nvidia-graphics-drivers-575 source package in Questing: Fix Released Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' Caspe
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
Can someone check if new systems being certified with Noble are shipping with any GSK_RENDERER set in their environments? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-580 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in GTK+: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Invalid Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-580 package in Ubuntu: Fix Released Status in gnome-shell source package in Noble: Invalid Status in gtk4 source package in Noble: New Status in mutter source package in Noble: Invalid Status in nvidia-graphics-drivers-535 source package in Noble: New Status in nvidia-graphics-drivers-570 source package in Noble: Confirmed Status in nvidia-graphics-drivers-575 source package in Noble: Invalid Status in nvidia-graphics-drivers-580 source package in Noble: New Status in nvidia-graphics-drivers-570 source package in Plucky: Won't Fix Status in nvidia-graphics-drivers-575 source package in Plucky: Invalid Status in nvidia-graphics-drivers-570 source package in Questing: Fix Released Status in nvidia-graphics-drivers-575 source package in Questing: Fix Released Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.v
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
This bug was fixed in the package nvidia-graphics-drivers-580 - 580.95.05-0ubuntu0.24.04.2 --- nvidia-graphics-drivers-580 (580.95.05-0ubuntu0.24.04.2) noble; urgency=medium * New upstream release 580.95.05 (LP: #2125754) * Preserve video memory on suspend/resume (LP: #1876632) -- Kuba Pawlak Wed, 01 Oct 2025 11:17:48 +0200 ** Changed in: nvidia-graphics-drivers-580 (Ubuntu Noble) Status: Triaged => Fix Released -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-580 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in GTK+: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Invalid Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-580 package in Ubuntu: Fix Released Status in gnome-shell source package in Noble: Fix Released Status in gtk4 source package in Noble: Confirmed Status in mutter source package in Noble: Fix Released Status in nvidia-graphics-drivers-535 source package in Noble: Triaged Status in nvidia-graphics-drivers-570 source package in Noble: Triaged Status in nvidia-graphics-drivers-575 source package in Noble: Invalid Status in nvidia-graphics-drivers-580 source package in Noble: Fix Released Status in nvidia-graphics-drivers-570 source package in Plucky: Won't Fix Status in nvidia-graphics-drivers-575 source package in Plucky: Invalid Status in nvidia-graphics-drivers-570 source package in Questing: Fix Released Status in nvidia-graphics-drivers-575 source package in Questing: Fix Released Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. Some components of the desktop implement the OpenGL extension which would signal that it is necessary to re-load the textures into memory. Some other components, namely GTK4 and Flutter applications, do not implement this extension, and thus display graphical artifacts after resuming from suspend. To address the problem at a driver level, we are going to enable the driver option "PreserveVideoMemoryAllocations", which saves the GPU video memory contents to disk before suspending and uploads it back to the the GPU upon resuming. There is no risk of other processes messing with the stored memory contents, because it is saved to an unlinked file, and only the driver has its inode open. * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] 1. Set up Ubuntu 24.04 on a desktop machine with an NVIDIA GPU 2. Install the driver version being tested, for example: $ sudo apt install nvidia-driver-570 3. Reboot the system 4. Log-in to Ubuntu + Ensure that you logged-in to an X.org session, by verifying that `echo $XDG_SESSION_TYPE` returns the string "x11" 5. Open Nautilus and App Center 7. Suspend the machine 8. Resume 9. Verify that the previously opened Nautilus and App Center windows do not show any graphical artifacts [Where problems could occur] When testing in Sept 2024, the "PreserveVideoMemoryAllocations" feature was found to be broken on some kernel/driver version combinations. The driver would crash upon resume, locking the system, possibly even preventing ssh access. The only recovery option would be to forcefully reboot the system. [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature:
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
** Tags added: jira-somerville-1372 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-580 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in GTK+: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Invalid Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-580 package in Ubuntu: Fix Released Status in gnome-shell source package in Noble: Fix Released Status in gtk4 source package in Noble: Confirmed Status in mutter source package in Noble: Fix Released Status in nvidia-graphics-drivers-535 source package in Noble: Triaged Status in nvidia-graphics-drivers-570 source package in Noble: Triaged Status in nvidia-graphics-drivers-575 source package in Noble: Invalid Status in nvidia-graphics-drivers-580 source package in Noble: Triaged Status in nvidia-graphics-drivers-570 source package in Plucky: Won't Fix Status in nvidia-graphics-drivers-575 source package in Plucky: Invalid Status in nvidia-graphics-drivers-570 source package in Questing: Fix Released Status in nvidia-graphics-drivers-575 source package in Questing: Fix Released Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. Some components of the desktop implement the OpenGL extension which would signal that it is necessary to re-load the textures into memory. Some other components, namely GTK4 and Flutter applications, do not implement this extension, and thus display graphical artifacts after resuming from suspend. To address the problem at a driver level, we are going to enable the driver option "PreserveVideoMemoryAllocations", which saves the GPU video memory contents to disk before suspending and uploads it back to the the GPU upon resuming. There is no risk of other processes messing with the stored memory contents, because it is saved to an unlinked file, and only the driver has its inode open. * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] 1. Set up Ubuntu 24.04 on a desktop machine with an NVIDIA GPU 2. Install the driver version being tested, for example: $ sudo apt install nvidia-driver-570 3. Reboot the system 4. Log-in to Ubuntu + Ensure that you logged-in to an X.org session, by verifying that `echo $XDG_SESSION_TYPE` returns the string "x11" 5. Open Nautilus and App Center 7. Suspend the machine 8. Resume 9. Verify that the previously opened Nautilus and App Center windows do not show any graphical artifacts [Where problems could occur] When testing in Sept 2024, the "PreserveVideoMemoryAllocations" feature was found to be broken on some kernel/driver version combinations. The driver would crash upon resume, locking the system, possibly even preventing ssh access. The only recovery option would be to forcefully reboot the system. [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.v
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
@vanvugt, on a stock Ubuntu with 580.65.06 nvidia driver, no. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-580 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in GTK+: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Invalid Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-580 package in Ubuntu: Fix Released Status in gnome-shell source package in Noble: Fix Released Status in gtk4 source package in Noble: Confirmed Status in mutter source package in Noble: Fix Released Status in nvidia-graphics-drivers-535 source package in Noble: Triaged Status in nvidia-graphics-drivers-570 source package in Noble: Triaged Status in nvidia-graphics-drivers-575 source package in Noble: Invalid Status in nvidia-graphics-drivers-580 source package in Noble: Triaged Status in nvidia-graphics-drivers-570 source package in Plucky: Won't Fix Status in nvidia-graphics-drivers-575 source package in Plucky: Invalid Status in nvidia-graphics-drivers-570 source package in Questing: Fix Released Status in nvidia-graphics-drivers-575 source package in Questing: Fix Released Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. Some components of the desktop implement the OpenGL extension which would signal that it is necessary to re-load the textures into memory. Some other components, namely GTK4 and Flutter applications, do not implement this extension, and thus display graphical artifacts after resuming from suspend. To address the problem at a driver level, we are going to enable the driver option "PreserveVideoMemoryAllocations", which saves the GPU video memory contents to disk before suspending and uploads it back to the the GPU upon resuming. There is no risk of other processes messing with the stored memory contents, because it is saved to an unlinked file, and only the driver has its inode open. * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] 1. Set up Ubuntu 24.04 on a desktop machine with an NVIDIA GPU 2. Install the driver version being tested, for example: $ sudo apt install nvidia-driver-570 3. Reboot the system 4. Log-in to Ubuntu + Ensure that you logged-in to an X.org session, by verifying that `echo $XDG_SESSION_TYPE` returns the string "x11" 5. Open Nautilus and App Center 7. Suspend the machine 8. Resume 9. Verify that the previously opened Nautilus and App Center windows do not show any graphical artifacts [Where problems could occur] When testing in Sept 2024, the "PreserveVideoMemoryAllocations" feature was found to be broken on some kernel/driver version combinations. The driver would crash upon resume, locking the system, possibly even preventing ssh access. The only recovery option would be to forcefully reboot the system. [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset u
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
I just mean open a terminal and run: echo $GSK_RENDERER -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-580 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in GTK+: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Invalid Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-580 package in Ubuntu: Fix Released Status in gnome-shell source package in Noble: Fix Released Status in gtk4 source package in Noble: Confirmed Status in mutter source package in Noble: Fix Released Status in nvidia-graphics-drivers-535 source package in Noble: Triaged Status in nvidia-graphics-drivers-570 source package in Noble: Triaged Status in nvidia-graphics-drivers-575 source package in Noble: Invalid Status in nvidia-graphics-drivers-580 source package in Noble: Triaged Status in nvidia-graphics-drivers-570 source package in Plucky: Won't Fix Status in nvidia-graphics-drivers-575 source package in Plucky: Invalid Status in nvidia-graphics-drivers-570 source package in Questing: Fix Released Status in nvidia-graphics-drivers-575 source package in Questing: Fix Released Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. Some components of the desktop implement the OpenGL extension which would signal that it is necessary to re-load the textures into memory. Some other components, namely GTK4 and Flutter applications, do not implement this extension, and thus display graphical artifacts after resuming from suspend. To address the problem at a driver level, we are going to enable the driver option "PreserveVideoMemoryAllocations", which saves the GPU video memory contents to disk before suspending and uploads it back to the the GPU upon resuming. There is no risk of other processes messing with the stored memory contents, because it is saved to an unlinked file, and only the driver has its inode open. * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] 1. Set up Ubuntu 24.04 on a desktop machine with an NVIDIA GPU 2. Install the driver version being tested, for example: $ sudo apt install nvidia-driver-570 3. Reboot the system 4. Log-in to Ubuntu + Ensure that you logged-in to an X.org session, by verifying that `echo $XDG_SESSION_TYPE` returns the string "x11" 5. Open Nautilus and App Center 7. Suspend the machine 8. Resume 9. Verify that the previously opened Nautilus and App Center windows do not show any graphical artifacts [Where problems could occur] When testing in Sept 2024, the "PreserveVideoMemoryAllocations" feature was found to be broken on some kernel/driver version combinations. The driver would crash upon resume, locking the system, possibly even preventing ssh access. The only recovery option would be to forcefully reboot the system. [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
** Changed in: nvidia-graphics-drivers-570 (Ubuntu Noble) Status: Confirmed => Triaged ** Changed in: nvidia-graphics-drivers-580 (Ubuntu Noble) Status: New => Triaged ** Changed in: nvidia-graphics-drivers-535 (Ubuntu Noble) Importance: Undecided => High ** Changed in: nvidia-graphics-drivers-535 (Ubuntu Noble) Status: New => Triaged -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-580 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in GTK+: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Invalid Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-580 package in Ubuntu: Fix Released Status in gnome-shell source package in Noble: Fix Released Status in gtk4 source package in Noble: New Status in mutter source package in Noble: Fix Released Status in nvidia-graphics-drivers-535 source package in Noble: Triaged Status in nvidia-graphics-drivers-570 source package in Noble: Triaged Status in nvidia-graphics-drivers-575 source package in Noble: Invalid Status in nvidia-graphics-drivers-580 source package in Noble: Triaged Status in nvidia-graphics-drivers-570 source package in Plucky: Won't Fix Status in nvidia-graphics-drivers-575 source package in Plucky: Invalid Status in nvidia-graphics-drivers-570 source package in Questing: Fix Released Status in nvidia-graphics-drivers-575 source package in Questing: Fix Released Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symp
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
Reply #69, I am not sure how many places should I check, is /etc/environment and all systems service config enough. And how to confirm the app has it or not when it is launched by the launcher. OEM team had never add special config with GSK_RENDERER variable for OEM preload image. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-580 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in GTK+: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Invalid Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-580 package in Ubuntu: Fix Released Status in gnome-shell source package in Noble: Fix Released Status in gtk4 source package in Noble: Confirmed Status in mutter source package in Noble: Fix Released Status in nvidia-graphics-drivers-535 source package in Noble: Triaged Status in nvidia-graphics-drivers-570 source package in Noble: Triaged Status in nvidia-graphics-drivers-575 source package in Noble: Invalid Status in nvidia-graphics-drivers-580 source package in Noble: Triaged Status in nvidia-graphics-drivers-570 source package in Plucky: Won't Fix Status in nvidia-graphics-drivers-575 source package in Plucky: Invalid Status in nvidia-graphics-drivers-570 source package in Questing: Fix Released Status in nvidia-graphics-drivers-575 source package in Questing: Fix Released Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. Some components of the desktop implement the OpenGL extension which would signal that it is necessary to re-load the textures into memory. Some other components, namely GTK4 and Flutter applications, do not implement this extension, and thus display graphical artifacts after resuming from suspend. To address the problem at a driver level, we are going to enable the driver option "PreserveVideoMemoryAllocations", which saves the GPU video memory contents to disk before suspending and uploads it back to the the GPU upon resuming. There is no risk of other processes messing with the stored memory contents, because it is saved to an unlinked file, and only the driver has its inode open. * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] 1. Set up Ubuntu 24.04 on a desktop machine with an NVIDIA GPU 2. Install the driver version being tested, for example: $ sudo apt install nvidia-driver-570 3. Reboot the system 4. Log-in to Ubuntu + Ensure that you logged-in to an X.org session, by verifying that `echo $XDG_SESSION_TYPE` returns the string "x11" 5. Open Nautilus and App Center 7. Suspend the machine 8. Resume 9. Verify that the previously opened Nautilus and App Center windows do not show any graphical artifacts [Where problems could occur] When testing in Sept 2024, the "PreserveVideoMemoryAllocations" feature was found to be broken on some kernel/driver version combinations. The driver would crash upon resume, locking the system, possibly even preventing ssh access. The only recovery option would be to forcefully reboot the system. [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error:
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
** Description changed: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. - [Workarounds] + Some components of the desktop implement the OpenGL extension which would signal that it is necessary to re-load the textures into memory. + Some other components, namely GTK4 and Flutter applications, do not implement this extension, and thus display graphical artifacts after resuming from suspend. - * Always log into a Xorg session and if corruption occurs then type: - Alt+F2, R, Enter + To address the problem at a driver level, we are going to enable the + driver option "PreserveVideoMemoryAllocations", which saves the GPU + video memory contents to disk before suspending and uploads it back to + the the GPU upon resuming. + + There is no risk of other processes messing with the stored memory + contents, because it is saved to an unlinked file, and only the driver + has its inode open. * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 + [Test Plan] + 1. Set up Ubuntu 24.04 on a desktop machine with an NVIDIA GPU + 2. Install the driver version being tested, for example: +$ sudo apt install nvidia-driver-570 + 3. Reboot the system + 4. Log-in to Ubuntu ++ Ensure that you logged-in to an X.org session, by verifying that + `echo $XDG_SESSION_TYPE` returns the string "x11" + 5. Open Nautilus and App Center + 7. Suspend the machine + 8. Resume + 9. Verify that Nautilus and App Center do not show any graphical artifacts + + [Where problems could occur] + + When testing in Sept 2024, the "PreserveVideoMemoryAllocations" feature was found to be broken on some kernel/driver version combinations. + The driver would crash upon resume, locking the system, possibly even preventing ssh access. The only recovery option would be to forcefully reboot the system. + [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatr
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
** Description changed: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. Some components of the desktop implement the OpenGL extension which would signal that it is necessary to re-load the textures into memory. Some other components, namely GTK4 and Flutter applications, do not implement this extension, and thus display graphical artifacts after resuming from suspend. To address the problem at a driver level, we are going to enable the driver option "PreserveVideoMemoryAllocations", which saves the GPU video memory contents to disk before suspending and uploads it back to the the GPU upon resuming. There is no risk of other processes messing with the stored memory contents, because it is saved to an unlinked file, and only the driver has its inode open. * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 - [Test Plan] 1. Set up Ubuntu 24.04 on a desktop machine with an NVIDIA GPU 2. Install the driver version being tested, for example: -$ sudo apt install nvidia-driver-570 + $ sudo apt install nvidia-driver-570 3. Reboot the system 4. Log-in to Ubuntu -+ Ensure that you logged-in to an X.org session, by verifying that - `echo $XDG_SESSION_TYPE` returns the string "x11" + + Ensure that you logged-in to an X.org session, by verifying that + `echo $XDG_SESSION_TYPE` returns the string "x11" 5. Open Nautilus and App Center 7. Suspend the machine 8. Resume - 9. Verify that Nautilus and App Center do not show any graphical artifacts - + 9. Verify that the previously opened Nautilus and App Center windows do not show +any graphical artifacts [Where problems could occur] When testing in Sept 2024, the "PreserveVideoMemoryAllocations" feature was found to be broken on some kernel/driver version combinations. The driver would crash upon resume, locking the system, possibly even preventing ssh access. The only recovery option would be to forcefully reboot the system. - [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: s
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: gtk4 (Ubuntu Noble) Status: New => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-580 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in GTK+: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Invalid Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-580 package in Ubuntu: Fix Released Status in gnome-shell source package in Noble: Fix Released Status in gtk4 source package in Noble: Confirmed Status in mutter source package in Noble: Fix Released Status in nvidia-graphics-drivers-535 source package in Noble: Triaged Status in nvidia-graphics-drivers-570 source package in Noble: Triaged Status in nvidia-graphics-drivers-575 source package in Noble: Invalid Status in nvidia-graphics-drivers-580 source package in Noble: Triaged Status in nvidia-graphics-drivers-570 source package in Plucky: Won't Fix Status in nvidia-graphics-drivers-575 source package in Plucky: Invalid Status in nvidia-graphics-drivers-570 source package in Questing: Fix Released Status in nvidia-graphics-drivers-575 source package in Questing: Fix Released Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.boa
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
The status values for gnome-shell and mutter need some explaining. Early support for NV_robustness_video_memory_purge was implemented in mutter and gnome-shell for Xorg sessions about a decade ago. I later filled in the missing pieces for mutter so consider it done for Xorg. But the same fixes don't work for Wayland (as mentioned in comments 45-46). So although the same Xorg fix exists in all supported Ubuntu releases, it is only relevant to releases that default to or might be certified on Xorg: 24.04. We consider later releases as unfixable in the compositor because they use Wayland only. The gtk4 task is in a similar position. Although support for NV_robustness_video_memory_purge does not seem to have ever existed in GTK, it would only ever be required in 24.04 where there's a chance the bug hasn't already been fixed in all the Nvidia drivers. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-580 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in GTK+: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Invalid Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-580 package in Ubuntu: Fix Released Status in gnome-shell source package in Noble: Fix Released Status in gtk4 source package in Noble: New Status in mutter source package in Noble: Fix Released Status in nvidia-graphics-drivers-535 source package in Noble: Triaged Status in nvidia-graphics-drivers-570 source package in Noble: Triaged Status in nvidia-graphics-drivers-575 source package in Noble: Invalid Status in nvidia-graphics-drivers-580 source package in Noble: Triaged Status in nvidia-graphics-drivers-570 source package in Plucky: Won't Fix Status in nvidia-graphics-drivers-575 source package in Plucky: Invalid Status in nvidia-graphics-drivers-570 source package in Questing: Fix Released Status in nvidia-graphics-drivers-575 source package in Questing: Fix Released Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP1
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
The fix is present in 580 for Questing, but not in 580 for Plucky or Noble. Also annoying that Launchpad won't let me add a Plucky task to show this. ** Also affects: nvidia-graphics-drivers-580 (Ubuntu) Importance: Undecided Status: New ** Also affects: mutter (Ubuntu Noble) Importance: Undecided Status: New ** Also affects: gnome-shell (Ubuntu Noble) Importance: Undecided Status: New ** Also affects: gtk4 (Ubuntu Noble) Importance: Undecided Status: New ** Also affects: nvidia-graphics-drivers-570 (Ubuntu Noble) Importance: Undecided Status: New ** Also affects: nvidia-graphics-drivers-575 (Ubuntu Noble) Importance: Undecided Status: New ** Also affects: nvidia-graphics-drivers-580 (Ubuntu Noble) Importance: Undecided Status: New ** Changed in: nvidia-graphics-drivers-580 (Ubuntu) Status: New => Fix Released ** Changed in: nvidia-graphics-drivers-580 (Ubuntu Noble) Importance: Undecided => High ** Changed in: nvidia-graphics-drivers-580 (Ubuntu) Milestone: None => ubuntu-25.10 ** Changed in: nvidia-graphics-drivers-580 (Ubuntu Noble) Milestone: None => noble-updates -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-570 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-580 package in Ubuntu: Fix Released Status in gnome-shell source package in Noble: New Status in gtk4 source package in Noble: New Status in mutter source package in Noble: New Status in nvidia-graphics-drivers-570 source package in Noble: New Status in nvidia-graphics-drivers-575 source package in Noble: New Status in nvidia-graphics-drivers-580 source package in Noble: New Status in nvidia-graphics-drivers-570 source package in Plucky: Triaged Status in nvidia-graphics-drivers-575 source package in Plucky: Triaged Status in nvidia-graphics-drivers-570 source package in Questing: Fix Released Status in nvidia-graphics-drivers-575 source package in Questing: Fix Released Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Co
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
** Changed in: nvidia-graphics-drivers-575 (Ubuntu Questing) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-570 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-570 source package in Plucky: Triaged Status in nvidia-graphics-drivers-575 source package in Plucky: Triaged Status in nvidia-graphics-drivers-570 source package in Questing: Fix Released Status in nvidia-graphics-drivers-575 source package in Questing: Fix Released Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
Also in proposed here: https://launchpad.net/ubuntu/+source/nvidia-graphics-drivers-575/575.64.03-0ubuntu2 ** Also affects: mutter (Ubuntu Plucky) Importance: Undecided Status: New ** Also affects: gnome-shell (Ubuntu Plucky) Importance: Undecided Status: New ** Also affects: gtk4 (Ubuntu Plucky) Importance: Undecided Status: New ** Also affects: nvidia-graphics-drivers-570 (Ubuntu Plucky) Importance: Undecided Status: New ** Also affects: nvidia-graphics-drivers-575 (Ubuntu Plucky) Importance: Undecided Status: New ** Also affects: mutter (Ubuntu Questing) Importance: High Status: Won't Fix ** Also affects: gnome-shell (Ubuntu Questing) Importance: High Status: Won't Fix ** Also affects: gtk4 (Ubuntu Questing) Importance: Undecided Status: Won't Fix ** Also affects: nvidia-graphics-drivers-570 (Ubuntu Questing) Importance: High Assignee: Alessandro Astone (aleasto) Status: Fix Released ** Also affects: nvidia-graphics-drivers-575 (Ubuntu Questing) Importance: High Assignee: Alessandro Astone (aleasto) Status: Fix Committed ** No longer affects: mutter (Ubuntu Plucky) ** No longer affects: gtk4 (Ubuntu Plucky) ** No longer affects: gtk4 (Ubuntu Questing) ** No longer affects: mutter (Ubuntu Questing) ** No longer affects: gnome-shell (Ubuntu Plucky) ** No longer affects: gnome-shell (Ubuntu Questing) ** Changed in: nvidia-graphics-drivers-570 (Ubuntu Plucky) Importance: Undecided => High ** Changed in: nvidia-graphics-drivers-570 (Ubuntu Plucky) Status: New => Triaged ** Changed in: nvidia-graphics-drivers-570 (Ubuntu Plucky) Milestone: None => plucky-updates ** Changed in: nvidia-graphics-drivers-575 (Ubuntu Plucky) Importance: Undecided => High ** Changed in: nvidia-graphics-drivers-575 (Ubuntu Plucky) Status: New => Triaged ** Changed in: nvidia-graphics-drivers-575 (Ubuntu Plucky) Milestone: None => plucky-updates ** Tags added: desktop-needs-sru -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-570 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Committed Status in nvidia-graphics-drivers-570 source package in Plucky: Triaged Status in nvidia-graphics-drivers-575 source package in Plucky: Triaged Status in nvidia-graphics-drivers-570 source package in Questing: Fix Released Status in nvidia-graphics-drivers-575 source package in Questing: Fix Committed Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
** No longer affects: nvidia-graphics-drivers-470 (Ubuntu) ** No longer affects: nvidia-graphics-drivers-535 (Ubuntu) ** No longer affects: nvidia-graphics-drivers-550 (Ubuntu) ** No longer affects: nvidia-graphics-drivers-560 (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-560 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Committed Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
What about pushing it to 25.04, so that more users test it before the release of 25.10? Also, is my understanding correct that one can implement the fix by adding these lines in /etc/modprobe.d/nvidia-graphics-drivers-kms.conf? # Preserve video memory on suspend/resume options nvidia NVreg_PreserveVideoMemoryAllocations=1 options nvidia NVreg_TemporaryFilePath=/var -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-470 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-550 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-560 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Committed Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefa
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
The LTS's default to Xorg, so if restore works on Xorg then this risks being a regression for the default experience users. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-470 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-550 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-560 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Committed Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
OK, good point. Let's say this is only fixed in 25.10 and later. That makes sense given 26.04 will be the first LTS where we actually recommend and default to Wayland on Nvidia. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-470 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-550 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-560 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Committed Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor:
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
Given how broken the original bug here is, perhaps a failure to resume on older LTS kernels is OK. At least HWE LTS machines could have the fix. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-470 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-550 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-560 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Committed Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. v
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
> Should we expect the fix to work its way back to LTS releases over time? Not automatically. We could, but I feel like this is a large change, and I previously had trouble (comment #39) with kernels 6.8 and 6.11 that are shipping in noble and jammy for non-HWE. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-470 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-550 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-560 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Committed Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dm
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
Should we expect the fix to work its way back to LTS releases over time? If so then I will rearrange the tasks here again to show it. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-470 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-550 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-560 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Committed Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.comp
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
Fix Released in 570.153.02-0ubuntu7 ** Changed in: nvidia-graphics-drivers-570 (Ubuntu) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-470 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-550 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-560 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Released Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Committed Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.comp
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
** Changed in: nvidia-graphics-drivers-575 (Ubuntu) Status: Triaged => Fix Committed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-470 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-550 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-560 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Committed Status in nvidia-graphics-drivers-575 package in Ubuntu: Fix Committed Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
** Also affects: nvidia-graphics-drivers-575 (Ubuntu) Importance: Undecided Status: New ** Changed in: nvidia-graphics-drivers-575 (Ubuntu) Importance: Undecided => High ** Changed in: nvidia-graphics-drivers-575 (Ubuntu) Status: New => Triaged ** Changed in: nvidia-graphics-drivers-575 (Ubuntu) Assignee: (unassigned) => Alessandro Astone (aleasto) ** Changed in: nvidia-graphics-drivers-575 (Ubuntu) Milestone: None => ubuntu-25.10 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-560 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-550 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-560 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Committed Status in nvidia-graphics-drivers-575 package in Ubuntu: Triaged Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:p
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
Now in questing-proposed: https://launchpad.net/ubuntu/+source/nvidia- graphics-drivers-570/570.153.02-0ubuntu5 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-470 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-550 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-560 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Committed Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
Fix committed to https://github.com/canonical/nvidia-graphics- drivers/pull/73, but not committed to proposed yet. ** Changed in: nvidia-graphics-drivers-570 (Ubuntu) Status: In Progress => Fix Committed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-470 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-550 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-560 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-570 package in Ubuntu: Fix Committed Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. versi
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
That's good news and bad news. Thanks. ** Changed in: gtk4 (Ubuntu) Status: Confirmed => Won't Fix -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-470 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-550 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-560 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-570 package in Ubuntu: In Progress Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
Here are my findings on GTK4 when testing on GNOME-Xorg without the driver-side fix. The NGL backend shows graphical corruption when resuming (but eventually resolves itself when presumably something causes the textures to be reloaded from disk), while the Vulkan backend breaks up completely with: vkGetFenceStatus(): The logical or physical device has been lost. (VK_ERROR_DEVICE_LOST) (-4) As expected, no issues with GTK4 applications when using the driver-side fix instead. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-470 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Confirmed Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-550 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-560 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-570 package in Ubuntu: In Progress Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyC
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
GTK4's backend changes more frequently than I can keep up. Do we still need a task for that here? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-470 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Confirmed Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-550 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-560 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-570 package in Ubuntu: In Progress Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
[Kernel-packages] [Bug 1876632] Re: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend
** Summary changed: - [nvidia] Corrupted/missing textures when switching users, switching VTs or resuming from suspend + [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-470 in Ubuntu. https://bugs.launchpad.net/bugs/1876632 Title: [nvidia] Screen freeze or corrupted/missing textures when switching users, switching VTs or resuming from suspend Status in GNOME Shell: New Status in Mutter: Fix Released Status in OEM Priority Project: Confirmed Status in Release Notes for Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Won't Fix Status in gtk4 package in Ubuntu: Confirmed Status in mutter package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-470 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-535 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-550 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-560 package in Ubuntu: Won't Fix Status in nvidia-graphics-drivers-570 package in Ubuntu: In Progress Bug description: [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume or VT switching may trigger it, if ever. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Techn
