Public bug reported:

Hi Support team, in a fresh installation in a lenovo laptop, touchpad is
not working. mouse is working fine though.

Attaching /proc/bus/input/devices as per debugging wiki.

https://wiki.ubuntu.com/DebuggingTouchpadDetection#generalinfo

Kind regards,
Pablo.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-31-generic 5.4.0-31.35
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  pali       1214 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon May 25 15:05:38 2020
InstallationDate: Installed on 2020-05-25 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 062a:4102 MosArt Semiconductor Corp. 2.4G Wireless Mouse
 Bus 001 Device 002: ID 04f2:b624 Chicony Electronics Co., Ltd Integrated Camera
 Bus 001 Device 004: ID 8087:0aaa Intel Corp. 
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 82C5
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic 
root=UUID=3b0502a4-3082-45eb-ac7e-12a3c6b934ee ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-31-generic N/A
 linux-backports-modules-5.4.0-31-generic  N/A
 linux-firmware                            1.187
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/04/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: DKCN26WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: NO DPK
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo V15-IIL
dmi.modalias: 
dmi:bvnLENOVO:bvrDKCN26WW:bd03/04/2020:svnLENOVO:pn82C5:pvrLenovoV15-IIL:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrLenovoV15-IIL:
dmi.product.family: V15-IIL
dmi.product.name: 82C5
dmi.product.sku: LENOVO_MT_82C5_BU_idea_FM_V15-IIL
dmi.product.version: Lenovo V15-IIL
dmi.sys.vendor: LENOVO

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

** Attachment added: "/proc/bus/input/devices"
   https://bugs.launchpad.net/bugs/1880593/+attachment/5376598/+files/devices

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https://bugs.launchpad.net/bugs/1880593

Title:
  TouchPad not working

Status in linux package in Ubuntu:
  New

Bug description:
  Hi Support team, in a fresh installation in a lenovo laptop, touchpad
  is not working. mouse is working fine though.

  Attaching /proc/bus/input/devices as per debugging wiki.

  https://wiki.ubuntu.com/DebuggingTouchpadDetection#generalinfo

  Kind regards,
  Pablo.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.4.0-31-generic 5.4.0-31.35
  ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
  Uname: Linux 5.4.0-31-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pali       1214 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Mon May 25 15:05:38 2020
  InstallationDate: Installed on 2020-05-25 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 062a:4102 MosArt Semiconductor Corp. 2.4G Wireless 
Mouse
   Bus 001 Device 002: ID 04f2:b624 Chicony Electronics Co., Ltd Integrated 
Camera
   Bus 001 Device 004: ID 8087:0aaa Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: LENOVO 82C5
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic 
root=UUID=3b0502a4-3082-45eb-ac7e-12a3c6b934ee ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-31-generic N/A
   linux-backports-modules-5.4.0-31-generic  N/A
   linux-firmware                            1.187
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/04/2020
  dmi.bios.vendor: LENOVO
  dmi.bios.version: DKCN26WW
  dmi.board.asset.tag: NO Asset Tag
  dmi.board.name: LNVNB161216
  dmi.board.vendor: LENOVO
  dmi.board.version: NO DPK
  dmi.chassis.asset.tag: NO Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo V15-IIL
  dmi.modalias: 
dmi:bvnLENOVO:bvrDKCN26WW:bd03/04/2020:svnLENOVO:pn82C5:pvrLenovoV15-IIL:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrLenovoV15-IIL:
  dmi.product.family: V15-IIL
  dmi.product.name: 82C5
  dmi.product.sku: LENOVO_MT_82C5_BU_idea_FM_V15-IIL
  dmi.product.version: Lenovo V15-IIL
  dmi.sys.vendor: LENOVO

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