This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1883008 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1883008 Title: Displaylink USB3 HDMI Adapter does not resume after suspending Status in linux package in Ubuntu: Incomplete Bug description: Hi I recently updated to Ubuntu 20.04 and my Display Link USB adapter worked find at first. Recently it dies not resume operation after suspend: <<<< Plugging Adapter into USB Port:>>>> [380431.001721] usb 3-10: new high-speed USB device number 35 using xhci_hcd [380431.026448] usb 3-10: New USB device found, idVendor=17e9, idProduct=4301, bcdDevice=35.81 [380431.026450] usb 3-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [380431.026451] usb 3-10: Product: USB3.0 UHD HDMI Adapter [380431.026452] usb 3-10: Manufacturer: DisplayLink [380431.026453] usb 3-10: SerialNumber: 000100110005089 [380431.031513] usb 3-10: Warning! Unlikely big volume range (=511), cval->res is probably wrong. [380431.031515] usb 3-10: [13] FU [DisplayLink Audio Playback Volume] ch = 2, val = -8176/0/16 [380431.534305] evdi: [D] evdi_painter_connect:644 (dev=-1) Process is trying to connect [380431.534307] evdi: [I] Task 290879 (DesktopManagerE) of process 290871 (DisplayLinkMana) [380431.534310] evdi: [D] evdi_painter_connect:694 (dev=1) Connected with 000000007f108832 [380431.534313] evdi: [D] evdi_detect:90 (dev=1) poll connector state: connected [380431.629174] evdi: [D] evdi_detect:90 (dev=1) poll connector state: connected [380431.629177] evdi: [D] evdi_painter_get_edid_copy:240 (dev=1) EDID valid [380431.629361] evdi: [D] evdi_detect:90 (dev=1) poll connector state: connected [380431.629362] evdi: [D] evdi_painter_get_edid_copy:240 (dev=1) EDID valid [380432.193645] evdi: [D] evdi_painter_dpms_notify:559 (dev=1) Notifying dpms mode: 0 [380432.193654] evdi: [D] evdi_painter_mode_changed_notify:622 (dev=1) Notifying mode changed: 2560x1440@60; bpp 32; [380432.193655] evdi: [D] evdi_log_pixel_format:586 pixel format XR24 little-endian (0x34325258) [380432.193656] evdi: [D] evdi_painter_dpms_notify:559 (dev=1) Notifying dpms mode: 0 [380432.745156] evdi: [D] evdi_detect:90 (dev=1) poll connector state: connected [380432.745159] evdi: [D] evdi_painter_get_edid_copy:240 (dev=1) EDID valid <<<<No Suspending Ubuntu 20.04 and starting up again:>>>> [380482.624749] r8169 0000:03:00.0 eth1: Link is Down [380482.700233] r8169 0000:02:00.0 eth0: Link is Down [380482.898291] evdi: [D] evdi_painter_dpms_notify:559 (dev=1) Notifying dpms mode: 3 [380483.575664] evdi: [D] evdi_painter_dpms_notify:559 (dev=1) Notifying dpms mode: 0 [380486.062394] evdi: [D] evdi_painter_dpms_notify:559 (dev=1) Notifying dpms mode: 3 [380496.978102] PM: suspend entry (deep) [380497.022677] Filesystems sync: 0.044 seconds [380497.023039] Freezing user space processes ... (elapsed 0.004 seconds) done. [380497.027494] OOM killer disabled. [380497.027495] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done. [380497.029186] printk: Suspending console(s) (use no_console_suspend to debug) [380497.047859] serial 00:06: disabled [380497.048271] serial 00:05: disabled [380497.062541] sd 1:0:0:0: [sda] Synchronizing SCSI cache [380497.062709] sd 1:0:0:0: [sda] Stopping disk [380497.870726] ACPI: Preparing to enter system sleep state S3 [380497.871533] PM: Saving platform NVS memory [380497.871612] Disabling non-boot CPUs ... [380497.872595] IRQ 23: no longer affine to CPU1 [380497.872602] IRQ 26: no longer affine to CPU1 [380497.873630] smpboot: CPU 1 is now offline [380497.877693] IRQ 16: no longer affine to CPU2 [380497.877698] IRQ 18: no longer affine to CPU2 [380497.877710] IRQ 33: no longer affine to CPU2 [380497.878752] smpboot: CPU 2 is now offline [380497.883528] IRQ 28: no longer affine to CPU3 [380497.883535] IRQ 29: no longer affine to CPU3 [380497.884567] smpboot: CPU 3 is now offline [380497.889485] ACPI: Low-level resume complete [380497.889528] PM: Restoring platform NVS memory [380497.892085] Enabling non-boot CPUs ... [380497.892130] x86: Booting SMP configuration: [380497.892131] smpboot: Booting Node 0 Processor 1 APIC 0x2 [380497.894113] CPU1 is up [380497.894144] smpboot: Booting Node 0 Processor 2 APIC 0x4 [380497.896160] CPU2 is up [380497.896185] smpboot: Booting Node 0 Processor 3 APIC 0x6 [380497.898263] CPU3 is up [380497.899479] ACPI: Waking up from system sleep state S3 [380497.919826] pcieport 0000:00:1c.0: pciehp: Slot(0): Card present [380497.920685] sd 1:0:0:0: [sda] Starting disk [380497.922039] serial 00:05: activated [380497.923404] serial 00:06: activated [380498.234677] ata2: SATA link up 6.0 Gbps (SStatus 133 SControl 300) [380498.235359] ata2.00: supports DRM functions and may not be fully accessible [380498.250501] ata2.00: NCQ Send/Recv Log not supported [380498.252515] ata2.00: supports DRM functions and may not be fully accessible [380498.252984] ata2.00: NCQ Send/Recv Log not supported [380498.254039] ata2.00: configured for UDMA/133 [380499.945881] pcieport 0000:00:1c.0: Data Link Layer Link Active not set in 1000 msec [380499.945888] pcieport 0000:00:1c.0: pciehp: Failed to check link status [380503.232644] usb 3-10: reset high-speed USB device number 35 using xhci_hcd [380508.477886] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command [380508.685945] usb 3-10: Device not responding to setup address. [380508.893699] usb 3-10: device not accepting address 35, error -71 [380509.021580] usb 3-10: reset high-speed USB device number 35 using xhci_hcd [380514.107281] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command [380514.315275] usb 3-10: Device not responding to setup address. [380514.523015] usb 3-10: device not accepting address 35, error -71 [380514.650882] usb 3-10: reset high-speed USB device number 35 using xhci_hcd [380514.778815] usb 3-10: device descriptor read/64, error -71 [380515.014706] usb 3-10: device descriptor read/64, error -71 [380515.250597] usb 3-10: reset high-speed USB device number 35 using xhci_hcd [380515.378590] usb 3-10: device descriptor read/64, error -71 [380515.614499] usb 3-10: device descriptor read/64, error -71 [380515.723552] OOM killer enabled. [380515.723555] Restarting tasks ... [380515.723708] usb 3-10: USB disconnect, device number 35 [380515.739305] done. [380515.739440] video LNXVIDEO:00: Restoring backlight state [380515.739446] PM: suspend exit [380515.755041] evdi: [D] evdi_painter_disconnect:723 (dev=1) Disconnected from 000000007f108832 [380515.755044] evdi: [D] evdi_detect:94 (dev=-1) poll connector state: disconnected [380515.755074] evdi: [D] evdi_driver_postclose:150 (dev=-1) Process tries to close us, postclose [380515.755075] evdi: [I] Task 290879 (DesktopManagerE) of process 290871 (DisplayLinkMana) [380515.858191] usb 3-10: new high-speed USB device number 36 using xhci_hcd [380515.858261] usb 3-10: Device not responding to setup address. [380515.861122] Generic FE-GE Realtek PHY r8169-200:00: attached PHY driver [Generic FE-GE Realtek PHY] (mii_bus:phy_addr=r8169-200:00, irq=IGNORE) [380515.966885] r8169 0000:02:00.0 eth0: Link is Down [380515.968558] Generic FE-GE Realtek PHY r8169-300:00: attached PHY driver [Generic FE-GE Realtek PHY] (mii_bus:phy_addr=r8169-300:00, irq=IGNORE) [380516.000713] evdi: [D] evdi_painter_dpms_notify:559 (dev=-1) Notifying dpms mode: 0 [380516.000715] evdi: [W] evdi_painter_send_dpms:393 Painter is not connected! [380516.070152] usb 3-10: Device not responding to setup address. [380516.078833] r8169 0000:03:00.0 eth1: Link is Down [380516.089633] evdi: [D] evdi_detect:94 (dev=-1) poll connector state: disconnected [380516.089654] evdi: [D] evdi_detect:94 (dev=-1) poll connector state: disconnected [380516.202923] evdi: [D] evdi_painter_framebuffer_size:486 Scanout buffer not set. [380516.202925] evdi: [D] evdi_painter_mark_dirty:513 (dev=-1) Skip clip rect. Scanout buffer not set. [380516.202928] evdi: [D] evdi_painter_framebuffer_size:486 Scanout buffer not set. [380516.202929] evdi: [D] evdi_painter_mark_dirty:513 (dev=-1) Skip clip rect. Scanout buffer not set. [380516.204143] evdi: [D] evdi_painter_framebuffer_size:486 Scanout buffer not set. [380516.204144] evdi: [D] evdi_painter_mark_dirty:513 (dev=-1) Skip clip rect. Scanout buffer not set. [380516.204161] evdi: [D] evdi_painter_framebuffer_size:486 Scanout buffer not set. [380516.204162] evdi: [D] evdi_painter_mark_dirty:513 (dev=-1) Skip clip rect. Scanout buffer not set. [380516.204171] evdi: [D] evdi_painter_framebuffer_size:486 Scanout buffer not set. [380516.204172] evdi: [D] evdi_painter_mark_dirty:513 (dev=-1) Skip clip rect. Scanout buffer not set. [380516.204179] evdi: [D] evdi_painter_framebuffer_size:486 Scanout buffer not set. [380516.204180] evdi: [D] evdi_painter_mark_dirty:513 (dev=-1) Skip clip rect. Scanout buffer not set. [380516.204187] evdi: [D] evdi_painter_framebuffer_size:486 Scanout buffer not set. [380516.204187] evdi: [D] evdi_painter_mark_dirty:513 (dev=-1) Skip clip rect. Scanout buffer not set. [380516.206531] evdi: [D] evdi_painter_dpms_notify:559 (dev=-1) Notifying dpms mode: 3 [380516.206532] evdi: [W] evdi_painter_send_dpms:393 Painter is not connected! [380516.206677] evdi: [D] evdi_painter_dpms_notify:559 (dev=-1) Notifying dpms mode: 3 [380516.206678] evdi: [W] evdi_painter_send_dpms:393 Painter is not connected! [380516.206689] evdi: [D] evdi_painter_framebuffer_size:486 Scanout buffer not set. [380516.206690] evdi: [D] evdi_painter_mark_dirty:513 (dev=-1) Skip clip rect. Scanout buffer not set. [380516.278007] usb 3-10: device not accepting address 36, error -71 [380516.413921] usb 3-10: new high-speed USB device number 37 using xhci_hcd [380516.414004] usb 3-10: Device not responding to setup address. [380516.621904] usb 3-10: Device not responding to setup address. [380516.829726] usb 3-10: device not accepting address 37, error -71 [380516.829765] usb usb3-port10: attempt power cycle [380516.912040] evdi: [D] evdi_detect:94 (dev=-1) poll connector state: disconnected [380517.485426] usb 3-10: new high-speed USB device number 38 using xhci_hcd [380517.617377] usb 3-10: device descriptor read/64, error -71 [380517.861322] usb 3-10: device descriptor read/64, error -71 [380518.101142] usb 3-10: new high-speed USB device number 39 using xhci_hcd [380518.229128] usb 3-10: device descriptor read/64, error -71 [380518.472959] usb 3-10: device descriptor read/64, error -71 [380518.580973] usb usb3-port10: unable to enumerate USB device [380519.106404] r8169 0000:02:00.0 eth0: Link is Up - 1Gbps/Full - flow control off [380519.106428] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready [380519.333908] r8169 0000:03:00.0 eth1: Link is Up - 1Gbps/Full - flow control off [380519.333920] IPv6: ADDRCONF(NETDEV_CHANGE): eth1: link becomes ready <<<<< Unplugging the Adapter:>>> <<<<< Replugging the Adapter Screen turns on >>> [381353.509315] usb 3-10: new high-speed USB device number 40 using xhci_hcd [381353.534084] usb 3-10: New USB device found, idVendor=17e9, idProduct=4301, bcdDevice=35.81 [381353.534087] usb 3-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [381353.534088] usb 3-10: Product: USB3.0 UHD HDMI Adapter [381353.534089] usb 3-10: Manufacturer: DisplayLink [381353.534090] usb 3-10: SerialNumber: 000100110005089 [381353.538761] usb 3-10: Warning! Unlikely big volume range (=511), cval->res is probably wrong. [381353.538763] usb 3-10: [13] FU [DisplayLink Audio Playback Volume] ch = 2, val = -8176/0/16 [381353.989572] evdi: [D] evdi_painter_connect:644 (dev=-1) Process is trying to connect [381353.989575] evdi: [I] Task 291719 (DesktopManagerE) of process 291703 (DisplayLinkMana) [381353.989578] evdi: [D] evdi_painter_connect:694 (dev=1) Connected with 00000000ad46d0ae [381353.989581] evdi: [D] evdi_detect:90 (dev=1) poll connector state: connected [381354.081406] evdi: [D] evdi_detect:90 (dev=1) poll connector state: connected [381354.081408] evdi: [D] evdi_painter_get_edid_copy:240 (dev=1) EDID valid [381354.081603] evdi: [D] evdi_detect:90 (dev=1) poll connector state: connected [381354.081604] evdi: [D] evdi_painter_get_edid_copy:240 (dev=1) EDID valid [381354.662683] evdi: [D] evdi_painter_dpms_notify:559 (dev=1) Notifying dpms mode: 0 [381354.662693] evdi: [D] evdi_painter_mode_changed_notify:622 (dev=1) Notifying mode changed: 2560x1440@60; bpp 32; [381354.662695] evdi: [D] evdi_log_pixel_format:586 pixel format XR24 little-endian (0x34325258) [381354.662697] evdi: [D] evdi_painter_dpms_notify:559 (dev=1) Notifying dpms mode: 0 [381355.020741] evdi: [D] evdi_detect:90 (dev=1) poll connector state: connected [381355.020744] evdi: [D] evdi_painter_get_edid_copy:240 (dev=1) EDID valid Any advise? Thanks, Nicolas To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1883008/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp