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** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1885422

Title:
  Bluetooth issues

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Hi everyone, I've installed ubuntu 20.04 one week ago for the first time and 
I'm not expert. I have some issue with my bluetooth adapter: from 
settings/bluetooth it can find other bluetooth devices, but cannot pair with 
them. The adapter isn't shown typing *dmesg | grep -i blue* or typing *dmesg | 
grep -i blue*
  I'm shure I have a bluetooth adapter because it was working on windows.

  Typing *sudo cat /sys/kernel/debug/usb/devices* this is shown:

  
  T:  Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=480  MxCh= 4
  B:  Alloc=  0/800 us ( 0%), #Int=  0, #Iso=  0
  D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=01 MxPS=64 #Cfgs=  1
  P:  Vendor=1d6b ProdID=0002 Rev= 5.04
  S:  Manufacturer=Linux 5.4.0-37-generic xhci-hcd
  S:  Product=xHCI Host Controller
  S:  SerialNumber=0000:02:00.3
  C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
  I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
  E:  Ad=81(I) Atr=03(Int.) MxPS=   4 Ivl=256ms

  T:  Bus=01 Lev=01 Prnt=01 Port=01 Cnt=01 Dev#=  2 Spd=12   MxCh= 0
  D:  Ver= 2.00 Cls=e0(wlcon) Sub=01 Prot=01 MxPS=64 #Cfgs=  1
  P:  Vendor=8087 ProdID=0a2b Rev= 0.10
  C:* #Ifs= 2 Cfg#= 1 Atr=e0 MxPwr=100mA
  I:* If#= 0 Alt= 0 #EPs= 3 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
  E:  Ad=81(I) Atr=03(Int.) MxPS=  64 Ivl=1ms
  E:  Ad=02(O) Atr=02(Bulk) MxPS=  64 Ivl=0ms
  E:  Ad=82(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
  I:* If#= 1 Alt= 0 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
  E:  Ad=03(O) Atr=01(Isoc) MxPS=   0 Ivl=1ms
  E:  Ad=83(I) Atr=01(Isoc) MxPS=   0 Ivl=1ms
  I:  If#= 1 Alt= 1 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
  E:  Ad=03(O) Atr=01(Isoc) MxPS=   9 Ivl=1ms
  E:  Ad=83(I) Atr=01(Isoc) MxPS=   9 Ivl=1ms
  I:  If#= 1 Alt= 2 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
  E:  Ad=03(O) Atr=01(Isoc) MxPS=  17 Ivl=1ms
  E:  Ad=83(I) Atr=01(Isoc) MxPS=  17 Ivl=1ms
  I:  If#= 1 Alt= 3 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
  E:  Ad=03(O) Atr=01(Isoc) MxPS=  25 Ivl=1ms
  E:  Ad=83(I) Atr=01(Isoc) MxPS=  25 Ivl=1ms
  I:  If#= 1 Alt= 4 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
  E:  Ad=03(O) Atr=01(Isoc) MxPS=  33 Ivl=1ms
  E:  Ad=83(I) Atr=01(Isoc) MxPS=  33 Ivl=1ms
  I:  If#= 1 Alt= 5 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
  E:  Ad=03(O) Atr=01(Isoc) MxPS=  49 Ivl=1ms
  E:  Ad=83(I) Atr=01(Isoc) MxPS=  49 Ivl=1ms

  T:  Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=10000 MxCh= 4
  B:  Alloc=  0/800 us ( 0%), #Int=  0, #Iso=  0
  D:  Ver= 3.10 Cls=09(hub  ) Sub=00 Prot=03 MxPS= 9 #Cfgs=  1
  P:  Vendor=1d6b ProdID=0003 Rev= 5.04
  S:  Manufacturer=Linux 5.4.0-37-generic xhci-hcd
  S:  Product=xHCI Host Controller
  S:  SerialNumber=0000:02:00.3
  C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
  I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
  E:  Ad=81(I) Atr=03(Int.) MxPS=   4 Ivl=256ms

  T:  Bus=03 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=480  MxCh= 2
  B:  Alloc=  0/800 us ( 0%), #Int=  0, #Iso=  0
  D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=01 MxPS=64 #Cfgs=  1
  P:  Vendor=1d6b ProdID=0002 Rev= 5.04
  S:  Manufacturer=Linux 5.4.0-37-generic xhci-hcd
  S:  Product=xHCI Host Controller
  S:  SerialNumber=0000:02:00.4
  C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
  I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
  E:  Ad=81(I) Atr=03(Int.) MxPS=   4 Ivl=256ms

  T:  Bus=03 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  2 Spd=480  MxCh= 0
  D:  Ver= 2.00 Cls=ef(misc ) Sub=02 Prot=01 MxPS=64 #Cfgs=  1
  P:  Vendor=0408 ProdID=1020 Rev= 0.13
  S:  Manufacturer=SunplusIT Inc
  S:  Product=hm1091_techfront
  C:* #Ifs= 2 Cfg#= 1 Atr=80 MxPwr=500mA
  A:  FirstIf#= 0 IfCount= 2 Cls=0e(video) Sub=03 Prot=00
  I:* If#= 0 Alt= 0 #EPs= 1 Cls=0e(video) Sub=01 Prot=00 Driver=uvcvideo
  E:  Ad=87(I) Atr=03(Int.) MxPS=  16 Ivl=16ms
  I:* If#= 1 Alt= 0 #EPs= 0 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
  I:  If#= 1 Alt= 1 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
  E:  Ad=81(I) Atr=05(Isoc) MxPS= 192 Ivl=125us
  I:  If#= 1 Alt= 2 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
  E:  Ad=81(I) Atr=05(Isoc) MxPS= 384 Ivl=125us
  I:  If#= 1 Alt= 3 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
  E:  Ad=81(I) Atr=05(Isoc) MxPS= 512 Ivl=125us
  I:  If#= 1 Alt= 4 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
  E:  Ad=81(I) Atr=05(Isoc) MxPS= 640 Ivl=125us
  I:  If#= 1 Alt= 5 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
  E:  Ad=81(I) Atr=05(Isoc) MxPS= 800 Ivl=125us
  I:  If#= 1 Alt= 6 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
  E:  Ad=81(I) Atr=05(Isoc) MxPS= 944 Ivl=125us
  I:  If#= 1 Alt= 7 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
  E:  Ad=81(I) Atr=05(Isoc) MxPS=1280 Ivl=125us
  I:  If#= 1 Alt= 8 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
  E:  Ad=81(I) Atr=05(Isoc) MxPS=1600 Ivl=125us
  I:  If#= 1 Alt= 9 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
  E:  Ad=81(I) Atr=05(Isoc) MxPS=1984 Ivl=125us
  I:  If#= 1 Alt=10 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
  E:  Ad=81(I) Atr=05(Isoc) MxPS=2880 Ivl=125us
  I:  If#= 1 Alt=11 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
  E:  Ad=81(I) Atr=05(Isoc) MxPS=3060 Ivl=125us

  T:  Bus=04 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=10000 MxCh= 1
  B:  Alloc=  0/800 us ( 0%), #Int=  0, #Iso=  0
  D:  Ver= 3.10 Cls=09(hub  ) Sub=00 Prot=03 MxPS= 9 #Cfgs=  1
  P:  Vendor=1d6b ProdID=0003 Rev= 5.04
  S:  Manufacturer=Linux 5.4.0-37-generic xhci-hcd
  S:  Product=xHCI Host Controller
  S:  SerialNumber=0000:02:00.4
  C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
  I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
  E:  Ad=81(I) Atr=03(Int.) MxPS=   4 Ivl=256ms

  
  Is this a bug? If not, please could someone help me to fix this problem?
  Thanks a lot,
  Tommaso

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.4.0-37-generic 5.4.0-37.41
  ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
  Uname: Linux 5.4.0-37-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  tommaso    5667 F.... pulseaudio
   /dev/snd/controlC0:  tommaso    5667 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 28 15:03:49 2020
  InstallationDate: Installed on 2020-06-21 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: HUAWEI KPL-W0X
  ProcFB: 0 amdgpudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic 
root=UUID=ec813a9a-7b58-4c0f-80e5-69dd2c0fffbb ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-37-generic N/A
   linux-backports-modules-5.4.0-37-generic  N/A
   linux-firmware                            1.187
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/11/2019
  dmi.bios.vendor: HUAWEI
  dmi.bios.version: 1.19
  dmi.board.asset.tag: NULL
  dmi.board.name: KPL-W0X
  dmi.board.vendor: HUAWEI
  dmi.board.version: M1D
  dmi.chassis.asset.tag: NULL
  dmi.chassis.type: 10
  dmi.chassis.vendor: HUAWEI
  dmi.chassis.version: M1D
  dmi.modalias: 
dmi:bvnHUAWEI:bvr1.19:bd01/11/2019:svnHUAWEI:pnKPL-W0X:pvrM1D:rvnHUAWEI:rnKPL-W0X:rvrM1D:cvnHUAWEI:ct10:cvrM1D:
  dmi.product.family: MateBook D
  dmi.product.name: KPL-W0X
  dmi.product.sku: C100
  dmi.product.version: M1D
  dmi.sys.vendor: HUAWEI

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