** Changed in: linux-firmware (Ubuntu)
Status: Triaged => Fix Released
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Title:
Microphone not working on HP Omen 17
Small additionals: after upgrading to "Linux zx386 5.4.0-58-generic
#64-Ubuntu SMP Wed Dec 9 08:16:25 UTC 2020 x86_64 x86_64 x86_64
GNU/Linux" where "linux-firmware" was upgraded to 1.187.6 version
resolved the issue. In that package, sof-firmware was upgraded to 1.6
with current issue fixes.
Confirm that issue actual for me on ubuntu Ubuntu 20.04.1 LTS release
Linux zx386 5.4.0-53-generic #59-Ubuntu SMP Wed Oct 21 09:38:44 UTC 2020
x86_64 x86_64 x86_64 GNU/Linux
After replacing sof-cfl.ri file system working stable and not frezee
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It started working again by itself.
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Title:
Microphone not working on HP Omen 17
Status in linux-firmware package in
My internal microphone stopped working today when I booted my PC.
Until yesterday everything worked fine.
I haven't seen any update. The sof-cfl.ri did say it was accessed
yesterday but not modified for couple of months. I downloaded it again
from #46 and put it in lib/firmware/intel/sof and
Indeed it got overwritten on the update! My "5.4.0-42-generic" also
started to freeze.
Because before (and now again after the update) the "sof-cfl.ri" was just a
symbolic link to "sof-cnl.ri" which is a symbolic link to
"signed/sof-cnl-signed-intel.ri".
I put the new "sof-cfl.ri" now and
But when booting with 5.4.0-42-generic it works without freezing.
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Title:
Microphone not working on HP Omen 17
Status in
I think you upgraded the linux-firmware, then the sof-cfl.ri is back to
v1.4.2. Please backup this file and use the file in the #46.
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After doing a minor update (through Software Updater) couple of days
ago, which included several dozen of packages (I remember alsa something
was in it) with a new kernel in it 5.4.0-45-generic (from
5.4.0-42-generic) the freezing started again to happen after login
(almost always).
Now I managed
Thank you very much for your help and fix.
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Title:
Microphone not working on HP Omen 17
Status in linux-firmware package
Thanks Vedran, Let us wait for the sof-firmware-v1.6.x to be landed in
the ubuntu linux.
** Package changed: linux (Ubuntu) => linux-firmware (Ubuntu)
** Changed in: linux-firmware (Ubuntu)
Status: Incomplete => Triaged
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I now managed to install again nvidia drivers after I had the error that
resembles to the one described here
https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-
drivers-440/+bug/1878946
It might be that this sof-cfl.ri fixed this issue also. But maybe nvidia
made a patch in the last 2
The sof-cfl.ri file you attached in #46 is needed on my machine (to be able to
run without dmic_detect=0). With this file and without dmic_detect=0 internal
speakers and internal mic work. They are shown in Sound settings as described
in #23. (Plugged jack headphones and mic also work).
I
OK, thanks for testing.
So the sof-cfl.ri is needed on your machine. Please use the sof-cfl.ri
of sof-firmware-v1.5.1 temporarily. We plan to upgrade the sof-firmware
in the ubuntu linux to v1.6.x once Intel releases the v1.6.x. Before
v1.6.x is ready, please use that file as a workaround.
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Now I used new sof-cfl.ri and old sof-hda-generic-2ch.tplg and it did
boot with mic and speakers working as per #23. Kernel 5.9.0-rc2+. No
freezing.
** Attachment added: "dmesg_5_92_with_old_tplg_new_ri"
I returned only the old sof-cfl.ri (which is a symbolic link to "signed
/sof-cnl-signed-intel.ri") and tried to boot 5.9.0-rc2+ and it froze.
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I tested now with 5.4 (5.4.0-42-generic) and it works without freeze.
Same device input output as in #23. Attaching dmesg
Only one test (so not 100% that it will not freeze ever). As before on
5.4, after uninstalling Nvidia drivers I have to disable nouveau and use
Intel GPU.
Will continue with
No need to test 5.8 kernel.
Please test with ubuntu 5.4 kernel or 5.6 oem kernel, let us see if
those 2 kernels could work with new sof-firmware, if they could, please
test sof-cfl.ri and sof-hda-generic-2ch.tplg respectively, let us find
which one of them is needed.
thx.
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I did. It did manage to boot without freezing (only 1 attempt at the
moment).
Nvidia GPU is not used (UNCLAIMED).
Speakers and mic are working. Input and Output devices are shown as in
#23.
(I have some other issues though, for example I cannot open some
applications)
I attach my dmesg.
**
I restarted couple more times, does NOT freeze.
I tried 5.8 kernel also, but shows Output: Dummy output, Input: empty
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Title:
Then let us test the sof-firmware-v1.5.1
Please backup /lib/firmware/intel/sof/sof-cfl.ri and /lib/firmware/intel
/sof-tplg/sof-hda-generic-2ch.tplg
and put the attached sof-cfl.ri to /lib/firmware/intel/sof/ and
sof-hda-generic-2ch.tplg to /lib/firmware/intel/sof-tplg.
remove the
** Attachment added: "sof-hda-generic-2ch.tplg"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1892714/+attachment/5405764/+files/sof-hda-generic-2ch.tplg
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I installed the kernel from the link (linux-
image-5.9.0-rc2+_5.9.0-rc2+-55_amd64.deb).
Booted with dmic_detect=0 (showed output device correctly as with other
kernels, showed no input device)
Booted without dmic_detect=0 - freezes on the login or immediately
after. I managed to see the
Please test this kernel https://people.canonical.com/~hwang4/hpomen/ and
upload the dmesg.
If it still has the error of loading topology, I guess we have to try
with sof-firmware-v1.5.1 with 5.8 kernel or 5.9-rc kernel.
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5.4 does NOT boot with nouveau (i have to disable them), but 5.8 does
boot with nouveau.
(after uninstalling nvidia drivers I cannot install them again as per
https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-
drivers-440/+bug/1878946 but this is another story)
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Sure. I attach dmesg with 5.8 kernel without dmic_detect=0.
Note that this is with nvidia with nouveau drivers.
~$ sudo lshw -C video
*-display
description: VGA compatible controller
product: TU104BM [GeForce RTX 2080 Mobile]
vendor: NVIDIA Corporation
Could you upload the dmesg of 5.8 kernel without dmic_detect=0?
thx.
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Title:
Microphone not working on HP Omen 17
Status in linux
I installed back Nvidia drivers (by selecting Additional Drivers ->
"Using NVIDIA driver metapackage from nvidia-driver-440") when in kernel
5.4. First time gave me some errors. Then it did the switch.
Now 3x in a row the laptop booted with 5.8 (WITHOUT nouveau.modeset=0).
~$ sudo lshw -C
More updates:
I removed nvidia drivers as described here
https://askubuntu.com/a/757256/754424 . Ofc without nouveau.modeset=0 it
doesnt boot.
With nouveau.modeset=0 it boots ("Software and Updates-> Additional
Drivers" shows "Using X.Org - Nouveau" as checked, but I think Nvidia
GPU is not up.
I managed to boot with 5.8 kernel without problems. (on boot I do see
around dozen errors in the log, some mentioning ACPI and sof-audio).
With"options snd-hda-intel dmic_detect=0": Speakers work, internal mic list
is empty.
Without "options snd-hda-intel dmic_detect=0": Speakers don't
I don't see the option to disable NVIDIA in BIOS.
In the system overview section I do see the option "Video BIOS: nVidia
" but it is read only,
I will try 5.8 kernel now.
Perhaps I should disable nvidia as described here:
https://askubuntu.com/a/757256/754424.
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Then please test linux-v5.8 kernel, with this kernel, maybe the
proprietary nvidia graphic driver couldn't be installed, this will
verify if the nvidia graphic driver has any impact on this issue too.
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8/
If v5.8 kernel doesn't work, please try
I've tried with
~$ uname -sr
Linux 5.6.0-1021-oem
Same issue. Either freeze or sound not working after boot WITHOUT
dmic_detect=0.
I attach dmesg.
** Attachment added: "dmesg_oem.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1892714/+attachment/5404888/+files/dmesg_oem.txt
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@Vedran,
I still doubt the nvidia graphic driver make the system hang. you could
do a test: disable the nvidia graphic card from BIOS, only uses the
Integrated intel graphic card. then test if it still hang or not.
If that doesn't help. need to test with other kernel versions like
@Hui Wang #31
No. The system will freeze ONLY WITHOUT dmic_detect=0.
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Title:
Microphone not working on HP Omen 17
Status in linux
About the uninstall the retask, just remove the kernel modules of
patch=...
snd_hda_intel: patch=hda-jack-retask.fw,hda-jack-retask.fw,hda-jack-
retask.fw,hda-jack-retask.fw
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Do you mean the system will freeze even you add dmic_detect=0? I thought
the system only freezes without dmic_detect=0.
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Title:
@Hui Wang
When you say:
> uninstall the workaround of retasking codec pin ([ 2.997562] snd_hda_intel
> :01:00.1: Applying patch firmware 'hda-jack-retask.fw')
Did I includ this by installing the "hdajackretask" package (I think I
installed it, and that it wasn't installed by default, but
Just to make it clear #27 is done without any modifications on top of
the original post, that is:
"alsa-ucm-conf/focal-updates,focal-updates,now 1.2.2-1ubuntu0.1 all"
was already installed (with and without dmic_detect=0).
Both the freezing and the second attempts I mentioned in #27 are done
So far I have no idea why the system crashes or hangs.
Could you please test the 5.6.0-oem kernel like 1021 or 1022. remove the
dmic_detect=0 to see if this kernel is better than 5.4.0-42 kernel?
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I now booted with and without "options snd-hda-intel dmic_detect=0". The
first boot attempt froze the screen, and in the second the mic was
working, but after 3-4 min the audio system "crashed". The Settings show
https://pasteboard.co/Jo955xN.png . And in both cases I do see:
~$ apt list
The internal microphone IS WORKING without "options snd-hda-intel
dmic_detect=0". But without this option the system DOES freeze.
The freeze is basically the same as described in comment #29 in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1874698
(Would be strange if the graphics is
Please refer to
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1874698
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878479,
I think if you install the alsa-ucm-conf - 1.2.2-1ubuntu0.1 and uninstall the
workaround of retasking codec pin ([2.997562] snd_hda_intel :01:00.1:
Now after 15 min of sound and mic the audio playing crashed (youtube
video spins forever, audio tests in Settings dont work...).
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After removing this option the internal mic works (the noise is
relatively high).
On Settings->Sound I see Output Device: Speaker - Cannon Lake PCH cAVS
and Input Device: Digital Microphone - Cannon Lake PCH cAVS
(Both input and output with generic melody icon before them)
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*or immediately after login (in 90% of cases, so i restarted it now like
10 times.)
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Title:
Microphone not working on HP Omen 17
@Hui Wang
As I said, without this option my laptop freezes on login screen or immediately
(in 90% of cases). I managed to start it now long enough to make a dmesg
without dmic_detect=0. Not sure if it will freeze soon.
** Attachment added: "dmesg without option dmic_detect=0"
you need to remove "options snd-hda-intel dmic_detect=0", and upload a
new dmesg with that removed.
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Title:
Microphone not working
apport information
** Tags added: apport-collected focal
** Description changed:
I have the following laptop https://support.hp.com/us-en/product/omen-
by-hp-17-cb-laptop-pc/26122176/document/c06411586
I cannot make the internal microphone to work. Sound->Input device gives
no
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