[Kernel-packages] [Bug 1913350] Re: Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly
Launchpad has imported 16 comments from the remote bug at https://bugzilla.kernel.org/show_bug.cgi?id=207557. If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. On 2020-05-03T13:05:54+00:00 jagjot.no1 wrote: Created attachment 288875 output of "dmesg | grep iwlwifi" I'm facing random crashes of iwlwifi driver. I'm using fedora 32 but this issue can also be reproducible on Ubuntu 20.04. I've tried and searched for hours for a fix but unable to find one, filing bug here is the only last resort I had. I have "Intel Corporation Dual Band Wireless-AC 7260" card. Also here is an output of rfkill: ID TYPE DEVICE SOFT HARD 0 wlan ideapad_wlan unblocked unblocked 1 bluetooth ideapad_bluetooth unblocked unblocked 2 wlan phy0 unblocked unblocked 3 bluetooth hci0 unblocked unblocked Here is an output of $ ethtool -i wlp8s0 | grep firmware firmware-version: 17.3216344376.0 7260-17.ucode Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1913350/comments/0 On 2020-05-03T13:12:00+00:00 jagjot.no1 wrote: Forgot to mention that I've to reboot to wlan work again. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1913350/comments/1 On 2020-05-06T20:58:08+00:00 jagjot.no1 wrote: Can we have some info on this? I even tried upgrading to kernel 5.6.10 but the issue is still there! I'm not the only one with this please see https://forum.mxlinux.org/viewtopic.php?t=55392 This is a Firmware/Driver issue. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1913350/comments/2 On 2020-08-18T22:57:26+00:00 paula wrote: I'm going to tag along on this bug as I'm seeing likely the same problem. The crash that I see is not that ramdom, I can easily trigger it by doing a 1GB curl transfer which won't ever complete as the crash happens to frequently. As far as I can tell a reboot is necessary to clear the fault. I use one machine as a testbed for wireless cards as it has a mPCIe slot. Thus far I've used Intel 5100, 6205, 200AX, and now 7260AC cards in this machine. I've only had problems with 7260AC cards, of which I have two, both exhibit the same problem. So far I have found that the problem only occurs when connected at 2.4GHz. Also, only when connected at 40MHz, 20MHz connections OK, xfer BW ~10MB/s. Additionally, only when connected at 40MHz at boot. If found that if I connect at 2.4GHz/20MHz and make a test transfer, I can then reconfigure the AP to force 40MHz BW following which subsequent transfers complete successfully at ~24MB/s, what I'm expecting from that configuration. The 5GHz band does not exhibit any firmware crashes but does suffer from highly variable transfer bandwidth. When connected at 80MHz BW, maxes out at 30MB/s but that's not consistent. Most of the time I only see half that, 15MB/s and that's without moving anything. I'm using Debian Buster with kernel 4.19, though I've also tried 5.6 and 5.7 backported kernels and backported firmware. Same problem seen with the newer kernels and firmware. I've looked at a number of wireless cards over the years and I haven't seen this kind of flaky problem before. I hope this report is taken seriously. I regard this card as particularly important in that it is the newest and most capable Intel Wireless card available in the mPCIE form factor. I would really like to see it working properly under linux. qm77 motherboard, 3820QM CPU Linux imb170 4.19.0-10-amd64 #1 SMP Debian 4.19.132-1 (2020-07-24) x86_64 GNU/Linux 03:00.0 Network controller: Intel Corporation Wireless 7260 (rev bb) description: Wireless interface product: Wireless 7260 vendor: Intel Corporation physical id: 0 bus info: pci@:03:00.0 logical name: wlan0 version: bb serial: 00:16:6f:e7:16:2a width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=iwlwifi driverversion=4.19.0-10-amd64 firmware=17.3216344376.0 ip=192.168.1.126 latency=0 link=yes multicast=yes wireless=IEEE 802.11 resources: irq:38 memory:f7a0-f7a01fff odule = "iwlwifi" Attributes: coresize= "249856" initsize= "0" initstate = "live" refcnt = "1" taint = "" uevent = Parameters: 11n_disable = "0" amsdu_size = "0" antenna_coupling= "0"
[Kernel-packages] [Bug 1913350] Re: Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly
The problem has gotten worse, I'm unable to use my wifi because it disconnects every 1-2 mins. It happens mostly after resuming from sleep. The workaround script helps only for another 1-3 mins. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1913350 Title: Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly. Sometimes after 1h of using my laptop, and sometimes after resuming from sleep. It can't work again until I reboot my laptop. The most relevant error message is: sty 25 14:42:13 leetbook kernel: iwlwifi :25:00.0: Failed to wake NIC for hcmd sty 25 14:42:13 leetbook kernel: iwlwifi :25:00.0: Error sending STATISTICS_CMD: enqueue_hcmd failed: -5 I'm using Ubuntu 20.04 that was upgraded from 18.04 and earlier 16.04. I've searched for similar bugs, but it looks like my error message and card model is a bit different. The workaround script from bug 1673344 works to fix the wifi without rebooting. The card works fine in Windows 10 so it's not a hardware issue. This is not a stock card from HP EliteBook 8470w, I've replaced it to gain Wifi 802.11ac transfer speeds. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-64-generic 5.4.0-64.72 ProcVersionSignature: Ubuntu 5.4.0-64.72-generic 5.4.78 Uname: Linux 5.4.0-64-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: azrael 2915 F pulseaudio /dev/snd/controlC1: azrael 2915 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Jan 26 23:23:06 2021 EcryptfsInUse: Yes InstallationDate: Installed on 2016-08-08 (1632 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: Hewlett-Packard HP EliteBook 8470w ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-64-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-64-generic N/A linux-backports-modules-5.4.0-64-generic N/A linux-firmware1.187.8 SourcePackage: linux UpgradeStatus: Upgraded to focal on 2021-01-10 (16 days ago) dmi.bios.date: 04/11/2019 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68ICF Ver. F.74 dmi.board.name: 179B dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 42.38 dmi.chassis.asset.tag: CNU2499X8F dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.74:bd04/11/2019:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.38:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI dmi.product.name: HP EliteBook 8470w dmi.product.sku: LY541EA#AKD dmi.product.version: A1029D1102 dmi.sys.vendor: Hewlett-Packard --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.17 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: azrael 3033 F pulseaudio /dev/snd/pcmC0D0p: azrael 3033 F...m pulseaudio /dev/snd/controlC1: azrael 3033 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2016-08-08 (1734 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: Hewlett-Packard HP EliteBook 8470w Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=pl_PL.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.8.0-50-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.8.0-50.56~20.04.1-generic 5.8.18 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.8.0-50-generic N/A linux-backports-modules-5.8.0-50-generic N/A linux-firmware1.187.12 Tags: focal Uname: Linux 5.8.0-50-generic x86_64 UpgradeStatus: Upgraded to focal on 2021-01-10 (117 days ago) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 04/11/2019 dmi.bios.release: 15.116 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68ICF Ver. F.74 dmi.board.name: 179B dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 42.38 dmi.chassis.asset.tag: CNU2499X8F
[Kernel-packages] [Bug 1913350] Re: Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly
apport information ** Tags added: apport-collected ** Description changed: Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly. Sometimes after 1h of using my laptop, and sometimes after resuming from sleep. It can't work again until I reboot my laptop. The most relevant error message is: sty 25 14:42:13 leetbook kernel: iwlwifi :25:00.0: Failed to wake NIC for hcmd sty 25 14:42:13 leetbook kernel: iwlwifi :25:00.0: Error sending STATISTICS_CMD: enqueue_hcmd failed: -5 I'm using Ubuntu 20.04 that was upgraded from 18.04 and earlier 16.04. I've searched for similar bugs, but it looks like my error message and card model is a bit different. The workaround script from bug 1673344 works to fix the wifi without rebooting. The card works fine in Windows 10 so it's not a hardware issue. This is not a stock card from HP EliteBook 8470w, I've replaced it to gain Wifi 802.11ac transfer speeds. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-64-generic 5.4.0-64.72 ProcVersionSignature: Ubuntu 5.4.0-64.72-generic 5.4.78 Uname: Linux 5.4.0-64-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: azrael 2915 F pulseaudio /dev/snd/controlC1: azrael 2915 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Jan 26 23:23:06 2021 EcryptfsInUse: Yes InstallationDate: Installed on 2016-08-08 (1632 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: Hewlett-Packard HP EliteBook 8470w ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-64-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-64-generic N/A linux-backports-modules-5.4.0-64-generic N/A linux-firmware1.187.8 SourcePackage: linux UpgradeStatus: Upgraded to focal on 2021-01-10 (16 days ago) dmi.bios.date: 04/11/2019 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68ICF Ver. F.74 dmi.board.name: 179B dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 42.38 dmi.chassis.asset.tag: CNU2499X8F dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.74:bd04/11/2019:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.38:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI dmi.product.name: HP EliteBook 8470w dmi.product.sku: LY541EA#AKD dmi.product.version: A1029D1102 dmi.sys.vendor: Hewlett-Packard + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.17 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: azrael 3033 F pulseaudio + /dev/snd/pcmC0D0p: azrael 3033 F...m pulseaudio + /dev/snd/controlC1: azrael 3033 F pulseaudio + CasperMD5CheckResult: skip + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2016-08-08 (1734 days ago) + InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) + MachineType: Hewlett-Packard HP EliteBook 8470w + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + LANG=pl_PL.UTF-8 + SHELL=/bin/bash + ProcFB: 0 radeondrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.8.0-50-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.8.0-50.56~20.04.1-generic 5.8.18 + PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-5.8.0-50-generic N/A + linux-backports-modules-5.8.0-50-generic N/A + linux-firmware1.187.12 + Tags: focal + Uname: Linux 5.8.0-50-generic x86_64 + UpgradeStatus: Upgraded to focal on 2021-01-10 (117 days ago) + UserGroups: N/A + _MarkForUpload: True + dmi.bios.date: 04/11/2019 + dmi.bios.release: 15.116 + dmi.bios.vendor: Hewlett-Packard + dmi.bios.version: 68ICF Ver. F.74 + dmi.board.name: 179B + dmi.board.vendor: Hewlett-Packard + dmi.board.version: KBC Version 42.38 + dmi.chassis.asset.tag: CNU2499X8F + dmi.chassis.type: 10 + dmi.chassis.vendor: Hewlett-Packard + dmi.ec.firmware.release: 66.56 + dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.74:bd04/11/2019:br15.116:efr66.56:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.38:cvnHewlett-Packard:ct10:cvr: + dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI + dmi.product.name: HP EliteBook 8470w + dmi.product.sku: LY541EA#AKD + dmi.product.version:
[Kernel-packages] [Bug 1913350] Re: Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly
** Changed in: linux Status: Unknown => Confirmed ** Changed in: linux Importance: Unknown => High -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1913350 Title: Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly. Sometimes after 1h of using my laptop, and sometimes after resuming from sleep. It can't work again until I reboot my laptop. The most relevant error message is: sty 25 14:42:13 leetbook kernel: iwlwifi :25:00.0: Failed to wake NIC for hcmd sty 25 14:42:13 leetbook kernel: iwlwifi :25:00.0: Error sending STATISTICS_CMD: enqueue_hcmd failed: -5 I'm using Ubuntu 20.04 that was upgraded from 18.04 and earlier 16.04. I've searched for similar bugs, but it looks like my error message and card model is a bit different. The workaround script from bug 1673344 works to fix the wifi without rebooting. The card works fine in Windows 10 so it's not a hardware issue. This is not a stock card from HP EliteBook 8470w, I've replaced it to gain Wifi 802.11ac transfer speeds. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-64-generic 5.4.0-64.72 ProcVersionSignature: Ubuntu 5.4.0-64.72-generic 5.4.78 Uname: Linux 5.4.0-64-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: azrael 2915 F pulseaudio /dev/snd/controlC1: azrael 2915 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Jan 26 23:23:06 2021 EcryptfsInUse: Yes InstallationDate: Installed on 2016-08-08 (1632 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: Hewlett-Packard HP EliteBook 8470w ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-64-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-64-generic N/A linux-backports-modules-5.4.0-64-generic N/A linux-firmware1.187.8 SourcePackage: linux UpgradeStatus: Upgraded to focal on 2021-01-10 (16 days ago) dmi.bios.date: 04/11/2019 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68ICF Ver. F.74 dmi.board.name: 179B dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 42.38 dmi.chassis.asset.tag: CNU2499X8F dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.74:bd04/11/2019:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.38:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI dmi.product.name: HP EliteBook 8470w dmi.product.sku: LY541EA#AKD dmi.product.version: A1029D1102 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1913350/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1913350] Re: Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly
This is a likely upstream bug: https://bugzilla.kernel.org/show_bug.cgi?id=207557 ** Bug watch added: Linux Kernel Bug Tracker #207557 https://bugzilla.kernel.org/show_bug.cgi?id=207557 ** Also affects: linux via https://bugzilla.kernel.org/show_bug.cgi?id=207557 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1913350 Title: Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly Status in Linux: Unknown Status in linux package in Ubuntu: Confirmed Bug description: Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly. Sometimes after 1h of using my laptop, and sometimes after resuming from sleep. It can't work again until I reboot my laptop. The most relevant error message is: sty 25 14:42:13 leetbook kernel: iwlwifi :25:00.0: Failed to wake NIC for hcmd sty 25 14:42:13 leetbook kernel: iwlwifi :25:00.0: Error sending STATISTICS_CMD: enqueue_hcmd failed: -5 I'm using Ubuntu 20.04 that was upgraded from 18.04 and earlier 16.04. I've searched for similar bugs, but it looks like my error message and card model is a bit different. The workaround script from bug 1673344 works to fix the wifi without rebooting. The card works fine in Windows 10 so it's not a hardware issue. This is not a stock card from HP EliteBook 8470w, I've replaced it to gain Wifi 802.11ac transfer speeds. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-64-generic 5.4.0-64.72 ProcVersionSignature: Ubuntu 5.4.0-64.72-generic 5.4.78 Uname: Linux 5.4.0-64-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: azrael 2915 F pulseaudio /dev/snd/controlC1: azrael 2915 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Jan 26 23:23:06 2021 EcryptfsInUse: Yes InstallationDate: Installed on 2016-08-08 (1632 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: Hewlett-Packard HP EliteBook 8470w ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-64-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-64-generic N/A linux-backports-modules-5.4.0-64-generic N/A linux-firmware1.187.8 SourcePackage: linux UpgradeStatus: Upgraded to focal on 2021-01-10 (16 days ago) dmi.bios.date: 04/11/2019 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68ICF Ver. F.74 dmi.board.name: 179B dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 42.38 dmi.chassis.asset.tag: CNU2499X8F dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.74:bd04/11/2019:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.38:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI dmi.product.name: HP EliteBook 8470w dmi.product.sku: LY541EA#AKD dmi.product.version: A1029D1102 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1913350/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1913350] Re: Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly
** Attachment added: "journalctl-24012021.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1913350/+attachment/5457146/+files/journalctl-24012021.txt ** Description changed: - Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly. + Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly. Sometimes after 1h of using my laptop, and sometimes after resuming from sleep. It can't work again until I reboot my laptop. The most relevant error message is: sty 25 14:42:13 leetbook kernel: iwlwifi :25:00.0: Failed to wake NIC for hcmd sty 25 14:42:13 leetbook kernel: iwlwifi :25:00.0: Error sending STATISTICS_CMD: enqueue_hcmd failed: -5 I'm using Ubuntu 20.04 that was upgraded from 18.04 and earlier 16.04. I've searched for similar bugs, but it looks like my error message and card model is a bit different. - The workaround script from bug 1673344 works to fix the wifi without - rebooting. + The workaround script from bug 1673344 works to fix the wifi without rebooting. + The card works fine in Windows 10 so it's not a hardware issue. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-64-generic 5.4.0-64.72 ProcVersionSignature: Ubuntu 5.4.0-64.72-generic 5.4.78 Uname: Linux 5.4.0-64-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC0: azrael 2915 F pulseaudio - /dev/snd/controlC1: azrael 2915 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC0: azrael 2915 F pulseaudio + /dev/snd/controlC1: azrael 2915 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Jan 26 23:23:06 2021 EcryptfsInUse: Yes InstallationDate: Installed on 2016-08-08 (1632 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: Hewlett-Packard HP EliteBook 8470w ProcEnviron: - TERM=xterm-256color - PATH=(custom, no user) - XDG_RUNTIME_DIR= - LANG=pl_PL.UTF-8 - SHELL=/bin/bash + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=pl_PL.UTF-8 + SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-64-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-5.4.0-64-generic N/A - linux-backports-modules-5.4.0-64-generic N/A - linux-firmware1.187.8 + linux-restricted-modules-5.4.0-64-generic N/A + linux-backports-modules-5.4.0-64-generic N/A + linux-firmware1.187.8 SourcePackage: linux UpgradeStatus: Upgraded to focal on 2021-01-10 (16 days ago) dmi.bios.date: 04/11/2019 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68ICF Ver. F.74 dmi.board.name: 179B dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 42.38 dmi.chassis.asset.tag: CNU2499X8F dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.74:bd04/11/2019:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.38:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI dmi.product.name: HP EliteBook 8470w dmi.product.sku: LY541EA#AKD dmi.product.version: A1029D1102 dmi.sys.vendor: Hewlett-Packard ** Description changed: Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly. Sometimes after 1h of using my laptop, and sometimes after resuming from sleep. It can't work again until I reboot my laptop. The most relevant error message is: sty 25 14:42:13 leetbook kernel: iwlwifi :25:00.0: Failed to wake NIC for hcmd sty 25 14:42:13 leetbook kernel: iwlwifi :25:00.0: Error sending STATISTICS_CMD: enqueue_hcmd failed: -5 I'm using Ubuntu 20.04 that was upgraded from 18.04 and earlier 16.04. I've searched for similar bugs, but it looks like my error message and card model is a bit different. The workaround script from bug 1673344 works to fix the wifi without rebooting. The card works fine in Windows 10 so it's not a hardware issue. + This is not a stock card from HP EliteBook 8470w, I've replaced it to gain Wifi 802.11ac transfer speeds. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-64-generic 5.4.0-64.72 ProcVersionSignature: Ubuntu 5.4.0-64.72-generic 5.4.78 Uname: Linux 5.4.0-64-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: azrael 2915 F pulseaudio /dev/snd/controlC1: azrael 2915 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Jan 26 23:23:06 2021 EcryptfsInUse: Yes InstallationDate: Installed on 2016-08-08 (1632 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial
[Kernel-packages] [Bug 1913350] Re: Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly
** Attachment added: "journalctl-25012021.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1913350/+attachment/5457145/+files/journalctl-25012021.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1913350 Title: Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly Status in Linux: Unknown Status in linux package in Ubuntu: Confirmed Bug description: Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly. Sometimes after 1h of using my laptop, and sometimes after resuming from sleep. It can't work again until I reboot my laptop. The most relevant error message is: sty 25 14:42:13 leetbook kernel: iwlwifi :25:00.0: Failed to wake NIC for hcmd sty 25 14:42:13 leetbook kernel: iwlwifi :25:00.0: Error sending STATISTICS_CMD: enqueue_hcmd failed: -5 I'm using Ubuntu 20.04 that was upgraded from 18.04 and earlier 16.04. I've searched for similar bugs, but it looks like my error message and card model is a bit different. The workaround script from bug 1673344 works to fix the wifi without rebooting. The card works fine in Windows 10 so it's not a hardware issue. This is not a stock card from HP EliteBook 8470w, I've replaced it to gain Wifi 802.11ac transfer speeds. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-64-generic 5.4.0-64.72 ProcVersionSignature: Ubuntu 5.4.0-64.72-generic 5.4.78 Uname: Linux 5.4.0-64-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: azrael 2915 F pulseaudio /dev/snd/controlC1: azrael 2915 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Jan 26 23:23:06 2021 EcryptfsInUse: Yes InstallationDate: Installed on 2016-08-08 (1632 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: Hewlett-Packard HP EliteBook 8470w ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-64-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-64-generic N/A linux-backports-modules-5.4.0-64-generic N/A linux-firmware1.187.8 SourcePackage: linux UpgradeStatus: Upgraded to focal on 2021-01-10 (16 days ago) dmi.bios.date: 04/11/2019 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68ICF Ver. F.74 dmi.board.name: 179B dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 42.38 dmi.chassis.asset.tag: CNU2499X8F dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.74:bd04/11/2019:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.38:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI dmi.product.name: HP EliteBook 8470w dmi.product.sku: LY541EA#AKD dmi.product.version: A1029D1102 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1913350/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
