I'm not extremely familiar with Ubuntu...
but..
if possible you may want to try and install the "ldap-utils" package. (apt
install ldap-utils )
After this package is installed you should be able to use the 'ldapsearch'
script to verify / test that your connection from the Koha box to your LDAP
I would start by making sure that Koha can connect to the relevant port
on your LDAP server. If you have OpenSSL installed, you can check it
like this:
$ openssl s_time -connect 192.168.1.12:636 -time 1
If it prints a line or two and then nothing else happens, it's not able
to connect.
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