Hi Monica,
How did they upgrade? Using the debian packages?
They should make sure the services have been restart correctly:
sudo service memcached restart ;
sudo service apache2 restart ;
sudo service koha-common restart;
If it does not fix the problem, edit $KOHA_CONF and add (if
Hello,
Our IT team has updated our Koha from 18.05 to 20.05 and we are getting
login errors for some of the superuser librarians on our team. Some are
able to log in while others, including myself, are not. I can access the
login page to type in my credentials, but after I submit it, I receive
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