Re: [Koha] EMAIL NOTICES
how do i do that?? On Thu, Jul 16, 2020 at 12:45 PM vikram zadgaonkar < vikramczadgaon...@gmail.com> wrote: > Try restarting services. > Vikram Zadgaonkar > > > On Thu, Jul 16, 2020 at 12:32 PM Nalisha Tamang wrote: > >> Dear all, >> please help me to solve the problem my email notification was running fine >> but after march i didnt do any circulation and today i tried the check out >> and check in but email wasn't send to a patron. please help me out to >> solve >> this problem... >> thank you >> ___ >> >> Koha mailing list http://koha-community.org >> Koha@lists.katipo.co.nz >> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha >> > ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] EMAIL NOTICES
Try restarting services. Vikram Zadgaonkar On Thu, Jul 16, 2020 at 12:32 PM Nalisha Tamang wrote: > Dear all, > please help me to solve the problem my email notification was running fine > but after march i didnt do any circulation and today i tried the check out > and check in but email wasn't send to a patron. please help me out to solve > this problem... > thank you > ___ > > Koha mailing list http://koha-community.org > Koha@lists.katipo.co.nz > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha > ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
[Koha] EMAIL NOTICES
Dear all, please help me to solve the problem my email notification was running fine but after march i didnt do any circulation and today i tried the check out and check in but email wasn't send to a patron. please help me out to solve this problem... thank you ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] Email Notices gone crazy
Jane this sounds quite strange. Usually though behaviour only changes in response to a change in the system. When did you upgrade? Has anything else changed, such as circulation rules, alert preferences or overdue notice triggers? Check the circ rules to make sure you don't have a Hard Due Date set. I suggest you recover some errant notices from the borrowers and study them. Does the information in the notices match that in your Koha system? Try to trace the source of any difference. If you still think there is an error, report it here, but please be specific. Best wishes, Bob Birchall CALYX On 04/02/17 05:00, Jane Chang wrote: Hi, I'm currently using 16.05.07, and previously using 3.18. I think ever since the new years, the automatic email notices has gone a little crazy. Users have claimed they've returned books, but still receive Due and Overdue notices. Or they receive Due notices way before the actual due date. Don't really know what went wrong, but would like to get some help on this. Thanks! Jane Chang Christian Witness Theological Seminary 1975 Concourse Dr. San Jose, CA 95131 (408)433-2280 x109 ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
[Koha] Email Notices gone crazy
Hi, I'm currently using 16.05.07, and previously using 3.18. I think ever since the new years, the automatic email notices has gone a little crazy. Users have claimed they've returned books, but still receive Due and Overdue notices. Or they receive Due notices way before the actual due date. Don't really know what went wrong, but would like to get some help on this. Thanks! Jane Chang Christian Witness Theological Seminary 1975 Concourse Dr. San Jose, CA 95131 (408)433-2280 x109 ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] Email notices
Hello Paul,
If I am not wrong, the DUEDGST (and DUE) is used when you set advanced
notices to 0 day, otherwise it's PREDUEDGST (and PREDUE).
To loop on items, you should use the item tag.
The default messaging preferences will only affect new patrons. But you can
use misc/maintenance/borrowers-force-messaging-defaults to update existing
ones.
Could you please open a new bug [1] and detail how you recreate the
duplicated notification?
Regards,
Jonathan
[1] http://bugs.koha-community.org/bugzilla3/enter_bug.cgi?product=Koha
2014-11-12 6:50 GMT+01:00 CTS-Programmer 3 (Paul Dokken)
cts-pr...@sil.org.pg:
We are running Koha version 3.16.03 and it was installed from:
http://debian.koha-community.org/koha/. Linux library 3.2.0. Apache
version 2.2.22. Here is what I have for my HTML template (with the HTML
message box checked)
Dear borrowers.firstname borrowers.surname,br
br
br
The following item(s) are now due:brbr
ul
libiblio.title biblio.seriestitle by biblio.author
items.barcode Date Due: issues.date_due/li
/ul
br
br
iThank you for visiting branches.branchname./i
I was told that I need to use --- but also told that I need to use
item/item. I am wondering if displaying a list of items will even work
since the default template is:
You have count items due
Also, when I change the default messaging preferences for a patron
category will Koha change all the students in this category?
Thanks, Paul
Paul Dokken
Software Developer
SIL PNG Communication and Technology Services
Ukarumpa EHP 444 | Papua New Guinea
cts-pr...@sil.org.pg
+675-537-3544 x4404 {Telecom}
+675-7081-8666 {Digicel}
-Original Message-
From: Arslan Farooq [mailto:arslan...@gmail.com]
Sent: Tuesday, 11 November 2014 6:08 PM
To: koha@lists.katipo.co.nz
Subject: Re: [Koha] Email notices
Hi,
Can you share your Koha, Linux version, and install method?
Arslan
On Tue, Nov 11, 2014 at 12:01 PM, CTS-Programmer 3 (Paul Dokken)
cts-pr...@sil.org.pg wrote:
I am trying to get email notification working correctly. I have
check-in and checkout notices working fine. I even get a list of
items when a patron checks in/out multiple items. The problems I have
are I get duplicate messages for overdue items. The date and time is
the same for both emails going out. The other problem is that when
the DUEDGST notice goes out it does not show details of the items that
are due. I am looking at the patron category where this is happening
and I have the Advance notice set to 2 days and have Digests only
checked. The only other options I have set are checkout check-in.
--
Electronic Resource Librarian
SZABIST Islamabad
www.szabist-isb.edu.pk
arslan.far...@szabist-isb.edu.pk
+92 514 863 363-65
___
Koha mailing list http://koha-community.org
Koha@lists.katipo.co.nz
http://lists.katipo.co.nz/mailman/listinfo/koha
___
Koha mailing list http://koha-community.org
Koha@lists.katipo.co.nz
http://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] Email notices
Hi, Can you share your Koha, Linux version, and install method? Arslan On Tue, Nov 11, 2014 at 12:01 PM, CTS-Programmer 3 (Paul Dokken) cts-pr...@sil.org.pg wrote: I am trying to get email notification working correctly. I have check-in and checkout notices working fine. I even get a list of items when a patron checks in/out multiple items. The problems I have are I get duplicate messages for overdue items. The date and time is the same for both emails going out. The other problem is that when the DUEDGST notice goes out it does not show details of the items that are due. I am looking at the patron category where this is happening and I have the Advance notice set to 2 days and have Digests only checked. The only other options I have set are checkout check-in. -- Electronic Resource Librarian SZABIST Islamabad www.szabist-isb.edu.pk arslan.far...@szabist-isb.edu.pk +92 514 863 363-65 ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] Email notices
We are running Koha version 3.16.03 and it was installed from:
http://debian.koha-community.org/koha/. Linux library 3.2.0. Apache version
2.2.22. Here is what I have for my HTML template (with the HTML message box
checked)
Dear borrowers.firstname borrowers.surname,br
br
br
The following item(s) are now due:brbr
ul
libiblio.title biblio.seriestitle by biblio.author
items.barcode Date Due: issues.date_due/li
/ul
br
br
iThank you for visiting branches.branchname./i
I was told that I need to use --- but also told that I need to use
item/item. I am wondering if displaying a list of items will even work
since the default template is:
You have count items due
Also, when I change the default messaging preferences for a patron category
will Koha change all the students in this category?
Thanks, Paul
Paul Dokken
Software Developer
SIL PNG Communication and Technology Services
Ukarumpa EHP 444 | Papua New Guinea
cts-pr...@sil.org.pg
+675-537-3544 x4404 {Telecom}
+675-7081-8666 {Digicel}
-Original Message-
From: Arslan Farooq [mailto:arslan...@gmail.com]
Sent: Tuesday, 11 November 2014 6:08 PM
To: koha@lists.katipo.co.nz
Subject: Re: [Koha] Email notices
Hi,
Can you share your Koha, Linux version, and install method?
Arslan
On Tue, Nov 11, 2014 at 12:01 PM, CTS-Programmer 3 (Paul Dokken)
cts-pr...@sil.org.pg wrote:
I am trying to get email notification working correctly. I have
check-in and checkout notices working fine. I even get a list of
items when a patron checks in/out multiple items. The problems I have
are I get duplicate messages for overdue items. The date and time is
the same for both emails going out. The other problem is that when
the DUEDGST notice goes out it does not show details of the items that
are due. I am looking at the patron category where this is happening
and I have the Advance notice set to 2 days and have Digests only
checked. The only other options I have set are checkout check-in.
--
Electronic Resource Librarian
SZABIST Islamabad
www.szabist-isb.edu.pk
arslan.far...@szabist-isb.edu.pk
+92 514 863 363-65
___
Koha mailing list http://koha-community.org
Koha@lists.katipo.co.nz
http://lists.katipo.co.nz/mailman/listinfo/koha
[Koha] Email notices
I am trying to get email notification working correctly. I have check-in and
checkout notices working fine. I even get a list of items when a patron checks
in/out multiple items. The problems I have are I get duplicate messages for
overdue items. The date and time is the same for both emails going out. The
other problem is that when the DUEDGST notice goes out it does not show details
of the items that are due. I am looking at the patron category where this is
happening and I have the Advance notice set to 2 days and have Digests only
checked. The only other options I have set are checkout check-in.
Thanks, Paul
Paul Dokken
Software Developer
SIL PNG Communication and Technology Services
Ukarumpa EHP 444 | Papua New Guinea
cts-pr...@sil.org.pg
+675-537-3544 x4404 {Telecom}
+675-7081-8666 {Digicel}
___
Koha mailing list http://koha-community.org
Koha@lists.katipo.co.nz
http://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] email notices about hold awaiting
Hi, So the thing is that when we check-in the book, we get the Hold Found slip. We press Confirm Hold and an email will be generated to the guy in hold queue. If we pressed Ignore on the slip then an email will not be sent to the next guy in hold queue. We'll need to re-check-in the book and the confirm Hold slip will appear again, and we press the Confirm Hold button. An email will be sent. But if first person cancel his hold after receiving email for holds awaiting pick up, System does not send email to the person in queue. So He can Pick it from library. In 3.16.4, I don't see an option for the user to cancel or suspend hold that's already waiting to be picked. See: http://i.imgur.com/4WoRkPy.png Arslan -- Electronic Resource Librarian SZABIST Islamabad www.szabist-isb.edu.pk arslan.far...@szabist-isb.edu.pk +92 514 863 363-65 ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
[Koha] email notices about hold awaiting
Dear All I am using Ubuntu Koha 3.16. I am facing an issue. When 2 or 3 persons reserved an issued book system sets priority for them. As that issued book returned in library, system send an auto generated email (Hold awaiting for pick up) to the person who is at first priority. when that person issues this book and return it in the library, system send an email for holds awaiting pick up to the person in queue and so on... But if first person cancel his hold after receiving email for holds awaiting pick up, System does not send email to the person in queue. So He can Pick it from library. Would anyone please tell what should do for this situation. If patron at first priority cancel his hold, system should send an email to the other in queue. -- *Regards* Saira Asghar Librarian Namal College, 30-Kilometer Talagang Road, Mianwali, Pakistan. E-mail: saira.asg...@namal.edu.pk Ph: 0459 236995 Ext. 138 ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] email notices about hold awaiting
Hi Saira, You explained your problem very nicely. Just one question while I try to confirm the behavior (and someone may answer first): what is your full Koha version? I have 3.16.04. Arslan On Thu, Oct 23, 2014 at 9:33 AM, Saira Asghar saira.asgha...@gmail.com wrote: Dear All I am using Ubuntu Koha 3.16. I am facing an issue. When 2 or 3 persons reserved an issued book system sets priority for them. As that issued book returned in library, system send an auto generated email (Hold awaiting for pick up) to the person who is at first priority. when that person issues this book and return it in the library, system send an email for holds awaiting pick up to the person in queue and so on... But if first person cancel his hold after receiving email for holds awaiting pick up, System does not send email to the person in queue. So He can Pick it from library. Would anyone please tell what should do for this situation. If patron at first priority cancel his hold, system should send an email to the other in queue. -- *Regards* Saira Asghar Librarian Namal College, 30-Kilometer Talagang Road, Mianwali, Pakistan. E-mail: saira.asg...@namal.edu.pk Ph: 0459 236995 Ext. 138 ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha -- Electronic Resource Librarian SZABIST Islamabad www.szabist-isb.edu.pk arslan.far...@szabist-isb.edu.pk +92 514 863 363-65 ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] email notices about hold awaiting
I am using Ubuntu based Koha version 3.16.02 On Thu, Oct 23, 2014 at 9:56 AM, Arslan Farooq arslan...@gmail.com wrote: Hi Saira, You explained your problem very nicely. Just one question while I try to confirm the behavior (and someone may answer first): what is your full Koha version? I have 3.16.04. Arslan On Thu, Oct 23, 2014 at 9:33 AM, Saira Asghar saira.asgha...@gmail.com wrote: Dear All I am using Ubuntu Koha 3.16. I am facing an issue. When 2 or 3 persons reserved an issued book system sets priority for them. As that issued book returned in library, system send an auto generated email (Hold awaiting for pick up) to the person who is at first priority. when that person issues this book and return it in the library, system send an email for holds awaiting pick up to the person in queue and so on... But if first person cancel his hold after receiving email for holds awaiting pick up, System does not send email to the person in queue. So He can Pick it from library. Would anyone please tell what should do for this situation. If patron at first priority cancel his hold, system should send an email to the other in queue. -- *Regards* Saira Asghar Librarian Namal College, 30-Kilometer Talagang Road, Mianwali, Pakistan. E-mail: saira.asg...@namal.edu.pk Ph: 0459 236995 Ext. 138 ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha -- Electronic Resource Librarian SZABIST Islamabad www.szabist-isb.edu.pk arslan.far...@szabist-isb.edu.pk +92 514 863 363-65 ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha -- *Regards* Saira Asghar Librarian Namal College, 30-Kilometer Talagang Road, Mianwali, Pakistan. E-mail: saira.asg...@namal.edu.pk Ph: 0459 236995 Ext. 138 ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
