Re: [Koha] issuing credit on lost item

Hi Katrin, I was finally able to get in and check this... ___ Lost item fee refund on return policy for Donald L. Pavlik Middle School Library Specify the default policy for lost item fees on return. Refund

Re: [Koha] issuing credit on lost item

Hi Katrin, I know that the patron and item are from the same branch. " rule on the circulation page" --- I'll check this out. Thank you ! -S On Tue, Jun 13, 2017 at 5:33 PM, Katrin wrote: > Hi Scott > > |RefundLostOnReturnControl is more granular now and works

Re: [Koha] issuing credit on lost item

Hi Scott |RefundLostOnReturnControl is more granular now and works in combination with a rule on the circulation page. Have you checked those? What are your settings? Are patron and item from different branches?| |Hope this helps,| |Katrin | On 13.06.2017 14:04, Scott Owen wrote: Hi all,

[Koha] issuing credit on lost item

Hi all, One of my users is reporting : *** I noticed that a book that was marked lost, charged to a patrons account with the replacement cost, was not credited when the book was found. Steps: Marked book as lost, currently checked out to a patron.